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MineSight ®

Foreground

i n t h e MineSight ® Foreground Changes Anticipated in MineSight ® ’s Use of

Changes Anticipated in MineSight ® ’s Use of SQL

Microsoft ® ’s mainstream support for Microsoft ® SQL 2000 ended April, 2008. Therefore, Mintec will no longer provide enhancements for the use of Microsoft ® Access and Microsoft ® SQL 2000. New product development (currently the upcoming release of MineSight ® Drillhole) will take advantage of new technology for data management by using Microsoft ® SQL 2005, SQL Server 2005 Express (a free, easy-to-use, lightweight version of Microsoft ® SQL 2005), and future releases. Note: the majority of Mintec’s planning tools using the Attributed Geometry Data Model (AGDM) require Microsoft SQL to operate. These tools include MineSight Activity Planner (MSAP), MineSight Schedule Optimizer (MSSO) and MineSight Haulage (MSHaulage). For the next year, MineSight Interactive Planner (MSIP) will continue to operate with Microsoft ® Access, but that product will also be switched over in a future release to require Microsoft ® SQL. Over the next several months, clients will receive regular notifications about the transition to Microsoft ® SQL 2005 and what that means for daily operations. Clients will also receive recommendations for server requirements in terms of hardware and data volumes.

You can be confident that Mintec will be readily available to help make this transition to more efficient data management as seamless as possible. For further information, contact Mintec Technical Support at support@mintec.com or by telephone at

520.326.1860.

Shirley Deslauriers Retires

Shirley Deslauriers announced her retirement this past July after 17 years with Mintec, Inc. Since 1991, Shirley has diligently served Mintec as head of Contracts and Proposals. Shirley describes her time with Mintec as challenging and fulfilling. I plan on “traveling with and working part-time for my husband Doug in his sales business.” Shirley also plans to pursue some long-time passions in her free time. Shirley has been an integral part of the administrative effort at Mintec and will be missed by staff and clients for her energy, exuberance, and expertise. We all wish her well in this new chapter of her life.

by staff and clients for her energy, exuberance, and expertise. We all wish her well in
We all wish her well in this new chapter of her life. Mintec Directory Mintec Contacts
We all wish her well in this new chapter of her life. Mintec Directory Mintec Contacts

Mintec Directory

her well in this new chapter of her life. Mintec Directory Mintec Contacts How to Reach
Mintec Contacts How to Reach Us Toll-free Tech Support Telephone Numbers Accounting/Billing Diane Hanna Brazil:
Mintec Contacts
How to Reach Us
Toll-free Tech Support
Telephone Numbers
Accounting/Billing
Diane Hanna
Brazil:
+0800.891.4181
Telephone Numbers
Aida Molina
Canada:
+1.800.548.6337
Myrna Azares
Tucson Office (Main)
Chile Office
Chile:
+123.0020.2154
Robert Hayes
+1.520.795.3891
+56.2.570.3300
Mexico:
+001.800.548.6337
accounting@mintec.com
South Africa: +0800.996052
Consulting/Projects
Fred Fest
Calgary Office
Perú Office
USA:
+1.800.533.6337
fred.fest@mintec.com
+1.403.256.4988
+51.1.434.2382
Contracts and
Joel Aldridge
Toronto Office
South Africa Office
Proposals
Ida Cole
Australasia Technical Support
E-mail: ts@minesightapps.com.au
Tel: +61.8.9436.0777 Fax: +61.8.9436.0770
+1.705.735.1015
+27.11.804.0620
Anna Sizer
marketing@mintec.com
Vancouver Office
Australia Office
Friendly Operators
Maria Contreras
+1.604.681.4547
+61.8.9436.0700
Chile Technical Support
E-mail: soporte@minsightapps.cl
Tel: +56.2.570.3300 Fax: +56.2.570.3301
Celest Montijo
Tucson Office (Main)
Hotel/Travel
Arrangements
Deb St. Aubin
deb.st.aubin@mintec.com
3544 East Fort Lowell Rd.
Tucson, AZ 85716-1705 USA
Tel: +1.520.795.3891
Fax: +1.520.325.2568
E-mail: marketing@mintec.com
Web site: http://www.mintec.com
Perú Technical Support
E-mail: soporte@mintec.com.pe
Tel: +51.1.358.8800
Newsletter Editor
Robert Ashbaugh
robert.ashbaugh@mintec.com
Training Seminars/
Ursula Ginster
Tucson Technical Support
E-mail: support@mintec.com
Tel: +1.520.326.1860 Fax: +1.520.326.1008
Short Courses/
training@mintec.com
On-Site Training
Staffed Technical Support Hours
Mon - Fri: 6 a.m. - 6 p.m. (Arizona time)
Extended Hours: Mon - Fri: 6 a.m. - 9 p.m.;
Sat - Sun: 8 a.m. - 5 p.m.
Standard support hours are from 6 a.m. to 6 p.m. weekdays. Extended support hours by telephone and E-mail are Monday - Friday 6 a.m. to 9 p.m., and Saturday - Sunday 8 a.m. to
5 p.m. Arizona Time. Technical support is provided by telephone, E-mail, and Fax. Mintec provides regional toll-free telephone numbers from several countries for clients to contact the
Tucson office. Using the Mintec web site and E-mail attachments, support staff are able to pass relevant data and information quickly between sites. In-bound and out-bound support
E-mail is routed to all support staff in the Tucson office and copied to the regional office. Mintec support is based on a team response model to ensure consistent and timely responses,
as support analysts rotate through training assignments.