How do I stop automatic payments from my

bank account?
Federal law provides certain protections for recurring automatic debit
payments. You have the right to stop a company from taking
automatic payments from your account, even if you previously
allowed them. For example, you may decide to cancel your
membership or service with the company, or you might decide to pay
a different way.
If you decide you want to stop automatic debit payments from your account:

Step 1: Call and write the company

Tell the company that you are taking away your permission for the company to take
automatic payments out of your bank account. This is called "revoking
authorization." Click here for a sample letter.
Step 2: Call and write your bank or credit union
Tell your bank that you have "revoked authorization" for the company to take automatic
payments from your account. Click here for a sample letter. Some banks and credit
unions may offer you an online form.
Step 3: Give your bank a "stop payment order"
Even if you have not revoked your authorization with the company, you can stop an
automatic payment from being charged to your account by giving your bank a "stop
payment order ." This instructs your bank to stop allowing the company to take
payments from your account.Click here for a sample "stop payment order."

Here's how you can do a stop payment order:

1. To stop the next scheduled payment, give your bank the stop payment order at
least three business days before the payment is scheduled. You can give the order in
person, over the phone or in writing.
2. To stop future payments, you might have to send your bank the stop payment order in
writing. If your bank asks for a written order, make sure to provide it within 14 days of
your oral notification.
3. Be prepared to include a copy of your revocation to the company (see step 1) with your
written stop-payment order.
Step 4: Monitor your accounts
Tell your bank or credit union right away if you see a payment that you did not allow
(authorize) or a payment that was made after you revoked authorization. Federal law
gives you the right to dispute and get your money back for any unauthorized
transfers from your account, as long as you tell your bank in time. Click here for a
sample letter.
Be aware that banks commonly charge a fee for executing a stop payment order.
Further,cancelling your automatic payment does not cancel your contract with the
company. If you want to cancel a contract for a service, like cable or a gym, be sure to
cancel your contract with the company as well as telling it to stop automatic payments. If
you cancel an automatic payment on a loan, you still have to make payments on that
loan.

If you’re having a problem with a bank account or service or another financial product or
service, you can submit a complaint to the CFPB online or by calling (855) 411-CFPB
(2372).