Scrum master

Developed Desktop / Web Application for one of the biggest Travel organization to access all
consolidators for current and historical discounted pricing to book Airline tickets, Hotels and Cars worldwide.
2. Responsible for Vendor and Marketing Management, along with competitor analysis.
3. Experience with widely successful Agile techniques: User Stories, Story Mapping, ATDD, TDD, Continuous
Integration, Continuous Testing.
4. Proficient with agile processes including writing user stories, story sizing, backlog management.
5. Experienced in multiple agile framework such as Scrum and Kanban.
6. Maintaining Performance Dashboards such as Velocity, Commitment reliability, Capacity Utilization,
Estimation Variance, Scope Change, Defect Leakage, Backlog Health and conduct performance reviews during
Retrospective.
7. Manage attrition targets, Establish development plans through one on one, conduct skip level meeting.
8. Responsible for overall execution, performance, Service Level Agreement management, resource
management.
9. Coordinate with internal stakeholder, develop and implement action Plans to meet business goals.
10. Provide recommendations to senior leadership and develop solutions and roadmaps based on agile
framework.
11. Identify and implement best practices process to increase efficiency, compliance & control and optimize
savings.
12. Responsible for the following Operational Deliverables: Quality, compliance, Schedule Adherence.
13. Project Management, Product Management, and Team management, Process Management,
Communication Management, Monitoring and Controlling.
14. Active participation for Top Management meetings and discussions for policy modifications and formations.

Certified Scrum Master with 12 years of experience in different capacities primarily in the areas of Traditional
Development & Agile Methodology & Software Quality Assurance predominantly in BFSI, Market Risk, Supply
Chain Management, & Indian Public Sector domain.
* Expert at driving the adoption of Scrum rules, removing impediments and fostering self-management.
* Capable of bringing overwhelming enthusiasm and awareness to projects, keeping teams focused and
delivering success in rapidly evolving and dynamic environments.
* Perfect servant leader, having ability to facilitate cross-functional project teams and integrate their efforts to
maximize operational efficiency. Superior communication skills, enriched with logical reasoning.

Work Experience

Allianz Technology as Scrum Master-IT
Jan 2015 to Till Date
Allianz Technology is the global IT service provider. Hired as Test Analyst and got opportunity to facilitate and
support the Organizational Agile journey.Active Participation and contribution to Agile Centre of Excellence

? Facilitate and promote effective agile practices and the scrum process (Daily standup meetings, sprint
planning, sprint review, and sprint retrospectives) for the project.
? Take ownership of resolving non-coding challenges to keep the Scrum team focused on their sprint goals by
clearing the blocks that team may encounter.
? Facilitate both end-users and stakeholder?s feedback into Requirements Documents,Product Roadmap &
User Stories.

Key Projects:
? Abacus for BAFIN, Germany: Abacus is web based reporting engine to populate and validate Quantitative
reporting templates(QRT?s) based on European Insurance and Occupational Pension Authority. It facilitates
generation of XBRL files to actuarial supervisor for Sign offs. Technologies Used:Windows Server 2003, Java
1.5, Hibernante 3, Oracle 10g, Quality Centre.
? ABS-Sahara:Allianz Business System(ABS) is an integrated insurance system based on enterprise data
model.It covers all lines of insurance business and business processes. Technologies Used:Windows Server
2003, Java 1.5, Hibernante 3, Oracle 10g, Quality Centre

Coach team members on Agile processes and lead daily stand-ups and scrum ceremonies (Sprint
Planning, Sprint Review, Sprint Retrospective). Work closely with Product Owners, coordinating product backlog
grooming, story estimation and plan sprint. Track, escalate and remove impediments and protect team members
from interruptions and distractions to maximize productivity. Participate in Scrum of Scrum meetings, track burn
down, issues and progress. Work with component teams to resolve issues. Monitor and communicate the
progress to Senior management through 'Burndown Charts', Velocity trends, TTB values, Agile maturity
assessments. Meet with Stakeholders for constant feedback along with PO to translate the requirements into
Sprints and improvements.
Encouraged and implemented process improvements.

Scrum Master : Experience in Agile methodology. Developed high- performance teams that deliver
effective technology solutions through lean/agile principles and framework including Scrum, Kanban method.
Mentored agile principles at program and team level. Coached teams through Agile routines ,events and
ceremonies
* Pre sales support : Defining and implementing a structured way of monitoring opportunities involving client
meeting / solution pitch/ Request For Proposal (RFP) response/ Request For Information (RFI) response/
presentations.
* Experience in Adobe Experience Manager as developer and active participant in Scrum

Experienced Scrum Master with SAFe agile process, & with very good knowledge on medical domain and
worked 12 years for Philips Ultrasound.

Have good experience & exposure to play the roles of Scrum Master, Project Manager, Program Manager,
Product Owner, Release Train Engineer (RTE), QA Manager/Lead.

Well versed in Product and Software Life cycle, program increment planning, sprint planning, daily scrums,
retrospectives, stakeholder meetings, managing multiple vendors, managing multiple projects in different
locations and performed software demonstrations.

Lead the development, test, verification teams, worked on Project planning, schedule, estimation, designing test
strategy, test planning, estimation for large, complex projects, extensive experience in functional, system and
regression testing.

Possesses good leadership, people management and analytical skills.

driving team to comfortably execute all the ceremonies i.e. Sprint planning, Daily Scrum, Sprint
Retrospectives, Sprint Reviews.
* Support product owner and engineering manager in developing , maintaining and grooming of Product
Backlog
* Currently handling a scrum team with over all 15 team members
* Facilitates Sprint Planning , Release Planning , Daily Stand- Ups , Sprint Retrospectives and Demos
* Support/Collaborate with team members to implement Agile/ Scrum best practices .
* Responsible for resource on boarding, asset management, and managing the daily trackers.
* Handling of access requests, VDI Requests, access for application portals.
* Coaching the client with agile methodologies and processes.

Play a Consultative/Collaborative Role to help put in place the appropriate process and tools and with the
coordination of scrum team using Agile methodologies primarily Scrum & Extreme Programming Engineering
practices.
*Worked with Scrum Master and support product owner on owning user story creation, estimation, backlog
refinement, sprint management, daily scrums standup calls, retrospective meetings, tracking and building
software release plan and demonstrations.
 *Sound knowledge of Agile metrics (Burndown, Velocity, Cumulative Flow, Task Definition), team maturity and
fluency levels.
*Well versed in RPA - Robotic Process Automation concepts in Insurance and Financial services.
*Having sound knowledge and experience in ServiceNow, Microsoft Power BI involved in development of reports
for both internal and client specific operational complaint requirements like accounting, claims management,
Underwriting, Banking, payments using various data sources like GitHub, IBM DB2 database .

Work Experience

Wipro Technologies as Product Owner - IT
Dec 2018 to Till Date
Working closely with Project Managers in project tracking, configuration management leading to ?Versioning?
and risk management and setting up Traceability Matrices and Dashboards.
Working on various tools to provide solution to the entire product development team, QA team and development
team.
Preparing the High level Document(HLD) for the various scenario including the change request from
the product team.
Providing my solution to Voice Biometric and Appointment scheduling in Access Direct, which are upcoming new
features in the product.
Working on the configuration side of product to fix the issue and also analyzing the debug call logs to find the root
cause.
Functional knowledge on SOAP as well REST based integrations and setting up WSDL and creating
SOAP/REST messages.
Coordinating with various group to bridge the gap between product development team and other team members.
Help in identifying training needs and chalking out training programs for the individual teams and collectively for
the organization covering People, Process & Tools
Participating in PO Sync up to raise risks and dependencies and provide status update to Product Teams
globally.
Setting up and framing department activities, such as Engineering Huddles and Improves team performance by
building team cohesiveness, leading, mentoring, training, and motivating in order to facilitate cooperation among
the team.

Po

Growth Path
Scrum Master, Business Analyst: January 2017 - Present
Business Analyst, Tower Lead: January 2016 - September 2016
Technical Lead: May 2011 - August 2014

Scrum Master, Business Analyst

Tata Consultancy Services - Employee Transport Management System January 2017 - Present

Roles and Responsibilities

* Collaboration with Product Owner to identify the business needs.
* Facilitating meetings between product owner and the development team
* Facilitating daily scrum meetings
* Coaching and mentoring the team in Scrum practices Guiding the team with the best way forward.
* Helping the team understand the business requirements
* Facilitating scrum reviews and retrospectives
* Providing the support required for continuous improvement
* Requirement Analysis, Breakdown of user requirement into functional user stories
* Co-ordinate and collaborate with the UI design team to ensure best user experience
* Demonstration of developed product to the stakeholders
* Business Acceptance Testing

Senior Quality Assurance Analyst (6 years)and Agile certified scrum master and product owner(1+
year)for Principal global services with over 7+ years of experience in IT.
Facilitate the sprint planning meetings,daily standup, sprint demos and sprint retrospectives for my team.
Worked with team as product owner to grooming the backlog and plan releseases. Removed roadblocks for
successful iterations, which led to transition of release on time.
Facilitated scrum-of-scrum meetings with off shore team to provide visibility of team?s work and coordinated
cross-team dependancies.
Expertise in stakeholders management, feature preparation,preparing product road map, User Acceptance
Testing, System Integration Testing, SOAP,Rest services Testing.UI testing,Mobile testing.
Business Object univrse, Reports testing including designing and Preparing reports.
Preparation of Test Strategy, Test plans, test scenarios and cases based on Functional Requirements.

Working as a Scrum Master/PM for three cross functional teams (EHR,HQM,KBM).

? Implemented Agile Scrum Methodology throughout the organization to improve communications between
Engineering, Product Management, and Business
? Utilized Agile Scrum practices to help the team increase their velocity.
? Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings
? Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverable.
? Facilitated team and cross-team Retrospectives to build good working relationships among the distributed
agile teams.
? Collaborated with members of the Product, Business and Engineering Teams to develop and
maintain ProductBacklogs.
? Proficient in business understanding and define optimal processes & practices.
? Provides update to the stake holder on Project and

? Shouldering the responsibility of providing guidance to the Automation Team during scripting.
? Managing verification of automation scripts and code review
? Providing knowledge transfer to the new joinees about the product and process in NextGen healthcare.
? Adding values in testing approach for different releases
? Participating in recruitment process

Accomplishments:
? Implemented Agile process in organisation
? Instrumental in making enhancements in automation testing for reducing the regression testing time and also
so that tester can spend more time on new enhancement or features
? Played a key role in taking effective measures to enhance software engineering processes to reduce the
number of faults by 83% while delivering the software
? Undertook initiatives such as implementing new process for documentation of each requirement and change
control process to ensure that effective test documentation was in place
? Recognized for sharing suggestions to enhance or improve application performance by 90%
? Took several measures such as in line with BA and Product Owner and maintaining change control to ensure
that applications are in line with requirements specified by clients
? Implemented RCA process to reduce production defect.