Replacing a DC Power Supply

This flyer describes how to replace a DC power supply in FAS3000 series appliances; C6300, C3300,
and C2300 NetCache® appliances; and FAS200 series appliances. In addition to safety rules, warnings,
and compatibility issues, this document contains the following information about DC power supplies:
◆ “Electrical Requirements” on page 2
◆ “Wiring Requirements” on page 3
◆ “DC Power Supply Connection Requirements” on page 3
◆ “Connecting and Powering On a DC System” on page 5
◆ “Replacing a Power Supply” on page 6
◆ “Completing the Replacement Process” on page 8
The information in this document is not contained in your appliance hardware or field service guide.
Use this document in addition to your appliance hardware and field service guides and/or supporting
documentation.

Safety Rules
You must follow these safety rules when working with this equipment:

WARNING
Failure to follow the directions contained in the following statements could result
in bodily harm or loss of life.

◆ Install this equipment in a restricted access location.

◆ The DC power source must have a 20A circuit breaker.
◆ When installing disk shelves and an appliance into a movable cabinet or rack, install the
equipment from the bottom up for best stability.
◆ After connecting the power supply to a DC power source, you must cover the terminal
block on each DC power supply with the provided terminal cover before you turn on the
DC power source.
◆ To reduce the risk of personal injury from hot surfaces, allow the internal components
time to cool before touching them or installing options.
◆ To reduce the risk of personal injury or damage to the equipment, ensure that the
equipment is properly supported or braced when installing options.

Replacing a DC Power Supply 1

210-00731+A0 Copyright © 2005 Network Appliance, Inc. All rights reserved.
Warning for Units with Two Power Supplies
Your appliance has two power supplies. If you need to turn the appliance off, heed the following:

WARNING
This unit has more than one power supply. To reduce the risk of electrical shock,
disconnect all power supply cables before servicing.

AVERTISSEMENT
Cet appareil comporte plus d’un cordon d’alimentation. Afin de prévenir les chocs
électriques, débrancher tous les cordons d’alimentation avant d’effectuer le
dépannage.

ACHTUNG
Gerät besitzt zwei Netzanschlussleitungen. Vor Wartung alle Anschlüsse vom Netz
trennen.

Power Supply Compatibility

Depending on your appliance configuration, an AC label or a DC label is located on the power supply
of your appliance. When you receive your power supplies and appliance, match the power supply type
label on the power supply to the voltage rating label on the appliance.

Caution
The two power supplies in your appliance must have the same part number. Also,
you cannot mix AC and DC power supplies in your appliance.

Electrical Requirements
The filer must be installed only in restricted areas (dedicated equipment rooms, equipment closets, and
so on.) in accordance with Articles 110-16, 110-17, and 110-18 of the National Electrical Code
ANSI/NFPA 70.
The power supply must be connected to a centralized DC source. The following table lists the electrical
requirements for the DC power supply.

Parameter Rating

DC power supply -40V DC to -60V DC

Typical current per DC input 6.7A at -48V, or 7.7A at -42V

Maximum rated current per DC input 24A at -40V

Inrush current For FAS3000 and Cx300 series power supplies: 20A
peak for 150msec at 48-72V
For DS14 and FAS200 series power supplies: 50A peak
for 15msec for 48-60V.

2 Electrical Requirements
 WARNING
Disconnect all power sources before servicing.

AVERTISSEMENT
Débranchez toutes les sources d'énergie avant toutes reparations.

ACHTUNG
For wartung alle anschlusse vom netz trennen.

Wiring Requirements
NetApp does not supply the three-conductor power supply cable that connects to a DC power source.
To connect the DC terminals on the power supply to the DC power source, you must fabricate a three-
conductor cable that meets the following requirements:
Recommended Wire Gauge. 12 AWG with color-coded insulation. Use the color coding scheme
used by the facility in which the appliance is installed.
Ring Terminals. Each wire should be terminated with a ring terminal that accommodates #6 screws
and has the following properties:
◆ Outer ring maximum diameter—0.30 inch
◆ Inner ring—Clearance hole for # 6-32 stud
◆ Insulated grip sleeve
Maximum Distance between Power Supply and Source. The maximum distance for 12 AWG
(2.05 mm diameter metric) copper wire is 47 ft (14.3m) at 25° C [or 38.5 ft (11.7m) at 70° C].
The maximum distance is equal to half the calculated maximum wire length. This is because the wire
length includes the distance from one power supply terminal to the DC bus and back to the power
supply. For example, a maximum distance of 47 feet corresponds to a maximum wire length of 94 feet.
This calculated wire length is based on a 2V allowed input voltage drop and a maximum input current
of 12A (at input voltage Vmin of 40V).

DC Power Supply Connection Requirements

You can use this power supply in both positive and negative ground installations. For example, the DC
power system in telephone central offices (telco facilities) typically use a positive ground and negative
power source (-48V). The steps required to connect the power supplies are described in “Connecting
and Powering On a DC System” on page 5.
For Positive Ground Systems. Connect the power supply terminals in the order listed in the
following table.

Replacing a DC Power Supply 3

 Power Supply Terminal to DC Bus Terminal

Ground ( ) System ground ( )

Positive (+) + terminal of the 48V power source

Negative (–) - terminal of the 48V power source

For Negative Ground Systems. Connect the power supply terminals in the order listed in the
following table.

Power Supply Terminal to DC Bus Terminal

Ground ( ) System ground ( )

Negative (–) - terminal of the 48V power source

Positive (+) + terminal of the 48V power source

4 DC Power Supply Connection Requirements

Connecting and Powering On a DC System
To connect the DC power supply and power on your appliance, complete the following steps:
1. Make sure that the DC power supplies on your appliance and the DC power source are off.

2. Remove the terminal cover from the power supply terminal block and set it aside.

3. Connect the first DC power supply to a DC bus by connecting the power supply terminals, as
described in “DC Power Supply Connection Requirements” on page 3.

WARNING
Be sure to connect the power supply terminals correctly, based on whether the
installation site is positive ground or negative ground.

4. Use the same method to connect the second power supply to the same or a second DC bus, if
available.
5. Cover the power supply terminal block with the terminal cover that you set aside.

WARNING
To protect yourself from possible electric shock, it is important that the
terminal blocks are covered when your appliance is connected to the DC
power source.

6. Make sure that all disk shelf and appliance power switches are turned off, then turn on the DC
power source.
7. Turn on the power supply switches on the components in the following order:

◆ Disk shelves first. For instructions about connecting and powering up your disk shelves, see
your disk shelf hardware guide.
◆ Backup device, if any
◆ Appliance last

Caution
You must power on the disk shelves before or simultaneously with the
filer/NetCache; never power on the disk shelves after the filer/NetCache.

◆ Result: The system verifies the hardware and loads the operating system.
8. Make sure that the following LEDs illuminate:

◆ Front panel LEDs

◆ Power supply LEDs
◆ Network LEDs
◆ RLM LEDs (FAS3000 and Cx300 series only)
For front panel and network LED responses, see your appliance hardware guide or the supporting
documents for your system available online at http://now.netapp.com that are specified for your
equipment.

Replacing a DC Power Supply 5

 Note
If the LEDs do not illuminate, first verify that your power supplies are
connected with the proper polarity, as described in “DC Power Supply
Connection Requirements” on page 3. If the connections are correct and the
LEDs still do not illuminate, contact NetApp® technical support.

9. Check the startup messages as they appear on the console or LCD. The startup messages are
described in your appliance hardware guide or supporting documentation.

Note
If the startup messages do not appear, contact NetApp technical support.

Replacing a Power Supply

To replace a failed DC power supply, remove the old power supply and install a new power supply, as
follows:

Removing a DC Power Supply

To remove a DC power supply, complete the following steps:

WARNING
You must turn off the DC power source to the power supply and remove the
connections to the power supply before removing it from your appliance.

Note
Because you have two power supplies that are hot-swappable, you do not need
to shut down your appliance.

1. Identify the power supply you want to replace based on console error messages or through the
LEDs on the power supplies.

Note
On some systems, the power supply identifiers, PS1 and PS2, are silk-
screened onto the appliance chassis.

2. Ground yourself to the system chassis, and then turn off the DC power source connected to the
failed power supply.
3. Turn off the failed power supply on your appliance.

4. Remove the terminal cover from the power supply terminal block and set it aside.

5. Using a #2 Phillips screwdriver, remove and save the screws securing the connections to the power
supply in the following order:
IF your installation is Positive ground, remove in this order: negative (–), positive (+), ground ( )
IF your installation is Negative ground, remove in this order: positive (+), negative (–), ground ( )

6 Replacing a Power Supply

 6. Release the power supply cam lever, and lower it toward the bottom of the system.

Note
The release mechanism on your hardware might differ slightly from the
figures shown below.

Power supply 2
Power supply 1

Locking tab

Power
supply cam

7. Pull the power supply out of the chassis, making sure that you support the power supply with your
free hand.

WARNING
The power supply is heavy. To avoid personal injury, you must remove it from
the chassis using both hands.

8. Set the power supply aside.

Installing a DC Power Supply

To install a DC power supply, complete the following steps.
1. Ground yourself to the system chassis.

2. Verify that the switch on the power supply is turned off.

3. Push the power supply, slowly and firmly, into the bay until the power supply is firmly seated in
the bay.
4. Secure the power supply by swinging the cam lever up to the locking position. Wiggle the power
supply to make sure that it is properly seated.

Replacing a DC Power Supply 7

 5. Using a #2 Phillips screwdriver, secure the ground ( ), positive (+), and negative (–) connections
to the power supply with the screws you saved. Be sure you connect the power cable to the power
supply terminals as described in “DC Power Supply Connection Requirements” on page 3.
6. Cover the power supply terminal block with the terminal cover that you set aside.

7. Connect the DC power cabling to the DC power source.

8. Turn on the DC power source.

9. Turn on the power to the new power supply in your appliance and verify the operation of the power
supply LEDs.

Note
If the LEDs do not illuminate, verify that your power supplies are connected
with the proper polarity, as described in “DC Power Supply Connection
Requirements” on page 3.

Completing the Replacement Process

Return the failed part to Network Appliance, as described in the SRA instructions shipped with the kit.
Contact NetApp® technical support at 408-822-6686 if you need the SRA or additional help with the
replacement procedure.

8 Completing the Replacement Process