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Propack Shreiner Pvt. Ltd
Control status

Revision History Record

No. Revision Date Revision Details Reason for Revision Prepared Approved By
No. By
1 R0 18.9.2008 QM-01 ---- Sumithra Ramesh Bagrecha

2 R1 15.1.2013 Change from QM-01 to Change from ISO 9001 Sumithra Ramesh Bagrecha
QM 02 to TS 16949:2016
3 R2 29.1.2018 Change from QM- 02 to Change from TS to IATF Sumithra Ramesh Bagrecha
DS-QMS-00 16949:2016
 Doc. No & Rev no DS-QMS-00 R0
Issue date 05-Feb-18
IATF 16949:2016 Documentation Matrix Pages 1 to 18
Propack Shreiner Pvt Ltd Approved by Managing Director
Clause no./title Sub Title Documents Document Reference Remarks

4. Context of the 4.1 Understanding the organization and Vision & Mission statement
organization its context DS-QMS-01

Business plan
DS-QMS-02

Context of the organization

DS-QMS-03

Internal and external Issues, Risks and

Opportunities DS-QMS-04
( operational)
Internal and external Issues, Risks and
Opportunities DS-QMS-05
( towards Business plan)
Needs and expectations of interested
Understanding the needs and parties
4.2 DS-QMS-06
expectations of interested parties

Scope of the Quality Management System

4.3, 4.3.1, Determining the scope of the Customer Specific Requirement DS-QMS-07
4.3.2 Quality Management System

Quality Management System and its Sequence and Interaction of the processes
4.4.1 processes of Quality Management system DS-QMS-08

Conformance of products and Conformance of products and Processes

4.4.1.1
Processes & Product Safety DS-QMS-09
4.4.1.2
Product Safety
Maintained documented information
4.4.2a QMS & its Processes QSP - 01 & QSP-02
(Document Control) Internal & External

Retain documented information (Control

4.4.2b QSP- 03
of Records)
Page 1
5. Leadership
5.1 Leadership and commitment
Leadership and commitment DS-QMS-10
5.1.1 General

5.1.1.1 Corporate Responsibility Corporate Responsibility & Policy DS-QMS-11

Monitoring, Measurement, Analysis & QSP-24

5.1.1.2 Process effectiveness and efficiency evaluation
Management Review QSP-29

5.1.1.3 Process Owners Competence , Awareness & Training QSP-04

Responsibilities and Authorities DS-QMS-14

5.1.2 Customer Focus Customer focus DS-QMS-10

5.2 Policy
Quality Policy DS-QMS-12
5.2.1 Establishing the Quality Policy
Communicated through:
Awareness program
Displays at prominent places
SEE REMARKS Communicated to Customers &
5.2.2 Communicating the Quality Policy
suppliers through Website

Organization chart DS-QMS-13

Organizational responsibilities and
5.3, 5.3.1
Authorities Nomination Letter for MR
Responsibilities and Authorities DS-QMS-14

Responsibility and Authority for

Responsibility and Authority for Product
5.3.2 Product requirements and DS-QMS-14
requirements and Corrective actions
Corrective actions

Page 2
6. Planning
Guidelines Risk analysis in processes DS-QMS-15
Actions to address Risks and
6.1.1, 6.1.2.1 Opportunities Internal and external Issues, Risks and
DS-QMS-04
6.1.2.2 .Risk Analysis Opportunities (operational)
Preventive action
Internal and external Issues, Risks and
DS-QMS-05
Opportunities (towards Business plan)

6.1.2.3 Contingency Plan Contingency Plan DS-QMS-16

6.2 Quality Objectives and Planning to

6.2.1, Achieve them Quality objectives and Targets DS-QMS-17

Quality Objectives and Planning to

6.2.2 Achieve them
Quality Objectives and Planning to Plan to achieve objectives and targets DS-QMS-22
6.2.2.1 Achieve them-Supplemental

Document control (includes System

6.3 Planning of Changes of QMS QSP-01
Change Control)

Page 3
7. Support 7.1 Resources
Resources DS-QMS-18
7.1.1 General
Personnel with required
7.1.2 People Competence, awareness and Training QSP-04 Competence are provided at all
work activities

Maintenance of infrastructure & Total

7.1.3 Infrastructure QSP-05
Productive Maintenance
Plant , Facility and Equipment
7.1.3.1 Plant , Facility and Equipment Planning QSP-06
Planning
Appropriate lighting provided at
all work stations. Appropriate
Environment for operation of DS-QMS-19
PPEs are provided at
7.1.4 Processes See relevant work
Environment for operation of Processes workstations towards safety and
7.1.4.1 Environment for operation of instruction for
product contamination
Processes-Supplemental applicable PPEs

Monitoring and Measurement

7.1.5 7.1.5.1
Resources Monitoring and measuring Equipment's QSP-07
7.5.1.2
General , Measurement Traceability

7.1.5.1.1 Measurement System Analysis Monitoring and measuring Equipment's QSP-07

7.1.5.2.1 Calibration / Verification Records Monitoring and measuring Equipment's QSP-07

7.1.5.3 Laboratory requirements

Lab Scope DS-07-03
7.1.5.3.1 Internal Laboratory

7.1.5.3 Laboratory requirements

Lab Scope DS-07-03
7.1.5.3.2 External Laboratory

7.1.6 Organizational Knowledge Organizational Knowledge DS-QMS-20

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7. Support 7.2 Competence
7.2.1 Competence- Supplemental Competence, awareness and Training QSP-04
7.2.2 Competence -On-job training

7.2.3 Internal Auditors competency Internal Auditors competency DS-04-01

7.2.4 Second party Auditors competence Second party Auditors competence DS-04-01

7.3 Awareness
Competence, awareness and Training QSP-04
7.3.1 Awareness- Supplemental

Employee motivation and

7.3.2 Employee motivation and Empowerment QSP-08
Empowerment

7.4 Communication Communication Matrix DS-QMS-21

7.5
QSP-01 &
7.5.1 Documented Information Control of Documents (Internal & External)
QSP-02
7.5.2 General
7.5.3 Creating and Updating
7.5.3.1 Control of documented information Control of Records QSP-03
7.5.3.2
Quality Management System
7.5.1.1 Control of Documents QSP-01 & 02
Documentation

7.5.3.2.1 Record Retention Control of Records QSP-03

includes Engineering changes

from customer, changes in-house
7.5.3.2.2 Engineering specifications Change Control . QSP-09 and changes at supplier end

Page 5
8. Operation Please refer respective
Operational planning and control Manufacturing process Design and QSP-12 procedures
8.1
Operational planning and control - Development product
8.1.1
Supplemental Production control QSP-17

Confidentiality of customer
products, projects and product
information is ensured through
Employee code of
Awareness programs, employee
8.1.2 Confidentiality Confidentiality conduct
code of conduct and adequate
DS-QMS-11
security checks

8.2 Requirements for products and

services Propack Shreiner web site www.propack.co.in
8.2.1a Customer communication
QSP-12
Handling enquires,contracts or
8.2.1b New product development
orders, including changes
QSP-17

8.2.1b Handling of enquiries QSP-10

8.2.1b Handling of orders and amendments, QSP-11

Obtaining customer feedback

Customer feedback and Measurement of
8.2.1c reltating to products and services, QSP-25
customer satisfaction
including complaints

8.2.1c Handling of Customer complaints QSP-30

Handling or controlling customer

8.2.1d Control of customer property QSP-20
property
During contingency
Establishing specific requirement for Control of Nonconforming products QSP-23
8.2.1e
contingency actions, when relavant Change control QSP-09

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8. Operation 8.2.1.1 Customer communication- language of communication will
Supplemental be agreed with customer, if
necessary. Computer language
and format will be agreed with
customer. Language other than
English shall be documented in
Customer-specified requirements

Determining the requirements for

8.2.2
products and services
Handling of enquiries QSP-10
Determining the requirements for
8.2.2.1 Handing of Orders and amendments QSP-11
products and services-Supplemental

Handling of enquiries QSP-10

8.2.3 8.2.3.1 Review of the requirements for
8.2.3.2 products and services
Handling of Orders and Amendments QSP-11

Review of the requirements for

8.2.3.1.1 products and services -
Supplemental

Customer designated special

8.2.3.1.2
chartecteristics

Organization Manufacturing
8.2.3.1.3
Feasibility

Changes to requirements for

8.2.4 Handing of Orders and Amendments QSP-11
products and services

Page 7
8. Operation Design and Development of QSP-12
8.3 Manufacturing process design and
Products and services-
8.3.1 Development
General
Product design is not applicable.
Design and Development of See scope DS-QMS-
8.3.1.1
Products and services- Supplemental 07

8.3.2 Design and Development Planning

Design and Development Planning-

8.3.2.1
Supplemental
Not applicable
8.3.2.2 Product Design skills

Not applicable
Development of products with
8.3.2.3
embedded software

8.3.3 Design and Development Inputs

Not applicable
8.3.3.1 Product Design Inputs

Manufacturing process design

8.3.3.2 QSP-12
Inputs

8.3.3.3 Special Characteristics QSP-12

Page 8
8. Operation
8.3.4 Design and development controls QSP-12

8.3.4.1 Monitoring QSP-12

8.3.4.2 Design and development Validation QSP-12

8.3.4.3 Prototype program QSP-12

8.3.4.3 Product approval process QSP-12

8.3.5 Design and Development Outputs QSP-12

Not applicable
Design and Development Outputs-
8.3.5.1
Supplemental

Manufacturing process design

8.3.5.2 QSP-12
output
includes Engineering changes
8.3.6 Design and development changes from customer, changes in-house
Change Control . QSP-09 and changes at supplier end
Design and development changes -
8.3.6.1
Supplemental

Page 9
8. Operation
Control of externally provided
8.4
process, products and services
8.4.1
General
Evaluation ,Selection, Reevaluation of
QSP-13 &
suppliers of products and services
QSP-14
8.4.1.1 General-Supplemental Monitoring of performance - Supplier

8.4.1.2 Supplier selection process

Included in customer specific

8.4.1.3 Customer- directed Sources requirements

8.4.2 Type and extent of control

Type and extent of control of suppliers of
Annexure of QSP-13
products and services
Type and extent of control-
8.4.2.1
Supplemental
requirements are identified
Statutory and regulatory
8.4.2.2 QSP-12 against each supplier/product
requirements

Supplier Quality Management

8.4.2.3 Supplier Quality System Development QSP-15
System Development

Not applicable
Automotive product related
8.4.2.3.1 software or Automotive product
with embedded software

Page 10
8. Operation
Evaluation ,Selection, Monitoring of
QSP-13 &
8.4.2.4 Supplier monitoring performance , Reevaluation of suppliers of
QSP-14
products and services

8.4.2.4.1 Second party audits Supplier Quality System Development QSP-15

8.4.2.5 Supplier development Supplier Quality System Development QSP-15

8.4.2 d Verification of purchased products Verification of Purchased Products QSP-22

8.4.3 Information for external providers

Releasing of Purchase information QSP-16
Information for external providers-
8.4.3.1
Supplemental

Production and service provision Production control QSP-17

8.5
control of production and service
8.5.1 Master list of work instructions
provision
Work Instructions ML-WI-03

8.5.1.1 Control Plan

Master list of work instructions

standardized work-Operator
8.5.1.2 Work Instructions ML-WI-03
instructions and Visual standards

Page 11
8. Operation Work Instructions ML-WI-03 Master list of work instructions
8.5.1.3 Verification of Job-setups

8.5.1.4 Verification after shutdown

Maintenance of infrastructure & Total

8.5.1.5 Total Productive maintenance QSP-05
Productive Maintenance

Management of production tooling

8.5.1.6 and manufacturing, Test inspection Management of production tooling QSP-18
tooling equipment tooling

8.5.1.7 Production Scheduling Production control QSP-17

Product Identification , Traceability and

Identification and traceability QSP-19
8.5.2 product status
Identification and traceability-
8.5.2.1
Supplemental Product Identification , Traceability and
QSP-19
product status

Property belonging to customers or

8.5.3 Control of customer property QSP-20
external service providers

8.5.4 Preservation
Preservation of Products QSP-21
8.5.4.1 Preservation -Supplemental

Customer feedback and Measurement of

8.5.5 Post-delivery activities QSP-25
customer satisfaction

Page 12
8. Operation Not Applicable. Field complaints
Feedback of Information from if any are routed through
8.5.5.1
service customer

Not applicable
8.5.5.2 Service agreement with customer

8.5.6 Control of changes

Change Control . QSP-09
8.5.6.1 Control of changes-supplemental

Temporary changes of process

8.5.6.1.1 Production control QSP-17
controls

Verification of externally provided

8.6 Release of products and services QSP-22
Products and services

Monitoring and Measurement of Products QSP-17

Release of products and services -

8.6.1 Monitoring and Measurement of Products QSP-17
Supplemental

Layout Inspection & Functional

8.6.2 Monitoring and Measurement of Products QSP-17
Testing

8.6.3 Appearance items QSP-17

Verification and acceptance of

Verification of externally provided
8.6.4 conformity of externally provided QSP-22
Products and services
products and services

Page 13
8. Operation
Statutory and regulatory Verification of externally provided
8.6.5 QSP-22
requirements Products and services

Verification of externally provided

8.6.6 Acceptance criteria QSP-22
Products and services

8.7
8.7.1 Control of Nonconforming outputs
8.7.2

Customer Authorization for

8.7.1.1
concession

Control of nonconforming product-

8.7.1.2
Customer specified process

8.7.1.3 Control of suspect product

Control of Nonconforming Products QSP-23

8.7.1.4 Control of Reworked product

8.7.1.5 Control of Repaired product

8.7.1.6 Customer notification

8.7.1.7 Nonconforming product disposition

Page 14
9.Performance 9.1 Monitoring , Measurement,
Evaluation Analysis and Evaluation QSP-24
9.1.1 General

Monitoring & Measurement of

9.1.1.1 QSP-17
Manufacturing processes Monitoring , Measurement, Analysis and
Evaluation
9.1.1.2 Identification of Statistical Tools QSP-17

9.1.1.3 Application of Statistical Tools QSP-17

9.1.2 Customer satisfaction

Customer feedback and Measurement of
QSP-25
customer satisfaction
Customer satisfaction -
9.1.2.1
supplemental

9.1.3 Analysis and evaluation

Analysis of Data QSP-24
9.1.3.1 Prioritization

Page 15
9.Performance 9.2
Evaluation 9.2.1 Internal audit Internal Audit QSP-26
9.2.2

9.2.2.1 Internal audit Program

QSP-26
9.2.2.2 Quality Management System Audit Quality Management System Audit

9.2.2.3 Manufacturing Process audit Manufacturing Process audit QSP-27

9.2.2.4 Product Audit Product Audit QSP-28

9.3
9.3.1, 9.3.2, Management Review
9.3.3
Management Review -
9.3.1.1
Supplemental
Management Review QSP-29
Management Review Inputs-
9.3.2.1
Supplemental

Management Review Outputs-

9.3.3.1
Supplemental

Page 16
10. Improvement
Nonconformities and Corrective Action
QSP-31
10.1 General Handling of Customer complaints and
QSP-30
corrective action

Nonconformities and Corrective Action QSP-31

10.2 Nonconformity and corrective
10.2.1, 10.2.2 action
Handling of Customer complaints and
QSP-30
corrective action

10.2.3 Problem solving Nonconformities and Corrective Action QSP-31

10.2.4 Error proofing Nonconformities and Corrective Action QSP-31

Not Applicable
Handling of Customer complaints and
10.2.5 Warranty management System
corrective action

customer complaints Field Failure Handling of Customer complaints and

10.2.6 QSP-30
test analysis corrective action

10.3 Continual Improvement

Continual improvement QSP-32
Continual Improvement -
10.3.1
Supplemental

Page 17