Case 6.

Jupiter Drug Corporation: Crying Time

Ms. Justina Concepcion has been working for as long as three years as branch
supervisor of Jupiter Drug Corporation in Cabanatuan City. As branch supervisor, she
manages the activity of five stores situated in various pieces of the city. The stores open
at 8:00 am and shut down at 8:00 pm. Each store is kept an eye on by a store chief in
addition to nine different representatives comprising on a stock agent, a clerk, a utility
boy, and six salespersons.

Ms. Concepcion has the full specialist to contract and terminate any worker inside
her branch aside from the capacity chiefs. It was one morning when she was perusing on
different archives sent to her, that she saw four letters of renunciation. Two clerks and
two salespersons arranged the letters. She imagined that she should act rapidly on the
renunciations. The letters demonstrated reasons that she discovered hard to
acknowledge. One representative expressed that he was leaving since he would go to
the requirements of the family ranch.

With Ms. Concepcion's involvement with the organization, one acquiescence for
every year is viewed as ordinary, yet four abdications in a month is excessively. She
quickly gotten a confided in representative to search out the genuine reasons. She
discovered that the two employee made a composed solicitation two months sooner
about swapping assignments with each other. They said that once affirmed, their new
assignments would bring them walking distance of their homes. It creates the impression
that the concerned store supervisor on the solicitation made no activity.

One of the salespersons leaving showed that she was befuddled in carrying out
her responsibility. The greater part of her time was spent on engaging clients, yet at
different occasions, she was requested to, perform accounting capacities. At the point
when the store manager censured her for signing in the most reduced sales record she
filed her resignation.

The other sales rep surrendered in light of the fact that he thought the store
manager was out of line to him when a measure of proportionate to three days
nonattendance was deducted from his week after week income. Sales rep protested by
saying he just made one-day nonattendance because of sickness. The store manager, in
any case, was not convince. Ms. Concepcion is presently considering the moves she
should make.

Case Analysis
I. Problem:
What move should Miss Concepcion make all together to keep her workers
from leaving?

II. Case Facts:

i. Ms. Concepcion has a three year experience handling employees
as a branch supervisor.
 ii. She has the ability to procure and fire an employee.
iii. Discovering the swapping tasks of an employee would take them within
walking distance of their homes.
iv. One salesperson filed her resignation because she was befuddled
in carrying out her responsibility.
v. Another sales representative was protesting regarding his absent,
but not convinced.

III. Alternative Course of Action

ACA I
MINTZBERG ON MANAGEMENT by Henry Mintzberg.
Copyright © 1989 by Henry Mintzberg. Reprinted by
permission of Free Press, a division of Simon & Schuster, Inc.

Ten Management Roles

1. Figurehead
2. Leader
3. Liaison
4. Monitor
5. Disseminator
6. Spokesperson
7. Entrepreneur
8. Disturbance Handler
9. Resource Allocator
10. Negotiator

ACA II
REPUBLIC ACT NO. 1787
AN ACT TO AMEND SECTIONS ONE AND TWO OF REPUBLIC
ACT NUMBERED TEN HUNDRED AND FIFTY-TWO. (Re
termination pay.)
"The following are just causes for terminating an employment
without a definite period:

"1. By the employer

"b. Serious misconduct or willful disobedience by the
employee of the orders of his employer or representative in
connection with his work;

ACA III
REPUBLIC ACT NO. 6715, March 2, 1989
AN ACT TO EXTEND PROTECTION TO LABOR, STRENGTHEN
THE CONSTITUTIONAL RIGHTS OF WORKERS TO SELF-
ORGANIZATION, COLLECTIVE BARGAINING AND PEACEFUL
CONCERTED ACTIVITIES, FOSTER INDUSTRIAL PEACE AND
HARMONY, PROMOTE THE PREFERENTIAL USE OF
 VOLUNTARY MODES OF SETTLING LABOR DISPUTES, AND
REORGANIZE THE NATIONAL LABOR RELATIONS
COMMISSION, AMENDING FOR THESE PURPOSES CERTAIN
PROVISIONS OF PRESIDENTIAL DECREE NO. 442, AS
AMENDED, OTHERWISE KNOWN AS THE LABOR CODE OF
THE PHILIPPINES, APPROPRIATING FUNDS THEREFORE
AND FOR OTHER PURPOSES
Sec. 3. Article 211 of the same Code, as amended by
Executive Order No. 111, is hereby further amended to read
as follows:
"Article 211. Declaration of policy. - A. It is the policy
of the State:
"(g) To ensure the participation of workers in
decision and policy-making processes affecting
their rights, duties and welfare.

IV. Recommendation

ACA I
A Monitor or in the story, the store manager must seek internal and external
information about the issues that can affect the organization. Including
assessing internal operations and problems within the workplace.

V. Conclusion

Even Ms. Justina Concepcion has been working for as long as three years
as branch supervisor, it is not enough to handle five branches of Jupiter
Drug Corporation. The drug stores were shorthanded of managers to
monitor all the employee for every branches. Monitoring every employee in
a branch is very important duty. In the case of an employee swapping jobs
to each other and the employee protesting his absentees, the branch
manager must monitor every employee if they are doing their duties and
being present on the workplace. On the employee that resigned due to
confusion on her job, a training on the employee for a new task was needed.