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Revision History
Revision Revised by Approved by Description of change
date
Project Goal
Problem/Opportunity Definition
The business processes above were overhauled from traditional paper forms to a
completely online process. These business processes require attention to detail,
knowledge of the software involved, and accuracy when processes as any mistakes can
be detrimental to a student’s records. While these new business processes have
streamlined much of the paperwork involved for both the Office of the Registrar and the
Graduate Departments, no training has been implemented to bridge the gap between
the old business processes and the new online processes.
Proposed Solution
During the duration of the Fall 2019 semester, I will be building an asynchronous online
training in Adobe Captivate which will provide necessary content and feedback through
software simulations.
Cost/Benefit Analysis
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Project Proposal
[Graduate Department Training]
Last Revised: [08/30/2019]
Tangible Benefits
Benefit
Streamlined business processes lead to more efficient use of time
and university resources
No cost to the university
Value & Probability
TBD
Assumptions Driving Value
TBD
Intangible Benefits
Benefit
Improved accuracy of student records
Decrease in frustration due to a lack of resources or training
Value & Probability
TBD
Assumptions Driving Value
TBD
Financial Return
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Project Proposal
[Graduate Department Training]
Last Revised: [08/30/2019]
TBD
Business Requirements
1. Adoption of the new business processes across departments with minimal or
no errors in student records.
Scope
Major project activities
1. Introduction of the subject matter to Graduation Department
2. Presentation to the Deans and Department Chairs
3. Presentation to the Faculty, Advisers and Coordinators
4. Appointment with SME
Out of scope activities that are critical to the success of the project
TBD
Major Obstacles
1. Garnering widespread adoption of the training across departments could be
a challenge as it could be seen as time consuming when compared to on-
the-job training.
2. The sheer number of different departments involved (8 with more on the
way)
3. Potential resistance to change from some departments.
Risks
1.There are no significant risks
Schedule Overview
Estimated Project Completion Date: [11/12/2019]
Major Milestones
Presentation to the Deans and Department chairs
completed prior to start of term.
Presentation to the Faculty, Coordinators, and Advisers
completed prior to start of term.
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Project Proposal
[Graduate Department Training]
Last Revised: [08/30/2019]
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Project Development Master slide development in Have built one module 9/21/19 – 10/5/19
IST 526
Phase 2
evaluation results
None
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