Business Management and Behavioural Studies

Summary of Marking Key

Certificate in Accounting and Finance – Spring 2017

Note regarding marking scheme:

The marking scheme is given as a guide. However, markers also award marks for alternative
approaches to a question and relevant/well-reasoned comments/explanations. Moreover, the
available marks in a question may exceed the total marks.

Mark(s)
A.1
0.75 mark for identification for each motivator factor mentioned in Herzberg’s
motivation-hygiene theory 3.75

1.25 marks for explanation of each of the above motivator factors 6.25

A.2 (a)
Analysis of the situation in the context of Lewin’s field force analysis 3.0

(b)
Discussing the different ways to bring the change 2.0

0.5 for identification of each restraining force of change 2.0

0.5 mark for each measure that may be taken to reduce the intensity of the
restraining forces of change affecting the performance of the hospital 2.0
OR

Up to 02 marks for identification and explanation of the unfreeze stage of the
change process 2.0

Up to 02 marks for identification and explanation of the movement stage of
the change process 2.0

Up to 02 marks for identification and explanation of the re-freeze stage of
the change process 2.0

A.3
Up to 0.5 mark for explanation of each characteristic of cost leadership strategy
to achieve sustainable competitive advantage 2.5

Up to 0.5 mark for explanation of each characteristic of product differentiation
strategy to achieve sustainable competitive advantage 2.5

Up to 0.5 mark for explanation of each characteristic of focus strategy to achieve
sustainable competitive advantage 2.5

0.5 mark for mentioning suitable example of a product/service in Pakistan in
each of the above competitive strategies 1.5

A.4 (a)
01 mark for briefly explaining each salient feature of classical theories of
management 4.0

01 mark for briefly explaining each salient feature of the behavioural studies
of management 4.0

(b) 01 mark for explaining each type of working relationship to best serve the needs
of Bytech to complete assignments within tight time schedules 4.0

A.5 01 mark for correct answer to each MCQ 7.0

A.6
0.75 mark for identification of each advantage of functional/positive conflict 3.0

Up to 1.25 mark for explanation of each advantage of functional/positive conflict 4.0

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 Business Management and Behavioural Studies
Summary of Marking Key
Certificate in Accounting and Finance – Spring 2017

Mark(s)
A.7 (a) (i) Up to 0.5 mark for explanation of each attribute of Distributive justice 2.0
(ii) Up to 0.5 mark for explanation of each attribute of Procedural justice 2.0
(iii) Up to 0.5 mark for explanation of each attribute of Interactional justice and
its ancillaries of Interpersonal Justice and Informational Justice 2.0

(b)
0.5 mark for explanation of each element of business goals 2.0

0.75 mark for mentioning each impediment in the achievement of business
goals 3.0

A.8 (a) 01 mark for identification of each function performed by senior management in a
large-size business organisation 5.0

(b)
Explanation of ‘flat organisational structure’ 2.0

Up to 01 mark for each factor which would facilitate the management of a
commercial bank to implement a flat organisational structure 3.0

A.9 Up to 02 marks for describing each stage of the negotiation process for conduct of
meaningful negotiation with the representatives of workers union 8.0

A.10 (a)
Explanation of ‘Executive Information System (EIS)’ 2.0

01 mark for mentioning each characteristic of an EIS 5.0

(b) 0.75 mark for mentioning each advantage of an Electronic point of sales system
for a supermarket 3.0

A.11 (a) Up to 01 mark for mentioning each distinguishing feature of Local area network
and Wide area network 4.0

(b) 01 mark for each difference between batch processing and online processing from
the standpoints of processing of transactions, updating of files and providing of
information to management 3.0

(THE END)

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