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Jessica Heling, Crystal Jacobs, Natalie McGovern, Mariya Garpinitch, Brittany Hilker,
Known for its unique and diverse atmosphere, the zip code 53212 is the place close to
33,000 people call “home (Appendix B).” After performing a comprehensive assessment of this
area, we learned of health promoting behaviors as well as health disparities occurring in this
community. While this zip code has various strengths, there are numerous health concerns as
well. Unfortunately, these weaknesses have the potential to create an inherent risk for adverse
health conditions. These strengths and weaknesses as well as their effects on the community’s
The zip code 53212 has numerous strengths. As observed in our windshield survey, there
are several clinics and local hospitals near our assigned zip code. Columbia St. Mary’s and
Aurora Mount Sinai are the two hospitals that are located close to the community. This close
proximity allows residents the convenience to seek out health care when needed. Besides having
the advantage of close proximity to nearby hospitals and clinics, the city of Milwaukee has a
public bus system available for people who do not have the luxury of possessing their own
means of transportation. Those who do not have their own car to go to a nearby clinic, public
transportation significantly more than the state and country. Specifically, 15% of residents in
53212 utilize the bus, while only 1.8% of the state and 4.9% of the country utilizes the busing
system (Appendix B). Also, this zip code displays a higher achievement in receiving a
Bachelor’s degree than the city of Milwaukee. 14.3% of residents in 53212 have a Bachelor’s
degree, compared to 12.3% in the city of Milwaukee (Appendix B). As described in our
windshield survey, there are many parks accessible to those living in the area (Appendix A). This
COMMUNITY CARE PLAN 3
provides an opportunity for residents to spend time outside with friends and a place to engage in
physical activity.
While analyzing collected data, consideration was given as to what specifically are the
weaknesses that are contributing to the disparities in health quality. There are numerous
possibilities as to what could contribute to some very unfortunate statistics. While visiting the
community of 53212, the poor conditions of many of the homes really stood out. A great deal of
the houses were old and in substandard condition, as opposed to more modern houses located
outside of the city (Appendix A). Houses in this traditional urban neighborhood were painted
with material that could potentially contain lead. This is a health hazard for those living within
these homes. Lead poisoning is a serious health concern that must be addressed. Per 1,000
residents, lead poisoning affects 6.1 people, compared to 3.9 statewide and 2.2 nationwide
(Appendix B). The housing in these neighborhoods needs to be assessed and proper renovations
should be made by professionals, so that these homes can be brought up to proper health codes in
order to improve the overall wellbeing of others. Despite the prevalence of older homes, there
are many more significant contributing factors that deprive the residents of 53212 of having
The lack of employment opportunities and amount of people without a high school
diploma are other areas of concern. If one does not have the foundation of a basic education,
opportunities to obtain a job that would provide a sufficient income to compensate for the costs
of health care become scarce. This increases the likelihood of engaging in unhealthy lifestyle
behaviors. In order to combat these ongoing challenges in the area, the public needs to become
more involved and aware of these social issues so that these health concerns can be properly
addressed. Perhaps an increase in funds on the state and federal level will provide the
COMMUNITY CARE PLAN 4
opportunity to build more public clinics so that residents who have limited financial means can
receive the proper health education and care. This type of aid could ultimately lead to an increase
in health promotion behaviors and decrease the current health concerns in the area.
One of the main necessities needed to acquire adequate health care is to have a sufficient
income and employment. When reviewing data pertaining to household incomes in our assigned
area, the estimated median household income is $31,217 as opposed to the state average of
$50,814 (Appendix B). Also, 41% of people in 53212 have an income below poverty level
(Appendix B). Low incomes can influence an individual’s health habits, such as the purchasing
of unhealthy foods, fewer visits to the doctor, lower incidents of proper vaccinations and an
increase in health disparities. Opportunities for employment in the community are scarce and
only a few places in the zip code offer work. In 53212, only 52% of people are employed,
compared to state employment at 64% (Appendix B). Home Depot, Wal-Mart, Goodwill and a
handful of small convenient stores in the surrounding area are the main sources of employment
(Appendix A). Pay usually consists of minimum wage or slightly higher and minimal health
benefits are offered to employees. The lack of sufficient health insurance and wages makes it
difficult for employees to acquire health necessities such as prescription drugs, immunizations
and routine health examinations from healthcare providers. The scarcity of sufficient
employment is just one of the problems that residents of 53212 endure, besides the many other
underlying factors that contribute to the numerous social and economic challenges for current
residents.
The ability to obtain a solid education is another significant obstacle the zip code 53212
faces. Education increases the likelihood of better employment opportunities, higher wages and
sufficient health insurance. Nearly 40% of the residents in 53212 do not have a high school
COMMUNITY CARE PLAN 5
diploma and less than 15% have a bachelor’s degree. When compared to the state, 17% of the
people in Wisconsin have a bachelor’s degree and only about 10% of the population did not
graduate from high school (Appendix B). These statistics are profound and may provide a
correlation as to why unemployment and low incomes are prevalent in the area.
It was found during our research that this community has low immunization rates
(Appendix B). This leads to the occurrence of vaccine-preventable diseases. There is a high risk
for health care disparities as well. Healthy conditions may be directly depended upon the ability
to access it. Many times, this includes the ability to pay for. It is difficult to acquire adequate
employment and sufficient health care to prevent morbidity and rising mortality rates. Obesity,
diabetes, and high blood pressure are prevalent amongst members of this community and there is
a lack of low cost healthy food stores in the area to help balance these issues. While interviewing
the school administrator, we learned that obesity is a major health problem in their school. This
occurs partially due to poor food choices and the ease of access to fast food (Appendix C). Even
though these issues persist, there is a strong sense of community and effort to reduce the overall
morbidity and mortality in the area. Data collected for our assigned zip code revealed numerous
concerns about the health and wellbeing of individuals residing in the area in terms of morbidity
and mortality rates as well as social and mental health. As of now, the mortality rate in this
community is 8.6% whereas the state is only 6.1%. When observing the current morbidity rates
of 53212, the community is at 15% whereas the state is only 12% (Appendix B).
The comprehensive assessment of the zip code 53212 displayed many strengths and
weaknesses of the community. Strengths included many transportation options and close
proximity to local health centers. However, crime rates are significantly high and many do not
obtain education necessary for accessing health promoting entities. In addition, immunization
COMMUNITY CARE PLAN 6
rates are low and morbidity levels are high compared to state and national levels. Through the
data found, the 53212 community would benefit from our community nursing care plan. In
addition we have written a public policy letter to the state senator of Wisconsin regarding our
Diagnosis 1. By 3 1a. The community 1a. 1a. 1a. Cholesterol 1. The nurse
1: High risk months nurse will hold Secondary Community screening can identify will measure
for health 25% of monthly free high risk individuals monthly
disparities school-age screenings at who are most likely to attendance
in the children specified 53212 benefit from rates during
53212 and 50% of community individualize risk community
community adults of locations and assess factor counseling health free
related to the 53212 community (dietary instruction, screenings
high rates community members’ blood tobacco cessation, through
of will attend pressure, blood weight reduction, guest sign-in
morbidities monthly re- sugar levels, physical activity, and attendance
as screenings cholesterol levels, drug therapies) log.
evidenced to assess hearing and vision. (Edelman and Mandle,
by the blood 2012 p 238).
53212 pressure,
community blood sugar 1b. The community
1b. 1b. 1b. Good record-
exhibiting levels, nurse will consult keeping promotes
50% cholesterol Secondary Community
families in the better communication
greater levels and 53212 community as well as continuity,
morbidity hearing and on the importance consistency, and
than the vision. efficiency, and
of attendance of
national reinforces
health screenings professionalism within
average through monthly nursing (Wood, 2003
(Baungardn phone calls. p26).
er, 2009;
Center for
Disease
Control,
1c. Valuable
2010). 1c.The community 1c. 1c. information can be
nurse will record Secondary Community elicited from
ongoing assessment interviewing key
data of blood community members
pressure levels, about their health
blood sugar levels, concerns and issues
cholesterol levels, (Edelman and Mandle,
and hearing and 2012 p206). Key
COMMUNITY CARE PLAN 8
1d. The community 1d. 1d. 1d. The last step is the
nurse will refer Primary Community planning and
53212 community development of an
members to efficient referral
appropriate system to enhance
community continuity of care and
resources/physician to ensure follow up
s based on (Edelman and Mandle,
abnormal screening 2010 p 239).
assessment data.
2d.
2d. During monthly 2d. Calendar
Aggregate
chronic disease packaging, especially
2d. Tertiary in combination with
self-management
classes in a education and other
reserved classroom reminder strategies,
COMMUNITY CARE PLAN 10
Diagnosis 1. The 1a. Higher 1a. Primary 1a. 1a. Social marketing is 1. The nurse
2: Risk for 53212 education through Community an intervention that will review
injury community distribution of can be effective when crime
among the will leaflets and fliers injury prevention is statistics in
53212 decrease throughout the the goal of a the 53212 zip
population total crime 53212 community community health code area
related to risk index regarding public nurse. This through the
high crime by 5% by safety precautions, intervention would help of the
rates as December especially in public also be beneficial if local law
evidenced 1, 2013. areas such as the implemented with enforcement
by total post office, bus other community agency
crime risk stops, churches, and partners (such as local quarterly in
index of public bathrooms. radio stations). Social order to
329 Collaborate with marketing can send measure the
(CLRChoic organizations such out public service crime index
e, Inc., as the National announcements about decline
2012) Crime Prevention health promotion and within the
compared Council to obtain safety (Minnesota community.
to the materials on safety Department of Health, The nurse
national and crime 2006). will adjust
average prevention for interventions
total crime distribution. accordingly.
risk index
of 100
(Milwauke
COMMUNITY CARE PLAN 11
e, WI
53212
Crime 1b. Collaborate 1b. 1b. 1b. Consultation
Indexes). with community Primary Community between community
church leaders in health nurses and
order to promote community
and distribute organizations such as
information (word churches is aimed at
of mouth, fliers, bringing health issues
pamphlets) about to the attention of
domestic violence, decision-makers for
signs of violence, the purpose of
and hotlines to call changing laws,
in case of risk for regulations, and
harm. policies that effect
community health and
wellness. This
collaboration may also
create compelling
reasons why
community partners
would want to become
more involved in
developing resources
and supporting anti-
crime efforts
(Minnesota
Department of Health,
2001).
Diagnosis 1. Adults 1a. Community 1a. Primary 1a. 1a. Socioeconomic 1. Conduct
3: 65 + within adults 65+ will Aggregate status (SES) and yearly
Readiness the 53212 participate in a community unequal access to surveys of
for community mailed survey to health care are thought vaccination
advanced will assess barriers to to contribute to rates in the
immunizati increase flu and disparities in elderly
on status of their pnuemococcal vaccination rates population of
the adult influenza immunizations such (Egede, 2003, p. 326). 53212.
ages 65+ in and as access, cost, and
zip code pneumococ cultural differences.
53212 cal
related to vaccination
low elderly rates to 1b. 1b. A surveillance
1b. Survey of all
(65+) 75% by 1b. Aggregate system is useful if it
primary care
immunizati December Primary community contributes to the
providers in the
on rates aeb 53212 community prevention and control
COMMUNITY CARE PLAN 14
References
Ackley, B. J., & Ladwig, G. B. (2011). Nursing diagnosis handbook: An evidence-based guide to
Advameg, Inc. (2012). 53212 Zip code detailed profile. Retrieved from
http://www.city-data.com/zips/53212.html
Baumgardner, D. J., Cisler, A. R., Halsmer, S. E., Remington, P. L., Swain, G. R., & Vila, P. M.
Journal, 106(7).366-372.
Berkelman, R. L., Buehler, J. W., Klaucke, D. N., Parrish, R. G., Thacker, S. B., & Trowbridge,
from http://wondercdc.gov/wonder/Prevguid/p0000112/p0000112.asp
Centers for disease control and prevention. (2010). Data and statistics. Centers for Disease
CLRChoice, Inc. (2012). Milwaukee, WI 53212 crime rate indexes. Retrieved from
http://www.clrsearch.com/53212-Demographics/Crime-Rate
Edelman, C. L., & Mandle, C. L. (2010). Health promotion throughout the life span (7th ed.). St.
Egede, L. E., & Zheng, D. (2003). Racial/ethnic differences in adult vaccination among
individuals with diabetes. American Journal of Public Health, 93(2), 324-329. Retrieved
from http://ajph.aphapublications.org/doi/pdf/10.2105/AJPH.93.2.324
COMMUNITY CARE PLAN 17
Eves, D. G., Lave, J. R., Traven, N. D., & Kuller, L. H. (1994). Impact of Medicare
http://www.sciencedirect.com/science/article/pii/S009174358471019X
http://www.census.gov/prod/cen2010/briefs/c2010br-03.pdf
Jepson, R. G., Harris, F. M., Platt, S., & Tannahill, C. (2010). The effectiveness of interventions
to change six health behaviors: A review of reviews. BMC Public Health, 10(538), doi:
10.1186/1471-2458-10-538
Klassen, T. P., MacKay, J. M., Moher, D., Walker, A., & Jones, A. L. (2000). Community-based
Nies, M., & McEwen, M. (2011). Community/public health nursing (5th ed.). St. Louis, MO:
Elsevier.
Minnesota Department of Health. (2001). Public health nursing section: Public health
interventions–applications for public health nursing practice. St. Paul, MN: Department
of Health.
Minnesota Department of Health, Office of Public Health Practice. (2006). Wheel of public
health interventions: A collection of “getting behind the wheel” stories 2000-2006. St.
Opel, D. J., Diekema, D. S., Lee, N. R., & Marcuse, E. K. (2009). Social marketing as a strategy
Retrieved from
http://archpedi.jamanetwork.com/article.aspx?articleid=381438#AuthorInformation
COMMUNITY CARE PLAN 18
Racial and ethnic disparities in immunization initiative community plan for Milwaukee,
http://www.docstoc.com/docs/52395547/Racial-and-Ethnic-Disparities-in-
Immunization- Initiative
Sperling, B. (2010). Religion in Milwaukee (zip 53212), Wisconsin. Sperling's best places.
United States Census Bureau. (2010). In American fact finder. Retrieved from
http://factfinder2.census.gov
Welschen, L. M. C., Bloemendal, E., & Nijpels, G. et al. (2005). Self-monitoring of blood
glucose in patients with type 2 diabetes mellitus who are not using insulin. Cochrane
Wood, C. (2003). The importance of good record-keeping for nursing. Nursing Times, 99(02),
26.
World Health Organization. (2010). A framework for community health nursing education. New
Delhi, India: World Health Organization, Regional Office for South-East Asia.
World Media Group, LLC. (2012). 53212 Zip code population and races
Zedler, B. K., Kakad, P., Colilla, S., Murrelle, L., & Shah, N. R. (2011). Does packaging with a
Zip Atlas. (2012). 53212 Zip code map & detailed profile. Zip atlas. Retrieved from
http://zipatlas.com/us/wi/milwaukee/zip-53212.htm
COMMUNITY CARE PLAN 19
Appendix A
Windshield Survey
b. Housing & Zoning Many of the houses in the area are very old and run down. Some homes are even vacant
c. Signs of Decay and boarded up. Most of the houses that are occupied are disheveled. The yards are not
kept up and the driveways and sidewalks are cracked and full of weeds. The houses have
very small yards. There are many play grounds in the area; however these are also old and
not well kept. Many of the homes are single family homes. However, there are
multifamily homes as well. In addition there are apartment buildings scattered throughout
the zip code area. There is very little new development of houses or businesses. So little,
development in this area that it seems out of place in such a run-down neighborhood.
There was one commercial zone that was very small.
d. Parks, recreation There are many parks in 53212. They include Kilbourn, which is located on North
areas Avenue at Bremen Street; Estabrook, where the north end of the park is on East Hampton
e. Common or shared Avenues. The east side of the park runs along the Milwaukee River and the west side of
space the park runs along Wilson Drive. The south end of the park ends at Capitol Drive. Finally
another park includes Lincoln park, which is located at 1301 West Hampton Avenue.
Also there are many small basketball courts and play areas. The parks we observed were
all open to the public. We observed many people using the park system. African
American, Hispanics, Caucasians and Asians were all seen enjoying the parks. Estabrook
Park seemed to attract the most diverse group of people. This park had Frisbee golf,
soccer fields, hiking and walking paths, a baseball diamond, dog park and picnic areas.
Lincoln park was especially noteworthy because of the waterpark, swimming pool and
golf course.
f. Stores In the 53212 area we observed a few grocery store. These included Pick’n’Save, Piggly
Wiggly, Aldi and OutPost. Pick’n’Save is located at 1100 East Garfield Avenue. Piggly
Wiggly is located at 709 East Capitol Drive. Aldi is located at 9700 West Capitol Drive
and OutPost is located at 100 East Capitol Drive. These grocers all contain meat and
produce. However, they are far away from each other. There are MANY corner liquor and
convenience stores. Almost one on every street corner. Some stores looked open others
appeared deserted. Residents in 53212 appear to travel to stores by walking or taking the
bus and a select few use automobiles. We saw three laundry mats which were relatively
close to the entire area. We also observed a few Walgreens and pharmacy stores. In
addition we saw an ethnic store called Pueblo Foods – Grocery Mart.
g. Transportation People in this neighborhood mainly take the Milwaukee County Bus System. The streets
are run down, filled with cracks and bumps. Highway 43 borders the West side of the
neighborhood which could be dangerous to pedestrians walking. There are many public
transportation bus routes available. We observed many pedestrians using the bus system.
The public transportation takes you almost anywhere you want in the city of Milwaukee
COMMUNITY CARE PLAN 20
and many surrounding cities. Traffic in the area is busy. The streets are loud due to high
frequent traffic. The vehicles that are on the road are old and noisy. They also look rusty
and worn out.
h. Service Areas There are many service and recreation services in the 53212 zip code. There is the
Riverworks Center located at 526 East Concordia Avenue. Creative Care Wellness Center
is located at 534 East Burleigh Street. Holton Youth and Family Center is located at 510
Eat Burleigh Street. Greater Philadelphia COGIC Resource Center is located at 2449
North Dr. Martin Luther King Drive. Safe and Sound – Reducing Crime Center is located
at 801 West Michigan Street. Heart Love Place and Head Start – Center for Children is
located at 3229 North Dr. Martin Luther King Drive.
i. Activities on the There are many neighborhood residents walking around on the streets. People cross the
streets streets even while not at cross walks. Many people hang out in groups at corners of
streets. The streets are busy with cars but also busy with pedestrians. Almost every block
has at least five individuals. People are dressed appropriate for the weather. Many people
were wearing tennis shoes, baggy clothes and baseball hats. We saw no animals other than
people’s dogs they were walking.
j. Protective Services We did not observe any fire departments. However, there was a Milwaukee Police
– Fire & Police department and a Women’s Correctional Institute. The Milwaukee Police Department is
District 5 and is located at 920 North 4th Street. The women’s correctional institute named
Milwaukee Women’s Correction Center, is located at 615 West Keefe Avenue.
k. Cultural The ethnicity mainly observed was African Americans. We also observed a few Hispanics
Characteristics / and Caucasians. In this neighborhood towards Highway 43 and Water Street is where the
Ethnicity / African Americans live. Toward the Milwaukee River and North toward Estabrook Park
Religion is where the Caucasians live. Near Center Street there seems to be mixing of African
Americans and Caucasians. We observed a Methodist church, True Love Baptist church
Providence Church and Greater Bethlehem Temple. There were many other places that
looked like churches but we could not find a name and/or they looked closed and
abandoned.
l. Class We would characterize the residents as part of the working class and lower class. This
judgment is based upon the appearance of the neighborhood. Most people drive old cars,
and live in old, run down houses. In addition the schools and churches also look worn
down and old. No one in the neighborhood appears to have an excess amount of money to
clean up their homes and neighborhood.
m. Health & There were many people on the streets smoking cigarettes. Many old automobiles were
Morbidity giving off exhaust and fumes. Also, houses and corner stores appeared dusty and probably
filled with asbestos due to the age of the buildings and homes. The residents of 53212
drink city water. They also use the Milwaukee sewage system. There are no hospitals in
the area. However, there is a dentist and a dialysis clinic. The Community Dental Clinic –
Marquette University is located at 210 West Capitol Drive and Columbia St. Mary’s
Dialysis Center is located at 400 West Estabrook Boulevard. There is also a Planned
Parenthood and a Heritage Health Center. Planned Parenthood is located at 801 East
Capitol Drive and Heritage Health Center is located at 2555 North Dr. Martin Luther
King Drive. We also observed two community gardens.
n. Politics We saw very little political posters and campaigns. The two signs we did see were for
Malohne Mitchell. We were unsure what his position of status is.
COMMUNITY CARE PLAN 21
o. Employment There are not many large businesses to provide work. There were many corner stores to
work at. A few larger businesses for employment for the resident includes: Home Depot,
Wal-Mart, Goodwill and small stores throughout the neighborhood. One business that
looked large and would need employment was Compo Steel Products located at 3637
North Holton Street.
p. Schools There are elementary, middle and high schools in the area. A few schools would include
Messmer high school, Milwaukee Math and Science Academy and Peace Elementary
School. Messmer is located at 742 West Capitol Drive. Milwaukee Math and Science is
located at 110 West Burleigh Street. Most are large old brick buildings. Very few have
play grounds or grassy areas. The ones that do have outside space, they are run down and
look deserted. The schools appear to be old. We saw one baseball diamond at a school but
all the others barely had a playground and if anything a basketball court.
q. Other Community In the neighborhood there was the Milwaukee Public Library, TMJ4 News station, and a
Resources Post office.
COMMUNITY CARE PLAN 22
Appendix B
Epidemiological Data
Household Size 2.2 people 2.5 people 2.4 people 2.5 people
Median income $31,217/year $34,868/year $50,814/year $38,844/year
Income below 41.4% 27.0% 12.1% -
poverty level
House or condo $183,700 $139,100 $171,000 $119,6000
value
(Advameg, Inc.,
2012)
Household
Income
Religion
(Sperling, 2010)
Crime (risk
index:100
national average)
COMMUNITY CARE PLAN 24
(CLRChoice, Inc.,
2012)
Pollution (risk
index:100
national average)
Pollution - 84 80 100
(CLRChoice, Inc.,
2012)
Morbity and
Mortality
(CDC, 2010)
Influenza vaccination rates among African Americans (Medicare Part B Beneficiaries 65 yrs and
older) 2001, MetaStar Data
Pneumococcal vaccination rates among African Americans (Medicare Part B Beneficiaries 65 yrs
and older) 2001, MetaStar Data
Appendix C
Key Informant Interview
information about the community. It’s a great way to hear from the people who interact in the
community and listen to their viewpoints. It also allows us to compare community strengths and
weaknesses. By studying the windshield survey and statistics of the 53212 community compared
to local, state, and national levels, we were able to come up with important topics that need to be
Some of the major issues that need to be addressed in the 53212 community include
crime and lack of higher education. The statistics show that the crime rate in this area code is
immensely larger when compared to the state and national levels. Also, this area code shows a
lack of higher education and a much greater high school drop-out rate when compared to the
state and national levels. Another pertinent issue to address is the high rate of morbidity found
here. As a result of this, we found it crucial to interview two key informants of the community.
The first interview we held was with the Community Liaison Officer, who works at the
Milwaukee Police Department District 5 to address crime in the 53212 area code. The second
interview we held was with an administrator from a high school on Martin Luther King Drive
The interview with the Community Liaison Officer focused on obtaining further
information regarding crime in the community. The officer stated that District 5 is the “busiest
district in all Milwaukee”. The types of crime vary, but the most frequently seen in the 53212
area code are burglaries, shootings, and armed robberies. Crime is caused by all age groups, but
the officer stated that it commonly deals with people in their late teens and mid-twenties. When
asked about safety, the officer stated that for the most part the community members feel safe, but
COMMUNITY CARE PLAN 28
it just depends on the location. Calling the police when a crime is committed is often the biggest
problem the community members lack to do, which makes it harder for the Milwaukee police
department to help maintain safety. The community members and the Milwaukee police
department set in place block watches within the community to help reduce and prevent crime.
The police and community members in that specific area meet from time to time and talk about
ways to help protect themselves and their neighbors. They set in place protocols that the
community members should do when a crime is being committed. Community members also
adopt household security measures to prevent crime. The officer stated that many community
members use lights, motion sensitive lights, alarm systems, and keep doors and windows locked.
Some even have their own security cameras! Overall, the officer believes that the Milwaukee
police department does a good job at keeping the community members as safe as they can be (R.
The second interview with the administrator of the private high school was very
beneficial at addressing many different issues of concern in the 53212 area code. The student
body from this school is 100% African American. According to the administrator, the reason
why morbidity is higher in this area code is due to many health problems in the community. One
of the major health problems is the increased obesity in students due to the availability of poor
food choices. The students eat a lot of fast food and snacks from corner stores, which offer
mainly processed food products. Home life is difficult for many; therefore, it is often difficult for
their mothers to cook meals. There is a lack of grocery stores in certain areas of the community,
which prohibits families to prepare healthy food meals as well. The poverty level in this
community is much higher when compared to the state and national levels. As a result, most low-
income families can’t afford to purchase healthier food, which is normally more expensive.
COMMUNITY CARE PLAN 29
Although home life and putting food on the table every day is tough for many families in this
community, there are nutritional programs available. This high school offers free or reduced
lunch for those who qualify, which is 98% of the student population. Along with that, Heart
Love Place has a free summer lunch program and St. Vincent De Paul has a soup kitchen that
Another issue that the administrator addressed about the community concerned
immunizations and the overall health status of students. Families often lack education on when to
go the doctor for routine check-ups and immunizations. It is hard to know what immunizations
students have or haven’t received because many have not kept a record of what they received and
where they received them. Also, it is noted that students either go to the doctor too often or too
little and for the wrong reasons. Many students are able to access health care, but they need to be
educated on how to better utilize the facilities. There is a lot of misuse of healthcare services. It
has been voiced by many community members that they would like more support, especially
more monetary support, meaning free healthcare opportunities. Community members would like
healthcare to be a one stop shop instead of having to go to multiple places for immunizations,
check-ups, and screenings. They don’t have the time or resources to go to many different
healthcare centers. The administrator noted that overall the students don’t seem well nourished.
For example, many students hair is not healthy, skin is dry, and many are obese. These are the
reasons why the health statuses of many students are poor and morbidity has increased in this
community.
The administrator had many other pieces of valuable information about the community.
The main source of public transportation is the bus, which for many is the only source of
transportation. Some kids have difficulty getting to school and home after school due to lack of
COMMUNITY CARE PLAN 30
bus routes near their neighborhood so many have to walk. The students participate in recreational
activities, but they differ between genders. Boys often like to hang out at parks and play
basketball. On the other hand, girls like to go shopping. There are multiple parks accessible to
the public in this community, but not many hiking paths or bike lanes. Recycling is not a priority
in the community along with the high school. Hazardous waste is not disposed of in the right
Overall, this community does not have a large sense of community and “caring for its
residents.” The residents are proud of their families, but not of their community. The students at
the high school talk about how they want to get out of Milwaukee, and refer to where they live as
the “ghetto.” Many of the high school students are scared to go out at night because they are
afraid of being mugged or robbed. Many issues cause stress to the community and the high
school students including poverty, access to good education, living in a household where the
mother has a boyfriend who molests the children, violence, crime on the street, and racial
tension. Lastly, the administrator spoke of how the media shines a bad light on the high school.
The news stations only show up when something bad happens, not when something successful
These two key informant interviews with the Community Liaison Officer and with the
administrator at a local high school gave a great insight as to what this community is like to live
in on a day-to-day basis. The two people interviewed did a very thorough job at explaining key
issues that cause conflict in the community and the problems that need improvement. All the data
collected will be very beneficial to community health nurses for addressing the key issues in the
Appendix D
Public Policy Letter
Brittany Hilker
1921 East Hartford Avenue
Milwaukee, WI 53211
November 24, 2012
Lena Taylor
Senator
Milwaukee Office
1518 West Capitol Drive
Milwaukee, Wisconsin 53206
My name is Brittany Hilker. I am a senior nursing student attending the University of Wisconsin-
Milwaukee College of Nursing. I am writing to inform you of some health problems in one of the
communities that you serve. These issues are of great concern to me as a future nurse because I
desire to see the community engage in health promoting behaviors. The current condition of this
community does not promote physical, social, and mental well-being. Without action, I fear that
this community will continue in its current state or grow worse.
I have been working with a group of eight other nursing students this semester to complete a
comprehensive community nursing assessment of zip code 53212. We reviewed the zip code’s
demographic data and morbidity and mortality rates, along with making observations of the area
and interviewing two key informants familiar with this community to determine the local health
problems. The three major community health problems we found in this zip code include:
1) Low immunization rate. Community members are at greater risk for acquiring vaccine-
preventable diseases. These diseases can be deadly or cause serious consequences.
Community education is important in raising awareness of vaccine-preventable diseases
as well as providing the community with the information and means of attaining such
treatments.
2) High crime risk. High crime rates affect the community as a whole. Shootings, strong
armed robberies, and break-in’s put members of the community at risk of bodily harm,
financial and material loss, and worst case scenario death. Educating the public on
reporting criminal incidences properly, efficiently, and effectively can help to reduce the
amount of crime within the community. It is also important to inform the community on
ways to minimize the risk of being the victim of a criminal offense such as locking doors,
leaving blinds closed, walking in well-lit areas, and removing valuable items from
vehicles to name a few.
3) High risk for health disparities. Community members may not have access to any care
which puts them at an increases risk for disease. This includes the absence of
preventative care, health screening, and access to health management for chronic
conditions.
COMMUNITY CARE PLAN 32
I think that these are important issues that need your attention. I urge you to support legislation
that will help ameliorate these community health problems, such as lobbying to enact the
proposed amendments pertaining to the bills of the state assembly JR1 SB12, JR1 SB11 and SE1
AB6. This pending legislation addresses the issues of increasing the current amount of state aid
for the Medical Assistance Program and increasing tax exemptions to employers who reimburse
their employees for their medical expenses. Please reply to me at the address above. I would
appreciate knowing how you might respond to these problems.
Sincerely,
Brittany Hilker
COMMUNITY CARE PLAN 33
Appendix E
Group Process Evaluation
Throughout the process of completing our community care plan project, our group
encompassed many strengths as well as weaknesses. In a group upwards of ten people, it can
become difficult to reach an easy decision regarding meeting times, or task delegation of the
project guidelines. We managed to stay on top of our responsibilities as a group and completed
designated tasks by their deadlines. We maintained consistent communication to ensure that all
To be an effective team, the work needs to be shared by all members, power and control
should be shared, communication must be present, and trust among members. Members must be
willing to cooperate, deal with conflicts, and be committed to the same outcome. There were
certain strengths in our group which enabled a forward working process to prevent any type of
“standstill” in productivity. Any conflicts of interest among group members were addressed
immediately. Evident leadership was displayed by some members which was a driving force to
the rest of the team by initiating decision making and other team processes. When a leader arose
in certain areas, there was no overbearing power and control by that member. This sharing of
control allows for trust among members and also equal responsibilities. Synergy within our
group was created by having a clear purpose of the project objectives, flexibility within the team,
Although many strengths were present within our team, some weaknesses existed as well.
There were times when group members were unable to meet at designated times due to work
schedules, driving distances, and other reasons. This posed a problem by disabling our group to
come together completely as a whole to discuss in detail, the aspects of the project. This is
COMMUNITY CARE PLAN 34
inevitable with a group so large to arrange for every member to meet at one specific time. We
were able to collaborate and work as effectively as possible to move forward with all members
who were present. Those that were unable to meet were promptly informed about group progress
and any tasks to be completed. This is relative to the importance of flexibility within an effective
team.
There were different decision making styles incorporated within our group process. Some
decisions were made using a delegation procedure process while others were made using a
consensus- decision making process. Most decisions were made on a consensus basis with all
members in the group present after class times, during scheduled group meetings, or over email.
The delegation procedure process was utilized with distributing project responsibilities and tasks
At various points in the project development, conflicts arose and each member’s conflict
management style became a key factor in the resolution or prolongation of these conflicts.
Compromising, accommodating, and collaborating styles were evident, but there was a
While working in a group environment, different personalities were present among the
group which could ultimately affect the working dynamic within the team. The members that
rose as leaders expressed the “eagle”-termed personality by exhibiting bold and decisive
characteristics. This type of personality displayed high motivation to completing tasks and
making decisions on a timely manner without hesitation. The “owl” personality trait was also
COMMUNITY CARE PLAN 35
present among multiple members. These members displayed wise and logical thinking
Reviewing our group process, organization was an important dynamic to the success of
this project. The most effective time of group work and communication occurred during a
meeting session where everyone could be in the same place, at the same time, to clarify project
emails or text messaging which is why we valued in-person discussion greatly. Keeping in mind
the large group size as well as personal obligations, flexibility and accommodation was essential
in “maintaining speed” of the process. All team members had an overall understanding of their
responsibilities of delegated tasks and their accompanied deadlines. We learned that trust within
the group had room for improvement because it facilitates an overall healthier work
environment. We experienced cooperation as well as divergence that can exist within a team and
the important steps and characteristics that make an effective team possible.
COMMUNITY CARE PLAN 36
Appendix F
Project Work Plan Log
Partners’ Roles:
Manager: Natalie McGovern Recorders: All City: Milwaukee Zip code
Area: 53212
Community Boundaries: North: Hampton Ave South: Juneau Ave East: The Milwaukee
River West: Highway 43
At your first meeting discussion the following and document your discussion.
1. What method of decision-making will you use?
2. Who will be typing the paper? Work was split between all members. Final product put
together and printed by Natalie.
3. Project Process - Attending to your process is critical. Some things that you may want to
discuss are the expectations that each partner will:
Do his or her fair share of work Attend all meetings
Turn in work in a timely fashion Be a positive problem solver
Value opinions of partner Give constructive feedback to
partner
Exhibit critical thinking
Describe how you will deal with conflict and workload distribution problems that may arise?
We will distribute the work fairly and solve conflicts by popular vote.
This tool will help you determine what your tasks or actions are, who will be responsible and
when it must be done. You need to be detailed in this and review this plan each time you meet,
evaluating what has been done and adding tasks or actions to the list.