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Un installation Process
Installation Process
In Search the Web and Windows type “Control Panel” & Open
Click on “Uninstall a Program” in Programs OR you will see “Program & features” Option
Uninstall all the Program with Secugen Name Like Secugen WBF, Secugen FMA, Secugen
Hamster Pro 20 etc.
Now Connect your Biometric Device & In System Select Device Manager. See connected
Biometric
If Biometric Device Shows Secugen Fingerprint Device Follow the un installation Process
Click on the check mark “Delete the drivers software for these device” then select Uninstall
Then Disconnect the Biometric Device from your machine & Restart your machine .
After Restarting your machine Connect your Biometric device & follow the installation
Process
https://secugenindia.com/uploads/U20_Legacy_Driver_v127.zip
When you Download & Extract Drivers it creates two Files 1)v127 Folder & 2)sgdx.exe
Application file
Then Go to Device Manager again Select Secugen USB U20 & Right Click on it Then Click on
Update Driver Software
Now you will see the below message means your Biometric device drivers are installed
successfully.
Click on Init (i.e it will initialize Biometric Device for Capture) Now place your finger on
Biometric Device & Click on Capture , It will give you Finger print image .
https://secugenindia.com/uploads/SGIRD_Windows_25.zip
Select Yes
Click Next
Click Next
Now run the sgirdclient.exe & Click 1st Tab Discover SecuGen RDService
If RD Service status is READY then It is Working . Then Please visit your Site or Application where you
want to use RD Service for Finger Capture.
After Installing the RD Service Application In sgirdclient.exe file you will receive below error
https://secugenindia.com/admin/upload/SGIRD_WIN32_UPD1.zip
Select Next
Then Select
Install
https://www.secugenindia.com/regdev.html
1 ) Click on RDSERVICE INFO to get Service Status (i.e You will get READY Status means your RD
service is activated on the system)
2) Click on FP CAPTURE to get the Finger print Info (i.e In error Message you will get SUCCESS means
Capture is Working)
3) Click on DRIVER INFO to get the Device details (i.e Device serial no )
Note :
After these Process Restart your system OR open services.msc & Restart Secugen RD Service .