ROBERT RESUME OBJECTIVE

CONVERSE
Highly efficient, motivated, adaptable, and solution-oriented individual with experience and
knowledge in Communications; Sales; Marketing; Signature Customer Service; Database
Management and Research, with strong analytical; problem-solving; interpersonal and
Rob.L.Converse@gmail.com written communication skills. Looking to leverage my skills and experience into a role as
Recruiting Coordinator.
516-510-1169

23 High St
Locust Valley, NY, 11560
linkedin.com/in/Robert-
converse-b91a558b
SKILLS
Sales/Product Marketing
EXPERIENCE
Video Auditor
United States Infrastructure Corporation (USIC), Hauppauge, NY / May 2019 – Present
 Monitor GPS locations and videos submitted by Underground Utility Locators to
ensure quality of work and compliance with the necessary standards of their job,
based on a set of criteria.
 Communicate with supervisors to deliver auditing reports and to maintain the unity
of organizational goals across the different corporate departments.

Customer Service

Quick Learner/Adaptability
Processor
Needs Assessment Reliant Funding, Melville, NY / Feb 2019 – May 2019
 Worked independently in a team setting to process originated applications for
Lead Qualification merchant funding.
 Reviewed & analyzed bank statements, credit reports and all documentation
Process Efficiency received.
 Accurately input data into the system.
Teamwork/Collaboration  Communicated closely with underwriters and sales teams to ensure procession of
all necessary documentation and produce at a high volume.

EDUCATION Inside Sales Representative

B.A. /Communications Telefluent Communications Inc: Renewal by Andersen, Northborough, MA / May 2017 –
November 2018
Bryant University,
 Set client sales appointments via inbound and outbound calls.
Smithfield, RI  Met or exceeded appointment setting and quality of goals within system guidelines.
December 2016  Accurately input data into the system.
 Awards Received:
o Ambassador of Love Award: May 2018 – For best display of company
values and mantra.
AWARDS o Recurring Recipient of the Monthly Big Mouth/Senior Inside Sales Rep
Award
Renewal by Andersen: o Highest Outbound Percent: 30% in 2017
o Lowest Outbound HpD in 1 week (1.49): March 2018
- Ambassador of Love Award: o Most Outbound Demos in 1 week (24): March 2018
May 2018
- Recurring Recipient of the
Monthly Big Mouth Award
Account Executive
- Best Outbound Percent: Corporate
Premium Marketing Group, Pawtucket, RI / JuneTrainer
2016 – July 2016
2017 Premium Marketing Group, Pawtucket,
 Entered management-training program with opportunity RI / July 2016 – August 2016
for advancement.
 Promoted from Account Executive position, with increased responsibilities.
- Most Outbound
 Acted Demos in 1
as an Assurance Wireless Outreach Agent, providing free lifeline cellular phones to people who qualified based
 Additional responsibilities: attended morning leaders’ meetings; coordinated my
on low-income or government assistance.
Week (24): March 2018 own events; recruited and interviewed new Account Executives; learned effective
 Performed Marketing related tasks through event coordination
team development and techniques;
and training management. led peer presentations; and, accounted
- Multiple Call Criteriaand taught a series of marketing
 Learned principles related to face-to-face marketing and the Assurance Wireless
for inventory.
Awards campaign through Peer Presentations.
 Utilized event and marketing performance evaluation strategies.
Communications Assistant
Television Bureau of Advertising (TVB), New York, NY / May 2015 – May 2016
 Promoted from Database Intern position, with increased responsibilities.
 Updated and maintained member, non-member and customer database, including new contact additions and station
roster updates.
 Provided account access to members, responded to new membership inquiries and reached out to prospective stations
for new membership.
 Initiated new database projects to streamline processes, organize and clean up data.
 Kept up with announcements of industry mergers and acquisitions, station swaps, etc.
 Monitored the Account Help inbox and directed incoming requests to TVB departments.
 Assisted with the production of TVB’s 2015 Forward Conference.

Database Intern
Television Bureau of Advertising (TVB), New York, NY / March 2015 – May 2015
 Updated TVB’s contact database, comprised of television stations and broadcast groups.
 Reached out to organizations for roster updates and sent login credentials to members.
 Responded to new membership inquiries.
 Completed other assigned or self-directed database projects.
 Assisted the Communications team by completing any assigned tasks.

Marketing Research and Business Development Intern

Television Bureau of Advertising (TVB), New York, NY / July 2014 – August 2014
 Worked closely with VP, Business Development & Marketing.
 Researched franchise information for the QSR industry, specifically Golden Corral. Obtained a Franchise Disclosure
Document and other proprietary information, which was used in a presentation to Golden Corral and developed
PowerPoint content for this presentation.
 Completed a variety of excel spreadsheets, including Time Grant (DMA Rank, Market Code, # Committed
Spots/Week); Early Morning Advertisers (Company, Ad Agency/Ad Expenditures); and, Cable Interconnect (Cable
TV Homes by DMA/Percent of US Homes).
 Used Kantar Media to create Media Mix documents.
 Prepared Market Profiles for TVB website for DMA’s, including information on the local economy and culture, key
industries; popular lifestyle choices and unique characteristics.

Advertising Director
Alternative Education Resource Organization (AERO) Roslyn, NY / January 2013 – August 2013
 Sold over $8,000 in advertising space on the AERO website and acquired new AERO members.
 Worked extensively on AERO’s annual conference in 2013. Duties included working with volunteers to setup the
conference; managing and setting up the bookstore; creating and organizing workshops; registering conference
attendees; and video-taping keynote speakers.