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AL-SHAHEEN OIL FIELD – QATAR

GALLAF PROJECT - NWHP02 –


JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

EXHIBIT H

QUALITY ASSURANCE AND QUALITY CONTROL

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 1 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

TABLE OF CONTENTS
Table of Contents..................................................................................................................... 2
List of Tables ............................................................................................................................ 3
1 Introduction .................................................................................................................. 4
2 General .......................................................................................................................... 4
2.1 Definitions/Clarification of Meaning ......................................................................................... 4
2.2 Standard References .............................................................................................................. 5
3 Quality Assurance (QA) .............................................................................................. 5
3.1 Contractor Perennial Quality Management System ................................................................ 5
3.2 Contractor Quality Management System for the Contract ...................................................... 6
4 Project Quality Plan ..................................................................................................... 6
4.1 Quality Management Documentation Submission Timing ...................................................... 7
4.2 Contractor Project Quality Management System Specific Requirements............................... 7
5 Contractor Quality Control/Surveillance (QC) ........................................................ 15
5.1 Contractor’s Quality Control of the Work .............................................................................. 15
5.2 Quality Control Plan .............................................................................................................. 16
5.3 Control and Verification Points .............................................................................................. 16
5.4 “Unit” Quality Control Plan .................................................................................................... 16
5.5 Company Quality Surveillance Program ............................................................................... 17
5.6 Quality Control Resources .................................................................................................... 17
5.7 Inspection Procedures .......................................................................................................... 17
5.8 Inspection/Surveillance Program and Notification ................................................................ 18
5.9 Inspection Reports ................................................................................................................ 18
5.10 Quality Control Register ........................................................................................................ 18
5.11 Control of Quality Records .................................................................................................... 19
5.12 Specifics Quality Requirements for Al-Shaheen Oil Field ..................................................... 19
6 Contractor Quality Requirements for Subcontractor and Vendor Activities ..... 20
6.1 Contractor Pre-order Activities .............................................................................................. 20
6.2 Contractor Purchasing Requirements ................................................................................... 20
6.3 Quality Surveillance of Subcontractors/Vendors by Contractor ............................................ 21
6.4 Non-conforming Subcontracted or Procured Items............................................................... 22
6.5 Subcontractor/Vendor Certificates and Documentation ........................................................ 22
7 Company Quality Surveillance for Contractor activities ...................................... 23
7.1 Audit of Contractor/Subcontractor/Vendor QMS by Company ............................................. 23
7.2 Monitoring and Second Level Inspection by Company ......................................................... 23
7.3 Independent Verification By Marine Warranty Surveyor ....................................................... 23
8 Certification ................................................................................................................ 24
9 Contractor Quality Organisation .............................................................................. 24
9.1 Contractor's Quality Personnel ............................................................................................. 24
9.2 Contractor’s Quality Organisation ......................................................................................... 24

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 2 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

9.3 Contractor's Quality Personnel Competencies ..................................................................... 24


9.4 Quality Meetings and Reporting ............................................................................................ 25
10 Quality and Certification Dossier – Final Documentation .................................... 25
10.1 Contractor's Quality Record Book (Quality Dossier) ............................................................. 25
10.2 Final Documentation (Quality and Certification Dossier) Requirements .............................. 26
11 Appendices ................................................................................................................. 27

LIST OF TABLES
Table 10-1 Quality Dossier Elements .................................................................................................. 26

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 3 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

1 INTRODUCTION
In the frame of a project, the performance of CONTRACTOR and of the whole supply chain of
SUBCONTRACTORS represent a key factor to the project’s outcome, with the associated risks
for COMPANY. The challenge for CONTRACTOR is to provide confidence beforehand to
COMPANY that these risks will remain at a reasonable level for the PROJECT.
The key management tool for reaching that goal is an appropriate Quality Management System
(QMS) efficiently implemented by CONTRACTOR and extended to the supply chain that he
controls. As the installation of offshore Pipe-Line System is critical for COMPANY, all the WORK
and in particular engineering activities, CONSTRUCTION EQUIPMENT and CONTRACTOR
ITEMS, as well as, works performed by other contractors as per CONTRACTOR requirements
are concerned by this EXHIBIT.

2 GENERAL
This EXHIBIT H, defining the quality requirements for the PROJECT. COMPANY’s
expectations with regard to quality are those expressed in the introduction to the ISO 9001:2015.
For CONTRACTOR to perform the WORK in compliance with SPECIFICATIONS and
CONTRACT requirements, COMPANY expects CONTRACTOR to elaborate a Quality
Management System (QMS), in line with ISO 9001:2015 and specific requirements as defined
in this EXHIBIT H and APPENDICES H1, H2, H3 and H4.
CONTRACTOR shall apply the provisions contained in this EXHIBIT as part of the WORK.
Furthermore, CONTRACTOR will impose, as necessary, the requirements expressed within
the present EXHIBIT to their full supply chain, including SUBCONTRACTORS and VENDORS.

2.1 Definitions/Clarification of Meaning


The reference document for the meaning of terms is ISO 9000:2015 Quality Management
System - Fundamentals and Vocabulary. The following expressions appearing in this EXHIBIT
will have the meaning hereby assigned to them (interpretations specifically related to project
and construction activities).
Quality Assurance: Quality Assurance (QA) is the CONTRACTOR's management process of
systematic planning, implementing and evidencing organisational provisions which, if properly
applied, will reasonably assure COMPANY that the quality of the WORK will be achieved in
line with CONTRACT requirements.
Quality Control: Quality Control (QC) is CONTRACTOR’s operational processes to ensure
that designed, procured, manufactured and installed facilities comply with CONTRACT
requirements. Quality Control includes all technical observation (inspection and testing) used
to fulfil pre-defined requirements for quality, as well as, all associated Records. QC is
performed by CONTRACTOR.
Quality Management: Quality Assurance and Quality Control, complemented upstream with
Quality Planning (setting of objectives and planning of resources) and downstream with Quality
Improvement (continuous improvement within the WORK itself or between similar works) form
the overall process of Quality Management.
Quality Surveillance (not referring to ISO 9000): Quality Surveillance is the customer process
of monitoring that Quality Assurance and Quality Control activities are properly implemented
within the supply chain. Quality Surveillance applies to COMPANY’s surveillance of
CONTRACTOR activities. Quality Surveillance also refers to CONTRACTOR’s surveillance of
SUBCONTRACTORS and VENDORS.
CARE: ‘Supply Chain’ is to be understood in its larger sense, from a COMPANY or
CONTRACTOR point of view, even if it is internally performed. It should cover all the WORK.
It comprises document reviews, auditing, inspection, and testing activities, as required.

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 4 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

2.2 Standard References


In addition to COMPANY standards stated in the CONTRACT, the following COMPANY
standards and international standards shall apply to the quality activities, as follows:
• ISO 9000:2015 Quality Management System – Fundamentals and Vocabulary.
• ISO 9001:2015 Quality Management - Requirements.
• EN 10204:2004 Metallic Products - Types of Inspection Documents.
• ISO/TS 29001:2010 Petroleum, Petrochemical and Natural Gas Industries – Sector-
Specific Quality Management Systems – Requirements for Product and Service
Supply Organisations.
• ISO 10005:2018 Quality Management – Guidelines for Quality Plan.
• ISO 10006:2017 Quality Management Systems – Guidelines for Quality Management
in Projects.
• ISO 19011:2011 Guidelines for Quality and/or Environmental Management Systems
Auditing.
• ISO 17025:2017 General requirements for the competence of testing and calibration
laboratories.
• ISO 10012:2003 Measurement management systems - Requirements for
measurement processes and measuring equipment.

3 QUALITY ASSURANCE (QA)


This section defines the requirements for the Quality Management System (QMS) that
CONTRACTOR shall establish and maintain during each phase of the WORK. These
requirements are also applicable to SUBCONTRACTORS and VENDORS through the
complete supply chain. In order to be efficient and include the specific activities related to the
CONTRACT, the CONTRACTOR’s Quality Management System will be built on the basis of
two (2) main components:
• The CONTRACTOR’s perennial Quality Management System (QMS). This perennial
QMS is the permanent QMS implemented by CONTRACTOR within their permanent
organisation and complies with the requirements of the ISO 9001:2015 standard.
• The CONTRACTOR’s Quality Management System specific to the CONTRACT. The
Quality Management System complements the perennial QMS for activities specific to
the contract and complies with the CONTRACT, including EXHIBIT H expectations.
Documents of the CONTRACTOR’s perennial Quality Management System and Specific QMS
related to the CONTRACT will be permanently kept available to COMPANY.

3.1 Contractor Perennial Quality Management System


CONTRACTOR will have established, and be operating within their organisation; a perennial
company (i.e. headquarters/corporate) documented Quality Management System (QMS)
conforming to the requirements of the ISO 9001:2015 standards for the planned and systematic
control of all of the WORK (i.e. all the phases of the WORK), including design and engineering,
subcontracting and procurement, inspection, surveillance of materials and equipment,
fabrication, construction, transportation, installation, pre-commissioning, commissioning and
hook-up, all SUBCONTRACTOR and VENDOR data and documentation, and all the recording
and reporting related to these controls. The system shall ensure that QMS of the WORK, as a
whole, is included from the start of the CONTRACT through to completion of the WORK to the
satisfaction of COMPANY.
CONTRACTOR's Quality Policy and the commitment from CONTRACTOR's senior
management to the QMS will be clearly defined. These commitments will be included in
CONTRACTOR's Quality Manual that may not be PROJECT specific. They will be confirmed
in CONTRACTOR's Quality Plan that will be PROJECT specific in compliance with the
CONTRACT's requirements.

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 5 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

Note: As an alternative to the ISO 9001:2015 standard, CONTRACTOR, who is specialised in


the oil and gas business, is encouraged to use the ISO/TS 29001 standard as a reference. This
standard supplements the ISO 9001:2015 standard in the specific industry context.

3.2 Contractor Quality Management System for the Contract


CONTRACTOR shall prepare, operate, and maintain a Quality Management System (QMS)
relevant to the CONTRACT, addressing quality requirements for the WORK and described in
a CONTRACTOR Quality Plan.
CONTRACTOR's Quality Management System for the CONTRACT will rely on two (2) key
documents:
• CONTRACTOR's Project Quality Plan (PQP) detailing the Quality Management
System (CONTRACTOR QMS) to be implemented for the CONTRACT.
• One (or more) CONTRACTOR Quality Control Plan(s) describing the operational
processes of control of the WORK.
These key documents will be supported by other documents (plans, procedures, specifications,
work instructions, templates, registers, reports) covering all the topics of ISO 9001:2015, duly
referred in order to be considered as part of the applicable CONTRACTOR's QMS.
Should COMPANY consider that insufficient QMS documents are available to control the
WORK, or consider the QMS documents to be inadequate in their operation, CONTRACTOR
will revise, and/or produce additional documents for APPROVAL by COMPANY.
APPROVED QMS documents, and subsequent revisions, will be distributed to COMPANY and,
as appropriate, to CONTRACTOR personnel and Independent Verification Body (certifying
authorities, third-party inspection, and/or marine warranty surveyors). Controlled-copy holders
within CONTRACTOR's organisation will have clear instructions relating to sub-distribution, and
more generally with regard to management of these controlled copies.
Note: When the object of the CONTRACT requires a “project” type organisation for the
CONTRACTOR, it is recommended to implement the ISO 10006 standard for the specific
Quality Management System. When drafting the content and requirements of the CONTRACT
Quality Plan, CONTRACTOR shall also refer to ISO 10005 Standard “Guidelines for Quality
Plan”, as referenced in Attachment H1 to this EXHIBIT.

4 PROJECT QUALITY PLAN


The Project Quality Plan developed by CONTRACTOR shall be elaborated in accordance with
the ISO 10005, on the basis of requirements of the ISO/TS 29001 and ISO 10006. These three
(3) normative references expectations are completed with specific expectations from
COMPANY, as listed in Section 4.2 hereafter. Each section of ISO 10005 shall be reflected in
the Project Quality Plan, in the same order as what is listed in ISO 10005.
The Project Quality Plan sections may refer to the Quality Manual of the perennial Quality
Management System when the subject of the section does not have specific requirements due
to the CONTRACT. The Project Quality Plan may also refer to specific procedures developed
for the CONTRACT within the perimeter of the project and integrating its specificities, or may
refer to procedures of the perennial Quality Management System when the perennial procedure
is applicable to the PROJECT.
The CONTRACTOR Project Quality Plan shall be a practical document used as a common
reference by all those involved into the CONTRACT. Therefore, its style shall be simple, direct
and adaptable. It shall contain or make reference to a general description of the PROJECT,
including key data that shall be known by all the personnel involved, such as key milestones.
The Project Quality Plan shall be part of CONTRACTOR DOCUMENTS.
The documented procedures or description mentioned below shall be annexed to the Project
Quality Plan; a comprehensive list shall summarise the objective, and the field of application of
each applicable document properly entitled and referenced.

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 6 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

4.1 Quality Management Documentation Submission Timing


4.1.1 Competitive Evaluation Offer Components
With its offer for competitive evaluation, CONTRACTOR shall submit:
• CONTRACTOR perennial Quality Manual.
• Quality Management System certificate of compliance with ISO 9001:2015 (or
equivalent ISO/TS 29001), obtained from an accredited independent body (third-party),
mentioning validity dates and activities covered.
• “Control of (project activities) documentation and records” documented procedure.
• “Internal audit” documented procedure and list of qualified auditors, as well as, last
audit reports of the processes which will be used for the project.
• Project Quality Plan in preliminary version for tender evaluation.

4.1.2 Documentation Submitted for Review


Within thirty (30) days after EFFECTIVE DATE, CONTRACTOR shall submit to COMPANY for
review:
• Project Quality Plan in intermediate version for review by COMPANY, developed for
implementation in all phases of the WORK. To be noted that when Project Quality Plan
in intermediate version makes reference to procedures to be specifically developed,
CONTRACTOR shall provide a schedule of issuance of such procedures and shall
ensure that those procedures are properly listed in the Master Document Register
(MDR) for the project.
• Preliminary Quality Control Plan(s).

4.1.3 Documentation Submitted for Approval


Within sixty (60) days after EFFECTIVE DATE, CONTRACTOR shall submit to COMPANY for
APPROVAL:
• Final version of the Project Quality Plan for APPROVAL.
• First version of the Quality Control Plan(s), incorporating COMPANY Quality
Surveillance points.

4.1.4 Quality Documentation Updating during Project Execution


The APPROVED Project Quality Plan shall be implemented, maintained and revised, as
necessary by CONTRACTOR, during the WORK and as a minimum, once a year. All
modifications to the Project Quality Plan shall be submitted to COMPANY for APPROVAL prior
to CONTRACTOR implementation.
The Quality Control Plan(s) shall be revised or supplemented to incorporate the Quality
Surveillance activities of CONTRACTOR upon its SUBCONTRACTORS and VENDORS, the
COMPANY (second-party quality surveillance) and the quality certification authority (third-party
Quality Surveillance), where applicable. Each revision of the Quality Control Plan shall be
submitted to COMPANY for review and APPROVAL.

4.2 Contractor Project Quality Management System Specific Requirements


The following requirements shall be covered in the perennial Quality Manual of CONTRACTOR
or in the specific CONTRACT Project Quality Plan. These requirements complement the
expectations of the ISO 9001:2015, ISO/TS 29001 and ISO 10006.
It is to be noted that when CONTRACTOR’s Quality Management System is built on the basis
of expectations of the ISO 10006:Quality Management System – Guidelines for Quality
Management in Projects”, some of the below expectations shall be included in the
CONTRACTOR’s Project Management Plan or Project Execution Plan (PEP). In that specific

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 7 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

case, the Project Quality Plan should identify activities and resources necessary for achieving
quality objectives of the project. The Project Quality Plan should be incorporated into, or
referenced in, the Project Management Plan or Project Execution Plan (PEP). In all the cases,
below expectations should be included in Project Management Plan or in the Project Quality
Plan.

4.2.1 Management Responsibilities


Strategic Process specific requirements: The respective roles of the Project Quality
Manager and Corporate Quality Manager, and their interfaces, will be described inside the
Quality Plan in term of responsibility and authority within the CONTRACT. The role of the
Corporate Quality Manager in PROJECT activities shall be described and their relationship with
CONTRACTOR Project Manager and the Project Quality Representative (if independent) shall
be clarified in terms of responsibilities and authorities.
In the event the CONTRACTOR organisation is especially created for fulfilment of the
CONTRACT, with wide independence from main organisation, the Quality Management
System of this dedicated structure may be entirely designed and implemented to meet
COMPANY requirements for deliverables, the Quality Manual shall be issued at the same time
as the Project Quality Plan and may incorporate the latter. In case of joint venture, the Quality
Management System of the leading member shall be the only one documented as the basis of
the contractual Project Quality Plan.
Management Review and Progress Evaluation specific requirements: When
CONTRACTOR organises its activities as a project, the respective functions of perennial
company (i.e. headquarters/corporate) CONTRACTOR management review and dedicated
project management review shall be clarified, together with the interrelationship between these
two (2) management processes.
In all cases, COMPANY requires as a minimum, the implementation of CONTRACTOR project
management review, every 6 (six) months, in order to demonstrate that CONTRACTOR project
Quality Management System is suitable, adequate and efficient. Such review shall be done with
the presence of COMPANY.

4.2.2 Control of Records


The documented procedure required either belonging to the perennial Quality Management
documentation or attached to the Project Quality Plan, shall describe:
• The different types of records to be generated by CONTRACTOR during each phase
of the WORK (including manufacturing records, as relevant).
• The different supporting media used for these records.
• The handling by CONTRACTOR of records to be generated by SUBCONTRACTORS
and VENDORS.
• The control of SUBCONTRACTOR processes, if any in the field of records
management.
• The retention time and retrieval procedure for each type of record.

4.2.3 Resource Management


Resource Planning specific requirements: In the preliminary version of the Project Quality
Plan and subsequent revisions, CONTRACTOR shall describe how the personnel is assigned
to the WORK with due consideration given to:
• Internal allocation process.
• Recruitment process in an urgent situation.
• Hiring of personnel.
• Contracting of independent specialised services.

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 8 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

The contractually required organisation charts shall indicate the Quality Management and
Quality Surveillance and Inspection positions for each phase of the WORK with the names of
the corresponding assignees documented, with their relevant professional resumes. The
Project Quality Manager, who shall be CONTRACTOR representative towards COMPANY for
all matters relating to quality in the frame of the CONTRACT, shall be nominated.
Infrastructure specific requirements: In the preliminary version of the Project Quality Plan,
and subsequent revisions, the different workspaces that are planned to be used for each phase
of the WORK shall be clearly identified, especially if outside the usual CONTRACTOR facilities.
The allocation of material resources and supporting services at workspaces shall be depicted.
Infrastructure for Corrosion Resistant Alloy (CRA): Following specific quality requirements
for Al-Shaheen Oil Field in Section 5.12, corrosion resistant alloy material for process piping
system and instrumentation shall be stored, cut, bent, welded, inspected and tested in a
dedicated workshop physically separate from any source of ferrite contamination. In addition,
any fabrication related tooling and equipment shall be dedicated to corrosion resistant alloy
material only and free of ferrite.

4.2.4 Operation
In this section, the term “product” designates the set of deliverables resulting from the project
construction activities or processes forming the WORK.
Operational Planning and Control specific requirements: This section contains the core
elements for establishing the CONTRACTOR Project Quality Plan that shall contain, as a
minimum, the following elements to fulfill the contractual requirements:
• CONTRACTOR measurable time, cost, and quality objectives for the WORK, signed
by the CONTRACTOR Project Manager and CONTRACTOR executive management.
• The specific organisation implemented for each relevant phase of the WORK with
relevant responsibilities and authorities, and management interfaces with permanent
CONTRACTOR organisation, including perennial company (i.e. headquarters/
corporate) quality team.
• The CONTRACTOR’S organisation structure shall reflect the PROJECT specific
identified risks and the management and control thereof.
Specific documented procedures and work instructions, as listed below in Sub-sections 4.2.5
to 4.2.8 shall be controlled documents, with a controlled distribution within CONTRACTOR
organisation, and to relevant SUBCONTRACTORS and VENDORS, COMPANY, certifying
authority and/or marine warranty surveyor, as appropriate. Electronic version shall be
distributed in a format preventing uncontrolled modification.
Provisions for reviewing, verifying (qualification in case of innovative product), validating,
monitoring, inspecting, and testing activities specific to CONTRACTOR processes and
deliverables (Quality Surveillance and Inspection activities), as detailed below in Section 4.2.10.
Specific additional provisions for quality records, as a supplement to the provisions of the
perennial control of records.

4.2.5 Change Management


Contractor shall developed a Management of Change (MOC) procedure covering the entire
scope of WORK for insuring traceability, approval, communication, record of the change.
Technical Query (TQR) specific requirements: Requests for technical clarification from
COMPANY specified requirements, resulting from the detailed CONTRACT review or during
execution of the WORK, shall be made to COMPANY utilising the agreed Technical Query
Procedure complemented with a dedicated Technical Query Form and Technical Query
Register.
SUBCONTRACTORS and VENDORS shall be required to submit Technical Queries through
CONTRACTOR for evaluation. Only after CONTRACTOR has fully evaluated the
circumstances and provided technical clarification, and considers the Technical Query to be
acceptable, shall it be submitted to COMPANY. The Technical Query shall be signed by the

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 9 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

CONTRACTOR REPRESENTATIVE before submission to COMPANY. Irrespective of their


issue, the signed originals shall be retained as Quality Records. Submission of the Technical
Query by CONTRATOR shall be done through PRODOM using the numbering structure for
correspondence.
Anticipated Deviation (DEV) specific requirements: Requests to deviate from COMPANY
specified requirements, resulting from the detailed CONTRACT review or during execution of
the WORK, shall be made to COMPANY utilising the agreed Deviation Request procedure
complemented with a dedicated Deviation Request form and Deviation Request register.
Deviations from CONTRACTOR design outputs (drawings and specifications) which have been
agreed by COMPANY shall also be processed using the Deviation Request procedure.
Deviation requests shall clearly state any impact on quality, cost, and time associated with
accepting or rejecting the deviation, without being an opening to any Change Order Request in
case of rejection.
SUBCONTRACTORS and VENDORS shall be required to submit Deviation request through
CONTRACTOR for evaluation. Only after CONTRACTOR has fully evaluated the
circumstances, and considers the Deviation request to be acceptable, shall it be submitted to
COMPANY. The Deviation request shall be signed by the CONTRACTOR REPRESENTATIVE
before submission to COMPANY. Irrespective of their issue, the signed originals shall be
retained as Quality Records. Submission of the Deviation request by CONTRATOR shall be
done through PRODOM using the numbering structure for correspondence.
Deviation requests shall be signed by the CONTRACTOR Quality Representative before
submission to COMPANY; whatever their issue, the signed originals shall be stored as quality
records. Submission of the Deviation Request by CONTRATOR shall be done through
PRODOM using the numbering structure for correspondence.
Deviation requests returned by COMPANY with code 2, Approved With Conditions, shall be
resubmitted by CONTRACTOR as the next revision status with all the relevant justification and
supporting documentation and reference, proving that COMPANY comments have been
satisfactorily implemented by CONTRACTOR.

4.2.6 Products and Services Requirement Review


CONTRACTOR shall provide a documented procedure describing the review process of
CONTRACT requirements related to product. This procedure shall cover the control of changes
either at COMPANY’s request, or subsequent to CONTRACTOR proposal. The communication
lines with COMPANY on quality-related subjects throughout the entire CONTRACT execution
shall be described.

4.2.7 Products and Services Design and Development


For this sub-section, the terms “design and development” designate conceptual and pre-project
design, basic and detailed engineering activities that are parts of the WORK. CONTRACTOR
shall provide a documented procedure describing internal reviews, verification process and
validation steps, indicating those calling for the presence of a COMPANY representative and
the control of conceptual design and engineering changes. Design and development
documents shall be verified by competent personnel who have not been involved in the
production of those documents.

4.2.8 Control of Externally Provided Processes, Products and Services


For this sub-section, the term “externally provided processes, products and services purchasing”
designates all sub-contracting, supplying and procurement activities that are part of the WORK.
Quality requirements related to sub-contracting and procurement are specifically mentioned
CONTRACTOR shall provide a documented procedure describing the process of assessing its
SUBCONTRACTORS/VENDORS and shall provide the corresponding list of usual
SUBCONTRACTORS/VENDORS intended to be involved in the performance of the WORK in
addition to the COMPANY approved VENDORS as defined in EXHIBIT J. A
SUBCONTRACTORS/VENDORS ranking system, if any, will be clearly defined, and results
visible in the SUBCONTRACTORS/VENDORS list.

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 10 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

CONTRACTOR shall provide a documented procedure describing the purchasing process and
the selection criteria used, including those related to SUBCONTRACTORS/VENDORS Quality
Management System. The criticality rating of the sub-contracted or procured part of the WORK
shall meet the requirements of CONTRACT EXHIBIT H, Appendix H4. The purchasing
documentation provided to SUBCONTRACTORS/VENDORS shall include the present
requirements for Quality Management for cascading transmission throughout the entire supply
chain.
CONTRACTOR shall provide a documented procedure describing the Quality Surveillance of
SUBCONTRACTORS and VENDORS by CONTRACTOR (witnessing or direct inspection
and/or quality audit) and the verification of purchased material, equipment, or services. This
procedure shall also explicit the selection of the level of surveillance exercised by the
CONTRACTOR, in the form of the criticality of the object or service purchased. Contracting of
Inspection and Quality Surveillance services shall be clearly identified and potential
SUBCONTRACTORS nominated; the Quality Management system of such
SUBCONTRACTORS shall be recognised by a certificate of compliance with ISO 9001:2015,
obtained from an accredited independent body (third-party).

4.2.9 Production and Service Provision


For this sub-section, the term “production and service provision” designates the manufacturing,
construction, installation, hook-up, and commissioning processes which are part of the WORK,
with the exception of ‘Products and Services Requirement Review’, and ‘Products and Services
Design and Development’, subjects of Sub-sections 4.2.6 and 4.2.7, respectively. The way of
controlling those processes and the relevant interfaces between contributing activities shall be
documented.
CONTRACTOR shall ensure identification, traceability and Records of materials incorporated
into the PLANT, and identification of functional systems shall be described in a documented
procedure.
CONTRACTOR shall provide a coherent electronic tracking system for material control and
traceability through all stages of this critical activity including, but not limited to, requisition,
enquiry, purchase, release, distribution, receipt, storage, issue and usage of items. The system
shall include methods and reporting of late materials, Over, Short and Damage items, phased
deliveries, site allocations, erection program targets and shortages, etc. Details of the type of
system to be used (package, software, etc.) shall be submitted to COMPANY.
CONTRACTOR shall identify those processes where the resulting output cannot be controlled
by subsequent measurements (such as welding or marine operation) and shall describe the
specific arrangements to be implemented in a documented procedure, focusing on the
qualification of personnel, process and equipment.
CONTRACTOR shall ensure correct storage, preservation and handling of the materials,
equipment and packages to be incorporated into the PLANT in order to avoid contamination
and damage. Such process shall be described in a documented procedure.
The raw material and equipment provided to CONTRACTOR by COMPANY shall be controlled,
stored and preserved as any critical purchased item.

4.2.10 Control of Non-conforming Product and Service


Non-conformance Report (NCR) specific requirements: CONTRACTOR shall operate a
documented procedure for formally documenting non-conforming product or services, utilising
an agreed Non-conformance procedure with a dedicated Non-conformance Report (NCR) form
and Non-conformance register.
Major non-conformities, which affect COMPANY's SPECIFICATIONS, PROJECT requirements,
and the APPROVED PROJECT documents shall be submitted to COMPANY for APPROVAL.
For those, CONTRACTOR shall undertake relevant root cause analysis and effective corrective
actions. The CONTRACTOR shall prevent all non-conformities being released back into the
process, or a service to be continued before the non-conformity has been closed and

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 11 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

APPROVED. All non-conformities shall be quarantined and identified to prevent their intended
use.
Submission of the Non-conformity Report by CONTRACTOR shall be done through PRODOM
using the numbering structure for correspondence.
Should non-conformities be identified by COMPANY on WORK during such activities as a result
of COMPANY monitoring of CONTRACTOR, SUBCONTRACTORS and VENDORS,
COMPANY will record such non-conformities using a Non-conformance Report, and will be
issued to CONTRACTOR for further treatment. In any case, CONTRACTOR shall recognise
any non-conformity issued by COMPANY. CONTRACTOR shall respond within five (5) days
stating the prevention and remedial work to be undertaken and the timeframe for
implementation for APPROVAL.
Concession Request Specific Requirements: Normally non-conforming products will not be
accepted by COMPANY. However, if the product, after disposition, remained out of contractual
SPECIFICATIONS and if CONTRACTOR considers there are sound reasons for COMPANY
to accept a non-conforming product, then a written request to grant a concession to the
CONTRACT requirement may be issued on the basis of an individual occurrence only. This
shall be performed utilising an agreed Concession Request procedure with a dedicated
Concession Request form and Concession Request register.
Concession Requests shall be submitted to COMPANY for acceptance, together with the initial
NCR and the Engineering justification, when applicable. SUBCONTRACTOR and VENDOR
shall be required to submit concession requests through CONTRACTOR for their evaluation.
Only after CONTRACTOR has fully evaluated the circumstances and alternative solutions and
considers the concession to be acceptable, shall it be submitted to COMPANY.
SUBCONTRACTORS and VENDORS shall be required to submit Concession request through
CONTRACTOR for evaluation. Only after CONTRACTOR has fully evaluated the
circumstances, and considers the Concession request to be acceptable, shall it be submitted
to COMPANY. The Concession request shall be signed by the CONTRACTOR
REPRESENTATIVE before submission to COMPANY. Irrespective of their issue, the signed
originals shall be retained as Quality Records. Submission of the Concession request by
CONTRATOR shall be done through PRODOM using the numbering structure for
correspondence.
Concession requests shall clearly state any impact on quality, cost, and time associated with
accepting or rejecting the deviation. Concession requests shall be signed by the
CONTRACTOR Quality Representative before submission to COMPANY; the signed originals
shall be stored as Quality Records. Submission of the Concession Request by CONTRATOR
shall be done through PRODOM using the numbering structure for Correspondence.
In the event COMPANY accepts such a non-conforming product, one copy of the COMPANY
signed Concession request shall be included in the Non-conforming items file a second copy
shall be filed in the Completion Dossier to clearly identify that the product is in a non-conforming
status, but accepted.
No non-conforming product may be incorporated into the WORK without issuance of such
written consent from COMPANY. An APPROVED document containing a concession which
was not itself previously APPROVED through a Concession Request does not imply
APPROVAL of such Deviation Request.

4.2.11 Performance Evaluation


This section relates to product control and measurement, as well as, client satisfaction and
performance measurement.
Customer Satisfaction Specific Requirements: CONTRACTOR shall, in this respect, comply
with the provisions of International Standard ISO 10002. The customer complaints handling
process forms part of the overall Quality Management System process. CONTRACTOR shall
put in-place a customer complaint handling process for the CONTRACT, comprised of several
sections: planning, design, operation, updating and improvement.

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 12 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

This process shall be designed to fulfil a number of objectives:


• Improving customer satisfaction by creating a customer-focused environment that is
open to customer feedback (including complaints).
• Commitment to resolve complaints while strengthening the ability of CONTRACTOR to
improve its products and customer service.
• Commitment from the management of CONTRACTOR through the adequate
acquisition and deployment of resources, including employee training.
• Recognition and consideration of the needs and expectations of the complaining party.
• Provision of an open, effective and easy-to-use complaints handling system for use by
complaining parties.
• Analysis and assessment of complaints in order to improve product quality and
customer service.
• Complaints handling process audits.
• Reviews of the effectiveness of the complaints handling process.
The process shall be implemented, maintained, and revised, where necessary, by
CONTRACTOR throughout the period of the WORK, and at least once per year.
CONTRACTOR shall organise regular customer complaints handling meetings with COMPANY.
Furthermore, CONTRACTOR shall measure the satisfaction of COMPANY at the closure of
contractual activities, preferably in a debriefing meeting at the convenience of COMPANY
where COMPANY REPRESENTATIVE may suggest improvements to CONTRACTOR
perennial organisation.

4.2.12 Monitoring and Measuring Resources


Measurement Traceability Specific Requirements: The monitoring and measuring devices
used in the production processes and Quality Control activities shall be compliant with ISO
10012:2003, traceable, identified, calibrated against international standard, and listed, and the
controls of those devices shall be documented.
Laboratories used for mechanical testing and calibration of measuring devices shall be certified
against ISO 17025:2017.

4.2.13 Quality Surveillance and Quality Control


Quality Surveillance and Quality Control are further detailed in CONTRACT EXHIBIT H,
Appendices H3 and H4. Nevertheless, the Project Quality Plan shall include the following
aspects. The Quality Surveillance activities shall be detailed in sequence, forming one (or
several) Quality Control Plan(s), as necessary, for meeting contractual requirements for
deliverables for the various design and development, purchasing, and production and service
provision processes. In case of multiple Quality Control Plans, the relationships between those
plans shall be depicted in a comprehensive structure.
The Quality Control Plan(s) shall be presented so that COMPANY Quality Surveillance points
(second party Quality Surveillance) and, if relevant, certifying authority Quality Surveillance
points (third-party Quality Surveillance) are visible.
The Quality Control Plan(s) shall incorporate key verification activities carried-out by
CONTRACTOR as elements of its own Quality Surveillance upon SUBCONTRACTORS and
VENDORS. The intensity of Quality Surveillance upon SUBCONTRACTORS and VENDORS
activities, and on resulting purchased equipment, materiel or service shall meet the
requirements of this CONTRACT EXHIBIT H and associated Appendices. In the case of an
innovative product, a dedicated global qualification plan shall be produced to COMPANY
APPROVAL.

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 13 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

4.2.14 Internal Audits


In this section, the term “Internal Audits” also designates external audits conducted on
SUBCONTRACTORS and VENDORS by CONTRACTOR.
Internal Audit Specific Requirements: Internal Audits shall follow the provisions of
International Standard ISO 19011 as a guideline. The Internal Audit documented procedure
shall include the qualification criteria for auditors. As a supplement to the requirements on the
audit process, a schedule of Internal Audits pertaining to the WORK, and a list of qualified
auditors shall be produced and maintained.
CONTRACTOR shall provide COMPANY with copy of Internal Audit reports, detailing the
purpose of the audit, names of auditors and auditees, an executive summary, details of any
findings and category, a conclusion, and attach as an appendix, a copy of the Corrective Action
forms and a copy of the checklist used.
CONTRACTOR shall have established within their organisation a clear method of reviewing
and auditing their QMS and ensuring that it is effectively managed and implemented. Suitably
qualified and experienced Quality Management personnel shall perform reviews and audits.
Internal Audits shall follow the provisions of International Standard ISO 19011 as guidelines.
Only auditors qualified by international organisations (IRCA, EOQ) will be used. Other
organisations shall be approved by COMPANY.
CONTRACTOR shall prepare a Quality Management System (QMS) audit schedule for the
WORK that shall take into account the WORK TIME SCHEDULE and shall include
SUBCONTRACTORS’ and VENDORS’ auditing activities. Typically, Quality Audits shall take
place at the start of an activity, not at the end. The CONTRACTOR’S Quality audit program
shall be submitted to COMPANY at the commencement of the CONTRACT for APPROVAL.
Where an ongoing company (i.e. headquarter/corporate) QMS audit schedule is in-effect,
CONTRACTOR shall ensure that planned Quality audits are performed on activities directly
associated with the CONTRACT. COMPANY requires a minimum number of audits to cover
the following key activities:
• Project management.
• Engineering disciplines.
• Design disciplines.
• Interfaces implementation and follow-up.
• Document control.
• Procurement.
• Quality Control.
• Fabrication yard.
• Pre-commissioning and commissioning.
• Installation, pipe-laying and hook-up.
• SUBCONTRACTORS and VENDORS.
Where deficiencies and/or quality problems (known as a Finding) are observed or reported by
CONTRACTOR and/or COMPANY during the performance of the WORK, specific Quality
Audit(s) may be required to be performed to identify and rectify the causes of the Finding.
COMPANY reserves the right to request a Quality Audit should these circumstances prevail.
Corrective Actions, and their time scale, shall be agreed with COMPANY to ensure adequate
closeout of the Finding.
CONTRACTOR shall invite COMPANY to attend all audits conducted related to the WORK,
including those on SUBCONTRACTORS and VENDORS, giving adequate prior notice to
COMPANY.

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 14 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

CONTRACTOR internal and external Audit reports and associated corrective action requests
shall be submitted to COMPANY through PRODOM using the numbering structure for
correspondence.
In all cases, COMPANY requires as a minimum the execution of one QMS audit covering the
entire scope of WORK every 6 (six) months.
CONTRACTOR shall conduct specific process audits for the following processes: Non-
destructive testing, Welding, Coating, GRP/GRE activities and Flanges Management. A
relevant technical expert shall be present in the audit team. A minimum of one (1) auditor and
one (1) technical expert shall be full-time dedicated to these activities in all CONTRACTOR and
SUBCONTRACTOR sites.
The documented internal and external audit procedure (for SUBCONTRACTORS and
VENDORS) shall include the qualification criteria for auditors.
Qualification requirement of the technical expert:
• For non-destructive testing: Minimum level III in RT, UT, PT, MT to according to
European or North American qualification personnel standards, plus 10 years of
experience.
• For welding: AWS or IIW certified Welding Engineer, plus 10 years of experience.
• For coating: NACE or FROSIO Level III, plus 10 years of experience.

5 CONTRACTOR QUALITY CONTROL/SURVEILLANCE (QC)


The aim of Quality Control/Surveillance is to verify and validate the WORK delivered under the
CONTRACT fulfills the contractual requirements and meets the SPECIFICATIONS
expectations. Quality Surveillance comprises monitoring and measurement activities that form
the operational side of the Quality Management System, implemented for the CONTRACT:
• Review, technical verification, and audit (and qualification in case of innovative product)
during design and engineering phases.
• Inspection and testing during procurement and supply, construction, installation, hook-
up and commissioning phases.
Quality Surveillance by CONTRACTOR is also called Quality Control when it refers to
CONTRACTOR surveillance of their own activities.
The present section defines the requirements for the Quality Surveillance activities that
CONTRACTOR shall plan, perform, and record during the performance of the WORK (design,
engineering, procurement and supply, construction, installation, hook-up and commissioning).
These requirements are also applicable to SUBCONTRACTORS and VENDORS contracted
by CONTRACTOR through the complete supply chain.

5.1 Contractor’s Quality Control of the Work


CONTRACTOR will ensure that the WORK and all the parts thereof and all relevant activities
are in accordance with statutory requirements, COMPANY SPECIFICATIONS, as contained in
CONTRACT EXHIBIT E and CONTRACTOR’s own specifications. As a complement to the
Quality Plan, CONTRACTOR will produce Quality Control Plans (sometimes referred to as
Inspection and Test Plans (ITP)) which summarise CONTRACTOR verification activities for
each process and allow incorporation of COMPANY, marine warranty surveyor, or certifying
authority surveillance activities. The main Quality Control Plan shall summarise the high level
principles that the CONTRACTOR will implement throughout the WORK and also includes
CONSTRUCTION EQUIPMENT and CONTRACTOR ITEMS, as well as, works performed by
SUBCONTRACTORS under CONTRACTOR’s responsibility for the preparation of load-out,
transportation, and installation of the PLANT. The main plans will take into account the criticality
of the WORK, as described in this CONTRACT EXHIBIT H Appendix H4. The minimum
requirements for Quality Control Plans, including the presentation format, are defined in the
present section hereafter.

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 15 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

CONTRACTOR will plan and maintain adequate resources during the entire CONTRACT to
ensure the complete execution of the Quality Control Plans, including surveillance upon
SUBCONTRACTORS. All personnel acting on behalf of CONTRACTOR as quality inspectors
or surveyors will be suitably qualified for the tasks assigned. COMPANY reserves the right to
demand appropriate evidence of that suitability. The contracting of an inspection agency to
carry-out inspection on behalf of CONTRACTOR will be subject to COMPANY APPROVAL.
COMPANY shall be allowed to attend inspections and tests as per its inputs in the Quality
Control Plans and following the inspection notification by CONTRACTOR. The Quality Control
Plan (or Inspection and Test Plans) can be revised throughout the entire PROJECT execution
upon request by COMPANY, depending on the evolution of the Project Context (progress,
previous quality issues, change in criticality).

5.2 Quality Control Plan


CONTRACTOR shall plan the different Quality Surveillance activities along the different
realisation processes (including design, engineering, procurement, fabrication, construction,
installation pre-commissioning and commissioning) within a CONTRACTOR Quality Control
Plan (QCP). The aggregated activities will form the CONTRACTOR Quality Control Plan(s)
(QCP) (sometimes named Inspection and Test Plan) that complete(s) the CONTRACTOR
Quality Plan established for the CONTRACT.
The QCP shall comprise the same information as Section 5.4; the presentation can be
sensitively different depending on the extent of the said activities (grouping by phase, subject,
etc.). Several plan(s) may be necessary in case of multiple deliveries.
The contents of the Quality Control Plan(s) should be based on the provisions of
CONTRACTOR internal Quality Management system and on a criticality rating of the different
deliverables of the CONTRACT, named “Units” as per CONTRACT EXHIBIT H, Appendix H4.
Note that COMPANY’s first assessment of criticality of units part of the WORK is provided in
CONTRACT EXHIBIT H, Appendix H4.

5.3 Control and Verification Points


There are four (4) categories of Quality Surveillance:
• “Review” - R: Documents pertaining to the relevant specific task or stage shall be
transmitted to the verifying party for review, before pursuing the execution process.
• “Monitoring” - M: The verifying party attends the execution of the task, either
continually or occasionally, as suitable.
• “Witness Point” - W: The verifying party shall be notified in advance (refer to Section
5.8) of the execution of the relevant task or move on to the relevant stage. The absence
of a verifying authority does not suspend the continuation of the execution process.
• “Hold Point” - H: The verifying party shall be notified in advance (refer to Section 5.8)
of the execution of the task or move onto the relevant stage. The execution process is
suspended (at a hold point) in the event of absence of the verifying authority.
The Review points are associated with the design, engineering phases and documentation
Records, and the Monitoring, Witness and Hold points with procurement and supply,
construction, installation, hook-up and commissioning phases.

5.4 “Unit” Quality Control Plan


When CONTRACTOR has selected the SUPPLIERS (SUBCONTRACTORS, VENDORS,
SUBVENDORS) from which they will order or to which they have granted contracts,
CONTRACTOR shall ensure that the Quality Control Plan is established for the related Unit, or
part of the WORK, in-line with the requirements of the CONTRACT. This type of Quality Control
Plan (QCP), sequentially reiterates all of the Unit execution process; the CONTRACTOR will
ensure that it is complete and covers all phases of the process.
Moreover, the plan will comprise the following information, as a minimum:

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 16 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

• Operations: All operations required from reception of raw materials up to final delivery.
• Executed by: SUPPLIER(S), SUBCONTRACTOR(S), VENDOR(S), etc.
• Operational references: Manufacturing procedures and SUPPLIER instructions.
• CONTRACT SPECIFICATIONS reference: COMPANY general and detailed
specifications, norms and applicable COMPANY and International codes and
standards.
• CONTRACTOR Surveillance Program: Control and verification point (refer to Section
5.3).
• COMPANY Surveillance Program: Control and verification point (refer to Section 5.3).
• Certification Authority Program: Control and verification point (refer to Section 5.3).
• Marine warranty surveyor (MWS): Control and verification point (refer to Section 5.3).
CONTRACTOR shall fill in their own “control and verification” points (review, inspection, test,
etc.), before submitting them to COMPANY for review in a preliminary version on the date
stipulated in Section 4.1.1.
Depending on the degree and type of SUBCONTRACTING involved in realising the Unit,
COMPANY reserves the right to request for the QCPs of certain SUBCONTRACTORS and/or
VENDORS involved in the realisation process.

5.5 Company Quality Surveillance Program


COMPANY shall review the preliminary versions of the CONTRACTOR’s Quality Control Plans
and will enter its own Quality Surveillance intervention points (refer to Sections 5.3 and 5.4).
The Hold and Witness points shall be notified to COMPANY as per Section 5.8.
COMPANY reserves the right to perform second level inspections and tests at any point, either
with its own personnel or through inspection services contracted by COMPANY. COMPANY
may also require re-inspection of a critical element by CONTRACTOR, in accordance with the
terms of the CONTRACT.

5.6 Quality Control Resources


CONTRACTOR shall plan and provide relevant resources to carry-out the activities listed in the
QCP:
• Qualified personnel.
• Adequate methods and work instructions.
• Adequate monitoring and measuring equipment, properly calibrated and selected as
an element of the CONTRACTOR Quality Plan.

5.7 Inspection Procedures


The inspection procedures shall provide for continuing quality control of CONTRACTOR ITEMS
fabrication and erection WORK from the time CONTRACTOR ITEMS arrive at WORKSITE
and/or SITE until final hand-over to COMPANY. These procedures shall also describe plans
for:
• Inspection, testing and use of control means such as specific work checklists, anomaly
resolution procedures, reports (including non-conformance reports), waiver/deviation
procedures and status through APPROVAL logs, and installation and test records, to
confirm performance of the WORK in accordance with the CONTRACT.
• Implementation of a control system that shall provide for early identification of
deficiencies in order to promptly initiate appropriate corrective actions.
Procedures will provide for control of WORK quality and associated risks in all areas of
construction activity including, but not limited to: Material and equipment preservation, welding,

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 17 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

civil work, structural steel work, handling and lifting, piping both above and below ground,
compressors and drivers, furnaces, pressure vessels, heat exchangers, tanks, rotating
machinery, electrical, instrumentation/control systems, painting, insulation, marine, buildings
and architecture, infrastructure, as applicable.

5.8 Inspection/Surveillance Program and Notification


Future inspections (for Quality Control or Quality Surveillance) will be notified to COMPANY in
a timeframe summarised as follows:
• 15 calendar days before effective date of the Kick Off Meeting (KOM) or Pre-Inspection
Meeting (PIM).
• 15 calendar days before effective date of the inspection for inspection at
CONTRACTOR’s premises in foreign countries.
• 7 calendar days for inspection at CONTRACTOR premises in project country (where
project teams are in-country).
• 2 working days for inspection at WORKSITES where COMPANY representatives are
available.
All the inspections for Quality Control or Quality Surveillance shall be included in a dedicated
six weeks look-ahead inspection/surveillance program. This six weeks look-ahead
inspection/surveillance program will also include all meetings related to surveillance activities
(pre-production meetings, pre-inspection meetings, etc.).
The fact that inspections are included in the six weeks look-ahead inspection/surveillance
program shall not prevent CONTRACTOR from issuing the notifications for inspections
mentioned before.

5.9 Inspection Reports


Inspection reports shall be issued within two (2) working days following the end of inspection to
COMPANY, or in advance copy by electronic means in urgent cases.
Submission of inspection report shall be done by using NOC electronic exchange data base
(NOC ShareFile Platform).
These reports shall in particular bear the following indications:
• Subcontract/CONTRACT or Identifying number, as required.
• Part of the WORK undergoing inspection.
• Type of instrument or equipment used and its calibration date.
• Nature of the inspection and tests performed.
• Acceptance/rejection status with justification thereof.
• Any and all information of relevance about progress, quality, quantity, aspect, etc.
Reports shall include as attachments all appropriate documents, records, material certificates,
etc. which shall all be duly identified.

5.10 Quality Control Register


CONTRACTOR shall maintain in real-time a comprehensive QC register referring to the Quality
Control Plan(s) and recording the necessary data resulting from verification activities. Each
record will detail:
• Type of verification activity, as referred in QC Plan(s).
• Relevant result with recall of target values and acceptance criteria.
• Name of inspector – controller.

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 18 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

• Date of activity execution.


• Outlined defect or non-conformity, if any.
For practical purposes, essentially in the case of Units, the completion of a stage may be
materialised directly on the QCP itself by the signature of the verifying entities who have
effectively taken part in the verification. Upon completion of execution, the QCP then becomes
one of the deliverables in the Unit’s execution file.

5.11 Control of Quality Records


The Quality Control records required under the terms of the CONTRACT shall be transmitted
to COMPANY and/or made available for consultation, and kept by CONTRACTOR according
to the applicable rules and regulations and to provisions of CONTRACT EXHIBIT H. Quality
Control records will be specifically addressed in the documented procedure for the Control of
Records. Documents with manuscript annotations or signatures shall be scanned.
The originals shall be kept archived and filed in indexed data books; every part of the WORK
completed shall be supported by records suitably cross-indexed to drawings and specifications
and linked unambiguously to the concerned part of the WORK. In case of non-conformity, a
specific record shall be produced in addition to the Quality Control record, indicating the
correction proposed and allowing COMPANY to trace back such non-conformity to its source.

5.12 Specifics Quality Requirements for Al-Shaheen Oil Field


This section is applicable to Corrosion Resistant Alloy (CRA) materials used for Process Piping
Systems and Instrumentation. Below is a non-exhaustive list of typical CRA materials used for
the PLANT:
• Austenitic Stainless Steel - SS – S316/316L, or with higher PREN (Pitting Resistance
Equivalent Number).
• Duplex Stainless Steel - DSS - (S31803).
• Super Duplex Stainless Steel - SDSS - (S32750/60).
• Super Austenitic Stainless Steel - 6Mo (S31254), or with higher PREN.
• TITANIUM.
• Copper-Nickel Alloys - Cu-Ni (90/10) Alloy 706 – (C70600).
Positive Material Identification (PMI): In addition to the requirements of Section 4.2.9
regarding material control and traceability, CONTRACTOR shall ensure complete Positive
Material Identification (PMI) inspection for the Corrosion Resistance Alloys (CRA) materials
including equipment and VENDOR packages during ‘’as-delivered inspection’’, and during Pre-
Commissioning ‘’as-installed inspection’’ in the PLANT.
PMI shall be conducted on all process piping systems and instrumentation CRA components
and welds (e.g. pipe, flange, hub connector, fitting, bend, union, branch, bolting, fasteners,
valves, instruments, tubing, tubing fittings, components, and manifolds).
CONTRACTOR shall issue for APPROVAL a PMI procedure, and PMI inspection and
frequency shall be part of the Project Quality Control Plan.
Material substitution: In the event that CONTRACTOR proposes to substitute a material
grade, this request shall be done through Deviation Request process in accordance with
Section 4.2.5. Technical justification shall be based on Chloride Stress Corrosion Cracking
(CSCC) prevention and analysis.
Coating: Corrosion Resistance Alloys (CRA) materials shall be painted per COMPANY
SD-NOC- COR-350.

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 19 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

6 CONTRACTOR QUALITY REQUIREMENTS FOR SUBCONTRACTOR AND


VENDOR ACTIVITIES
The present section is complementary of CONTRACT EXHIBIT G and EXHIBIT J.

6.1 Contractor Pre-order Activities


The finalised list of SUBCONTRACTORS/VENDORS shall be submitted in accordance with the
provisions of EXHIBIT J. SUBCONTRACTORS/VENDORS well known to CONTRACTOR and
outside the APPROVED list, may be included providing that:
• They have been properly evaluated in advance per COMPANY requirement and on the
basis of operating an effective Quality Management System in accordance with the
requirements of ISO 9001:2015 Standard.
• They have been APPROVED by COMPANY.
An evaluation procedure for SUBCONTRACTORS/VENDORS shall be prepared by
CONTRACTOR.
CONTRACTOR shall record the results of each evaluation in a qualification dossier recapping
the following information for each SUBCONTRACTOR/VENDOR outside the APPROVED LIST
to be prepared and submitted for APPROVAL:
• General information and availability.
• Project experience.
• Project management and controls.
• Construction equipment and facilities.
• Quality management.
• Workload.
• Health, safety, and environmental management.
• Financial information (shall be submitted for APPROVAL).
In addition, CONTRACTOR purchasing procedure for SUBCONTRACTOR and VENDOR shall
contain provisions ensuring that:
• No enquiry, subcontract or purchase order is issued to a SUBCONTRACTOR which is
not APPROVED.
• Enquiry, subcontract and purchase requisitions will be subject to a quality review by
CONTRACTOR to ensure that the quality requirements, certification and
documentation SPECIFICATIONS have been correctly specified. CONTRACTOR will
be responsible for review and approval of technical completeness.
During pre-qualification activities relating to the acceptance of a critical
SUBCONTRACTOR/VENDORS for bidding purposes, CONTRACTOR shall, if requested by
COMPANY, conduct a Quality Management System audit of such
SUBCONTRACTOR/VENDORS before awarding any subcontract or purchase order.
COMPANY reserves its right to attend the audit.

6.2 Contractor Purchasing Requirements


The CONTRACTOR's purchasing procedure for SUBCONTRACTOR/VENDORS, shall also
contain provisions ensuring that:
• No enquiry subcontract or purchase order is issued without the inclusion of specific
quality requirements, including those for certification and manufacturing records and
installation and maintenance documentation, as defined in the CONTRACT.
• CONTRACTOR will nominate SUBCONTRACTORS or VENDORS in-line with
provision of EXHIBIT J.

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 20 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

• During any pre-qualification activities relating to the acceptance of major


SUBCONTRACTORS or VENDORS for bidding purposes, CONTRACTOR will
conduct a Quality Management System audit of such SUBCONTRACTOR or VENDOR
before awarding a subcontract or purchase order. CONTRACTOR Quality
Management System will ensure input in establishing the acceptability of the Quality
System of the SUBCONTRACTOR or VENDOR. COMPANY will be advised of the
commencement of each pre-qualification process.
• CONTRACTOR will evaluate procurement bids with respect to quality related activities.
Pre-award meetings with prospective SUBCONTRACTORS and VENDORS will be
arranged, when required, to ensure that SUBCONTRACTORS and VENDORS
understand the full requirements of COMPANY. CONTRACTOR will ensure that
suitably qualified representatives attend such meetings to provide expertise on quality
related aspects. COMPANY reserves its right to be involved in technical bid reviews
and attend pre-award meetings.
• The extent of inspection will be defined in each subcontract and purchase order in-line
with the criticality of the product or service being ordered and the local regulations, as
required.
• The provision of certification, manufacturing records and installation and maintenance
documentation will be included as a specific item for delivery.
• Where type approval of equipment is necessary to meet duty and application
requirements, CONTRACTOR will strictly verify the type approval certification for
acceptability. COMPANY reserves the right to reject and have verified by testing any
equipment that does not meet the type approval application requirements. If found to
not comply with the required application requirements for type approval, the cost for
testing will be to CONTRACTOR’s account.
• Enquiry and purchase requisitions will be subjected to a quality review by
CONTRACTOR to ensure that the quality, certification and documentation
requirements have been correctly specified. CONTRACTOR will be responsible for
review and approval of technical completeness.
• In all purchase orders and subcontract documents, provision will be made for access
by COMPANY and the verifying third-party to carry-out inspection or surveys, as
appropriate.
• Access by COMPANY, COMPANY appointed inspector(s), certifying authority, and
marine warranty surveyor (if relevant) is allowed at all CONTRACTOR and
SUBCONTRACTOR/ VENDOR premises, WORKSHOPS, WORKSITES and MARINE
SPREAD to carry-out their Quality Surveillance program, inspections and surveys, as
appropriate, and whether these activities be scheduled or not.

6.3 Quality Surveillance of Subcontractors/Vendors by Contractor


Requirements related to Quality Surveillance of SUBCONTRACTORS and VENDORS by
CONTRACTOR are included in CONTRACT EXHIBIT H, Appendices H3 and H4.
CONTRACTOR shall prepare and maintain a Quality Surveillance schedule covering all
surveillance activities of WORK carried-out by CONTRACTOR, or by certifying authority.
The extent of Quality Surveillance by CONTRACTOR shall be defined for each subcontract and
purchase order in accordance with the criticality of the product or service being ordered, as
requested in CONTRACT EXHIBIT H, Appendices H3 and H4. This Quality Surveillance
schedule shall be issued and maintained as an integral element of the relevant Quality Control
Plan. CONTRACTOR shall be responsible for carrying-out Quality Surveillance at premises of
SUBCONTRACTOR/VENDOR to ensure compliance with all quality requirements of
CONTRACT, including the systematic monitoring of SUBCONTRACTORS/VENDORS factory
tests.
All Quality Control records by SUBCONTRACTOR/VENDOR and all Quality Surveillance
reports by CONTRACTOR (including QMS audit report, if relevant) shall be included in

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 21 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

CONTRACTOR Quality Record Book. COMPANY shall have access to all the above
documents and records at all times during the execution of the CONTRACT.
Quality Surveillance of SUBCONTRACTORS/VENDORS shall be based on the criticality rating
of a Unit, as per CONTRACT EXHIBIT H, Appendix H4. The CONTRACTOR shall ensure that
the results of the ratings are reflected in:
• The requirements passed on to SUBCONTRACTORS and VENDORS for their Quality
Management which shall be the same as contractual requirements with
CONTRACTOR.
• The level of Quality Surveillance exercised by CONTACTOR upon those
SUBCONTRACTORS and VENDORS.
The Quality Surveillance program of CONTRACTOR may include an audit of Quality
Management System of SUBCONTRACTOR or VENDOR in case of a Unit rated as ‘highly
critical’. Any new, recently-approved SUB-CONTRACTOR/VENDOR shall undergo in-depth
Quality surveillance by CONTRACTOR. The surveillance activity program shall be based on
‘criticality rating 1’. The extent of Quality Surveillance will be in accordance with the
APPROVED Quality Control Plan, Quality Surveillance plan, or Inspection and Test Plan.
A pre-inspection meeting (or/and pre-production meeting, when relevant) will be held to all
SUBCONTRACTOR and VENDOR providing criticality rating 1 or 2 items, as defined in this
CONTRACT EXHIBIT H, Appendix H4, and COMPANY is entitled to be in attendance.
CONTRACTOR will incorporate such planned meetings in their six (6) week look-ahead
surveillance/inspection program. COMPANY will confirm their attendance (or not) during the
related WORK weekly meetings.
Materials, equipment and subcontracted WORK will not be accepted for incorporation into the
WORK unless accompanied by the relevant certificate and/or Quality Records of release,
suitably endorsed and approved by CONTRACTOR and certifying authority, marine warranty
surveyor (MWS), or COMPANY, as required in the relevant Quality Surveillance program.
Before release of materials and equipment, CONTRACTOR inspector will ensure that all code
compliance requirements are met, and that any respective release by a third-party has been
completed with respect to design appraisal, survey, Quality Records (Form X, ASME, etc.).
Similarly, CONTRACTOR will ensure that all Quality Records and certification documentation
are reviewed and accepted before the material and/or equipment is released from the source.
Any certification data that does not comply with the SPECIFICATIONS, code, or regulatory
requirements will be reported and rejected pending resolution. Material and equipment where
certification has been subject to rejection will not be released from source, unless agreed with
COMPANY.
Relevant final inspection release note/checklist will be completed by CONTRACTOR's
inspector prior to release of material or equipment from source VENDOR/SUPPLIER to
WORKSHOPS. Should COMPANY carry-out inspection of equipment and/or material at
SUBCONTRACTOR’s premises, including final performance tests before shipment, such
inspection will not be construed by CONTRACTOR as acceptance of the said equipment and/or
material. COMPANY inspections will not relieve CONTRACTOR of their responsibility to
execute their own inspection program.

6.4 Non-conforming Subcontracted or Procured Items


Non-conforming products shall be managed in-line with the requirements of Section 4.2.10. Any
procured or purchased material or equipment arriving at WORKSHOPS without the correct
documentation and identification (tagging) will be considered as non-conforming and therefore
be quarantined until receipt of the correct documentation.

6.5 Subcontractor/Vendor Certificates and Documentation


CONTRACTOR shall review all SUBCONTRACTOR/VENDOR deliverables, including quality
documentation, records and certificates. CONTRACTOR shall ensure that each

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 22 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

SUBCONTRACTOR/VENDOR compiles a Quality Record Book in accordance with the


certification and FINAL DOCUMENTATION requirements of the CONTRACT.
CONTRACTOR ITEMS and subcontracted WORK shall not be accepted for incorporation into
the WORK unless accompanied by the relevant certificate and/or quality records, suitably
endorsed and approved by CONTRACTOR and certifying authority, marine warranty surveyor
or COMPANY, as required, in the relevant Quality Surveillance program. CONTRACTOR
ITEMS arriving on WORKSITES, or SITE without correct documentation and identification or
tagging shall be considered as non-conforming and shall be quarantined until receipt of correct
documentation.

7 COMPANY QUALITY SURVEILLANCE FOR CONTRACTOR ACTIVITIES

7.1 Audit of Contractor/Subcontractor/Vendor QMS by Company


COMPANY reserves the right to directly audit the Quality Management System of the
CONTRACTOR or of SUBCONTRACTOR/VENDOR by its permanent personnel or contracted
audit team acting on its behalf at its own convenience, after relevant notification to
CONTRACTOR. In that case, CONTRACTOR shall make the relevant audited personnel
available, with access to relevant documents and records, and shall provide a suitably equipped
meeting room at CONTRACTOR premises, WORKSHOPS and WORKSITES for COMPANY's
audit team. CONTRACTOR has the right to attend or participate in any COMPANY audit of
SUBCONTRACTOR/VENDOR activities, as an observer.
In addition, COMPANY shall be invited to attend CONTRACTOR's internal audits carried-out
within the scope of the CONTRACT, or any audit of SUBCONTRACTOR/VENDOR carried-out
by CONTRACTOR, as an observer, after relevant notification from CONTRACTOR. Should
non-conformities be identified during audit activities, CONTRACTOR shall implement all the
necessary actions to correct them, as appropriate, within an agreed period of time at its own
expense.

7.2 Monitoring and Second Level Inspection by Company


Design review, FMA studies, or HAZOP or HAZID shall be regarded as ‘Hold’ points.
COMPANY may also perform a program of surveillance activities and audits on CONTRACTOR,
SUBCONTRACTOR and VENDORS to monitor, on a routine basis, the application of
CONTRACTOR procedures and controls, performance, competence, specifications, in addition
to specific Hold and Witness points identified in the Quality Control Plans at VENDORS and
SUBCONTRACTORS. Should non-conformities identified by any PARTIES on WORK during
such activities, CONTRACTOR take all the necessaries actions in order to treat and correct
them within an agreed period of time at CONTRACTOR’s own expense.
Any surveillance (review, inspection, monitoring, survey, etc.) by COMPANY upon
CONTRACTOR or SUBCONTRACTOR activities will not remove the ultimate responsibility of
CONTRACTOR for the WORK. Likewise, any surveillance (review, inspection, monitoring,
survey) by COMPANY upon activities performed by other contractors as per CONTRACTOR
requirement will not remove the ultimate responsibility of CONTRACTOR for the results of these
activities.

7.3 Independent Verification By Marine Warranty Surveyor


In the frame of COMPANY insurance policy, a specialised third-party verification of marine
operations procedures and inspection of CONSTRUCTION EQUIPMENT, including MARINE
SPREAD by a marine warranty surveyor will be implemented. The marine warranty surveyor
will be contracted by COMPANY. The verification points by the marine warranty surveyor shall
be planned as per the appendix to CONTRACT EXHIBIT A.
Should deficiencies be identified on CONSTRUCTION EQUIPMENT and CONTRACTOR
ITEMS, MARINE SPREAD or operational procedures during such activities, CONTRACTOR
shall correct them within an agreed period of time at their own expense. No load-out or marine
operations shall be initiated before written agreement by the marine warranty surveyor. Any
surveillance independent verification (review of procedures, inspection, monitoring, survey, etc.)

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 23 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

by the marine warranty surveyor upon CONTRACTOR and/or SUBCONTRACTOR operation


will not remove the ultimate responsibility of CONTRACTOR for the WORK.

8 CERTIFICATION
Refer to CONTRACT EXHIBIT H, Appendix H1. In the frame of the certification policy for the
WORK, PLANT certification by a certifying authority or basic certification when applicable, shall
be implemented. The certifying authority or basic certification shall be contracted by
CONTRACTOR as part of the scope of WORK as an ancillary service through the CONTRACT.
In any case, the verification points by the certifying authority or basic certification shall be
identified in the Project Quality Control Plan.
The certifying authority shall be different from the third-party inspection company used by
CONTRACTOR for its own control and surveillance activities in order to ensure that the
verification judgments are made by an independent party.
Notwithstanding any surveillance and independent verification by certifying authority of
CONTRACTOR or its SUBCONTRACTOR/VENDOR, CONTRACTOR shall remain liable for
the quality of the WORK and for all its obligations under the terms of the CONTRACT.
Should non-conformities be identified on results of WORK during such activities,
CONTRACTOR shall correct them within an agreed period of time at its own expense. Any
surveillance independent verification (inspection, monitoring, survey, etc.) by certifying
authority or basic certification upon CONTRACTOR activities will not remove the ultimate
responsibility of CONTRACTOR for the WORK.

9 CONTRACTOR QUALITY ORGANISATION

9.1 Contractor's Quality Personnel


CONTRACTOR’s Project Quality Manager, designated for the entire duration of the
CONTRACT, shall be identified as part of the key personnel defined in CONTRACT EXHIBIT
K and shall be APPROVED for the execution of the CONTRACT. Therefore, CVs and
mobilisation and demobilisation planning shall be provided to COMPANY, as required, in
CONTRACT EXHIBIT K. Any proposed change in the assigned key personnel during the
course of the CONTRACT shall remain subject to prior APPROVAL.

9.2 Contractor’s Quality Organisation


The respective roles of Project Quality Manager and company (i.e. headquarters/corporate)
Quality Manager and their interfaces will be described inside the Project Quality Plan in term of
responsibility and authority. The quality organisation implemented and maintained for
performing the WORK will be also described at each phase of CONTRACT inside the Quality
Plan. CONTRACTOR shall prepare, operate, maintain, and submit to COMPANY for
APPROVAL, a quality organisation chart covering the entire scope of WORK.

9.3 Contractor's Quality Personnel Competencies


The competencies of QAQC persons acting on behalf of CONTRACTOR shall be recruited or
appointed regarding the matrix here below:

Function Qualification required


Auditor ISO19011:2012. (Lead or Auditor)
Welding Engineer or Specialist IWE / EWE
Welding Inspector, Superintendent or AWS SCWI, CSWIP Grade 3.2 or
Supervisor EWIP/IWIP-C
ISO 9712:2012 Level III (PCN, COFREND
NDT Engineer or Specialist
or CSWIP)
NDT Inspector, Superintendent or ISO 9712:2012 Level II (PCN, COFREND or
Supervisor CSWIP)
Painting / Coating Engineer or Specialist FROSIO or NACE Level III

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 24 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

Function Qualification required


Painting / Coating Inspector, Superintendent
FROSIO or NACE Level II
or Supervisor

9.4 Quality Meetings and Reporting


In addition to a chapter concerning Quality Management in the periodic CONTRACT reports,
as defined in CONTRACT EXHIBIT G, CONTRACTOR will address this subject in periodic
WORK progress meetings. CONTRACTOR will also organise specific meetings to inform on,
and discuss with COMPANY, progress and reconciliation of any Quality Management problem
areas. At the closure of the CONTRACT, COMPANY will organise a debriefing meeting with
CONTRACTOR on quality performances of CONTRACTOR throughout the CONTRACT
execution.

10 QUALITY AND CERTIFICATION DOSSIER – FINAL DOCUMENTATION


General requirements regarding FINAL DOCUMENTATION are expressed in EXHIBIT A and
EXHIBIT G. SUBCONTRACTOR/VENDOR FINAL DOCUMENTATION issuance remains
within CONTRACTOR's responsibility. However, related SUBCONTRACTOR/VENDOR FINAL
DOCUMENTATION indexes shall be submitted to COMPANY for APPROVAL prior to dossiers
compilation.

10.1 Contractor's Quality Record Book (Quality Dossier)


CONTRACTOR (and subsequently SUBCONTRACTORS and VENDORS) will prepare,
maintain, and continuously update from the EFFECTIVE DATE of the CONTRACT throughout
the entire CONTRACT duration, a Quality Dossier (which will consist of a comprehensive
compilation of all Quality Records documents of the WORK and activities performed. The
purpose of the Quality Dossier is to ensure that all quality control documents originating at the
engineering, procurement, fabrication, construction, installation, hook-up, pre-commissioning
and commissioning, and other stages from multiple sources (CONTRACTOR,
SUBCONTRACTORS and their respective subcontractors and vendors, and other contractors)
is easily retrievable in order to provide evidence that equipment and materials used comply with
the CONTRACT requirements at each step of the WORK. To ensure full traceability of materials
and dimensional control, CONTRACTOR shall include structure drawings (i.e. sub-structure,
support, grillage and sea-fastening) marked-up with welding identification and material
certificate numbers.
The documents for the quality dossier shall be kept in specific quality files as soon as they are
issued and shall remain easily retrievable and available for consultation at all times during the
course of the WORK. All quality records will be filed in the specified format(s) and compiled in
‘Volume 2: Quality Dossier - Certification Dossier‘, according to FINAL DOCUMENTATION
PROJECT SPECIFICATIONS. Prior to starting preparation of the Quality Dossier,
CONTRACTOR will submit the details of the Final Documentation Register, Index, and
Vendor(s) Final Dossier Index (content, breakdown and format) for APPROVAL. The content
of the Quality Dossier may vary to reflect the concerned part of WORK.
Considering the type, the breakdown and the organisation of the WORK, the Quality Dossier
maybe organised in several Quality Record Books, also referred to as ‘Manufacturing Record
Book’ (e.g. Book 1 for Equipment 1, Book 2 for Equipment 2,…). And, depending of the size
and complexity of the delivery, each Quality Record Book may consist of several volumes.
VENDOR FINAL DOSSIERS shall be delivered during the project or site modification, and no
later than one (1) month after the equipment Factory Acceptance Test (FAT). Each book will
contain all quality records related to that part of WORK considered.
As a general requirement, CONTRACTOR will review and validate all SUBCONTRACTOR and
VENDOR deliverables, including Quality Records and certification, intended for incorporation
into the FINAL DOCUMENTATION. Subsequently, CONTRACTOR will ensure that each
SUBCONTRACTOR/VENDOR compiles a Quality Dossier in accordance with the FINAL
DOCUMENTATION requirements of the CONTRACT. The final Quality Dossier will be issued,

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 25 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

in-line with the APPROVED indexes, together with the other parts of the FINAL
DOCUMENTATION.
All the quality documents specifically developed for the WORKS
(procedures/specifications/work instructions/plans/forms/registers/lists) will be provided in
Adobe Acrobat (.pdf) and native format (Word, Excel, etc.) within the FINAL
DOCUMENTATION. All the documents manually filed or signed for endorsement (such as
certificates or release notes) will be scanned to be provided in .pdf format, in accordance with
the PROJECT SPECIFICATIONS.
Considering a satisfactory fulfilment of the above requirements, all the original Quality Records
(paper copy/Radiographic films, etc.) will not be handed over to COMPANY at CONTRACT
completion. CONTRACTOR will be responsible to manage these originals in accordance with
his own archiving procedure. Where modifications or revisions may occur after the submission
of any element of the Quality (certification) Dossier, the CONTRACTOR shall update all copies
already in possession of COMPANY with adequate replacements of revised documentation.

10.2 Final Documentation (Quality and Certification Dossier) Requirements


All the records (outputs) resulting from the Quality Control, inspection, surveillance, verification
activities performed in the frame of the Quality Control Plan(s) will be regarded as ‘Quality
Records’, and will be included in the Quality Dossier of the FINAL DOCUMENTATION. The
overall generic structure and minimum typical contents of the CONTRACTOR's Quality Record
Book is provided in COMPANY SPECIFICATIONS.
The proposed index and format of the CONTRACTOR's Quality Record Book effectively
applicable to the execution of the WORK shall be approved by COMPANY. First revision shall
be submitted to COMPANY within six (6) weeks after EFFECTIVE DATE. CONTRACTOR shall
organise this dossier by either discipline, document type, or package or system and equipment
category, to be agreed by all PARTIES, and sub-divided into as many books or volumes and
sections according to the breakdown and nature of the WORK, in readiness for the preparation
of the FINAL DOCUMENTATION. Each section of the CONTRACTOR's Quality Record Book
shall be appropriately indexed and structured in accordance with the requirements, including
statutory requirements, which are applicable to the execution of the WORK.
When applicable, the Quality Dossier will include, as a minimum, the following:
Table 10-1 Quality Dossier Elements
1 Approved dossier index
2 Approved Quality Plan
3 Approved Quality Control Plan
4 Signed Quality Plan(s) and Quality Control Plan(s)
5 FMA studies
6 Technical Certificates of compliance as well as technical non-conformance
certificates
7 Fully traceable material mill certificates
8 Other material/material test certificates
9 Weld procedures and qualifications
10 Weld repair procedures
11 Welders qualifications
12 Welding map with associated welding log traceability
13 NDT procedures
14 Material/Welding and NDT location drawings
15 NDT reports for examination of welds including X-ray films, UT test sheets
16 NDT operative qualification
17 Other Non-destructive Testing certificates
18 Visual examination certificates
19 Dimensional check reports
20 Marking/Mark-up drawings and associated traceability
21 Contractor’s Inspection Release notes (where appropriate)
22 Heat treatment procedures

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 26 of 27
COMPANY Initials
CONTRACTOR Initials
AL-SHAHEEN OIL FIELD – QATAR
GALLAF PROJECT - NWHP02 –
JACKETS, TOPSIDES,
BRIDGES, AND OFFSHORE
INTEGRATION WORKS (EPCIC) Contract No.: GLF-WHP02-EPCIC4

23 Heat treatment charts


24 Vessel name plate details
25 Weight and centre of gravity details
26 Pressure test certificates and charts
27 Vibration reports
28 Alignment reports
29 Balancing reports
30 Fire test certificates (e.g. SOLAS, BS 6755 part 2, etc.)
31 Type Test and Type Approval Certificates (where appropriate)
32 Functional tests reports, either mechanical or electrical as required by codes,
standards or project specifications, whether witnessed or not by Company and/or
third-party
33 Overall Performance Test certificate
34 Crane SWL certificate
35 Electrical continuity/resistance reports
36 Instrument I/O reports
37 Calibration certificates, limited to measuring equipment used during FAT (pressure,
flow, temperature, vibration)
38 General electrical testing reports and certificates
39 Full details of substances "Hazardous to health as detailed under COSHH
regulations 1988" (UN numbers)
40 Weight data sheets and certificates
41 Weight control report and weighing reports (as per SPECIFICATIONS)
42 Purchase Inspection Release certificate
43 All Survey reports
44 Certified Design Documentation (by Certifying Authority)
45 IVB/Certifying Authority Certificates (APAVE/VERITAS/MINES/DNV)
46 SUBCONTRACTORS Certificates of Conformity
47 Code Compliance certificate (e.g. BS 5500 form, ASME U form)
48 Anomaly(s) and Repair report(s)
49 Non-conformance Reports and register
50 Deviation Request and register
51 Concession Request and register
52 Certified Design Documentation (by Certifying Authority)
53 Standard VDL Vendor Datalist Check List (attached)
54 Interim/Provisional/Final Acceptance certificates
55 Surveillance Plans/Inspection and Test Plans/Inspection Matrix/, approved after
completion of work
56 Marine Warranty Surveyor documentation
57 Purchase Inspection Release Certificate
58 Contractor’s Inspection release notes (where appropriate)
59 Contractor’s Quality Control and Surveillance reports
60 Status of Vendor Final Documentation (Quality and Certification documents)
61 Outstanding Work Lists status
62 Punch lists status

11 APPENDICES
Appendix H1: Scope of Work – Certification
Appendix H2: Equipment and Material Certification
Appendix H3: Level of Contractor Surveillance and Quality Control
Appendix H4: Criticality Rating Basis of Requirements

EXHIBIT H – QUALITY ASSURANCE AND QUALITY CONTROL, Call for Tender, Rev B Page 27 of 27
COMPANY Initials
CONTRACTOR Initials