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1. Enumerate and describe, with examples, which critical components of total quality management did
Nissan use in its operations.
2. Research on Nissan’s vision and mission. How did they incorporate these in the company?
3. What are the core values that can be seen in Nissan’s total quality management? Use examples to
defend your answers.
4. Describe how Nissan used just in time management to ensure quality in its products.