Business Management and Behavioural Studies

Summary of Marking Key

Certificate in Accounting and Finance – Autumn 2018

Note regarding marking scheme:

The marking scheme is given as a guide. Markers also award marks for alternative approaches to a
question and relevant/well-reasoned comments/explanations. Moreover, the available marks in
answer may exceed the total marks of a question.

Mark(s)
A.1 (a)
Up to 01 mark for identification of each strength 2.0

Up to 01 mark for identification of each weakness 2.0

Up to 01 mark for identification of each opportunity 2.0

Up to 01 mark for identification of each threat 2.0

(b)
0.25 mark for identification of each primary value chain component 1.0

0.5 mark for each example under components of primary value chain 5.0

A.2 (a) Differentiation between formal and informal group in terms of:

formation 2.0

purpose 2.0

decision making 2.0

termination of membership 2.0

(b)
0.5 mark for identifying each high risk negotiation technique 1.0

1.5 marks for discussing each high risk negotiation technique 3.0

A.3 (a)
Suggestion of appropriate leadership style 1.0

Discussion on the suggested leadership style under the given situation 2.0

(b) (i) 01 mark for mentioning of each aspect of leadership 3.0

(ii) 0.5 mark for each leadership skill required under each aspect of leadership 8.0

A.4 (a) 0.5 mark for each valid reason because of which employees may resist change 2.0

(b)
0.5 mark for identifying each component of change process 1.5

1.5 marks for discussing the change process under each component 4.5

A.5 (a)
01 mark for identification and discussion of each Mintzberg’s building block 5.0

01 mark for discussing the type of organization dominant in each Mintzberg’s
building block 5.0

(b) Up to 0.5 mark for each example under each Mintzberg’s building block 2.0

A.6 (a) Discussion on how management uses information systems for:

planning 1.5

controlling 1.0

performance measurement 1.5

(b) 01 mark for each difference between batch processing and real time processing 3.0

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 Business Management and Behavioural Studies
Summary of Marking Key
Certificate in Accounting and Finance – Autumn 2018

Mark(s)
A.7 (a)
Explanation of Integrated IT system 1.0

01 mark for each advantage of integrated IT system 3.0

(b) 0.5 mark for listing each module of integrated finance system 3.0

A.8 (a)
Suggestion of appropriate research technique 1.0

Explanation of the suggested research technique 2.0

(b)
Suggestion of appropriate research technique 1.0

Explanation of the suggested research technique 2.0

A.9 (a) (i) 01 mark for each positive impact of high job satisfaction among employees on
organization 2.0

(ii) 01 mark for each positive impact of high job satisfaction among employees on
customers 2.0

(b)
0.5 mark for identification of each component of attitude 1.5

01 mark for explanation of each component of attitude 3.0

0.5 mark for example under each component of attitude 1.5

A.10 (a)
Explanation of the term ‘self-efficacy’ 1.0

01 mark for discussing each attribute of a person with strong self-efficacy 4.0

(b) Up to 02 marks for characteristics of individuals motivated by each need as

suggested by McClelland 5.0

(THE END)

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