School of Social Sciences and Language

Department of English
Assignment – IV
FALL (2019-20) – Business Communication (BMT5117)
Business Letters
Note: Know the last digit of your registered number (Ex. 1 or 2 or …..0=10 ) and select the same
serial number of the following letter and prepare a business letter and submit he soft copy in vtop.
1. St. Anne’s Public School, M.G. Road, Gurgaon is upgrading to senior secondary. As the librarian
place an order with M/s G V Publications, 5A-Nai Sarak, Delhi for reference books for the senior
secondary classes. You are Anish / Anusha.
2. You are Ishant / Ishika, House No. 23, Rose Lane, Surat. You had recently bought a water
purifier for your home from M/s National Cooling Systems, C.V. Road, Surat. The purifier has
not been functioning properly for the last two weeks. Write a letter to the Manager complaining
about the malfunctioning unit and seeking redressal for the problem.
3. You are Varun / Veena, the Class Representative of Class XII, Modern Public School, Mount
Road, Trichy. The school is planning to conduct an educational tour to Kolkata during the
autumn break. Write a letter to General Manager, Southern Railway, enquiring about the travel
arrangements to Kolkata.
4. You are Tanmay Kumar of 54, Rose Villa, Princess Lane, Delhi. Write an application with a
detailed resume for the post of Vice Principal at Model Public School, Azad Nagar, Ahmadabad.
Supply all the necessary details.
5. Rakesh Goswami, a student of class XII of Goenka Public School, Sec-8, R.K.Puram, New Delhi
has been invited by Modern Era Public School, Laxmi Nagar, Delhi to participate in the national
level Quiz Contest. But his exams are falling during the same period of time. He writes a letter
to the principal seeking permission to participate in the quiz as well as requesting him to take his
half yearly exams later.
6. Write a letter to the editor of a Local Daily expressing your concern at poor sports culture of the
country. You are Harpreet Singh of 347/46D, Gulmohar Road, New Delhi.
7. You are Praveen/Prerna of A-15, Defence Enclave, Rajat Nagar, New Delhi. You have observed
that many school-going children drive their bikes without a valid driving licence, thereby
endangering their own lives as well as those of others. Write a letter to the editor of a national
daily with a view to sensitizing students about the risks involved in underage driving. Also give
suggestions.
8. Mrs. Rashmi Khare of 33-D, K.D. Nagar, Faridabad had purchased an automatic washing
machine three weeks ago from a shopping centre in New Delhi. After installation it worked well
for two weeks. But suddenly the spin dry system of the machine has stopped functioning
properly and the clothes are dripping wet even after the spin dry function is complete. She writes
a letter to the Manager of Home Shopping centre, Agrasen Market, New Delhi complaining
about the same and requesting him to send his technician to set it right or replace it immediately.
9. Shefali Kakori of 19, Vikram Colony, Preet Vihar, New Delhi has passed XII and wants to
improve her spoken English. She sees an advertisement about a certificate course in Spoken
English to be organized by The School of English Language, 116-FD, Pausa Road, New Delhi
and writes a letter to the Director of the school enquiring the necessary details about the course.
10. Manish Batra, 10/A, Defence Enclave, New Delhi sees an advertisement for the post of Medical
Representative in The Career Times and decides to apply for the job. Write the application along
with a detailed resume.