PMP TEST PAPER - 1

1. During the initiating stage, which of the following elements will be identified to meet
the project goals?

SELECT THE CORRECT ANSWER

 Key deliverables
 Stakeholders
 Quality
 Vendors
2. A car manufacturing company conceptualized a new car that will be more fuel
efficient, ergonomically designed, and that satisfies the latest safety regulations. This
car was recently launched and has now moved into full-fledged production. This is an
example of:

SELECT THE CORRECT ANSWER

 Operation, as the company is into car manufacturing, which is an ongoing process
 Project, as this car was conceptualized, designed, and has now been launched
 Project, as it has clear scope and requirements in terms of safety compliance, fuel
efficiency, etc.
 Operation, as this activity didn't create a unique product

3. When is the cost highest in the project life cycle?

SELECT THE CORRECT ANSWER

 At the initiating phase
 During planning
 Midway during the project
 During closure

4. As a part of Stakeholder Management, a Project Manager can follow all these

management practices, EXCEPT:

SELECT THE CORRECT ANSWER

 Identify all the stakeholders and capture them in the project team directory
 Ensure that stakeholders' expectations are met and gain support for the project
 Give preference to stakeholders over customers in case of conflict of interest
 Communicate all relevant information about the project to stakeholders
5. After a high-level management meeting, the manager chairing the meeting asks the
Project Manager to document and communicate the action items to all the
stakeholders. The Project Manager is part of a ______________ organization
structure.

SELECT THE CORRECT ANSWER

 Balanced Matrix
 Weak Matrix
 Strong Matrix
 Tight Matrix

6. Which of the following activities is part of the initiating phase?

SELECT THE CORRECT ANSWER

 Develop stakeholder management plan
 Conduct benefit analysis with stakeholders to validate project alignment with
organizational strategy and expected business value
 Validate Scope
 Conduct kick-off meeting

7. A Project Manager has just been assigned to a project. He is involved in creating a

document that would formally authorize the project and capture initial requirements of
the stakeholders. What is the output of this process?
SELECT THE CORRECT ANSWER
 Project Management Plan
 Project Statement of work
 Project Charter
 Business case
8. Which of the following statements DOES NOT describe the essence of Integration
Management in the context of Project Management?
SELECT THE CORRECT ANSWER
 Balancing of competing objectives and the exploration of alternative actions
 The processes and activities needed to identify, define, combine, unify, and coordinate
process and project management activities within the Project Management Process
Group
 Integrating different components from the development cycle to create the final
deliverable
 Managing interdependencies among Project Management knowledge areas

9. A Project Manager is going through the Project Statement of Work provided by the
project sponsor. Which of the following will NOT be a part of this document?
SELECT THE CORRECT ANSWER
 Business Need
 Product Scope Description
 Strategic Plan
 Performance Measurement Baseline

10. You are the Project Manager of a project for which a prototype was recently delivered.
The sponsor of the project calls you and gives you an overall estimate for the project.
This form of estimate is known as ____
SELECT THE CORRECT ANSWER
 Analogous Estimate
 Parametric Estimate
 Heuristic Estimate
 Three Point Estimate

11. A Project Manager who has just been assigned to a new project has been asked by
his sponsor to come up with an initial cost estimate called a Rough Order of Magnitude
(ROM). This would typically fall in which range?

SELECT THE CORRECT ANSWER

 -50% to +100%
 -25% to +75%
 -10% to +15%
 -100% to +50%
12. In a meeting, the Sponsor has discussed three projects with you: Project A with Net
Present Value of $55,000 and a payback period of 5 years; Project B with Net Present
Value of $95,000; and Project C with payback period of 10 years. He provides you
with additional information about the projects and intends to assign you as the Project
Manager for the selected project. As a Project Manager, you are NOT expected to:

SELECT THE CORRECT ANSWER

 Conduct project selection methods to select one of the three projects discussed with
you by the sponsor to evaluate feasibility of new products and services
 Proceed to select the project with higher NPV
 Engage in deceitful practices
 Participate in the project selection method

13. There are three projects A, B, and C. NPV for projects A, B, and C are $50,000, $
80,000, and $ 40,000 respectively. In a meeting, the management unanimously has
chosen projects A and C. What is the opportunity cost of the project?
SELECT THE CORRECT ANSWER
 80000
 130000
 90000
 0

14. A project is in the initiating stage, and the Project Manager is identifying project
communication constraints. Which of the following could be a valid constraint?
SELECT THE CORRECT ANSWER
 The project could face high attrition rate
 Management and customer expect detailed formal status reports on the project
 Project team members would be required to work from different geographical locations
 Many stakeholders of the project would not be able to attend the planned project kick-
off meeting

15. A Project Manager is responding to a business proposal from an overseas company.

Which of the following should he refer to as a guide to understand the business
practice(s) that are allowed and discouraged?
SELECT THE CORRECT ANSWER
 Procurement documents, including contract statement of work
 Organization policies and procedures
 Project Charter
 PMI code of Professional Conduct
16. Which of the following is NOT a project?
SELECT THE CORRECT ANSWER
 Campaigning for an election
 Family Weekend drives to sea coast
 Writing an autobiography about project management experience
 Preparing for PMP® examinations

17. You have been assigned to a large construction project, and you are in the "Initiating"
process group. You have identified the project stakeholders using a stakeholder
analysis tool and defined the high-level scope of the project. During these activities,
you have identified a key project limitation regarding the project location. What is the
BEST option for you in this situation?
SELECT THE CORRECT ANSWER
 Document the project limitation as a project constraint
 Discuss the project constraint with the project sponsor and the customer
 Document the project limitation as a project constraint and propose an implementation
approach to the sponsor and customer, if required
 Ignore the project constraint and work toward getting approval for the project charter

18. The Project Manager is participating in the development of a project charter by

gathering and analyzing the stakeholders' requirements and ensuring that the project
scope, milestones, and deliverables are documented correctly. Which of the following
is NOT achieved by the sponsor's approval of the project charter?
SELECT THE CORRECT ANSWER
 Formalizing the authority assigned to the Project Manager
 Gaining commitment of the stakeholders
 Gaining acceptance for the project by the stakeholders
 Ensuring formal acceptance of the deliverables by the customer

19. Which of the following is NOT an input to the "Plan Stakeholder Management"
Process?
SELECT THE CORRECT ANSWER
 Project Management Plan
 Stakeholder Register
 Stakeholder Management Plan
 Enterprise Environmental Factors
20. John has been assigned to a project recently, and he is in the process of documenting
the project charter with the project sponsor. Which of the following MUST he include
in the Project Charter?
SELECT THE CORRECT ANSWER
 Project purpose or justification
 Positive risks
 Budget estimates
 Risk analysis

21. As a Project Manager of a large project with hundreds of stakeholders, which of the
following is the BEST course of action?
SELECT THE CORRECT ANSWER
 Incorporate needs of only important stakeholders
 Incorporate needs of all stakeholders
 Ask your manager to manage the stakeholders
 Eliminate some of the stakeholders

22. As part of Stakeholder Analysis, it is important to prioritize the needs of key

stakeholders to ensure efficient use of effort to communicate with them and manage
their expectations. Which of the following is NOT a classification model?
SELECT THE CORRECT ANSWER
 Power/Influence grid
 Power/Impact grid
 Power/Interest grid
 Influence/Impact grid

23. You are the Project Manager of a software telecom development project. You and your
team are working together to create a billing software. Which quadrant of the
Power/Influence Grid will the person(s) be responsible for sign-off of the deliverables?
SELECT THE CORRECT ANSWER
 Keep Informed
 Monitor
 Manage Closely
 Keep Satisfied
24. You are the Project Manager of a project in which team members have dual reporting
structure. In addition to reporting to you, they also report to their functional manager.
Also, the team members are expected to do the project work along with department
work. You are working in which form of organization?
SELECT THE CORRECT ANSWER
 Functional
 Projectized
 Tight Matrix
 Matrix

25. You are a Project Manager of an ambitious project in an organization. Although you
have successfully managed many critical projects before, this is a new organization
and you are working on this technology for the first time. However, you hear that the
company has proven expertise on the technology and has also done a similar project
in the past. In this situation, what is the BEST option available to you?

SELECT THE CORRECT ANSWER

 Approach the Project Manager from the earlier project and take his inputs
 Obtain historical records and guidance from the Project Management Office (PMO)
 Involve Stakeholders and take their opinion and expertise on the project
 Continue to manage the project by your instincts until there is a major issue

26. You are managing a large and complex project which is in the planning stage. After
assessing the detailed project requirements with the stakeholders, you ask the team
to create a Work Breakdown Structure (WBS). However, since most of the team is
new, you decide to brief them on some rules of creating a WBS. Which of the following
statements is INCORRECT about a Work Breakdown Structure?

SELECT THE CORRECT ANSWER

 WBS is a list of specific activities used to accomplish the deliverables
 WBS includes only work needed to create deliverables. Hence, work not in WBS is not
part of the project
 Lower-level WBS components are a decomposed result of the upper-level WBS
components
 WBS allows better estimation of cost, risk, and time
27. You are a Project Manager for an infrastructure development project, and the project
involves building a multi-storied building. You have submitted your project estimates
for cost and duration to the client. You also inform the buyer that the estimates would
be true provided there is an 8ft foundation built on the site already. What does this
statement describe in your project?
SELECT THE CORRECT ANSWER
 Risk
 Constraint
 Assumption
 Mandatory Dependency

28. You are the Project Manager of a large and complex project. Your project team has
finished creating a Work Breakdown Structure for the project. However, some of the
team members are still not sure of the kind of work included in each of their work
packages. Which of the following documents would you suggest they go through?
SELECT THE CORRECT ANSWER
 Project scope statement
 Project Management Plan
 Work Break Structure (WBS) Dictionary
 The Product Scope document

29. You are a Project Manager. In the process of sequencing activities for your project,
you create a schedule network diagram that uses boxes called nodes to represent
activities and connects them with arrows to represent logical relationships between
them. What is this popular scheduling diagram known as?
SELECT THE CORRECT ANSWER
 Project scope statement
 Project Management Plan
 Work Break Structure (WBS) Dictionary
 The Product Scope document

30. As a Project Manager, you are in the process of identifying and documenting
relationships among project activities. You are using the Precedence Diagramming
Method (PDM). Which of the following relationships are you UNLIKELY to use for this
purpose?
SELECT THE CORRECT ANSWER
 Finish to Start (FS)
 Finish to Finish (FF)
 Start to Start (SS)
 Start to Finish (SF)
31. As a Project Manager, you are estimating the duration of your project activities using
PERT (Program Evaluation and Review Technique). For a particular project activity,
your Optimistic estimate is 14 days, Pessimistic estimate is 47 days, and Most Likely
estimate is 27 days. What should be the expected duration of this activity?
SELECT THE CORRECT ANSWER
 28.17
 31
 43
 36

32. Sub network or fragment network templates are most useful when the project has
MANY:
SELECT THE CORRECT ANSWER
 Mandatory Dependencies
 Discretionary Dependencies
 Undefined Variables
 Identical or nearly identical deliverables

33. As a Project Manager, you have created a Resource Breakdown Structure (RBS) for
your project. Which of the following statements is NOT TRUE about Resource
Breakdown Structure (RBS)?
SELECT THE CORRECT ANSWER
 It is a hierarchical structure of resources
 It is used for estimating resource utilization
 It is used for organizing and reporting project schedule
 It has resources grouped by category and type

34. A Project Manager is managing a project that has constraints on the availability of
required resources throughout the project. He needs to rearrange the schedule in such
a way that a constant number of resources are used each month. Which of the
following techniques should the Project Manager use to achieve this?

SELECT THE CORRECT ANSWER

 Fast Tracking
 Crashing
 Leveling
 Lagging
 35. A project team is in the process of estimating the types and quantities of resources
required to perform each activity. Which of the following activities will NOT be done by
the team during this process?
SELECT THE CORRECT ANSWER
 Estimate the type and quantity of resource required to perform each activity
 Go through the past data and lessons learned from previous projects
 Study the organization policies and procedures regarding staffing
 Identify and show network dependency in the project activities

36. Which estimate technique does the Program Evaluation and Review Technique (PERT)
use to define the approximate range of activity costs?
SELECT THE CORRECT ANSWER
 Earned Value Technique
 Parametric Estimation Technique
 Three Point Estimate Technique
 Historical Information

37. Your project team is involved in estimating the cost of the project as a part of project
cost management. Which of the following tools and techniques will NOT be applicable
for this purpose?
SELECT THE CORRECT ANSWER
 Cost Benefit Analysis
 Reserve Analysis
 Cost of Quality
 Alternatives Analysis

-
38. The common term for an authorized time-phased budget, which includes the Budget
at Completion (BAC), used to measure cost performance, and displayed in the form of
an S-curve is:
SELECT THE CORRECT ANSWER
 Earned Value
 Cost Performance Index
 Cost Baseline
 Project Budget
39. A project team is in the process of identifying quality requirements and standards for
the project. It is documenting how the project will demonstrate compliance. The team
has referred to organizational process assets and is using tools like statistical
sampling and control charts. Which process of Quality Management is the project
team performing?
SELECT THE CORRECT ANSWER
 Plan Quality Management
 Perform Quality Assurance
 Perform Quality Control
 Manage Project Team

40. Which of the following is true with respect to Plan Cost Management?
SELECT THE CORRECT ANSWER
 Develop the high-level budget
 Develop the cost management plan
 Develop the budget plan
 Develop both budget plan and cost management plan

41. Which of the following is an example of external failure cost?

SELECT THE CORRECT ANSWER
 Cost of testing
 Cost of training
 Cost of documentation
 Warranty cost

42. A project team is ahead of its schedule, and its SPI and CPI are currently 1.4 and 1.2
respectively. The Project Manager and the team are brainstorming about the scope of
the next milestone delivery. They have found that including an additional feature
would enhance the usability of the product and can be compressed in the current
schedule. What should the project team do next?
SELECT THE CORRECT ANSWER
 Add this feature in the next release as long as it doesn't affect the delivery date
 Go through the change management and analyze the impact of this additional feature
 Discuss it with the project sponsor
 Drop this feature as it is gold plating and the customer does not need it
43. You are the Project Manager of a large team with people from diversified locations.
There are many groups within a project, such as architects, human resources, legal,
quality engineers, etc., with their own hierarchy and reporting structure. In order to
ensure that each team member has clarity on their own and other members' reporting
structure, you decide to capture all of this information graphically. Which of the
following documents will you be using for this purpose?
SELECT THE CORRECT ANSWER
 Project Organization Chart
 Resource Breakdown Structure
 Organization Breakdown Structure
 Resource Assignment Matrix

44. A Project Manager wants to capture information related to staff acquisition and
release, training needs, resource calendar, recognition, and rewards. Which of the
following documents would be most appropriate?
SELECT THE CORRECT ANSWER
 Project Management Plan
 Resource Management Plan
 Project Team Assignments
 Issue Log

45. You are a Project Manager in an organization with a functional structure; hence, it is
important that you negotiate suitable resources for your project from the functional
manager. Which of the following tools could be a valuable asset to prove your projec t
resource requirements to the functional manager?
SELECT THE CORRECT ANSWER
 Staffing Management Plan
 Network Diagram and Project Schedule
 Resource Assignment Matrix
 Project organization chart

46. In a project kick-off meeting, there is utter chaos, with all the attendees talking
simultaneously. The Project Manager is not able to present his report due to the
commotion, and the stakeholders feel that their expectations are not being met
properly. Also, many of the invited attendees are not present. What must have the
Project Manager done to avoid this situation?
SELECT THE CORRECT ANSWER
 Communicate the agenda of the meeting clearly to all the Stakeholders
 Postpone the meeting to ensure availability of all the Stakeholders
 Conduct a brainstorming session to reach a consensus with Stakeholders
 Establish ground rules for the meeting and communicate the rules to all the attendees
47. You have been assigned as a Project Manager of a newly initiated project and have 5
team members. There is a project sponsor (Mr. Smith) and a technical architect who
will be involved only during the planning stage. This project is for an external
customer. How many communication channels are possible in your project?
SELECT THE CORRECT ANSWER
 36
 72
 28
 Cannot be determined since project is in the initiating stage

48. Risk Breakdown Structure is an example of:

SELECT THE CORRECT ANSWER
 Text-oriented format
 Functional chart
 Hierarchical representation of risks according to risk categories
 Matrix-based organization chart

49. A Project Manager is managing a short duration pilot project and has started with a
risk management planning process. He has identified new risks and arranged them
based on probability and the impact matrix. The Project Manager now proceeds to
plan responses for the risks without analyzing the risks numerically. According to you,
this decision of the Project Manager is:
SELECT THE CORRECT ANSWER
 Incorrect. It is important to numerically analyze each risk in order to come up with
appropriate responses.
 Correct. Quantitative Risk Analysis is a waste of time and is not required if risks are
already assessed qualitatively.
 Incorrect. Quantitative risk analysis is important. We need to calculate EMV for each
risk and later move on to risk response planning.
 Correct. This is a short duration project, and the Project Manager might skip
Quantitative Risk analysis if he feels it does not assist in the Risk Management process.

50. Which of the following elements are to be considered while developing the project
schedule? Pick the best answer.
SELECT THE CORRECT ANSWER
 Project deliverables
 Project timeline
 Quality
 Cost
51. As part of Quantitative Risk Analysis, a Project Manager has derived four packages
with the following probability and impact. Using EMV (Expected Monetary Value),
which one should he use in the project?
SELECT THE CORRECT ANSWER
 Work package I: Probability 15% and Impact $20,000
 Work package II: Probability 7 % and Impact $10,000
 Work package III: Probability 7 % and Impact $15,000
 Work package IV: Probability 15% and Impact $10,000

-------
52. A Project Manager is in the planning stage and is evaluating risks in the project. He
wants to improve the project's chances of success by evaluating all possible risks. As
a part of risk management planning and identification, he has used a standard
questionnaire to identify risks and has identified about 20 risks in the project. What
should he do before moving to the next process, "qualitative risk analysis"?
SELECT THE CORRECT ANSWER
 Prioritize risk by determining each risk's probability and impact
 Update project management plan and other project documents based on inputs from
these risks
 Communicate the status of identified risks to stakeholders
 Continue to identify more risks using other tools and techniques

53. A project team in a software project started with risk management planning and
identified new risks. Next, it conducted qualitative risk analysis using a probability and
impact matrix and thereafter completed the 'plan risk response' process. What is an
important step that the team needs to complete before moving to risk monitoring and
control?
SELECT THE CORRECT ANSWER
 Evaluate risks quantitatively using any of the tools of Quantitative Risk Analysis
 Identify risk owners among stakeholder and project team
 Evaluate the amount of contingency time and cost reserve needed
 Communicate the status of identified risks and response strategy to stakeholders

54. A project team is working on a risk response strategy by evaluating every risk and
coming up with suitable response strategies. However, one particular risk with a
negative impact cannot be avoided or mitigated. Furthermore, there is no way to
transfer risk by outsourcing or buying insurance. What is the best the team can do
about the risk?
SELECT THE CORRECT ANSWER
 Treat it as a secondary risk and update it in the Risk Register
 Share the risk by allocating ownership to a third party
 Accept the risk and put it in the watch list
 Revisit the Risk Response Strategy
55. You are a Project Manager in a construction company and urgently require some
expert welders for a short duration. You checked their availability internally with the
functional manager, but the functional manager is not able to match the skills
required. You decide to acquire these resources on contract. Which of the following is
the BEST type of contract for your requirements?
SELECT THE CORRECT ANSWER
 Cost Reimbursable
 Fixed Price
 Time and Material
 Cost Plus Incentive Fee

56. A contract type where the seller is reimbursed for all allowable costs for performing
the contract work and receives a predetermined incentive fee based on achieving
certain performance incentives is:
SELECT THE CORRECT ANSWER
 Cost Plus Fixed Fee Contract
 Cost Plus Incentive Fee Contract
 Cost Plus Award Fee Contract
 Fixed Price Incentive Fee Contract

57. A Project Manager is in the process of preparing a plan that documents how the
procurement process will be managed: from developing procurement documents to
contract closure. She is also going through project requirements and scope documents
with the team and discussing different contract types to decide the one most suitable
for the project. According to you, which process of procurement management is the
Project Manager in?
SELECT THE CORRECT ANSWER
 Plan Procurement Management
 Conduct Procurements
 Control Procurements
 Close Procurements
58. A Project Manager has used a popular cost estimating model to come up with cost
estimates for his upcoming project. However, the sponsor asks him to add 15% to the
total cost estimate as the customer always negotiates and asks the prices to be
reduced by 10% to 15%. What is the BEST option for the Project Manager?
SELECT THE CORRECT ANSWER
 Do as the sponsor say as she is your senior and project sponsor
 Recalculate the cost estimates using a more suitable technique and check the difference
between the estimates
 Provide the sponsor with details on cost estimation and suggest that she share this with
the customer
 Refuse to make any changes or increase the estimated cost

59. A large project with a team of 150 people is in the planning stage. It will span over a
duration of 3 years and is under strict budget. A Project Manager is using the project
charter to assess the detailed project requirements in consultation with the
stakeholders and to establish the key project deliverables. He sets his project quality
objective based on the organization capability baseline set by the quality policy.
However, one of the stakeholders refuses to accept this and asks him to reduce the
quality objective as it will help cut down cost of quality of the project. He also refuses
to approve the project if the Project Manager does not agree to his suggestion. What
should the Project Manager do?
SELECT THE CORRECT ANSWER
 Explain to the stakeholder that Cost of Quality is less than cost of project
 Explain to the stakeholder that if Quality objectives are set lower than expected, they
will be highlighted during Quality Audit
 Explain to the stakeholder that the quality policy is used to set quality objectives for all
the projects in the organization and they need to abide by it
 Agree to the stakeholder's suggestion and reduce the metric as he will not approve the
project otherwise

60. After a project management plan is prepared and approved, a project stakeholder
asks the Project Manager to correct some syntax and grammatical errors in the
project document as they could be misleading. What should the Project Manager do?
SELECT THE CORRECT ANSWER
 Refuse as these are trivial changes and can be ignored
 Refuse as the project management plan has already been discussed and approved
 Refuse and ask the stakeholder to meet the project sponsor
 Refuse and ask the stakeholder to raise a change request that can be considered by the
change control board
61. You are a Project Manager, and your project sponsor has asked you to come up with
the total funding requirements of the project. What will be the total funding
requirements for your project?
SELECT THE CORRECT ANSWER
 The total approved budget by time period
 The total project budget plus anticipated liabilities
 The total funds, including the cost baseline and any management reserves
 The total individual cost estimates

62. A project has a project manager, a sponsor, a human resource specialist, a quality
analyst, and seven team members. How many communication channels are possible in
the project?
SELECT THE CORRECT ANSWER
 50
 110
 55
 115

63. A Project Manager has submitted a formal document that describes the procurement
item in enough detail. This document allows prospective sellers to determine if they
are capable of providing the product and details methodology and results that will be
provided to the buyer. What is this called?
SELECT THE CORRECT ANSWER
 Invitation for Bid
 Request for Proposal
 Request for Quotation
 Contract Statement of Work

64. Which of the following is NOT true about the human resource plan created by the
Project Manager during the planning process group?
SELECT THE CORRECT ANSWER
 Defines the roles and responsibilities of the project team members
 Includes an effective project organization structure
 Provides guidance about how resources will be utilized and managed
 Defines the work breakdown structure
65. You are a Project Manager for a big project, and quality is a top priority. You have
devoted a lot of the project time to the creation of the quality management plan.
What is the advantage of the quality management plan?
SELECT THE CORRECT ANSWER
 Prevents defects from reaching the customers
 Guarantees improvement in project quality
 Provides a systematic approach to meet the project's quality goals
 Conforms to customers' testing methodology

66. A Project Manager is trying to successfully complete a project, but her role in the
organization is limited and she has no control over project budget. Although she has
some power to authorize decisions, she needs to seek approval on most of the major
decisions. Also, her team members work only part-time on the project. The Project
Manager is in a _______ organization.
SELECT THE CORRECT ANSWER
 Functional
 Projectized
 Composite
 Strong Matrix

67. How is the role of project expeditor different from project coordinator?
SELECT THE CORRECT ANSWER
 Project coordinator has some power to make decisions
 Project coordinator acts primarily as Staff assistant
 Project coordinator acts as a communication coordinator
 Project coordinator can control project budget

68. You are working on a critical project for a large enterprise. The project has a major
milestone delivery next week and is in the final testing phase. The project team is
working on two critical showstopper bugs that are affecting the project. One of the
senior members of the project has resigned, and the outsourced component that was
scheduled for delivery next week may be delayed. Additionally, the current
performance indices are 1.09 (CPI) and 1.90 (SPI). What is the MOST critical issue
faced by the project?
SELECT THE CORRECT ANSWER
 Cost and Schedule
 Delay in third party component
 Resource movement
 Testing defects
69. Which of the following is NOT an enterprise or environmental factor that can influence,
direct, and manage project work?
SELECT THE CORRECT ANSWER
 Stakeholder risk tolerance
 Organizational culture and structure
 Project Management Information System (PMIS)
 Standardized guidelines and work instructions

70. A work authorization system is a:

SELECT THE CORRECT ANSWER
 Part of change control system in a project
 A privately created software tool to submit and track changes and monitor and control
project activities from project initiation to closure
 Tool used to notify team or contractors that they may begin work on a project or work
package
 Tool that helps the team create a Work Breakdown Structure

71. Which of the following processes does not have defect repair as one of the outputs?
SELECT THE CORRECT ANSWER
 Perform Integrated Change Control Process
 Control Procurements
 Monitor and Control
 Control Schedule

72. You are a Project Manager of a software project that is in a critical phase of testing
and bug fixing. An enthusiastic test engineer working on the project tells you that he
found a major bug the previous night during testing. He assures you that there is
nothing to worry about as he has 'patched' the code and it is working fine now. What
should be your main concern about this incident?

SELECT THE CORRECT ANSWER

 There is nothing to be concerned about; the incident shows the proactive approach of
the team member, and he should be appreciated
 It can be a case of scope creep
 It shows disrespect to the project management authority as the team member didn't
ask his opinion
 The patch or bug fix may not work correctly in all scenarios.
73. You are a Project Manager in an oil company and have joined a project midway. You
want to understand how requirement activities and configuration management
activities such as changes to the product requirement will be initiated. You want to
know how impacts will be analyzed, tracked, and reported. You also want to know the
authorization levels required to approve these changes. Which of the following
documents will provide this information?
SELECT THE CORRECT ANSWER
 Requirements Management Plan
 Integrated Change Control
 Project Charter
 Project Scope Statement

74. To acquire and manage the project team, which of the following plan or documents
should be referred to?
SELECT THE CORRECT ANSWER
 Human Resource management plan
 Procurement management plan
 Project charter
 Human Resource management plan and Procurement management plan

75. An instrument that has a screw of 15 mm diameter gives the following readings:
16.001 mm, 16.00015 mm, 16.0003 mm, and 15.900 mm. Assuming that the
instrument is capable of measuring up to the third-place decimal, what BEST can be
concluded about the performance of the instrument?
SELECT THE CORRECT ANSWER
 The instrument is accurate and precise
 The instrument is not accurate but is precise
 The instrument is accurate but is not precise
 The instrument is neither accurate nor precise

76. You are a Project Manager in a leading manufacturing company, and you are
managing a critical project for the company. Your project is facing severe cost
constraints, and you cannot delay the delivery date of the product. After consulting
stakeholders and the customers, you decide to lower both the quality and grade of the
product. The decision to lower the quality and grade of the product is _______.

SELECT THE CORRECT ANSWER

 Wrong, as grade and quality should never be compromised in a product.
 Wrong, as grade can be compromised but not quality
 Wrong, as quality can be compromised but not grade
 Correct, as both grade and quality can be compromised according to project need
77. A project is in the execution stage. The customer comes back with an additional
feature to be added in the forthcoming milestone delivery. The project team has
assessed the impact of the change by performing Integrated Change Control. The
Project Manager should:
SELECT THE CORRECT ANSWER
 Hold a meeting with the customer to explain why it is not a good option to incorporate
change requests during project execution
 Create a change request and proceed for review by the Change Control Board
 Review Quality Management Plan and evaluate the effect of the additional feature on
quality
 Notify stakeholders affected by change

78. According to Maslow's hierarchy of needs, what comes at the BOTTOM of the pyramid?
SELECT THE CORRECT ANSWER
 Physiological
 Social
 Esteem
 Self-Actualization

79. A project is in the final testing stage and is approaching a critical deadline. Two senior
members of the team who have already had disagreements throughout project
execution are caught up in a deadlock. The Project Manager has earlier tried his best
to sort out their differences, but it hasn't worked. What is the BEST the Project
Manager can do in this situation?
SELECT THE CORRECT ANSWER
 Talk to the project sponsor since they are senior members of the project
 Give them a final warning and make it clear that such behavior is not encouraged
 Talk face-to-face with each of them individually to sort out their differences
 Use an Autocratic approach and make a decision that is best for the project

80. Which of the following is the MOST COMMON reason for conflict?
SELECT THE CORRECT ANSWER
 Schedules
 Personalities
 Technical Beliefs
 Administrative policies and procedures
81. In order to achieve the project deliverables, the project manager must manage task
execution based on project management plan. In doing so, which of the following
elements should be considered?
SELECT THE CORRECT ANSWER
 Budget and schedule
 Leading and developing the project team
 Quality and cost
 Acquiring the team

82. You are managing a large diversified project team. In the initial days of the project,
the team members behaved like independent individuals and seemed reserved,
learning about their roles and responsibilities. Then, as the team began to work on the
project and participate in technical decisions, their trust level grew. The team
members now support each other's needs and work together. According to you, w hich
stage of team development is the team in?
SELECT THE CORRECT ANSWER
 Norming
 Performing
 Forming
 Adjourning

83. Which of the following is NOT a technique used in "develop project team" process?
SELECT THE CORRECT ANSWER
 Training
 Interpersonal Skills
 Co-Location
 Observation and Conversation.

84. You have delivered many complex and technically challenging projects in the past and
have won respect and appreciation for your work from the customers and senior
managers in the organization. Which form of power are you using?
SELECT THE CORRECT ANSWER
 Formal (Legitimate)
 Reward
 Expert
 Referent
85. You are managing a large project that has many stakeholders across various
departments in the organization. During the planning stage, you created a
communication management plan based on the project organization structure and
external stakeholder requirements in order to manage the flow of project information.
During project execution, one of the stakeholders contacts you and informs you that
his expectations have not been completely accounted for in the project. What should
be your BEST response to the situation?
SELECT THE CORRECT ANSWER
 Understand his expectations and update project documents accordingly, starting with
stakeholder register
 Since the stakeholder analysis has already been completed and all the other
stakeholders have been agreed to the project deliverables, the process cannot be
repeated for this stakeholder
 Go through the stakeholder analysis with the team as there might be more unidentified
stakeholders in the project
 Inform the stakeholder that he will be included in all project communications and he can
raise his concerns whenever he feels his requirements are not being addressed

86. A software project run in an IT company has 14 stakeholders and is in the final testing
stage. At this point, the technical architect leaves the project and two new test
engineers join. What is the change in the potential communication channels of the
project?
SELECT THE CORRECT ANSWER
 Communication channel would remain unaffected by change in team members.
 Number of communication channels will increase by 13.
 Number of communication channels will increase by 26.
 Number of communication channels will increase by 14.

87. Which of the following types of organizations would have the most complex
communication management?
SELECT THE CORRECT ANSWER
 Functional Organization
 Projectized Organization
 Matrix Organization
 Ad hoc Organization
88. You are a Project Manager of a software project that has finished the design stage and
is moving to the implementation stage. At the end of the design phase, you got the
document reviewed and you tracked and closed the defect logs. Also, as part of the
design stage review and kick-off for the implementation phase, you checked current
SPI and CPI and revisited the risks. What did you forget to do?
SELECT THE CORRECT ANSWER
 Identify new risks for the next stage and update risk register
 Take corrective and preventive actions from design review so that defects can be
minimized
 Conduct an impact analysis of the defects found during the design review
 Communicate project stage review findings to all the stakeholders.

89. In which of the following types of contracts does the buyer have the MAXIMUM cost
risk?
SELECT THE CORRECT ANSWER
 Cost Reimbursable
 Fixed Price
 Time and Material
 Cost Plus Fixed Fee

90. A cost reimbursable contract has an estimated cost of $20,000. If the seller beats the
cost, 80% of the savings will go to the buyer and 20% will go to the seller. If the
actual costs come in at $18,000, what is the final price?
SELECT THE CORRECT ANSWER
 $18,000
 $18,200
 $18,400
 $18,600

91. A project team is in the process of obtaining seller responses, selecting a seller, and
awarding a contract. For this purpose, the team is using some predefined selection
criteria to evaluate the bids and select the most appropriate seller. Which process of
project management is the project team working on?
SELECT THE CORRECT ANSWER
 Plan Procurement Management
 Conduct Procurements
 Control Procurements
 Proposal Evaluation
92. A Project Manager is involved in a procurement management process in a centralized
contracting environment. He is assigned a full-time contract manager who reports to
him for the project. In this scenario, which of the following is usually NOT the rol e of
the Project Manager?
SELECT THE CORRECT ANSWER
 Provide increased expertise in contracting and also guide the team on standardized
company practices
 Make sure the contract contains all project management requirements
 Identify risks and incorporate mitigation and allocation of risks into contracts
 Help tailor the contract to the unique needs of the project

93. A Project Manager is forced to give a contract to a preferred supplier as he has a strict
deadline to meet. What could be the BIGGEST risk in this situation for the Project
Manager?
SELECT THE CORRECT ANSWER
 The seller has not proven that he has required expertise and resources to take this
assignment
 The Project Manager didn't get a chance to evaluate other vendors who could be better
 The seller may not fulfill the evaluation criteria to bid for the project
 The seller may not meet acceptance criteria in the contract, and Project Manager might
have to accept what he gets

94. Your company is bidding for a major project from Company X. You have a friend in
Company X, and he requests your help in evaluating the proposals. What action
should you take?
SELECT THE CORRECT ANSWER
 Accept the friend's request and work impartially while helping on the proposal
evaluation
 Accept the friend's request and take care of your company's interests while helping on
the proposal evaluation
 Reject the friend's request
 Ask your Manager's opinion

95. As a Project Manager of a complex and relatively new technology, you have asked for
an expensive training for yourself and the team from the project sponsor. Although
the sponsor has agreed to your request, he asks you to start the project in the
meantime. Which of the following is NOT an option for you?
SELECT THE CORRECT ANSWER
 Since you have already asked your sponsor for training, you can do nothing to enhance
your skills in the meantime
 Visit PMO and Organization project database to go through lessons learned from
previous projects
 Talk to fellow Project Managers who have executed similar projects in the organization
 Join an organization or library to gain access to journals featuring the technology
96. A Project Manager has worked on many challenging projects and has managed teams
across the globe in the last 20 years of his career. Now, he intends to share his best
practices and lessons learned throughout his professional career. The Project Manager
is:
SELECT THE CORRECT ANSWER
 Enhancing his professional skills by evaluating his experience and strengths
 Contributing to the project management knowledge base
 Capturing his professional stint in an autobiography
 Informing others about project management principles and helping the profession grow

97. You work in a pharmaceutical company, and your client has shared some confidential
information with you. A medical university requests you to share the information
about the client for their research. What should you do?
SELECT THE CORRECT ANSWER
 Share the information as it will be used purely for academic purposes
 Share the information but hide all references that could expose the client
 Never share any information about the client as you are bound by Non-Disclosure
Agreement
 Contact your client and seek permission to disclose the information

98. Which of the following is an example of smoothing as part of promoting interaction

among stakeholders?
SELECT THE CORRECT ANSWER
 The Project Manager keeps himself aloof and uninvolved from team conflicts and lets
the team handle it themselves
 The Project Manager calls the troublemakers and tries to resolve their problems through
discussion
 The Project Manager downplays the difference of opinion, saying the difference lies only
in perception
 The Project Manager takes the side of the more experienced resource as he is more
valuable to the project.

99. A Project Manager defines a personal plan for his career and professional development
every year. As a part of this plan, he goes through his project experiences and lessons
learned and decides on the training needs to help him excel as a Project Manager and
contribute to his organization. In this scenario, the Project Manager is:
SELECT THE CORRECT ANSWER
 Contributing to the Project Management knowledge base
 Enhancing his Personal Professional Competence
 Helping his organization through his project success
 Putting the project's need before his own and making decisions in the best interest of
the project
100. Team development would be MOST difficult in a _______ organization.
SELECT THE CORRECT ANSWER
 Weak Matrix
 Projectized
 Tight Matrix
 Balance Matrix

101. An organization has recently started outsourcing work to a low-cost, high-value

engineering center located in a different country. According to you, which is the
BIGGEST value addition a Project Manager can provide to the team?
SELECT THE CORRECT ANSWER
 An introduction to the applicable laws in the country
 An exposure to cultural differences
 Communication management Plan
 Competency in speaking foreign language

102. One of the high-performing team members from a support group wants to
move on to the technical team as she finds that work more challenging. As a Project
Manager, you know that she is a valuable resource and moving her out of the support
group can affect group performance. You decide to give her a hike in salary. However,
the employee is still unhappy and dissatisfied. This is an example of _______ theory
SELECT THE CORRECT ANSWER
 Maslow's
 Herzberg's
 McGregor's
 Expectancy

103. A Project Manager is preparing for the next milestone release when he realizes
that he has missed an important feature in the project requirements plan. If
implemented, this feature would take at least one person a week of effort. What
should he do to address this?
SELECT THE CORRECT ANSWER
 Discuss the change with Customer and seek his approval
 Evaluate the impact of change on triple constraint
 Look for alternatives to reduce the impact of change
 Raise a change request to address the change through change control process
104. In negotiations, what is a fait accompli tactic?
SELECT THE CORRECT ANSWER
 Making personal attacks that could be downright insulting
 Playing the role of a good guy and bad guy in a team
 Claiming an issue has already been decided and therefore cannot be changed
 Hiding or partially disclosing information

105. What does the Kaizen theory state?

SELECT THE CORRECT ANSWER
 Evaluate project performance on regular basis
 Bring the inventory cost to zero by making inputs available only when required
 Use a process of Plan-Do-Check-Act to improve quality
 Apply continuous small improvements to reduce costs and ensure consistency

106. Your customer asks for a small change in the project, which was not budgeted
initially. It is a small effort compared to the total project, and you need the goodwill of
the customer to be successful in a multi-million-dollar gas project. What will you do?
SELECT THE CORRECT ANSWER
 Implement approved changes according to the change management plan to meet the
project requirements
 Since you need to maintain goodwill, you agree to incorporate the change
 Speak to the sponsor for his consent
 Tell the customer to keep it a secret and not inform the sponsor about the change to be
implemented

107. During the project, you and your team discovered that a key project
component was stolen. As this was not planned for, the team decided to launch the
product without the stolen component. This is an example of:
SELECT THE CORRECT ANSWER
 Work around
 Risk Transfer
 Risk Mitigation
 Acceptance
108. During the project execution, the status report shows that an activity on the
critical path is delayed. As a Project Manager, what should you do?
SELECT THE CORRECT ANSWER
 Deliver incomplete activity
 Compress the schedule
 Reduce the scope
 Stop the project execution

109. As a Project Manager, you are assigned to a project that will be outsourced.
The next step is to organize a formal bidding process and select the vendor for the
project. You own stock in one of the vendor companies that participated in the bidding
process. What is the BEST course of action for you?
SELECT THE CORRECT ANSWER
 Select the vendor company in which you own stock
 Keep the information to yourself
 Tell your manager and remove yourself from the vendor selection committee
 Ask other members of the selection committee to select your vendor company

110. Which of the following is NOT a tool used in the "conduct procurements"
process?
SELECT THE CORRECT ANSWER
 Bidders Conference
 Independent Estimates
 Procurement Negotiation
 Contract Types

111. The Project Manager has discovered that two team members have had a
disagreement over the procurement of the project component. The Project Manager
suggests that the team members compromise. The team members are also willing to
resolve the conflict. Who should decide the best course of action?
SELECT THE CORRECT ANSWER
 Sponsor
 Customer
 Project Manager
 Team members
112. The primary communication skill the Project Manager will use when working
with the functional manager is:
SELECT THE CORRECT ANSWER
 Problem Solving
 Negotiation
 Team Building
 Public Relations

113. Performance improvements include all, BUT:

SELECT THE CORRECT ANSWER
 Improvements in amount of overtime worked
 Improvements in individual skills
 Improvements in team behavior
 Improvements in team capabilities

114. Herzberg divided motivation factors into two classes: satisfiers and
dissatisfiers. Examples of satisfiers are:
SELECT THE CORRECT ANSWER
 Vacation time
 Work satisfaction, fringe benefit
 Plush offices space, performance-based salary hikes.
 Sense of personal achievement, work satisfaction

115. A Project Manager is concerned about team building on her project. One of the
mandatory things that the project manager must have for good team building is:
SELECT THE CORRECT ANSWER
 Commitment from top-level management
 Co-location of team members
 Establishment of clear negotiated goals
 Open discussion of poor individual performance

-
116. A Project Manager is managing a project where there will be several persons
working together. She wants to enhance the ability of the team to work together and
perform as a team. One of the things she can do to enable this is:
SELECT THE CORRECT ANSWER
 Cohabitation
 Co-location
 Staffing plan
 WBS
117. Tom always delivers his projects on time and within budget. He believes that
his success can be explained by the fact that he makes all of the project decisions
himself and then enforces those decisions with an iron hand. His management style is
best described by:
SELECT THE CORRECT ANSWER
 Force Field Theory
 Expectation Theory
 McGregor's Theory X
 McGregor's Theory Y

118. Which of the following is NOT a purpose of the configuration management

system?
SELECT THE CORRECT ANSWER
 Ensure all the project team members have the latest version of the project document
 Ensure all the relevant changes are communicated to the stakeholders
 Maintain consistency of product's performance and its functional attributes
 It includes Configuration identification, Configuration status accounting, and
Configuration verification and audit

119. A project is in the final stage of testing when it receives a major change
request from the customer. This would delay the final delivery of the project by 2
weeks. What should the Project Manager do NEXT?
SELECT THE CORRECT ANSWER
 Create a change request and go through the change management process
 Evaluate the impact of the change
 Communicate the implication of the change to the customer
 Adjust the project management plan and baseline

120. You are a Project Manager, and your team recently encountered a major
change in the project. This change was evaluated for its impact on the triple
constraints and went for approval to the Change Control Board (CCB). The CCB, which
is comprised of important stakeholders of the project, approved the change. The
project documents were updated through the configuration management system.
What should the project team do NEXT?
SELECT THE CORRECT ANSWER
 Explore options to reduce the effect of change
 Adjust the project management plan and baselines
 Notify the stakeholders affected by the change
 Prevent the root cause of change
 121. A Project Manager working on a critical deliverable encounters a major change
that affects the schedule baseline and the next milestone deliverable. This change
cannot be accommodated within the current project management plan. What is the
BEST option for the Project Manager?
SELECT THE CORRECT ANSWER
 Avoid the change as it gravely affects the project deadline
 Explore options to reduce the effect of change
 Communicate the implication of this change request to the customer
 Seek approval from change control board or project sponsor

122. Measuring project performance using appropriate tools and techniques in order
to identify and quantify variances and corrective actions is part of _______ process
group.
SELECT THE CORRECT ANSWER
 Planning
 Executing
 Monitoring and Controlling
 Closing

123. A Project Manager is in the process of comparing actual performance to the

scope statement to determine variances, evaluate possible alternatives, and take the
appropriate action. Which of the following will NOT be an output of this process?
SELECT THE CORRECT ANSWER
 Work Performance Information
 Updates in project management plan
 Change Requests
 Change Control Meetings

124. During the project lifecycle, a Project Manager can change the schedule
baseline ONLY through:
SELECT THE CORRECT ANSWER
 Customer-defined change in the schedule
 Formally approved change through the change control process
 Corrective action based on Performance Report
 Project showing high deviation from the baseline
125. For a project, earned value = 600, Actual Cost = 400, and Estimate to
Completion= 700. What is the estimate at completion?
SELECT THE CORRECT ANSWER
 1200
 1100
 1300
 300

126. Your project is expected to be delayed by 6 days from the scheduled final
delivery date. Your current CPI is 1.5, and the project risks are low. You also have
many discretionary dependencies on the project. You don't have access to any more
resources for the project. Which of the following would be the BEST alternative to
bring the project back on schedule?
SELECT THE CORRECT ANSWER
 Reduce the number of resources from an activity
 Complete activities that involve external dependencies first
 Remove a few activities from the project
 Complete some activities concurrently

127. A Project Manager has to discuss project progress and track status with the
project team. Which of the following would be the MOST relevant format for this
purpose?
 SELECT THE CORRECT ANSWER
 Milestone Chart
 Bar Chart
 WBS
 Schedule Baseline

128. A project has been severely delayed, and the Project Manager is trying his best
to bring it back on schedule. To expedite the work, he has added more resources and
has asked them to work overtime. Which of the following could NOT be a possible
outcome of crashing a project?
SELECT THE CORRECT ANSWER
 Increase in Project Cost
 Increase in Project Risk
 Decrease in morale of team members
 Increase in rewards and recognition
129. The project schedule should be measured against _______ to recommend
corrective and preventive actions.
SELECT THE CORRECT ANSWER
 Schedule Baseline
 Work Performance Measurement
 Earned Value Technique
 Variance Analysis

130. A project has initial budgeted cost, also called Budget at Completion (BAC), of
$100,000. As the project progresses, these are the current figures: Planned Value
(PV) is $20,000, Actual Cost (AC) is $25,000, and Earned Value (EV) is $15,000. What
is the Estimate at Completion (EAC), assuming the current variances are atypical of
the future?
SELECT THE CORRECT ANSWER
 $110,000
 $90,000
 $100,000
 $115,000

131. You are a Project Manager of a large and complex project that is partly
outsourced to a third party. Under these circumstances, your planned expenditure
sometimes overshoots the funding limits set for the project. As a Project Manager,
how do you best handle the situation?

SELECT THE CORRECT ANSWER

 Relook and adjust the scheduling of work to smoothen out or regulate the expenditure
 Discuss this situation with your project sponsor or customer to work out a solution
 Use Management Reserve allocated for the project
 Delay the payments of vendor for that phase

132. You are working on a highly visible project for which it is critical to have
accurate cost estimates. While reviewing cost estimates for the project, you notice
that one of the WBS (Work Breakdown Structure) work packages is estimated at
almost 25% higher than two others similar WBS work packages. What should you do
in this case?
SELECT THE CORRECT ANSWER
 Reduce the estimate but add an additional budget in management reserve
 Reduce the estimate but add an additional budget in contingency reserve
 Trust your team to come up with accurate estimates as they already had many team
discussions
 Call the WBS owner to discuss the basis for estimating the work package
133. Your project has current CPI of 1.2 and SPI of 0.86. What does the figure
indicate about the project performance?
SELECT THE CORRECT ANSWER
 The project has cost underrun and is delayed
 The project has cost overrun and is delayed
 The project has cost underrun and is ahead of schedule
 The project has cost overrun and is ahead of schedule

134. A project with a CPI Index of 0.96 indicates:

SELECT THE CORRECT ANSWER
 The project has cost overrun and will not complete within budget
 The project has cost underrun with respect to performance to date
 The project has cost overrun for work completed so far
 The project has schedule overrun

135. A project has faced some unforeseen events that have affected its performance
with respect to cost and schedule. However, they are not bound to continu e in the
future. What is the value of Estimate at Completion (EAC)? Here, BAC is Budget at
completion, AC is Actual Cost, CPI is Cost Performance Index, and EV is earned Value.
SELECT THE CORRECT ANSWER
 BAC/CPI
 AC + ETC
 AC + (BAC-EV)/CPI
 AC + (BAC-EV)

136. A Project Manager is working on a highly visible project in an organization and

is most concerned about project performance and progress. His cost variance is
currently $150 and schedule variance percentage is -15%. Which of the following
statements about the cost and schedule performance of the project is INCORRECT?
SELECT THE CORRECT ANSWER
 The project has spent more money on work accomplished than planned
 You have overestimated the amount of time needed to complete the project
 The Project has faced some unplanned or planned setbacks that have affected the
schedule
 The project is doing favorably cost-wise but is lagging in schedule
137. In a control chart, what does upper specification and lower specification limit
(USL, LSL) signify?
SELECT THE CORRECT ANSWER
 These are based on requirements of the contract and reflect the maximum and
minimum values allowed
 They are set by the PM and stakeholders to reflect points for corrective action
 These are usually +/- 3 limits based on normal distribution
 These are used to monitor cost and schedule variances

138. You are heading a software development project team that has many new
members working for the first time. You ensure that the team diligently gets its work
products reviewed by an external reviewer and closes the defects before moving to
the next stage. However, the last few review reports have captured a high number of
defects, including many careless mistakes. According to you, what is the root cause of
the problem?
SELECT THE CORRECT ANSWER
 Since most of the team members are new and inexperienced, a high number of defects
are expected
 The team has, in all probability, not completely understood the scope of the work
 The review is not efficient as most of the defects are not valid
 The team is not doing proper self-review before submitting the work

139. A popular tool used to monitor project performance, including cost and
schedule variances, and ensure that process operates within acceptable limits is
called:
SELECT THE CORRECT ANSWER
 Control Chart
 Run Chart
 Pareto Chart
 Flowchart

140. A project team is analyzing a major, critical defect to determine the root cause.
In order to do this, the team considered various factors linked to the defect and
grouped them into categories such as Machine, Method, Material, and Manpower.
Which of the following tools of quality is the team using?
SELECT THE CORRECT ANSWER
 Histogram
 Cause and Effect Diagram
 Control chart
 Flowchart
141. Which of the following CANNOT be considered an indicator of a team's
effectiveness?
SELECT THE CORRECT ANSWER
 Improvements in skills that allow the team to perform assignments more effectively
 Improvements in competency that help the team perform better
 Increased staff turnover rate
 Increase in team cohesiveness and trust

142. During the testing phase in the project, a senior manager, who is also an
important stakeholder in the project, tells you that he no longer wishes to receive
weekly status reports. Instead, he wants periodical project performance reports. What
should your response be to his request?
SELECT THE CORRECT ANSWER
 Make the manager understand that since he is a major stakeholder and the project is in
a critical stage, status reports will be important to know project progress
 Continue to send him status reports to keep your project visibility high
 Follow communication management plan and send reports as decided earlier
 Follow his instructions and update project documents, including communication
management plan, accordingly

143. As part of 'Manage Communications' in Communication Management, which of

the following analysis or information would be most relevant to a sponsor or senior
management of the project?
SELECT THE CORRECT ANSWER
 Work Performance Index
 Earned Value Management
 Estimate to Complete
 Exception Report

144. In addition to Work Performance Information, which of the following is an

output of the process 'monitor communications' in Communication Management?
SELECT THE CORRECT ANSWER
 Budget Forecast
 Change Request
 Work Performance Measurements
 Communication Management Plan
145. During an informal gathering with stakeholders of the project, the Project
Manager overhears one stakeholder expressing dissatisfaction over the project's
progress reporting and communication. How should the Project Manager respond?
SELECT THE CORRECT ANSWER
 Ignore the incident as the stakeholder was not directly and formally addressing the
Project Manager
 Call a meeting of all the stakeholders to address their concerns about the project
 Meet face-to-face with the complaining stakeholder to understand his concern and
update it in the issue log
 Confront the stakeholder and ask him why he never approached you if he was
dissatisfied with project reporting

146. A senior technology manager in the organization wants to know the project
status with respect to major deliverables and key external interfaces. Which format
should the project manager use in his performance report to capture this graphically?
SELECT THE CORRECT ANSWER
 Project Schedule Network Diagram
 Milestone Chart
 Bar Chart
 S curve

147. During the audit, you realize that many of the risks were not identified during
the planning stage, so you decide to reassess project risks. Which process are you in?
SELECT THE CORRECT ANSWER
 Identify Risks
 Plan Risk Management
 Perform Quantitative Risk Analysis
 Monitor Risks

148. As a Project Manager, you have instructed your project team to update the
organizational process assets, including the "lessons learned" database and risk
management template of future projects, based on project audit findings. You are in
_______ process of project management.
SELECT THE CORRECT ANSWER
 Control Procurements
 Close Contracts
 Monitor Risks
 Perform Quality Assurance
149. A project has been delivered according to the contract by the project team;
however, the customer is not happy. The customer feels that the deliverable has some
serious defects and is far below expectations in terms of quality and functionality.
What should the Project Manager do in this situation?
SELECT THE CORRECT ANSWER
 Talk to the project sponsor to discuss the issue
 Proceed to project closure activity
 Discuss the issues with the customer and find ways to resolve them
 Brainstorm with technical experts, stakeholders, and team members to understand
issues in the project

150. A Project Manager notices that the seller has discontinued sending the weekly
status report, which is part of their contract. The Project Manager understands that
the seller is under tremendous pressure to meet the next milestone deliverables and
has been otherwise communicating the project status periodically. What should the
Project Manager do in this scenario?
SELECT THE CORRECT ANSWER
 Ignore the incident as the seller is updating him about the project status periodically
 Give the seller time until next milestone delivery and then bring up the issue informally
 Send a formal, written communication regarding the issue of irregular status reports
 Terminate the project contract

151. A Project Manager has signed a contract with the buyer and project is moving
toward completion. At this stage, the Project Manager realizes that he has missed an
important functionality in the product and the contract needs to be changed to
accommodate that. How should the Project Manager proceed to resolve this?
SELECT THE CORRECT ANSWER
 Since the Project Manager has already signed the contract and the project is nearing
completion, this change need not be updated in the project
 The Project Manager shall communicate the change request and its implication to the
seller in a meeting
 The Project Manager can bring up this deviation during Procurement Performance
Review
 The Project Manager should raise a formal change order that is signed by both the
parties to incorporate the change
152. A Project Manager has taken up a project midway and is going through project
schedules and status reports. He realizes that the previous Project Manager has
inaccurately calculated the project status and that the project would miss the next
milestone. What should the Project Manager do in this case?
SELECT THE CORRECT ANSWER
 Call the previous Project Manager and ask him for an explanation
 Inform the customer and stakeholder about the impeding delay
 Look at the project schedule again to find alternatives to meet the schedule
 Wait for the next milestone date to arrive to report the delay

153. A Project Manager wants to qualify for the PMP examination. However, while
going through the eligibility criteria, he finds that he falls short of the required
experience by a small margin. He discusses this with a certified PMP professional and
mentions that he is planning to lie about his experience as it is a very small margin.
The PMP professional is not convinced and warns him that he should not provide fals e
information at any point during the PMI Certification Program as it can result in:
SELECT THE CORRECT ANSWER
 Revocation of your PMI membership
 Revocation of your PMP certification
 Both above are true
 No impact

154. You are a Project Manager of a dynamic project team. Recently, there have
been some changes in the team structure, and you don't know if they would positively
or negatively affect the project. What is the BEST approach to address this?

SELECT THE CORRECT ANSWER

 Revocation of your PMI membership
 Revocation of your PMP certification
 Both above are true
 No impact

156. A Project Manager wants to present project performance reports of his project.
Which of the following formats should he use?
SELECT THE CORRECT ANSWER
 Pareto Chart
 Responsibility Assignment Matrix
 Bar Chart
 Control Chart
157. While monitoring and controlling the projects, why is it necessary to manage
changes to the project by following the change management plan?
SELECT THE CORRECT ANSWER
 To satisfy the customer
 To align project goals with business needs
 To satisfy project requirements
 To satisfy the sponsor

158. Trend analysis is often performed using:

SELECT THE CORRECT ANSWER
 Fishbone diagram
 Design of Experiments
 Run Chart
 Pareto Chart

159. An assembly line in a car manufacturing plant produces 250 components in one
shift. The QA randomly picks 10 of them for quality checking. This is an example of:
SELECT THE CORRECT ANSWER
 Quality Audit
 Inspection
 Process Control
 Process Analysis

160. As a part of the Monitoring and Controlling process group, you and your project
team have listed and are assessing the corrective actions in the issue register. What is
the NEXT step that you will perform?
SELECT THE CORRECT ANSWER
 Determine steps to resolve issues by using appropriate tools to minimize the impact on
project cost, schedule, and resources
 You have already listed the corrective actions and it is now the customer's responsibility
to decide the resolutions
 Follow the Change control method
 Communicate the corrective actions to the stakeholders

161. What is the key purpose of the Monitoring and Controlling process group?
SELECT THE CORRECT ANSWER
 Measure project performance in order to identify and quantify any variances and
perform approved corrective actions
 Perform preventive actions so that no variances ever occur in the project lifecycle
 Conduct daily status meetings
 None of the above
162. A project is terminated unexpectedly by the sponsor midway during the
execution phase. What should the Project Manager do FIRST?
SELECT THE CORRECT ANSWER
 Update the process and templates based on lessons learned
 Create and Distribute the final report of project performance
 Analyze and document success and effectiveness of the project
 Perform scope verification to verify level of completion

163. A Project Manager has just finished a Gantt (bar) chart representing the project
schedule. Which of the following documents does NOT get updated?
SELECT THE CORRECT ANSWER
 Activity Resource Requirement
 Risk Register
 Resource Leveling
 Calendar

164. Documentation of lessons learned is important in any project and forms the
main input to organizational process assets. In fact, continuous improvement of the
project management process cannot occur without lessons learned. This process is
completed by the project team and is BEST done:
SELECT THE CORRECT ANSWER
 At the end of project completion stage before contract closure
 Whenever the project implements any corrective action as part of Audit closure
 As a part of corrective and preventive action, according to recommendations of the QA
 Throughout the project, and finalized during project phase closing

165. A Project Manager is in the 'Control Procurements' process when his sponsor
asks him to terminate the contract. What should the Project Manager do NEXT?
SELECT THE CORRECT ANSWER
 Revisit the Proposal Evaluation technique to understand issues with the seller
 Update Records Management System
 Proceed with Procurement Audit
 Arrange Vendor conferences to invite new proposals to the contract

166. Which of the following is NOT a justifiable reason to terminate a project?

SELECT THE CORRECT ANSWER
 The project doesn't fulfill the organization's objective any longer
 Project funding is in serious trouble due to financial meltdown in the company
 There is serious personal conflict between two senior project members, and this is
affecting the work
 The project is no longer commercially viable
167. As part of the project closure, a project team wants to collate the lessons
learned to update the organization's knowledge base. These records should be
updated in:
SELECT THE CORRECT ANSWER
 Storage Room
 Database
 Project Performance Report
 Project Archive

168. The Project Manager has obtained final acceptance of the project deliverables
by the customer. Which of the following is NOT an activity of the "project closing"
process?
SELECT THE CORRECT ANSWER
 Collate lessons learned and update the organization's knowledge base
 Distribute the final project report to all the stakeholders
 Transfer ownership of deliverables to assigned stakeholders
 Assess old risks and update risk register

169. Which of the following is NOT an exit criterion?

SELECT THE CORRECT ANSWER
 Lessons learned
 Customer sign-off
 Stakeholder analysis
 Regulatory Inspections

170. Procurement documentation is an input to the contract closure procedure.

Which of the following is NOT included in this process?
SELECT THE CORRECT ANSWER
 Technical documentation
 Warranties
 Payment record
 Contract closure procedure
171. Which of the following statements are true?
SELECT THE CORRECT ANSWER
 Contract closure and administrative closure both involve quality assurance activities
 Contract closure and administrative closure both involve product verification
 Contract closure and administrative closure both involve benefit cost analysis
 Contract closure and administrative closure both involve project selection

172. Customer satisfaction should be measured at the end of the project to maintain
long-term relationships. Which of the following is NOT always an aspect of customer
satisfaction?
SELECT THE CORRECT ANSWER
 The product meets its stated and unstated requirements
 The project is profitable
 The product is high quality
 The customer's needs are met

173. At the close of your project, you measure the customer satisfaction and find
that some customer needs were not fully met. Your supervisor asks you the steps you
will take during your next project to improve customer satisfaction. Which subsidiary
plan would you consult to determine this information?
SELECT THE CORRECT ANSWER
 Quality management plan
 Communications management plan
 Staffing management plan
 Risk management plan

174. Your client has terminated your project before it has been completed. Which of
the following is true?
SELECT THE CORRECT ANSWER
 You must stop all work and release the team immediately
 You must work with the team to document the lessons learned
 You must keep the team working on the project to give your senior management time
to talk to the client
 You must update the project management plan to reflect this change
175. Your project team has completed the project work. Which of the following is
NOT done before the project is closed?
SELECT THE CORRECT ANSWER
 Ensure that the schedule baseline has been updated
 Get formal acceptance of the deliverables from the customer
 Make sure that the scope of the project was completed
 Verify that the product acceptance criteria have been met

176. Which of the following Quality Theorists advocated the 80/20 principle?
SELECT THE CORRECT ANSWER
 W Edwards Deming
 Philips Crosby
 Joseph Juran
 Walter A Shewhart

177. Ongoing project planning is also known as ____.

SELECT THE CORRECT ANSWER
 Rolling Wave Planning
 Resource Planning
 Contingency Planning
 Continual Improvement

178. A step-by-step instruction guide on how to complete work or procedure is

called:
SELECT THE CORRECT ANSWER
 Work Breakdown Structure
 Work Instruction
 Baseline
 Control Account Identifier

-
179. The aim of quality is to:
SELECT THE CORRECT ANSWER
 Ensure fitness to use and conformance to requirements
 Meet customer requirements
 Fulfill quality objectives
 Lower cost of quality
180. A network diagram drawing method that allows loops between activities is:
SELECT THE CORRECT ANSWER
 Precedence Diagramming Method (PDM)
 Arrow Diagramming Method (ADM)
 Program Evaluation and Review technique (PERT)
 Graphical Evaluation and Review Technique (GERT)

181. An organization has created a special project team to handle a critical project.
The team members of this project are dedicated full-time to the project and are pulled
from different functional departments. They also have their own set of operating
procedures. This organization structure is MOSTLY:
SELECT THE CORRECT ANSWER
 Projectized
 Functional
 Composite
 Matrix

182. What is the 100% rule in the Work Breakdown Structure creation?
SELECT THE CORRECT ANSWER
 The total work at lowest level adds up to the higher levels, so no work is left out and no
extra work is completed
 80% of the problems can be attributed to 20% of the causes
 WBS must be detailed enough to cover 100% of the work since the beginning of the
project
 WBS must contain 100% deliverables, both internal and external

183. Which of the following is NOT an example of a facilitated workshop?

SELECT THE CORRECT ANSWER
 Joint Application Development (JAD)
 Just in Time (JIT)
 Quality Function Deployment (QFD)
 Voice of the Customer (VOC)

184. What is the meaning of the term 'management by objective' in project

management?
SELECT THE CORRECT ANSWER
 A management philosophy that advocates establishing unambiguous and realistic
objectives and conducting periodic reviews to ensure they are being met
 Management of projects by a central office that determines objectives to be met for
each project
 It is PMI's organizational maturity model for project management
 A project gets better managed over length of the project as objectives become clearer
185. What is the name of PMI's organization maturity model for project
management?
SELECT THE CORRECT ANSWER
 CMMI
 Six Sigma
 OPM3
 Just in Time (JIT)

186. Which of the following is NOT true about a weak matrix organization?
SELECT THE CORRECT ANSWER
 Communication will be more complex
 The team members may not always have a home
 The team members may get directions from multiple people
 Team members may not report to the Project Manager

187. An activity that does NOT require work or time and is inserted simply to show
dependency between activities is called:
SELECT THE CORRECT ANSWER
 Milestone Activity
 Critical Activity
 Hammock Activity
 Dummy Activity

188. Which of the following factors is MOST critical to achieving customer

satisfaction?
SELECT THE CORRECT ANSWER
 Ensure that the project satisfies all the quality-related metrics
 Ensure that the project is completed within the scheduled timelines
 Ensure that the project is completed within the allotted budget
 Ensure that the project satisfies all the requirements given by the customer

189. Which of the following is NOT an example of contributing to the project

management knowledge base?
SELECT THE CORRECT ANSWER
 Writing an article of project management best practices
 Writing a book on your experiences as a Project Manager and lessons learned
 Giving a session on Risk Management methodologies to fellow Project Managers
 Briefing a friend, an aspiring Project Manager about PMP® exam merits and PMI®
organization
190. A heuristic is a ____.
SELECT THE CORRECT ANSWER
 Scheduling method
 Controlling Tool
 Planning Tool
 Rule of Thumb

191. Halo Effect refers to ____.

SELECT THE CORRECT ANSWER
 The assumption that a person who is good at technology will also be a good Project
Manager
 Hiring the best
 Recruiting the best in management
 Promoting from within

192. Voice mail and e-mail are examples of:

SELECT THE CORRECT ANSWER
 Interactive communication
 Pull communication
 Push communication
 Push Pull communication

193. 3 sigma is equal to:

SELECT THE CORRECT ANSWER
 99.73%
 99.99%
 95.46%
 68.26%

194. Skills such as Performance appraisal, recruitment, retention, regulatory issues,

and labor relations are considered under _______ area.
SELECT THE CORRECT ANSWER
 Administrative
 Project Management
 Accounting
 General Management
195. During the closing, final acceptance of the deliverables is one of the important
activities. Who is supposed to give final acceptance? Choose the best answer.
SELECT THE CORRECT ANSWER
 Customer
 Sponsor
 Relevant stakeholders
 Operation team

196. Which of the following statements describes the relationship between project
phases and the project life cycle?
SELECT THE CORRECT ANSWER
 The project lifecycle contains the iterative incremental elements of a project phase
 Collectively, the project phases are known as the project life cycle
 The project lifecycle is regarded as a sequence of project activities, while phases are
defined to control the overlapping of activities
 The project lifecycle contains the repetitive elements inside a project phase

197. Which of the following is NOT true with regard to ROI (Return on Investment)?
SELECT THE CORRECT ANSWER
 It defines the cumulated net income from an investment at a given point in time or
during a defined period.
 It includes investment and direct and indirect costs and may include allowances for
capital cost, depreciation, risk of loss, and/or inflation
 It is generally stated in currency units, as a percentage, or as an index figure.
 It is the time when cumulated net income is equal to the investment.

198. In making an investment in a project, investors require compensation for:

SELECT THE CORRECT ANSWER
 The risk-free rate of return plus a risk premium plus a premium for inflation
 Sacrifice of immediate use of cash for consumption or other investments and possibility
of inflation and risk
 Payback period in years x investment x (1 + discount rate) periods
 Inflation and depreciation

199. A summary activity in a network logic diagram is often referred to as a:

SELECT THE CORRECT ANSWER
 Hammock Activity
 Dangler
 Milestone
 Subtask
200. Completion of project phase is also referred to as:
SELECT THE CORRECT ANSWER
 Gold Plating
 Kill Point
 Scope Creep
 Metrics