BUSINESS STATISTICS AND QUANTITATIVE TECHNIQUES

CASE STUDY – HIMGIRI HOSPITAL

DATA OF WAITING TIME (IN SEC) FOR 3 MONTHS

Individual Results Post Descriptive Analysis of 3 months:-

JAN-18
 Mar-19

May-19

MEAN 11.8
STANDARD ERROR 1.34824989
MEDIAN 13.5
MODE 7
STANDARD DEVIATION 4.26354052
SAMPLE VARIANCE 18.1777778
KURTOSIS -2.0929433
SKEWNESS -0.2683812
RANGE 10
MINIMUM 7
MAXIMUM 17
SUM 118
COUNT 10
Q1.After analyzing three sets of data state whether the waiting time appear
to be in conformance with the established standard, and on the basis of that
suggest should the Himgiri Hospital continue with the automated system?
A1.Since the Avg waiting Time should not exceed 10sec,but according to the analysis of
data obtained, the Mean for different months is –
 MONTHS MEAN VALUE
JAN-18 7.9
MAR-19 9
MAY-19 11.8

With the passing of month Avg Time gradually increasing and exceed more than 10
sec in the month of May-19. So Himgiri Hospital shouldn’t continue with Automated
System.

Q2.For January 2018, what is the waiting time which depicts the 50% of the
complete data? Compare the result with those of the March 2019 and May
2019. What general conclusions can be drawn out of the results obtained?
A2. To depict the 50% of the complete data of Jan-18,we need to find out the Median
MONTH MEDIAN
JAN-18 7.5
MAR-19 9
MAY-19 13.5
For the month of Jan-18 Median is 7.5 which is less than 10 sec
On comparison with the month of Mar-19 & May-19.
It will be concluded that 50% of the Waiting time increases with the passing Month
which would not be acceptable. May be less no of physician using it or more waiting
time is involve in showing the results.

Q3.Determine the range and standard deviation for each of the three data
and consider the implications of the results?
A3.Range & standard Deviation of each Months
MONTHS RANGE STANDARD DEVIATION
JAN-18 4 1.429840706
MAR-19 13 3.82970843
MAY-19 10 4.26354052

Lesser the Range and Standard Deviation more Reliable and Useful result is,.
For the month of Jan it shows low range and less deviation which would be acceptable
at that time ,but with the passing months Range & Standard Deviation increases which
results in less reliable on Automated System.

Q4.Club the three data sets in one and then prepare compute the average
waiting time and the dispersion of the data?
A4.After clubbing the 3 sets of data obtained results are-

Mean obtained is 9.4

Standard Deviation is 3.774688843
Kurtosis is -0.327742853

Skewness is 0.321654968