Republic of the Philippines

Province of Zambales
Municipality of Subic

BARANGAY CAWAG

OFFICE OF THE PUNONG BARANGAY

M E S S A G E

The barangay, being the basic unit of

the government is responsible in
delivering the basic services to its
constituents towards the betterment
of their lives. More importantly, the
role of the government to its people is
to deliver transparency and objectiv
ity to the services and programs it
renders.

The Sanggunian and employees of Barangay Cawag shall

continue to do our best to serve our people to the best of our
abilities and fulfill what we have sworn when we took our
oath of office.We shall strive to remain determined,
dedicated, honest and trustworthy public officials and
servants to lead the Barangay into a brighter future.

I would like commend and thank the DILG, in behalf of the

Barangay Council of Cawag, for making sure that RA 9485 is
implemented which shall serve as the litmus test of all
government agencies and a mechanism for ensuring better
delivery of their services. The Anti-red Tape Act of 2007 is a
way to communicate with the people and help familiarize
them to the procedures and processes in our barangay, thus
avoiding the traditional red tape procedures that shall ensure
the efficiency of government services. This will surely change
and better the Government so that we may serve our citizens
more efficiently and effectively.

Sama-sama tayo sa pagtataguyod ng Serbisyong Makatao at

Barangay na Makabago!

MARVIN M.
MARTINEZ
Punong Barangay
 Our Service Pledge

We, the officials and employees of Barangay

Cawag, Subic, Zambales do solemnly pledge and

commit to effectively and efficiently fulfill our

duties of delivering quality and sustainable

services as mandated in our powers and

responsibilities and as stated in this Citizens’

Charter.

We commit ourselves to be exemplars of good

governance and of good citizenry by providing

examples of transparency, accountability and pro-

people measures. We surrender ourselves to the

will of the people of which we are serving, towards

a just, humane and innovative Barangay.

 PRACTICAL VISION

“BARANGAY CAWAG WILL BE A PROSPEROUS

BARANGAY HAVING ALL THE BASIC AND NEEDED
PUBLIC INFRASTRUCTURES & SERVICES
ACCOMPANIED WITH A PEACEFUL, CLEAN AND
ORGANIZED COMMUNITY WHERE EVERYONE IS
PROPERLY SHELTERED, EMPLOYMENT
OPPORTUNITIES ARE HIGH, BUSINESSES AND
LIVELIHOOD ARE RICH AND WHERE QUALITY
EDUCATION IS AVAILABLE AND AFFORDABLE TO
ALL.”

MISSION

In order to realize our vision and fulfill our aspirations, we therefore

commit ourselves...

 to the promotion of good governance by transforming the local

government unit into one that is committed to defend and serve the
interest and welfare of its people;

 to the preservation of our cultural heritage, tradition and

foundational values amidst all developments and modernization of
the Barangay;
  to the promotion of Barangay Cawag conducive to initiatives for
economic development, tourism promotion and environmental
protection;

 to always practice and continue to be honest, trustworthy,

responsible and honorable public servants and always be united
towards the attainment of our vision and goals;

OUR SERVICE STANDARDS

 On Vicinity

 The barangay shall promote a smoke-free barangay hall for the

safety and health of its employees and visitors.
 The barangay shall provide clean and sanitary surroundings.
 A waiting area should be provided for the visitor’s
convenience. A separate room/ area will be designated for
transactions and business so as to not to disrupt the activities
being conducted
 The barangay shall promote an environmental friendly
atmosphere within and outside its vicinity.
 The Barangay shall designate an area where all
announcements, information materials will be posted so as to
keep the citizens informed of all aspect related to the
Barangay Government,

 On Customer Service

 There shall be an assigned Barangay Police to receive any

incoming visitors to inquire for their purpose in coming to
Barangay nd have them sign the Visitors Logbook.
 The barangay shall provide prioritize assisting the pregnant,
elderly and the differently able people at all times.
 The barangay shall prepare necessary form for the
clients/guests/ visitor to fill up to keep the requests of
transaction organized and to determine the order that they
will be accommodated
 The Barangay shall ensure that all employees on duty are
wearing the prescribed uniforms (if there are any) or ensure
that they are presentable and approachable. They shall also
be instructed to be courteous at all times

 On Inquiries regarding Barangay Services

 All employees shall respond for not more than 2 minutes to all
the inquiries and concerns of all its visitors.
 All complaints shall be immediately endorsed to the Lupon’s
Desk for recording and shall be responded upon immediately
for not more than 3 days upon filling.
 A copy of this citizens’ charter shall be posted to the easily
identifiable areas within the vicinity of the barangay for
people’s reference regarding the services of our barangay.

 On Receiving and Responding to Letters

 Receiving of letters shall be immediately coursed thru the

office of the Barangay Secretary, the executive Secretary or
the Punong Barangay himself. All letters received shall be
stamped and the date, time and signature of the receiving
officer shall be indicated as well. The Letter shall be placed
at the LETTERS RECEIVED FOLDER placed in the Table of
the Punong Barangay.
 The barangay shall respond to the letter within 2 to 15 days
upon receipt through personal deliver, email, fax or my
registered male or courier depending on what service is
available for its deliver.

OUR FRONTLINE SERVICES

1. Issuance of Barangay Certifications and Clearances

Frequency : By request
Clients : Residents, Students, Transport Service Vehicle
Operators

Type of Clearance/ Certification Fee

a. Job/ Work Application (Local Employment) …….. Php 50.00

b. Job/ Work Application (Foreign Employment) …….. 100.00
c. Land Ownership/ Occupancy ……..
c.1 Residential …….. 300.00
c.3 Commercial Lot …….. 2000.00
d. Tricycle …….. 100.00
e. Jeepney …….. 200.00
f. Taxi (van, Car or L-300 Van) …….. 200.00
g. Bus/ Coasters …….. 300.00
h. Filling Fee (KP Cases) …….. 100.00
i. Hauling Clearance …….. 100.00
j. Affidavit of Late Registration …….. 50.00
k. Other clearances …….. 50.00
REQUIREMENTS:
New Applicants For Renewal
1. Information Sheet w/ picture 1. Old Clearance/ Certificate/
Application Form
2. Cedula 2. Cedula
3. Voters ID/ Registration (case to
case)
4. Endorsement from Relative/
Neighbor, Homeowner/
Neighborhood officials or Owners of
rented apartment, barracks (For
Comelec unregistered residents or
new residents)

PROCEDURES ESTIMATED Person In Charge

TIME
1. Secure an Application form from the Duty Barangay
Information Desk Police
2. Fill-up the application form. 3 minutes
3. Submit the Application to the Office 3 minutes Duty Barangay
of the Secretary and waiting time (In Police
case of line)
4. Preparation, Interview, 3minutes Sec Cresencia D.
photographing and printing, signing Marcelo
and/or thumb mark of the Clearance
and Certificate/ Clearance
6. Payment Fee for Clearance/ 2 minute Treas Analiza F.
Certification and issuance of OR Sanchez
7. Submission for Signature and 1 Minute PB Marvin Martinez
Release or OOD
Total Estimated time: 9 to 12
Min.

2. Issuance of Barangay Business Clearances

Frequency : Annualy
Clients : Business Operators, retailers and owners

COMMERCIAL BUSINESS ESTABLISHMENTS

a. Beauty Shop/ Parlor …….. 600.00

b. Mini Store …….. 200.00
c. Sari-sari Store w/ cigarette & Liquor …….. 600.00
w/o cigarette & Liquor …….. 300.00
d. Grocery Store …….. 1000.00
e. Boutique/ Dress shop …….. 600.00
f. Subdivisions …….. 2000.00
g. Apartments for rent …….. 300.00 per Apt.
h. Room for rent …….. 100/ room
i. Barracks/ Quarters …….. 2000.00/ barracks
j. Commercial Banks …….. 1000.00
l. Dental/ Medical Clinic …….. 600.00
m. Drug store …….. 600.00
n. Private Hospitals …….. 1000.00
o. Shopping malls …….. 2000.00
 p. Water Refilling Stations/ Mineral Water dealer …….. 600.00
q. Lending …….. 500.00
r. Money Shops/ Exchange …….. 800.00
s. Pawnshops ……. 1,000.00
t. Parking Space 1,000.00

INDUSTRIAL BUSINESS ESTABLISHMENTS

a. Gasoline Station …….. Php 1000.00

b. Hardware, Lumber, Electronic & Electrical Shop…….. 1000.00
c. Auto repair & Welding …….. 600.00
d. Auto Parts Shop …….. 600.00
e. Junk Shop …….. 600.00
f. Vulcanizing Shop …….. 300.00
g. Contractors …….. 1,000.00
h. Shipyard and Piers ……. 2,000.00
i. Storage/ Warehouses ……. 1,500.00
j. LPG retailer ……. 500.00

ACCOMODATION & FOOD BUSINESSES

a. Carenderia/ Eatery ………. Php 300.00

b. Restaurant ………. 1000.00
c. Hotels/ Motels ………. 2000.00
d. Bakery ………. 600.00
e. Resorts ……….. 2, 000.00
f. Beach ……….. 500.00
g. Food stalls ……….. 150.00
h. Swimming Pools ……….. 1,000.00

AMUSEMENT AND RECREATION

a. Billiard (Per table) ………. 200.00

b. Videoke ………. 600.00
c. Beer houses/ Disco/ Bars ………. 1000.00
d. Internet Café’ ………. 1000.00
e. Lotto Outlet ………. 1000.00
f. Golf Course ………. 2000.00
g. Computer sales and repair ………. 600.00
h. Arcade ………. 1000.00
i. Amusement Parks ………. 2000.00
j. Spa/ Bath Houses ………. 1,000.00
i. Theater/ Cinemas ………. 2,000.00

AGRICULTURAL BUSINESS

a. Fish Ponds ………. Php 2000.00

b. Fishing boat ( 3 tons below) ………. 300.00
(Above 3 tons) ………. 500.00
c. Fish Cage ………. 1000.00
d. Ferry Boats ……… 500.00
e. Talipapa ………. 400.00
f. Rice Retailer ………. 500.00
g. Hatchery ………. 1000.00
h. Hogs and Poultry ………. 2000.00
REQUIREMENTS:
New Applicants For Renewal
1. Information Sheet 1. Old Clearance / Application Form
2. DTI/ SEC Registration 2. Updated List and Working
Clearance of Employee/s
3. Company Profile
3. List and Working Clearance of
Employee/s

PROCEDURES: ESTIMATED Person In Charge

TIME
1. Secure an Information sheet/ Duty Barangay Police
Application form from the
Information Desk
2. Fill-up the Info. Sheet/ application 3 minutes
form.
3. Submit the Information 3 minutes Sec Cresencia D.
sheet/Application from/old clearance Marcelo
to the Office of the Secretary
together with the requirements
4. Preparation, Interview and 3 minutes Sec Cresencia D.
Printing of the Clearance Marcelo
5.. Payment of Fee and Issuance of 2 minute Treas Analiza F.
OR Sanchez
6. For Signature and release of the 1 minute PB Marvin M. Martinez
clearance/ certification
Total Estimated time: 12 minutes

3. Issuance of Barangay Protection Order

Frequency : By request
Clients : Victims of VAWC
Person in Charge : Hon. Marvin M. Martinez – Punong
Barangay
: Hon. Roseanne S. Orayan – VAWC Desk Officer
: Mrs. Cresencia D. Marcelo – Barangay Secretary
: Ronnie Ross C. McDaniel – Executive Secretary

PROCEDURES: ESTIMATED TIME (under

normal circumstances):
1. Proceed to the Office of the Lupon Chairman 5 to 10 minutes
for verification of the complaint to determine
legibility to be issued a BPO
2. Lupon Chairman shall direct the complainant 1 minutes
to the Lupon Secretary for filing of the Complaint
and application for BPO
3. Lupon Secretary shall interview the 3 minutes
complainant while preparing the BPO
4. BPO will be presented to the Punong 1 minutes
Barangay for Signature
5. Issuance of the BPO. 1minute
Total Estimated time: 9.16 minutes

4. Filling of Complaints for Mediation/ Conciliation

Frequency : By request
Clients : Any Individual with complaints
Person in Charge : Hon. Marvin M. Martinez – Punong
Barangay
: Lupon Tagapamayapa
: Analiza F. Sanchez – Barangay Treasurer

PROCEDURES: ESTIMATED TIME (under

normal circumstances):
1. Proceed to the Desk of the Lupon
Tagapamayapa
2. Lupon shall interview complainant for the 5 to 10 minutes
details of the case and nature of the case and
takedown complaint in the complaint logbook to
determine for Docketing
3. Lupon shall Accomplish complaint, Summon 5 minutes
(Respondent), notice of hearing (Complainant)
and Officers return forms
4. Complainant shall proceed to the office of the 2 minutes
treasurer or her authorized representative with
the complaint form to pay the Filling Fee
5. Complainant will proceed to the Lupon to 1minute
claim the Notice, date and time of hearing
Total Estimated time: 18 minutes

5. Application for the use of Barangay owned Facilities

or Barangay Permits to conduct activitires within the
Barangay jurisdiction

Frequency : By request
Clients : Barangay Residents
Person in Charge : Mrs. Cresencia D. Marcelo – Barangay
Secretary
: Hon. Marvin M. Martinez – Punong Barangay

Fees: Minimum of One hundred Pesos (Php100.00)

and Maximum of One Thousand Pesos (Php1, 000.00) upon
the descreton of the Punong Barangay.

PROCEDURES: ESTIMATED TIME (under

normal circumstances):
1. Proceed to the Office of the Punong Barangay 5 to 10 minutes
to state request (verbal or written)
2. Upon approval of the Punong Barangay, 1 minutes
proceed to the office of the Barangay Secretary
to submit application
3. Barangay Secretary will prepare and print 3 minutes
Clearance/ Permit
4. Clearance/ Permit submitted to the Punong 1 minutes
Barangay to determine the fee and for Signature
5. Payment of the Fee and issuance of the 1minute
clearance/ permit and official receipt.
Total Estimated time: 16 minutes

6. Health Services
7.
Frequency : By request
Clients : Barangay Residents
Medicine Dispersal

PROCEDURES: ESTIMATED Person in Charge

TIME
1. Proceed to the Health Center
2. Present your Doctors Receipt 1 minutes
3. Checking of Availability and retrieval 3 minutes Madam Flocerfida
of the medicine requested Belen
3. Sign the Medicine Dispersal Logbook 1 minutes
4. Issuance of Medicine 1 minutes Madam Flocerfida
Belen
Total Estimated time: 6 minutes

Requirement/s:

1. Voter ID
2. Doctor’s Reciept (for

General Check up
(Day Available: Every Mondays, Tuesdays and Fridays)

PROCEDURES: ESTIMATED Person In charge

TIME
1. Proceed to the Health Center
2. Sign the Card for records keeping 1 minutes
3. Interview and Check up 5 minutes Nurse on duty
Total Estimated time: 6 minutes

Pre-natal
(Day Available: Thursdays)

PROCEDURES: ESTIMATED Person In Charge

TIME
1. Proceed to the Health Center
2. Sign/ retrieval OF the Card for record 2 minutes Madam Flocerfida
and history of patient Belen
3. Weighing, Vitals checking 5 minutes BHW/ BNS on Duty
4. Interview 3 Minutes BHW on Duty
4. Pre-natal Checking up 10 to 20 Midwife/ Nurse on
minutes Duty
Total Estimated time: 20 to 30
minutes

Immunization
(Day Available: Every Wednesdays)

PROCEDURES: ESTIMATED Person in Charge

TIME
1. Proceed to the Health Center
2. Sign/ retrieval of the Card for 2 minutes Madam Flocerfida
record and history of patient Belen
3. Weighing, Measurement 5 minutes BHW/ BNS in Duty
4. Interview 2 minutes BHW on Duty
3. Vaccination 10 to 15 Minutes Midwife/ Nurse on
Duty
Total Estimated time: 14 to 19
minutes

BARANGAY EMERGENCY HOT LINES

CAWAG BARANGAY HALL - (047) 232-4170

- 0921-413-7676
PNP SUBIC - (047) 232-2600
- 0950-855-5826
SPOSO RESCUE - (047) 602-1159
- 0939-443-4776
SUBIC FIRE DEPT. - (047) 232-6054
ZAMECO II - 602-2401 or 602-2402
- 0939-938-9794

BARANGAY OFFICIALS CONTACT NUMBERS

HON. MARVIN M. MARTINES- Punong Barangay

09399393143
HON. LUISITO B. CEREZO - Barangay Kagawad
09207113669
HON. ROSEANNE S. ORAYAN- Barangay Kagawad
09070554027
HON. CRISOSTOMO F. MAYOR JR. - Barangay Kagawad
09101137761
HON. ABNER F. BAIS - Barangay Kagawad
09096175343
HON. BERNARD H. VALERA - Barangay Kagawad
09121860600
HON. POLICARPA L. CONTINEDO- Barangay Kagawad
09386583215
HON. ARACELI E. SANCHEZ - Barangay Kagawad
09394461176
HON. CHERILYN JANE E. INOC - SK Chairman
09199718026
MRS. CRESENCIA D. MARCELO - Barangay Secretary
09099597516
MRS. ANALIZA F. SANCHEZ - Barangay Treasurer
09467252051
RONNIE ROSS C. MCDANIEL- Executive Secretary
09194739741
RAVAL VALENCIA - Chief of Brgy Police
09083713623

Prepared by:

RONNIE ROSS C.
MCDANIEL
Executive Secretary

Approved by:

MARVIN M. MARTINEZ
Punong Barangay