Position Competency Profile (PCP)

Example (SAMPLE FORM)

Position Title: General Manager Position Number: PN111111

Reports to (mgr title): Director, Dining Services Dept or Org: Dining Services
Planning Unit: VPF&A Campus: Athens
UHR Comp Use: Career Band/Level/FLSA Mgmt/GM/Ex NOTE: Attach organizational chart to PCP

For all of their direct reports, managers must prepare a Position Competency Profile (PCP) that identifies position accountabilities,
skills/ critical competencies and proficiency levels. The accountability scope is filled out for those positions that have direct reports and/or
financial accountability. Important! Refer to PCP instructions when completing this form!

POSITION SUMMARY (please address specific accountability/essential functions/autonomy/scope)

Supervises the day to day operation of one or more Dining Services units

Essential Functions

Directs, manages and leads the overall operation of a Dining Services unit(s) (50%)

Accountable for hiring, training, performance management, career development and salary administration of dept’s staff. Provides
coaching, mentoring and technical expertise to dept staff (30%)

Ensures a safe and sanitary work environment supporting the University safety initiatives. Complies with all governmental laws as well
as the Collective Bargaining Agreement (10%)

Plans special events, promotions and marketing strategies providing oversight for catered events (10%)

Accountability, autonomy and scope

Ensures cost categories including but not limited to food and labor costs, cash and controllable expenses meet or exceed department
and budget guidelines

Works from Strategic Goals and Direction, Policies and Procedures with considerable latitude for discretion

Assigned 8 direct reports. Indirectly manages 23 employees. 20 are exempt and 3 are classified

POSITION COMPETENCIES
Core Competency Transferable Competency Unique Technical Competency
Technical Excellence Project Management Health and Safety Standards
Analysis

Communication Build Relationships

Customer Focus Results Orientation

Diversity Cultural Sensitivity

POSITION REQUIREMENTS (be sure to note minimum requirements)

3-5 years of progressive experience in food service/retail management
Experience using performance management systems to manage employees
Knowledge of institutional health and safety standards as related to dining and retail food operations
Experience managing a complex budget and project management experience

Direct Mgr Signature: Date:

Next Level Mgr Signature: Date: