Instafin issues/concerns log book during migration
No Date Personnel who Issues/concern Status Date Action/s Conform
. raised the s Resolved taken e concern 1 6/28/201 ShadelCalisin No pay in Resolve 6/29/2019 Added the 9 transaction for d pay in staff loan transactio payment n 2 6/29/201 ErmieBagadion Unable to Resolve 6/29/2019 Added 9 g revert closing d payout of account transactio transaction n “error correct” 3 6/29/201 Nessie Claire No Salary PDC Resolve 9 Samosa loan product d 4 6/29/201 Nessie Claire No deduction Resolve 9 Samosa on CGLI on Staff d Loan 5 6/29/201 Nessie Claire Error on Bonus Pending 9 Samosa Loan CGLI 6 6/29/201 Nessie Claire Jenle T. Resolve 9 Samosa Evangelista- d status @ instafin is inactive 7 6/29/201 ShadelCalisin Staff Loan Resolve 9 Balance d 8 6/29/201 Alvin Vienes No loan-4% Resolve Created 9 service fee on d fee Loan – live instance 4% Service forSalary Loan - Fee PDC 9 6/29/201 Nessie Claire Bonus Loan: Fe Pending 9 Samosa Mendoza, amount inconsistent to the computation of CGLI (computed for 3-month cgli premium) 10 6/29/201 Angelic No pay in: Pending 9 Tarroquin payment directly deposited to DFOB 11 6/29/201 AnalynGurroba Savings Pending 9 t deducted from the loan, not automatically credited to the client’s account. Requesting to migrate transaction because it has not been credited since June 19, 2019 12 6/29/201 Angelic No pay in Pending What 9 Tarroquin transaction for Transaction cash payment ? of set up A/P. 13 6/29/201 ShadelCalisin Savings Resolve 9 Account of Jenli d Evangelista is non-existent but with client information which is inactive(opene d an account on July 28, 2019). She previously WO account. 14 6/29/201 ShadelCalisin No 9 disbursement amount on Staff Loan 15 6/29/201 AnalynGurroba No CM/DM for 9 t savings transaction (group auto debit) 16 6/29/201 Angelic No Savings 9 Tarroquin account: SAlvacion Tabor Bornolia, new account opened on June 28, 2019 17 6/29/201 Angelic Pending savings 9 Tarroquin withdrawal transaction for June 28, 2019 due to uncredited savings from the change of the salaries 17 7/3/2019 Analyn POS change Gurrobat due not imported to Instafin (Transaction June21) 18 7/3/2019 Nessie Claire S. Additional Loan Product (Wash Loan) 19 7/3/2019 Nessie Claire S. Lolita Fortades 76 yrs old (loan term for 1 year computation of instafin is for 9 momths CGLI) 20 7/4/2019 Ermie B. Could not closed the saving account of Laura S. Magtangob (001-01- 013408-02)& Leah S. Papango(001- 01-013955-01) in instafin due to interest computation variance after month-end 21 7/4/2019 Shadel Calisin Could not closed the saving account of Lilibeth Taller (001-013580- 05) in instafin due to interest computation variance after month-end 22 7/4/2019 Ermie B Enter Time deposit 23 7/9/2019 Alvin Vienes Tatad, Evelyn Tejerero- New Account Pension Loan (Migrate) 24 7/9/2019 Alvin Vienes Tumague, Aniceto Tolin – New AccountPensio n Loan (Migrate) 24 7/9/2019 Alvin Vines Deogracias, V. Talan Jr. –Staff Loan- No CGLI due to Loan term 5 years. 25 7/9/2019 Alvin Vienes Romy Tabios Valeza - Staff Loan –No CGLI due to loan term 5 years.