251 Madeira Ave Apt 1 (786) 803-7982

Coral Gables, FL 33134 Mdp164@miami.edu

Manuel D. Ponce Jr.

To secure a position as Information Technology Associate.
Objective
Experience Apr 2018 – Present University of Miami []_[] Miami, FL
Sr. PACS Administrator

 Provide systems administration for Philips Intellispace PACS,

PowerScribe360, TeraRecon, Hologic, among other enterprise imaging
applications.
 Configure radiologist, technologist and clinical staff workflows and
downtime procedures using automation and security best practices.
 Successful deployment of Nuance PowerScribe 360. Assisted the Client
infrastructure team with testing and automation.
 Provide extensive application and workflow testing to improve and ensure
proper enterprise imaging operations.
 Support integrated workflows with Epic Radiant/ PowerScribe/ iSite
PACS
 Work with other UHealth teams on ensure systems availability and security.
 Use expert troubleshooting methodology to determine performance and
usability issues.

Aug 2016- Apr 2018 Dell Services Inc. / NTT Data Inc. Miami, FL
Systems Administrator Advisor

 Provide site reliability to our customer’s infrastructure ( Tenet Healthcare –

North Shore Medical Centers)
 As part of the healthcare infrastructure team, provide management of
compute, storage and network systems
 Deployment and automation of Windows and Linux servers in clustered
VMware environment
 Provide systems automation by the use of scripting and Group Policy
deployment. (Windows PowerShell and VMware PowerCLI)
 Patch management deployment and verification
 Vulnerability Scanning and Remediation with reporting ( Nexpose )
 Deployment of healthcare systems spanning through multiple disciplines.
 Work directly with hospital directors and managers, in order to deploy
healthcare products such as imaging systems (PACS), cardiology, lab, and
more.
 Reporting and analytics with web based tools
 Provide mobile device management using VMware AirWatch
 Provide management for enterprise wireless system
 Generate and maintain proper systems documentation
 Provide asset life cycle management
 Provided mentoring for junior staff
May 2011-May 2016 Miami Beach Community Health Centers Miami, FL
Systems Administrator

 Complete administration of all company owned servers, including

deployment, maintenance and troubleshooting. Mixed environment with
MS Server 2012 R2 and Centos Linux.
 Deployment and automation of company Windows 7 Clients
 Responsible for systems backups and disaster recovery. Combination of
Veeam for Virtual Machines and Symmantec Backup Exec for
legacy/hardware systems
 Build production servers for various projects as needed, while meeting the
company standard. Mainly VMWare templates with provisioning scripts.
 Deployment of Web Applications in conjunction with Web Developer.
Mixed environment IIS/.Net/PHP/MYSQL
 Responsible for server virtualization using industry standard solutions from
VMware.
 Responsible for administration of Cisco network equipment including
switches, WLC/WAP, and ASA firewall/VPN.
 Provide systems automation by the use of scripting and Group Policy
deployment. (Mainly PowerShell and PowerCLI)
 Team building and mentoring for junior tech support staff
 Lead security audits quarterly using industry scanners including but not
limited to Tenable Nessus, NMAP, sqlmap, wpscan, aircrack-ng, among
others.

2008-2009 American Therapeutic Corp Miami, FL

Assistant Systems Administrator (Internship)
Information technology management for organization's main and satellite
offices.
 Security Procedures
 Network Management
 Hardware and Software Troubleshooting
 Disaster Recovery Planning
 Training and Technical Support

2007-2008 FilePro Inc. Miami, FL

Sales and IT Helpdesk
Responsible for sales, and customer service.
Provided support for record storage system

2001-2007 Santa Lucia Optical Miami, FL

Sales Representative
Responsible for sales, and customer service. Customer Database.
Education 2004 – Florida International University Miami, FL
Completed Associate's Degree in Computer Engineering.
Started to pursue a Bachelor’s Degree in Information
Technology. Minor degree in Business Administration.
Relevant Courses:
 Information Retrieval (DBMS)
 Systems Administration
 Applied Networking
 Information Systems Automation
 Advanced Programming Courses

Technology Summary Certifications: CompTIA A+ 2009

Systems: Windows XP/Vista/Seven/Server 2k3/2k8/2k12, Mac OS X,
Linux (Red Hat, Centos, Debian, Ubuntu), Cisco, VMware, Citrix
Databases: MS SQL Server 2k5/2k8, MySQL