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handbook
A guide for working with
Water Corporation
Introduction
Licensed Plumbing Contractor Dial Before You Dig plans Land owners proposing a building Water and sewer applications
Is a person who holds a plumbing contractor’s A Dial Before You Dig plan is an extract from development or connecting to Water You can also request the following:
licence under the Plumbers Licensing and Water Corporation’s mapping system which Corporation water, sewer or drainage lines
are required by law to make an application o New water meters or services (e.g. fire
Plumbing Standards Regulations 2000. contains detailed information about water,
to Water Corporation. Applications can be services, temporary services and sub-
wastewater and drainage mains. Dial Before
Licensed Tradesperson lodged online via BuilderNet© meters);
You Dig plans are used by licensed plumbers
Is a person who holds a tradesperson’s licence o Work on existing water meters or
when they need to locate sewer connection BuilderNet©
under the Plumbers Licensing and Plumbing services (e.g. relocations, modifications,
points.
Standards Regulations 2000. BuilderNet©, our online lodgement system, is disconnections);
Property Sewer the quickest and easiest way to lodge: o New sewer junctions;
Licensed Tradesperson (drainer) o Work on existing sewer services (e.g.
A conduit laid, wholly or partly at the o Building applications (including sewer
Is a person who holds a tradesperson’s alterations to access chambers, cutting and
expense of the property owner, entirely connections);
(drainage plumbing) licence under the sealing pipes, and installing spigots); and
within the boundaries of the lot, for the o Water service application; and
Plumbers Licensing and Plumbing Standards sewer conversions, connecting properties to
carriage of sewage or wastewater to any o Sewer application;
Regulations 2000. sewers.
Water Corporation sewer.
BuilderNet© is available free of charge, with
Drainage plumbing diagrams (flimsy) Note: These requests are typically submitted
Sewers the exception of standard Water Corporation
by builders, plumbers, consulting engineers
The term drainage plumbing diagram A conduit laid for the carriage of sewage or fees and charges applicable to building and
and developers.
(formally known as a constructed diagram or wastewater. This term does not include a service applications.
flimsy) are certified by a licensed plumbing property sewer. If not specified this means a Dial Before You Dig plans
contractor. The contractor is legally obliged to Please refer to Section 3--
-Connection to
Water Corporation sewer. Dial Before You Dig (DBYD) plans can be
provide the Building Commission with the Water Corporation mains (page. 8), for
further information about pre-connection obtained via Dial Before You Dig © for
drainage plumbing diagram.
requirements. most properties and are provided
electronically in PDF format.
Building applications
DBYD plans show the location of water and
Request quotations and approvals for:
sewer mains, system connections and other
o minor plans for non-habitable structures Water Corporation infrastructure near
(e.g. swimming pools, garages and sheds properties. They are useful to licensed
greater than 40m²); plumbers, surveyors, developers, builders,
o alterations or additions to existing buildings; consulting engineers, hydraulic consultants,
and architects, local government officers and real
o Multi-residential or commercial estate agents.
developments (including associated water
BuilderNet registration
service connections and sewer junctions).
Go to buildernet.watercorporation.com.au
Note: These requests are typically submitted select ‘New Registered User’ and complete the
by builders, hydraulic consultants and form. Registration is required for customers
architects. that intend to use the system on a regular
basis.
It is an offence to interfere with, alter or 3.3 Flow control devices 3.4 Sewer connections
connect to a Water Corporation water or Flow control devices (FCDs) have been Connections to Water Corporation sewer
sewer main without prior approval from installed in water services for all commercial mains are provided via a connection point,
Water Corporation. and multi-residential developments. which must be installed or supervised by a
3.1 Water supply connections Water Corporation representative. It is an
The device limits the water supply flow rate to
offence to connect private plumbing work
Connections to Water Corporation mains the flow applied for and what has been paid
to this connection point without approval.
are provided by a meter and builders for through infrastructure contributions.
There is a risk to lives and health if the
standpipe, which must be installed by
Note: FCDs control the rate at which the water correct precautions are not taken.
Water Corporation.
is supplied to a property and will not reduce In addition to obtaining Water Corporation
To comply with regulation 24(2), missing or water pressure. A pressure reducing valve approval to connect to sewer mains, licenced
damaged meters or damage to water services Typical flow control devices, image
(PRV) is required for this. FCDs are located on plumbers are required to adhere to PLB courtesy of Maric Flow Control
or pipe work must be reported to Water the downstream face of a meter and it is the requirements, please visit the Building
Corporation on 13 13 75. plumber’s responsibility to ensure that it Commission website for further information.
remains in place when the internal pipework is 3.5 New sewer connections
3.2 Fire services
fixed to the meter. It is essential that the licensed plumbing Construction of the property sewers within a
Fire services may be provided for the purpose contractor/builder confirms there is adequate property is the responsibility of the land owner.
of supplying water for fire fighting and the It is an offence to tamper with a meter, fall to the sewer main prior to starting building In those situations where a new sewer
necessary testing of firefighting equipment. including the removal of the FCD. FCDs construction. The conditions a builder must connection point (sewer junction) is cut into a
Water Corporation provide these services may be the cause of a flow lower than is comply with are included with the approval. sewer main it must be installed or supervised
under certain conditions, subject to entering required by the property owner. In this
by a Water Corporation representative.
into an agreement. case, the customer will need to apply for Other important requirements are:
a higher flow and pay the appropriate It is the responsibility of the licensed plumber
Unauthorised use o Confirm location of the sewer connection
infrastructure contributions. to:
point;
o Examples of unauthorised use of fire
FCDs can potentially cause turbulence that o Provide for overflow relief; o Ensure an application has been lodged and
services include washing down trucks and
affects the accuracy of turbine type meters, o Corporation access chambers must be kept payment made to Water Corporation for the
driveways, connecting domestic supply
which are generally larger than 40mm. To clear for ease of access; connection;
(including reticulation) via the fire service. If
minimise the risk, the FCD must be placed a o Maintain minimum cover levels on o Excavate to the sewer, and make the site
a plumber has identified a cross Corporation sewer mains;
minimum of one metre from the meter. Prior safe for one of our representatives to cut in
connection, they must advise the customer o Exercise caution when changing site levels;
to making an application for a water supply the sewer connection;
that water use from a fire service for o Verify the location of existing pipe work
connection, the builders/plumber must o Construct the property connection into the
purposes other than fire fighting is illegal. prior to construction or connection;
ensure there is adequate space between the property boundary;
Fire services are subject to backflow o Obtain separate approval where industrial
property boundary and the building to install o Provide as constructed information showing
protection requirements (see Section 4). or commercial waste will be discharged; (see
the necessary pipework to accommodate the ‘ins and ups’. (Refer to Section 3.8 for
spacing between the FCD and the meter. Section 8); and
further detail);
o Provide backflow prevention devices for o Show all boundary traps and other fittings;
specified industrial and commercial
developments (see Section 4). and
o Ensure that the property connection
(junction) is greater than or equal to the
diameter of the internal property sewers
connection to it.
and the applicable Australian Plumbing plumber responsible for the site.
Standards. 3. They have excavated at least 1 metre either
side of the given measurement and 0.6 o Water Corporation will not be able to assist UP Measurements
For further information about the provision metres deeper than the depth established if the plumber/builder has not followed this In those situations where the property
of boundary traps on property connections from the DBYD plan. process, there is no record of a current sewers has been brought into a property,
please contact Water Corporations Building application to connect to the sewer --- and or
Note: Report of a lost junction will only the as-constructed sketch must include UP
Services on 13 13 95. a copy of the plan is not available on site.
be accepted from the licensed plumber measurements from the invert of the sewer
Gullies in flood prone areas responsible for the site. *The licensed plumber is responsible for the safety of main to the connection end points within
site excavations at all times. the property (refer to section 3.4)
All external gullies in flood prone areas,
o All reports shall be made by contacting
including the North West Region (26 degrees **Prior to backfilling the excavation it is recommended It is always assumed that the pipe is brought
Water Corporation on 13 13 95.
south of the Earth’s equatorial plane), must be that photographs are taken to support of your Lost IN before UP unless it is otherwise stated.
o You will be asked to confirm that the
fitted with ‘‘pop up’’ covers. Junction Report.
prerequisite steps have been undertaken. 3.9 Property connections to vacuum
3.6 Reporting of lost sewer junctions o You will be required to accept that Water 3.7 Drainage plumbing diagrams wastewater systems
Corporation may seek to recover any costs
The builder/plumber is required to confirm the The Australian Standard AS/NZS 3500:2018
should the junction be located within the Please refer to the drainage plumbing
location and depth of a sewer connection point Part 2 Clause 3.18 specifies installation
correct limits. guidance note on the Building Commission
prior to work on-site commencing. Water requirements. Licensed plumbers are expected
o Where the excavation can be safely website for further information on Drainage
Corporation provides a diagram showing the to be aware of these requirements.
secured, you will be required to do so Plumbing diagrams.
location of sewer connection points (junctions)
pending resolution.* 3.8 ‘‘INs and UPs’’ Note: Vacuum sewer schemes may have a
at the time an application to connect is made.
o Where the excavation cannot be secured, restricted capacity. If you intend to connect
When establishing the position of the IN Measurements
you will be required to backfill.** anything other than a single residence, such
connection point, must be particularly careful o On receipt of a lost junction report, Water In situations where the property sewers as commercial or industrial properties, to a
where the connection is relatively long or Corporation undertakes to expedite a (property connection) has been brought into a vacuum wastewater system you should
where there are ‘‘in and up’’ measurements resolution. property the as constructed sketch must obtain advice on
provided. o You will be advised at the time of making a include IN measurements from the centreline 13 13 95.
report of the likely resolution date. of the sewer main to the connection end
points within the property (refer to section The diagram above illustrates a connection
3.4). where the collection chamber is located
outside the property boundary.
8 Water Corporation Building and Plumbing Handbook 9
4 Backflow Prevention
DBYD plans are extracts from Water 5.1 Water DBYD plan 5.2 Sewer DBYD plan The graphic for Lot 111 reflects the
Corporation’s mapping system that, among The following water DBYD plan is Some junctions in older areas (typically measurement which indicates it has been
other things, show the location of sewer intended as a guide. those prior to 1986) have not been brought brought in 1.3 metres and up 1.9 metres from
connection points. It is essential for all into properties or up to one metre below the sewer line. Common in older suburbs, the
plumbers to be able to interpret DBYD plans. ground level. Licensed plumbers must not sewer connection point may not be brought
rely on previous experience or the graphical into the property, and it is the licensed
When using DBYD plans there are limitations
representation of DBYD plans when locating plumber’s responsibility to correctly interpret
in how the information may be used. Users
sewer connection points. the DBYD plan.
must not rely entirely on the plan. When
the information is critical, the pipe position The example below illustrates why it is Refer to Section 10.3 for direction on how to
must be physically confirmed prior to any necessary to accurately interpret DBYD plans. estimate depths to Water Corporation sewer
mechanical excavation or boring. While the connection for Lot 517 is shown pipes. The following sewer DBYD plan is
outside the property line, the dimensions intended as a guide:
Refer to the DBYD Plan legend information
for further assistance with interpreting show the connection point has been brought
DBYD plans. in 2.7 metres and up 1.9 metres from the
sewer line.
BOONA
37.4 41.5
5.7
2.47
111 14.3 111 12.7 U1.9 |1.8 36.2
U1.9 2.7 32.9 |1.8
230VC
|1.3
63.8
179
U1.9 |2.3
CT
CT
25.6
S2S 20
2.46
150VC
27.7
525
|1.8
144
31.2
12.8
1OOCI
2.25
U1.9
S18
5.3 |1.4 159VC
518 578
3.85
150AC
1.20
3.4
3.79
|1.8 |1.9 |1.9 134 150AC
4112
4.0 150
4112
2.24 3.84 |1.8 132 3.59
|2.3
2OSCI
1.93
3.79 3.78
3.85
WALANNA
3.0
WALANNA
42.7
524
12.9
8.5 26.1
13.9
16.6 U1.6
EO7S7 4111 28
4111
E0757
(150)
4.43
6.0
67 67
230VC
34184
2825
KILKENNY CI P.M
225VC
SODAV
1OOSC
1OOSC
2OSS-S
MH
RD
37647
17696
37647
3308
E1066 E1066
E1O66 E1O66 163
161
24.1
6.1 Water supply The diagram below illustrates 6.2 Sewerage The diagrams below illustrate correct sewer
Prior to the demolition of any building, how the connection for a Prior to the demolition of any building the disconnections.
the landowner is required to apply to temporary standpipe may be landowner is required to engage a licensed Note: For PVC pipes the seal must comprise
Water Corporation for the water service made. plumber to disconnect the building from the an approved cap glued to the pipe. For
to be disconnected (Water Service Act sewer main and ensure the sewer connection earthenware pipes the approved cap must be
2012 point is left sealed, compliant with the relevant cemented to the pipe.
Section 95). plumbing standards. Refer to the Building
Commission website for more information.
In cases where redevelopment is pending,
the water meter may be left, subject to the
installation of a standpipe by a licensed
plumber, compliant with AS/NZS 3500:2018
Part 1. Where a landowner, builder or licensed Inspection shaft rising shaft
plumber chooses to leave the water meter on
ground level
site, they will be responsible for any damage
to the water service or water theft.
star picket
cut and seal
main sewer
DN 15 copper tube
square on back
copper tube
black nylon cable ground level
tied as required
760mm
200mm max
1500 - 1650mm
150mm min
hose connection
F.S.L square on back
vacuum breaker main sewer
20Fx15C
copper alloy conetite elbow
NOTE: for PVC pipes the seal must comprise an approved cap glued to the pipe.
For earthenware pipes the approved cap must be cemented to the pipe.
16 Water Corporation Building and Plumbing Handbook 17
7 Maintenance work
This section provides guidelines for 2. Property owners are responsible for the Detailed below is the process to be followed
customers and licensed plumbers relating cost of any CCTV requirements where the when plumbers become aware of a blockage
to maintenance responsibility for CCTV is initiated by a licensed plumber. in a sewer connection, where it fits the
blockages in property sewers. The sewer circumstances outlined on (page 28):
Water Corporation will not reimburse licensed
property connection is the pipe between
plumbers for clearing any blockage where it is 1. Contact Water Corporation’s Service Faults
the inspection shaft and the junction on
found to be in the property connection, and and Emergency number on 13 13 75.
the Corporation’s sewer main, shown as A
will subsequently clear it from the inspection
and B on page 29. 2. Advise the customer service representative
shaft.
of the situation.
The guidelines ensure that property owners
3. If Water Corporation determine that an
will not be responsible for excavation to 3. Obtain a work order number from the
excavation is required to repair the sewer
excessively deep sewers or for excavation in customer service representative. Keep a
property connection, the Corporation will
another property. They apply to the record of the number.
assist the plumber when:
inspection shaft (IS sewers), long sewerage
connections and jointly used main drains o the depth of the required excavation is 4. Invoice Water Corporation referencing the
(other than in strata schemes). 2.5 metres or more; and/or work order number.
o excavation is required outside the 5. Water Corporation will pay the licensed
1. Property owners are responsible for the property.
cost of clearing any blockage in their sewer plumber a standard fee, as agreed with
property connection, where the blockage The diagram below illustrates the intent and the plumbing industry. The fee is intended
can be cleared from the inspection shaft. interpretation of this application. to cover travel costs and the onsite
assessment. Water Corporation expect
that no costs will be borne by the property
owner.
one vent required
lot boundary
ground level
road
I.S
vacuum sewer
property sewer
gravity sewer
collection chamber
18 Water Corporation Building and Plumbing Handbook 19
8 Trade Waste
Trade waste or industrial waste is any Blockages and overflows impact the
Minimum pre-treatment required Examples of typical business
wastewater discharged from business other community and our ability to provide
than waste from office facilities or staff customers effective wastewater services. Cafes, restaurants, Function centres
amenities. Under the Water Services Act 2012, all Lunch bar, deli taverns/hotels
Installation of a
businesses involved in the retail food industry Takeaway shops quick service restaurants
If disposing trade waste into our wastewater Water Corporation
must obtain written permission in the form of Fish and Chips catering establishments
system, business operators are legally accepted
a trade waste permit before discharging any Kebab shops food manufacturing
required to have a trade waste permit. If the grease arrestor
waste into our wastewater system, and Butcher shops school canteens
wrong waste goes down the system, it could Bakeries
comply with all permit conditions including
cause serious harm to public health and the
the installation or upgrade of a grease Childcare centres Takeaway pizza only
environment.
arrestor. Installation of a Fish retail (No other type of food
8.1 Applying for a Trade Waste Permit Water Corporation (wet processing) prepared on site)
8.3 Grease arrestor and other pre-treatment
Complete a trade waste application form, requirements (for the food industry) accepted School canteen Donut shop
along with any relevant supplement In-sink and floor (no cooking)
During the trade waste application
forms and submit to Water Corporation strainer units Bakery (bread only,
assessment process, our trade waste officers
with site hydraulic drawings (plumbing no pies or cakes)
assess if a grease arrestor is required based
design drawings) for assessment prior to
on the type of activities being undertaken. In
commencing any discharge of trade
general, retail food businesses that prepare
waste. See www.watercorporation.com.au Only pre-treatment devices, which are Note: Water Corporation has a minimum
and cook on site require a grease arrestor.
for an application and supplement forms. accepted for use by Water Corporation should grease arrestor size of 540 litres and a
The list below shows typical pre-treatment be installed and connected to the sewer. For maximum size of up to 6000 litres. Although
8.2 Retail food industry (for more information on pre-treatment products larger sizes from 3000 to 6000 litres have
requirements for different types of retail food
all other industry type visit: been approved for individual use by Water
businesses.
requirements, see section 8.7) www.watercorporation.com.au/ Corporation, these are not approved to be
The grease and fat contained in wastewater pretreatmentproducts used in series. Customers wishing to install
can accumulate both in your drains and our these larger grease arrestors should seek our
8.4 Sizing of grease arrestors
wastewater system, resulting in odorous approval before installation.
and toxic gases, corrosion, blockages and The size of a grease arrestor is critical in
ensuring the wastewater discharged from Peak Flow Rates Method
wastewater overflows.
a greasy waste producer has the optimum Where the hourly peak wastewater flow rate
conditions for efficient suspended solids, oil is known, this can be used as the ‘Calculated
and grease removal. Grease Arrestor Size’ (see Recommended
Grease Arrestor Size table) to determine the
Two methods can be used to determine the
recommended size.
appropriate size of a grease arrestor. Both
are based on ensuring the wastewater has a Fixture Unit Rating Method
minimum retention time of one hour. The grease arrestor size, in litres, is the sum
of the fixture unit ratings of all fixtures that
feed into the grease arrestor multiplied by
100 (see Fixture Rating table). Using the
Peak Flow Rates Method determine the
recommended grease arrestor.
Licensed plumbers need to be aware that 9.1 Isolation of internal lines Isolation of internal lines
issues affecting plumbing work may arise At the time of subdivision, internal water or
during the development of land. sewer lines may be isolated from the building
A development of land includes: they are servicing. The problem is more severe
New internal B
if the sewer connection point or the water sewer main
o amalgamation by subdivision of two Sewer line
new lot 1
or more lots; meter is isolated, as illustrated in the Isolation
A
o any green title or strata subdivision; of internal lines diagram (on page 25).
and
o any building on a land parcel.
An example on the next page highlights where
The main areas that plumbers should be a single lot was subdivided into two, existing
new boundary
aware of are: internal water and sewer lines extend into the
new Lot 2. Prior to the subdivision being
o internal sewer or water lines that extend finalised, it is necessary to provide a new
into another lot when a lot is subdivided; sewer connection point at B and realign the
o water meters located in a new lot separated sewer line going to A, so it is entirely within new lot 2
new internal
from an existing house; the new Lot 1 to a new connection point at B.
water line
o sub-meters that may be required on a
multi-residential development or strata The water connection point at X would need X Water Main
10.1 Proposals to construct, demolish or Builders and licensed plumbers working for
Overall space required alter buildings Land Developers should also consider the
for reading and replacement of meter is 700mm
Any person proposing to build, demolish or following points.
alter any building or construction activity in 1. That our water and wastewater services
an area served by a Water Corporation water are adequate for the proposed building or
Customer
or sewer main must obtain approval and pay development. In some circumstances, it
Water Corporation Responsibility Responsibility
the prescribed application fees prior to will be necessary to extend or enlarge the
requirement under section 82(1) of the Water property.
Approximate face to face length: 300mm Services Act).
80mm to 2. Wherever possible, all survey levels provided
Rotate valve
should be in Australian Height Datum (AHD)
60mm to
Rotate elbow
Water Corporation provides guidance for
Tail Tail single residential and some other building as it assists in ensuring the building can be
(40mm Long) (40mm Long)
types. Builders must refer to our Residential adequately served by the sewer, and makes
Meter
Guidelines for Designers document to assist the design of piling easier. This is particularly
with the self-assessment of design prior to important where the ground level has been
lodgement of an application. altered.
Water Flow
The self-assessment allows you to identify 3. Builders are responsible for establishing the
the requirements to protect our sewer assets location of sewer connection points prior
Finished Ground Level
from the effects of building and construction to starting any works. In the event that the
activities. It is intended to maintain adequate connection point cannot serve the proposed
access to Water Corporation sewer assets building, or it is not located in the correct
whilst assisting the protection of your position, the builder will be responsible
proposed works from any future damage. for any additional works necessary. This is
The Residential Guidelines for Designers can particularly important in the redevelopment
only be applied to the following building or of lots in older suburbs.
construction activities within the prescribed 4. In some circumstances, the builder
Installing meters below ground level proximity of our sewer mains: may need to have the location of Water
in a box o Single residential buildings Corporation’s pipe work confirmed by
Currently only one meter box has been o Single Storey Addition/Alteration to existing survey.
residential buildings
assessed by Water Corporation as acceptable: o Below ground swimming pools, spas or 5. Licensed plumbers are required by law to
tanks
o METER BOX MMR 21099, Service Box, apply to Water Corporation prior to
o Sheds
Meter, Supplier --
- Stockbrands Co Pty Ltd, connecting a property to the sewer mains.
o Retaining walls.
53 Edward St, Osborne Park, WA 6017. On some occasions this application is
o D1200 METER BOXES are not acceptable. For any other building and construction made by the builder, however if in doubt
activities not listed above, you will need to licensed plumbers are advised to contact
refer to our Protection of Services Manual the Corporation on 13 13 95.
(Guidelines for Designers).
6. Licensed plumbing contractors are required To eliminate any potential risk caused by
to submit a drainage plumbing diagram underground directional drilling activities
when they are the responsible person for into private, local government or Water
drainage plumbing work that involves the Corporation sewers and drains, it’s
installation, alteration or extension of important to refer to Western Power for
drainage plumbing. Refer to the Building more information:
Commission Drainage Plumbing Diagram
www.westernpower.com.au/safety-access/
homepage for further information.
working-near-our-network/
10.2 Sewer Main Alignments
Licensed plumbers must exercise caution when
Information on Sewer Main Alignments can clearing blockages in or near sewer lines
be found in the Residential Guidelines for particularly in the front verge. The safety of
Designers document. plumbers is at risk if cutting tools are used to
Please refer to our full Guidelines for Designers clear the blockage that is potentially caused by
manual for guidance to protect Water live electrical cables.
Corporation’s water, sewer and drainage Warning --
- Licensed plumbers:
Power companies and their electrical
services, and requirements for access to those contractors are required to take all prescribed o Mechanical devices and high pressure
services, where building and/or construction precautions to prevent the cross boring of cutters can cut into a cable, presenting
activities are carried out in their proximity. electrical cables into sewers, drains and other a serious electric shock or electrocution.
pipes and conduits. However, Western Power o Never attempt to clear a blockage unless
If you require assistance please contact
advises that live cables can often penetrate you are absolutely certain that a power
us on 13 13 95 or email building.services@
drainage pipes, storm water pipes, sewer cable is not the cause.
watercorporation.com.au
mains and sewer connections to properties. o Do not make assumptions about the
For more information please refer to the installation or location of underground
Western Power website. power cables.
The Legal References table describes some of 14.1 Fire Service configurations for backflow protection
the responsibilities plumbers have under the
following water legislation:
Explanation of notes to backflow boundary protection diagrams
o Water Services Act 2012
o Water Services Regulations 2013 Note 1 All backflow prevention devices internal to the property boundary or downstream
of a Water Corporation service (metered or otherwise that shall be located just
These requirements recognise the licensed
within a property boundary) must comply according to the following plumbing
plumber’s role in protecting water and
standards: AS/NZS 3500.1:2018, AS/NZS 2845.1:2010, AS 2845.2:2010 and AS
sewerage infrastructure and ensure that the
2845.3:2010.
interests of all customers are protected.
Note 2(a) A suitably rated backflow prevention device must be installed at the boundary
based upon the maximum level of backflow risk assigned to the Customer’s
property.
Note 2(b) If the water service is <=25 mm in size and the customer’s property is rated as a
LOW form of backflow risk then Water Corporation’s water service meter shall
provide the necessary level of low backflow protection as the service meter has an
integral dual check valve as part of its design.
Note 2(c) If the water service is >25 mm in size and the customer’s property is rated as a
LOW form of backflow risk then a low rated form of backflow prevention must be
installed, as a minimum, downstream of the service meter.
Note 2(d) Where testable mechanical valve type backflow prevention devices are installed, the
isolation valve upstream of the line strainer and the isolation valve immediately
after the device must be resilient seated.
Note 2(e) Where flow rate and/or pressure does not allow the use of a mechanical valve
type backflow prevention device then refer to note 3.
Note 3 An Air Gap (AG) / Break Tank (BT) provides a low level form of backflow prevention
protection. A Registered Air Gap (RAG) / Registered Break Tank (RBT) provides a
high level form of backflow prevention protection and is commonly used as an
alternative form of low / medium or high level of backflow prevention protection in
scenarios where flow rate and / or pressure becomes a possible operational issue
to a customer and / or DFES (Department of Fire and Emergency Services).
Note 4 Except with Water Corporation’s written authority, no branch or fitting shall
be connected to a private service pipe within a distance of one meter on the
consumer’s side of our stop-cock or water meter.
size to be size to be
determined isolation valve determined isolation valve BuilderNet© is the most effective and efficient way of lodging your
by customer or equivalent by customer or equivalent
requirements requirements service connection and building applications with Water Corporation.
as close to the
Water Faults, emergencies and security 13 13 75
Corporation
boundary as practically meter 24 Hours
}
possible no branch
connections permitted
at this zone
double check
detector
assembly
no branch connections
permitted at this zone
} AG/BT backflow
prevention Building services and subdivision enquiries
8am --
13 13 95
- 5pm weekdays
fire hydrant
Waterwise helpline 13 10 39
hydrant hydrant
or booster or booster
24 hours
cabinet cabinet
booster inlets
booster inlets
Website www.watercorporation.com.au
Email building.services@watercorporation.com.au
flow flow
WaterCorporation
Water Corporationdrinking
drinkingwater
water Water Corporation drinking water
sizetotobe
size be size to be
determined
determined isolationvalve
isolation valve determined isolation valve
by customer
by customer orequivalent
or equivalent by customer or equivalent
requirements
requirements requirements
no branch
connections
permitted in this
zone (note 4)
mechanical valve
assembly appropriate
to teh risk level
no branch
connections
permitted in this
zone (note 4)
}} AG/BT backflow
prevention
(note 2 and 3)
flow flow