Qualifications

 Experience in vIMS/IMS/VoLTE projects (mandatory)

 Involvement in requirement gathering, and solution design documentation (mandatory)
 Experience with IMS Testing (mandatory)
 Knowledge of NFVi (mandatory)
 Networking knowledge intermediate (mandatory)
 Linux knowledge intermediate (mandatory)
 Professional level of English (mandatory)
 Ericsson HDS / CEE environments or OpenStack (optional)
 Experience with E/// IMS solution (optional)


Role Definition
The position responsible will be required:
To ensure configuration activities on IMS & Ericsson Core Nodes (MTAS, CSCF, ENUM, DNS, VmWare,
MRF, MSS , MGW, HLR )

Key Responsibilities
The position responsible will be required:
1) To ensure configuration on various IMS & Ericsson Core Nodes (MTAS, CSCF, ENUM, DNS, VmWare,
MRF, MSS , MGW, HLR )
2) To ensure MSTOP Processes are followed in the Workplace
3) To ensure Password policies, security policies and audits are properly & periodically followed.
4) To contribute in the creation and improvements to procedures and routines within the department /
group.

Candidate Prerequisites
Qualifications: [Degree in Electronics and Communication Engineering] Total
Experience: 5-8 years in Telecom Industry
Relevant Experience: 5-8 yrs (relevant to GSM & WCDMA network)
Technical and/or functional skills: [Network Nodes/GSM/SS7/SIP]
The primary purpose is to take full responsibility of Configuration activities related to IMS, VoLTE &
CORE Network.
The position responsible will be required:
1. 5+ year experience with Work Exposure and hands on knowledge VOLTE, VoWiFi, ICS, SRVCC, SIP, IMS, SBC,
MRF, DNS, DIAMETER
2. Understanding on Virtualized and CLOUD environment.
3. Good experience in Unix/Linux commands.
4. Configuration knowledge on MTAS, CSCF, MRF, ENUM, DNS, NT-HLR.

5. Good knowledge of different messages over DIAMETER & SIP interfaces

6. Good knowledge of REGSITRATION, V2V call flows, Call hold, Call forwarding & Conference etc
7. To work well within predefined system support guidelines and ground rules.
8. To participate in internal technical discussions in view to improve overall network performance and make
recommendations wherever possible.
9. To ensure correct working methodology, Best Practices and Continuous improvements in Ways of Working
for efficiency improvements and betterment in deliveries.
10. Execute system configuration related changes as per given access rights.
11. To ensure MSTOP Processes are followed in the Workplace
12. To ensure Password policies and other security policies are properly followed

Leadership skills:
Language skills: languages other than English and local/ Indian
Values and behaviors: Pro-active and able to work under pressure
 Qualifications:
B.E / B.Tech. in Electronics & Communications with at least 5-8 years of Experience in IMS, VoLTE & CORE
Domain.
Experience in handling Nokia Networks Preferred.
Ericsson and Huawei Core Node handling will be additional advantage.
Technical and/or functional skills: [Performance & Characteristics of MSC/HLR Network Nodes]
Authority
The SRF Sr. Engineer reports to CA Manager.
Activities
The SRF Specialist/Sr. Engineer/Engineer is responsible for specific systems by performing the following
activities:
Administrating IMS Network & their support element.
Configuration Changes on IMS & Core Nodes.
Number Normalization.
FQDN, SIP & Diameter Connectivity.
POI /Signaling Creation/Shifting, Augmentation, De augmentation etc in MSS and MGW
BSC/RNC Migration, New Node Integration , SDP Migration.
Configuration related to HLR/HSS Nodes
Coordination with Planning/ Customer/Back office /Project etc
Interface with Customer, 3PP and Ericsson Departments
Excellent knowledge of call control, signaling, digit analysis.
Adherence to Processes
Functional Skills
The following work position / area/ specific functional skills are typically applicable to the Sr. Engineer-SRF
CORE functional role.
Good Technical Knowledge of the specific IMS, VoLTE & CORE nodes viz. MTAS/CSCF/MRF/DNS/ENUM/NT-
HLR/MSC/MGW/HLR for Mobile Communication
Understanding of all Processes, routines activities and stakeholder management.
Technical Competence:
Specialist Expertise on GSM Protocols (i.e. SIP, Diameter, LDAP, SS7, ISUP, BICC, SIGTRAN, INAP, CAP, TCAP,
MAP, SCCP)
Strong Telecom fundamentals and understanding of Mobile Core networks (CS/PS);
Excellent knowledge of call control, signaling, digit analysis;
Strong Technical competence on Nokia Rel4 CS Core network elements: NOKIA CFX5000, Open TAS, DX200,
ATCA, NT HLR, One-NDS HLR, MGW IPA2800 and ATCA MGW UI5, UI6.
Hands on Ericsson CSCF, MTAS, SBC, DNS, ENUM, MRF, AXE 810, APZ 212 40, APZ 212 50, APZ 212 60, APZ 214
01/03, APG 40 C/2, APG 40 C/4, APG 43.Ericsson MGW , HLR and HSS Nodes
Hands on experience on Huawei MSOFTX 3000, UMG8900, NE40E, ATCA, CSC3300, HSS9820, MRP6600,
UGC3200.
• GSM, WCDMA with MNP call flows.
• Network Architecture and its subparts.
• Performance & Characteristics of CORE Network Nodes.
Human
Result oriented
Flexible and responsive to changing work patterns and demands.
A thorough and methodical approach to work.
Developed skills in Interpersonal communication
Developed skills in knowledge sharing by actively contributing knowledge, experiences and skills to create a
learning culture.

PDU Cloud is responsible for the development of Cloud Products and Solutions. NFVI is the current Cloud
Solution, which is based on the PDU cloud products CEE, CCD, HDS & SDN together with EO, that provides
an NFV Infrastructure for our Ericsson and 3PP VNFs/Applications. The solutions are rapidly evolving
towards Distributed Cloud and containerization to support the 5G Service based architecture.

Key Duties & Responsibilities:

 Support pre-sales activities, including pre-studies

 Act as an SME during pre-sales phase
  Analyze new Software Impact Analysis against new functionalities and existing install base
 Plan product deployment and integration work
 Prepare , present and execute product configuration and acceptance testing
 Lead and execute product deployment, integration and expansion activities
 Lead troubleshooting activities in your specialized area
 Work with Internal and External 3PP TAC(PDU) and lead troubleshooting activities
 Identify and drive improvements
 Post project activities (production hand over, L3 support during handover period)
 Scripting and coding skills are a plus
 Knowledge sharing, mentoring and collaboration skills

As our ideal candidate, you will have:

 Minimum Bachelor degree in engineering (IT, Telecom)

 Demonstrated knowledge and experience in one of the Private cloud products (OpenStack or VMWare
vSphere)
 Demonstrated knowledge and experience in deployment, build and operation of Cloud/SDN network
solutions (OpenFlow/ODL or Cisco ACI or VMware NSX)
 Strong network engineering experience in Enterprise and/or Telco space.
 Excellent understanding of legacy routing protocols (BGP, OSPF), Telco (MPLS, MP-BGP, L3VPN, EVPN),
HA (VRRP, Anycast, LACP, MC-LAG), Overlay (VXLAN, GRE, GRENEVE) and/or OpenFlow/OVSDB
network protocols.
 Strong Linux/Unix skills. Previous experience working in large Linux/Unix environment. DevOps skills
will be a plus.
 Professional certification in Private Cloud/SDN space and legacy network space (RHCE, VCP-NV, CCNP,
JNCIP)
 Analytical learning and researching skills
 Delivering results & meeting customer expectations
 Excellent planning and organizing skills

You may also have:

 Kubernetes and/or Docker experience and certification

 Python or Bash scripting experience will be a plus

Key Qualifications:

 Minimum Education: Bachelor’s Degree

 Minimum years of experience: 8-10 + years with 7 Years of experience in telco experience
 Experience from technical job roles is required, e.g. experience from work as an Integration Engineer
or Software Developer
 A Solution Architect candidate is assessed according to the following tracks: Domain Experience-
Cloud, Virtualization, NFVi, SDN, SDC, vIMS, vUDC, VoLTE, VoWifi, IoT”

Job Summary:
As a Customer Project Manager, you will lead assigned customer projects especially for NTT Docomo, securing that
project goals are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible
way within the scope of the contract.

Job Responsibilities:
 You will establish the project plan baseline: define project scope, secure the necessary resources and plans and
monitor all activities
  Drive project execution: track project activities, monitor and handle changes, conflicts and critical issues
 Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure
project progress arranging meetings and customer events
 Handle project finance: ensure financial system monitoring
 Develop the business: participate to contract preparation and to pre-sales meeting
 Develop the CPM discipline: simplify processes, methods and tools with creative ideas

Preferred Qualifications & Experience Requirements:

 Education: Above to bachelor’s degree
 Min years of experience: 8 years
 Project Management Skills
 Proficiency with the English and Japanese Language

 Below knowledge and skills are pluses:

o PMI/PMP certifications
o Domain experience: CORE / NFV / Openstack area
o 3rd pp supplier’s management experience
o Servicer Delivery experience or interface experience with Telecom customers
o Contract management
o Project sales process

Requirements:

-Minimum 3 years of exposure to IT systems at administration level (storages, backup solutions,

monitoring systems (e.g. Nagios, Veritas Backup) represents an advantage)
- Cloud (openstack) good knowledge
- POSIX (bash, perl, python, SQL scripting) used to automatize different system tasks – basic to
medium knowledge level.
- Networking and basic routing (CISCO courses represents an advantage)
- Database administration basic knowledge (Oracle, Sybase, MySQL)
- Technical support environment exposure, working with tickets, priorities, Service Level Agreements,
on-call duty one week per month.

Nice to have requirements:

-Mobile telecommunication systems knowledge

-Radio & Core network ( VNF ) architecture knowledge
-Knowledge of Network or Element Management Systems from various vendors -like Huawei
M2000/U2000, Nokia NetAct, Performance Management Systems (data processing, parsing, database
loading and export / visualization)

Education: University degree (Polytechnics represents an advantage)

-Others: Fluent English (spoken and written)

-Good communication skills, both written and verbal
-Availability for traveling abroad, occasionally
-Ability to work within a global, remote workforce
-Ability to work both independently and in a team environment.
-Ability to work under pressure
-Available for on-call duty

What we offer

-We will value your competences

-You will work in a dynamic company along with the smartest people in the industry

-You will benefit from a wide range of learning and transfer knowledge from/to your colleagues

-You will have access to latest technology and support to showcase your bright ideas

-You will enjoy Ericsson’s ways of working that value the importance of work life balance

-Benefits package: including premium healthcare & gym subscriptions

-You will be part of an active community via Brand Ambassadors, CSR Activities, Sports Teams etc.

JOB SUMMARY
The Support organization in Montreal is looking for skilled professionals that are interested in working with Tier2
global customer support for the Cloud product area.
We need people that are service minded with good technical skills as well as soft skills in order to be able to
cooperate and negotiate with multiple stakeholders. Candidates need to be accountable, self-driven and always keep
the customer’s interest in mind.

RESPONSIBILITIES:
 Handle and drive CSR (Customer Service Requests) resolution from global customers.
 Perform remote and on-site troubleshooting in real customer networks and labs.
 Take part in on-site installation, configuration and testing activities.
 Participate in emergency support handling.
 Verify emergency corrections in lab before they are released to customer.
 Participate in early product deployment projects such as FOA.
 Dialog frequently with our interfaces in the region, PDU and product line.

KEY QUALIFICATIONS:
 Master of Science / bachelor’s degree in any of the following: Computer Science, Telecommunication,
Information Technology or Electrical Engineering.
 Experience and competence working with the Cloud solution (specifically CEE, HDS).
 Proven customer support experience.
 Availability for on-call schedule.
 Ability and willingness to travel.
 Excellent oral and written English skills.
 Knowledge of CSR and TR handling processes.

Responsibilities:
  Scope define and design solution offerings; driving end-to-end technical solutions
 Analyze customer technology, define business requirements and participate in risk analysis
 Work with core team on list of potential activities and solutions
 Work to create Pre-integration of solutions
 Develop and drive re-useable assets
 Able to work on business case development
 Develop technical presentations and proposals, and perform customer presentations
 Support deployment of solution
 Provide feedback to R&D, Service delivery and MA’s
 Participate and lead in knowledge transfer, documentation and information sharing
 Stay abreast of on new technology/technical areas and share information about solution to enable
customer competence build·
 Lead and Participate in Pre-sales and Delivery activities of Orchestration solutions

Key Qualifications:

 Education: Engineering
 Minimum years of experience: 7+ Years of relevant experience
 Experience from technical job roles is required, e.g. experience from work as an Integration
Engineer or Software Developer
 Analytical and Problem-solving skillset
 Customer facing experience and able to interact with senior leaders
 Walk extra mile to solve customer requirements
 Cloud and OSS Orchestration Domain Experience is a must

Additional Requirements:

 Knowledge in Camunda Workflow, Ansible, Docker, Kubernetes

 Knowledge in scripting and able to work with 3PP integration frameworks
 Hands on experience in Ericsson Orchestration/ Dynamic Orchestration
 Aptitude to learn and adapt to change