JOANN JADE LABOR PORLARES

San Francisco, Agusan del Sur

Contact number: +639122658365/+639662370032
Email address: jj.porlares@gmail.com

Objective: To expose myself in a competitive field that will further enhance my skills
and self-determination towards career development and to bring out in me
the best of my ability to work efficiently and effectively.

Educational Attainment

Tertiary: Bachelor of Arts in Sociology

College of Social Sciences and Humanities
Mindanao State University-Main Campus
Marawi City, Lanao del Sur, Philippines
2012 - 2013

Secondary: Agusan del Sur National High School

Brgy. 5, San Francisco, Agusan del Sur
2008 - 2009

Primary: San Francisco West Central Elementary School

Brgy. 3, San Francisco, Agusan del Sur
2003 - 2004

Personal Data

Date of Birth: October 16, 1992

Birthplace: DOP Memorial Hospital, Patin-ay Prosperidad,
Agusan del Sur
Civil Status: Single
Nationality: Filipino
Religion: Roman Catholic

Special Skills/ Interests

Computer Literacy : Microsoft Office Application

Communication : Written and Oral Communication
(English, Tagalog, and Visaya)
Organizations/Associations Affiliated

Year Position Organization

2009-2013 Member Sociology and Anthropology

Society (SAS)
2009-2013 Member Glee Club
Since 2011 Member MSU-Commuters Hardcore
1975

Experiences

 Technical Support Associate I

Convergys Philippines Inc.
SLC Building, Makati City
June 10, 2014 – October 11, 2018
 Technical Support Associate II
Telstra Philippines Inc.
Mall of Asia Complex, Pasay City
February 2018 – December 2018

Awards Received

 Performer of the Year (Mindanao State University – Main Campus, 2013)

 Top Agent (Convergys Philippines Inc.)
 Best Voice of the Customer (Telstra Philippines Inc.)

I attest that all information contained in this resume is true to the best of my ability
and knowledge.
I would be glad to work in your good office, to do what I can do to maximize that
capacities and potentials that I have for our mutual growth and development. I am
interested in rendering my service to my utmost ability.
Thank you very much.

Very respectfully yours,

JOANN JADE L. PORLARES