SDM COLLEGE OF ENGINEERING AND TECHNOLOGY

DEPARTMENT OF MANAGEMENT STUDIES (MBA)

Dhavalagiri, Dharwad- 580 002

Report on Internship at “M/S Difesa Security Services”

Submitted in the partial fulfillment of the award of the degree of

Master of Business administration

Submitted By:
Anupama H Yadahalli 2SD17MBA06

Faculty guide Company guide

Dr. Mahesh M. Vanjeri Mrs Khanika

Assistant Professor Accounts admin

Department of Management Studies Difesa security services

SDMCET, Dharwad

Academic Year 2018-19

 ACKNOWLEDGEMENT

With pleasure I am placing before you this report titled as “Job internship”.

I express my sincere thanks to my external guide Mrs Khanika, Accounts admin at Difesa
security services and heartfelt gratitude to Dr.Mahesh M Vanjeri department of management
SDMCET Dharwad, for his excellent and inspiring guidance and suggestions through the
report work without his inspiring encouragement it would have been not possible for me to
bring out this report and giving us this opportunity, because it had been a very good attempt to
educate the youth regarding the report in a practical way.

I am very much grateful to Dr.Prashanth C (HOD of the Management studies) and I would like
to thank all my family members and friends who stood with me in my all times for providing
necessary infrastructure facilities for preparing this report work.
 EXECUTIVE SUMMARY
This report provides a detailed view on my experiences as an intern, working with Difesa
Security Services.

The report highlights objectives with respect to services provided by the company. It provides
a brief introduction about the company in the first part like which service they provide to
employees. The report also provides ways to address detail introduction about company
services providing various department like Army, Police, and Air force employees to attain
better life.

I successfully completed all the assigned duties like salary sheet preparing, billing, HR work,
data entry and other work and handed them over to external guide at the end of the internship.
I thoroughly enjoyed the challenges that came along every single day.

In third part detail view about the work assigned to me during internship time how billing work
done and salary sheet of the employee with detailed information relating to all work.

In fourth part it contained detail view of method which had adopted to do the work during
internship and adopted finance calculation.

1. Preparation of bill
2. Preparation of salary sheet

I was able bring some minor improvisation during my internship and these along with lessons
that I have learned will be a valuable one for my future endeavours as well. At the end of my
internship my company MD appreciated my work and gave stay fund.
 TABLE OF CONTENT

SL. No CONTENTS Page No.

1 About the organisation 1-2

3
2 About the reporting Authority

4
3 Nature of work Assigned

5-6
4 Importance of the Job

7-10
5 Methods adopted to do the Job

11
6 Achievements

12
7 Learning Experience

13
8 Annexure
 1. About the Organization

Difesa Security Services (DSS)

Nature of business

Man power security agency in Bangalore, one of the leading organizations in the field of
industrial security, with a work force of over 800 plus well- trained security personnel. Our
primary concern is a INDUSTRIAL SECURITY ORGANISATION managed by team of
professionals, who have held senior positions in the ARMY, AIRFORCE, NAVY AND POLICE, is
to protect your industrial holdings from pilferage, theft, fire and such other ever increasing
losses, damages and hazards.

DSS scheme provides your industry the maximum- security protection with a minimum
budgetary impact. Co., understand that people soliciting enquiries for the provision of security
services for your esteemed organization.

Services

1. Man power security

Difesa Security Services offers the best Manpower guarding Services in Bangalore. The most
reliable security guard service agency in Bangalore. DSS have clients from various industries
who believe in us and rely on our manpower security services in Bangalore. DSS look after the
interest of the clients and safeguard their valuable property with utmost care and sincerity.
Company motto is quality service with best operational efficiency by dedicated operational
staff and field officers to insure the alertness of our guards round the clock and have been
proudly associated with numerous companies and societies in Bangalore for security guard
supply in Bangalore. Security personnel deployed at the client’s premises are spokespersons
for the quality and efficiency of Difesa security services in Bangalore.

2. Facility Management services

Security & Surveillance

Difesa Security Services provides best suited and reliable security services to our clients for
industrial and commercial organizations, business houses, offices, and other places according
to their requisites. Since our establishment, have gained distinctive clientele and their
appreciation for the promptness of our efficient security services.

1
Company provide well-trained personnel team so that our clients remain relieved from all
worries and troubles relating to their security, safety and management.

DSS mostly young people from the civil, who are imparted training, required in the
performance of their duty. DSS function strictly as per the Standing Orders or the directions
given by the Security Officer on behalf of the management. A guard is deputed to ensure the
following

1. Through Gate Control i.e. entry/ exit points and by patrolling of parameters of the enterprise.
2. By checking any unauthorized entry.
3. By observing, checking and reporting any matter that could affect the security of an
enterprise.

Financial information

Revenue: 8 crore 2016-17

Competitors

1) G4s security service (Bhannerghatta road Bangalore)

2) SIS Security & Intelligence services (Bangalore international airport road )

3) GBS Global Detective & security services (Ganganr extension Bangalore)

4) Target security services (Koramangala 1st block 80 feet road Bangalore)

Area of operation

All over Bangalore in multinational companies, Apartments, different colleges, institutes,

ATMs, other than security DSS provides housekeepers also.

Achievements & awards

 Patron member of KSSA (Karnataka security services associate) in the year 2014.

 Member of FKCCI (Federation of Karnataka chamber commerce & industry )2015

 Young entrepreneur of the year 2015

Future plans: Development of the company and target for reaching 1000 to 1500 employees.

2
 2. Details of reporting authority

Mrs Khanika BA. MA

Accounts admin

Organization : Difesa Security Services (DSS)

Phone number: 080-25505649, 9902874035

E-mail ID : www.difesasecurityservices.com

I submit the report on weekly basis by orally to managing director. That same thing I submit
to my external guide Mrs Khanika and weekly report to our internal guide Dr. Mahesh M.
Vanjeri.

Mrs Rekha B.com

Assistant HR

Cell 9164366710

They helped me to learn the work in proper way and give the best training.

3
 3. Nature of work assigned

Finance

Billing

Preparing of salary sheet

HR

Work related to PF (Physical Fitness Certificate) and ESI (Employee State Insurance).

Assisting new employees in filling application details

Work related to uniform and employees ID cards.

Work related to providing bank application and ATM cards.

Other works

Data entry

Preparing and sending quotation to clients

Sending pay direct activity details required co., and to auditors as per MD suggestion and other
office related work.

4
 4. Relevance of job to the organization

Billing

All bills are not same; I had prepared the customised bills which can helps to clients. In fact
implementing a billing system in company is very essential part. Importance in creating of
transparency between the organization & the customers. As well as administrative control in
the organization, additionally the automation of the entire process also ensure a reduction in
error, one more importance of billing is business practices is too significant to simply be
overlooked. Billing is nothing but the process of preparing or sending invoices to customers.
DSS follows the computer based billing system and billing provides many facilities to the
people working through it. In the billing process one simply have to add the information into
the data base and all the calculations are done by the billing services provider itself. It handles
all the data merging, copying from the sources and application of different formulas on it to
get the required results for the company.

Bills by DSS have its own format and it contains clients (Institutes) details guards’ id number
and there working hours, GST (CGST &SGST) DSS address and contact details and DSS logo.

SALARY SHEET

Salary sheet is also called as payroll sheet. One of the important part in the organization, unless
there is a pay rise or someone of payment or business kind of applications is considered as very
important for any formal organization. Here also it plays a vital role in the company. This is
the proof of the salary that a person draws from the employer. Apart from salary sheet can be
an important document when an employee’s applies for loan or any mortgage. Without
maintaining salary Sheet Company not able to move on and does not pay salary to their
employees’ so salary sheet is playing an important role in the organization. Salary sheet by
DSS contains employees rank, rank it indicates guards, super wiser guard, field officers,
housekeepers, lady guards and their names, working days, rate of wages, basic/DA, leaves, w/a
washing allowances OTS (other allowance), salary payable, uniforms charges, PVC (police
verification certificate) charges, advance PF (physical fitness certificate), ESI (Employee state
insurance), total deduction and net wage. Issuing of ID cards and uniforms to employees is also
important part in the company.

5
Sending quotation

It helps to customers to know the services of the company and also service charges. Sending
of quotation through mail to clients is a like promotion of services which can provided by
company automatically it is relevant to the organization to increase its customers.

Issuing ID cards and uniforms

Every person in the organization needs there id cards especially field officers and guards should
have their id cards and maintaining of id cards by DSS is only reason is maintaining of
discipline, identity and as well as image of the company that’s why issuing of id cards is
important to the company.

Physical Fitness Certificate (PF) & Employee State Insurance (ESI)

By PF and ESI company gets good impression by clients and as well as by employees’. It
maintains their employees’ future wealth by ESI and company get employees’ physical
strengths details by PF. It is relevant to the company and very essential part of the company
because DSS is purely service based company so for that to assisting employees’ in preparing
of PF is helpful to company. ESI is facility by government to employees, even though its
government facility but DSS only takes its responsibility of preparing, sending process.

Other than above work, taking uniform orders and sending order details to tailor, providing ID
numbers, data entry, Transferring of bills, preparation of pay direct wages sheet and also as
well as work related providing bank applications and ATM cards to employees is very
important to the company to move on in the proper

6
 5. Methods adopted to do the job

FINANCE
A. Preparation of Bill
Inputs required:

Attendance sheet of the employees provided by the field officers

It includes the duties of guards, supervisors, lady guards and numbers of guards,
supervisors, lady guards and per month salary amount by rank wise.

Process:

In the company bill format I had inserted project name (Project name is nothing but name
of the unit) number of duties of employees and number of employees, per monthly salary
of employees as per their ranks. Then number of employees multiplied by monthly salary
if employee is supervisor per month salary is 19000 if guards 16000, if lady guard 9000 to
10000 then I got total salary amount for the employees and added the CGST 9% and SGST
9%(GST19%). Added the tax and total salary of the employees and got the grand total that
is the final bill.

Output :

For example (In a company format):

Number of duties security supervisors *per b month salary = XXX

(Add) Tax 18% (SGST AND CGST) = XXX

GRAND TOTAL XXX

After preparing bill I had submit it to MD, get sign and took 3 copies of the bill 1 for clients
1 for our company and 1 for auditor.

Below is the example of bill which I had prepared

7
8
 B. Preparation of salary sheet
Inputs required: Attendance sheet of employees

Process:

Through the help of employees attendance sheet I inserted the name of the
units, employees ranks, employees ID numbers and as well as their names in the company
salary sheet format.

Number of working days and rate of wages of each employee, basic/ DA, Miscellaneous
charges, Uniform charges, if advance is given that advance Fine, ESI, PF. I inserted in excel
sheet. Then I inserted the formula in excel sheet, rate of wage is different for different
employees.
By using excel sheet I had calculated the salary of employees

To Find the Basic allowances of the employees which I applied the below formula

Rate of wage/Month* number of working days = Basic allowances of the employees

To find the total Deduction & Net wages I applied below formula

Miscellaneous charge + Uniform charge + Advance + Fine +PF (Physical fitness certificate
)+ESI = Total deduction

Basic – Total deductions = Net wages

With the help of excel sheet I had prepared the different units salary sheet of DSS company.

Output: Example in company format:

UNIT NAME:- DSR DAFFODIL

SALARY STATEMENT FOR THE
MONTH OF JUNE – 2018

ID No. Rate
Misc. Unif. Adv. Fine PF ESI Total Net Signature
Sl.No No Rank Name Of of Basic/
Dedc. Wages
Days Wages Da
PRAMOD KU 10 0 0 0 0 0 10 11280 CREDITED
1 4566 S/G NANDA 35 10000 11290 10 0 0 0 0 0 10 10958 CREDITED
2 2795 S/G MADAN NAIK 34 10000 10968
SHYAMNANDA 10 0 0 250 0 0 260 10708 CRT ICIC
3 5578 S/G GIRI 34 10000 10968
CHITTARANJAN 10 0 500 0 0 0 510 2071 STOP
4 S/G MAHANTA 8 10000 2581 10 0 0 0 0 0 10 1925 paid
5 2810 S/G ABNASH PATEL 6 10000 1935 10 1300 0 0 0 0 1310 948 PAID OFF
6 S/G HIRANYA NAIK 7 10000 2258
60 1300 500 250 0 0 2110 37890

TOTAL 124 60000 40000

9
General HR Work

Receiving of applications by new employees, work related to PF and ESI after application of
employees in our company PF format, I had given that letters to employees and insist them to
fill their physical fitness details certified by the doctor. Then I collected those certificates from
employees and verify the details.

I logged in the employee registration website by the government with the DSS mail ID. I gone
through the Register new IP (insurance policy) link and I filled the some basic details of the
employees once after filling those details I had received the code for each employee and
including that code I had register in company ESI details folder. After that should send to
government.

I had given Bank applications and ATM’s to new employees and who all are not took, if they
did duties from the last 2 to 3 weeks to those employees. And also insist them in filling that
application.

I had given ID cards to new employees and also u who already joined, who got their ranks for
updated ID cards. And also took the uniform orders from the field officers and sent that
information to garment.

Other works

Data entry: Entering of old pending employees details in the registrar book and in PC also.

Preparing and sending quotation to clients: In DSS it has different services mentioning of
those services and their charges I had prepared the quotations and send to clients to who are
asked for the quotations and to whom MD suggested.

Sending pay direct activity details required co., and to auditors as per MD suggestion
and other office related work : Pay direct details written format and salary sheet and
attendance statement of employees I had sent to by taking sign by Managing director.

10
 6. Achievements
I. After joining the Difesa Securities Services I had sent 9 quotations of the company
among them 4 of the clients replied and I gave the information about services and 3
of clients placed the service order letter to company at the end of my internship. Our
company MD satisfied with my work.

Those clients units are:

 STOFF SHOOL PVT LTD

 VIDYS SAGAR SCHOOL(J P NAGAR)

 IMPRIL APARTMENT

II. DSS Managing Director gave permission for SIP and also told me, I have opportunity
to work in their company he orally told to join his company and told me to remind after
my MBA.

III. For one month of the job internship I had received Rs 5000 voucher and job
internship certificate

11
 7. Learning experiences
As student of management education I was able to understand following key points during my
involvement in above program

 In this internship gained good knowledge relating to the work which i done in the
company.
 Learnt good professional communication with manager and co-worker.
 Always work hard even if i get small task and it help to build a good work ethic, and
company people notice my effort in work.
 I have become more punctual and confident enough compare to previous in my attitude
 I was able to connect my classroom learning from subject like accounting and HR to
real life situations. This helped me to appreciate the subject at much higher level.

12
8. Annexure

13
14