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INFORMATION SHEET 1.

5-1
Conduct Test and Documentation

LEARNING OBJECTIVES
After reading this INFORMATION SHEET, STUDENT(S) MUST be
able to:
• Know how to conduct documentation and test installed
software(s).

INTRODUCTION
Documentation is the collection of documents that
are designed to help people who need to manage,
operate or maintain computer hardware or software.

Computer documentation can generally be divided into two


broad categories:
•User documentation. This is designed for the end user of the
computer hardware or software. The user may not be a computer
specialist. As a computer user yourself, you will have seen a
considerable amount of user documentation, in varying forms and
of varying quality. Examples of user documentation are manuals,
on-line help, wizards and on-line tutorials.
Documentation usually consists of a combination of text and
diagrams. Types of user documentation include:
 Instructional material – usually accompanies the computer
system, be it hardware or software, and provides information
on how to use the system or particular aspects of it.
 Training material – aims to teach people how to use a
computer system, usually a software application. It can be
used as a self-study guide or as a resource by a trainer.

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 Policies or procedures documents – describe organisational
rules and guidelines and explain how to do a particular job or
jobs. They also help with quality assurance as a check that
standard procedures are being followed.
 Reference documentation - provides neither an
instructional nor a training role; it is simply a repository of
information. It is used by users who are already trained, to
remind them of intricate details that they cannot be expected
to remember. Reference documentation will be at the user’s
fingertips while the product is being used
•Technical documentation. This is designed for the people
responsible for producing or maintaining the hardware or software.
When you buy a new computer, you generally get a certain amount
of technical documentation of the hardware, so that you (or a
technician you employ) know what upgrades and so on are
applicable to your computer. Computer users almost never see
technical documentation of software, which is generally confined to
the organisation(s) where the software is developed.
Technical documentation describes the design
and construction of a hardware or
software product. It is not intended for
users of the product, but for the people who
build and maintain the product.
Technical documentation therefore tends to be
more detailed and formal than user
documentation. It is generally written and
maintained by the same people that it serves, for
example: Computer Engineers and programmers.
Can be either
• Printed or
• On-line (computer based)
Includes information that describes
• The construction of the computer (hardware) or
• The software that runs the computer
Examples of technical documentation include:

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Data documentation, Program documentation, and Hardware
documentation.

Media for Documentation


Computer documentation is presented in a wide range of forms, from
the traditional paper books to various computerised media. These
media can generally be divided into three groups:
• Paper documentation (print media)
• Static on-line documentation
• Dynamic on-line documentation

The choice of medium is determined by many factors. The most


important is usability – how well the documentation helps the users
of the application. This is determined by the nature of the user’s
requirements and the appropriateness of the medium to the task.
When developing documentation it is important to understand the
user’s requirements to know which medium is preferable. In a lot of
cases both forms may be required.

Testing Installed Hardware and Software


Installation testing is a kind of quality assurance work in
the software industry that focuses on what customers will need to
do to install and set up the new software successfully. The testing
process may involve full, partial or upgrades install/uninstall
processes.
The simplest installation approach is to run an install program,
sometimes called package software. This package software typically
uses a setup program which acts as a multi-configuration wrapper
and which may allow the software to be installed on a variety of
machine and/or operating environments. Every possible
configuration should receive an appropriate level of testing so that
it can be released to customers with confidence.

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Stress test (sometimes called a torture test) is a form of
deliberately intense and thorough testing used to determine the
stability of a given system or entity. It involves testing beyond normal
operational capacity, often to a breaking point, in order to observe
the results.
Reasons can include: to determine breaking points and safe usage
limits; to confirm that the intended specifications are being met; to
determine modes of failure (how exactly a system may fail), and to
test stable operation of a part or system outside standard usage.
In software testing, a system stress test refers to tests that put a
greater emphasis on robustness, availability, and error
handling under a heavy load, rather than on what would be
considered correct behavior under normal circumstances.
To prevent sort of headache, I always recommend giving new
systems a thorough stress-test to shake out the bugs before you
spend too much time on the system. Yes, it takes some time and
effort, but it is well worth it in the long run as you can usually
identify (or even push over the edge) components that were likely to
give you problems in the short to medium term.
Example Stress Test
a. Stress-testing the CPU (Critical)
The CPU is one of the most important components to test
because overheating here can lead to all sorts of problems, from
crashes to total system death.
Software Tool:
Prime 95 (http://www.mersenne.org/download/)
How to use?
Download using the link provided>unpack>run the executable
file.

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Run a torture Test
Source: http://www.zdnet.com/article/how-to-stress-test-your-new-pc-to-
shake-out-any-faults/
b. Stress-testing RAM (Critical)
Another critical component that needs thorough testing in
a new PC is the RAM. Bad RAM can cause all sorts of
annoying problems, from application crashes to random
system restarts.
The best tool for testing RAM is Memtest86+ (another free
tool). You download this tool and run it from a CD/DVD or
USB flash drive.
Like testing the CPU, testing the RAM will take a long time
(patience is a virtue).

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MemTest86+ v1.00 Interface
Souce: http://www.zdnet.com/article/how-to-stress-test-your-new-pc-to-
shake-out-any-faults

c. Stress-testing the hard drive (Optional)


Stress testing hard drives. If you have a good backup then
losing a hard drive isn't that big of a deal.

These are some stress test for different hardware. All


software used in the preceding procedures were used
according to its license agreement. Using cracked or pre-
activated software is strongly prohibited please use open
source software to avoid intellectual piracy.

Available Open Source Stress Test Software


a. MemTest 86+ (http://www.memtest.org/)
b. Prime 95 (http://www.mersenne.org/freesoft/)
c. HDTune Commercial (http://www.hdtune.com/)
d. Furmark (http://www.ozone3d.net/benchmarks/fur/)

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HDTune Pro 4.60
Source: http://www.zdnet.com/article/how-to-stress-test-your-new-pc-to-shake-out-any-
faults/

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TEST AND DOCUMENTATION SAMPLE REPORT

PURPOSE
This Test Report provides a summary of the results of test performed as
outlined within this document.

TEST SUMMARY
[Include basic information about what was tested and what happened.]
TEST TYPE (FUNCTION, UNIT, SYSTEM, ETC.)

[Include basic information about what was tested and what happened.]
Person In-Charge: [Ismael Balana]
Test Date: [mm/dd/yyyy] - [mm/dd/yyyy]
Test Results: [Enter a summary of the test conducted and results]
Additional Comments: [Enter any summary comments]

TEST RESULTS
[Summarize the test results. Include a detailed description of any deviations
from the original test plan, design, test case, or expected results. Include
any issues or bugs discovered during the test.]

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Template 1.5-1a

Sample Testing Report (Hardware)


The table below summarizes the results of system testing:

No. Test Specification Date Tester Pass/Fail Severity Summary Comments


Case Tested of Defect of Defect
ID

10

[If the test case failed, list the corresponding Test Incident ID in the
Comments column.]
Test Report Approval
The undersigned acknowledge they have reviewed the <Project Name> Test
Report and agree with the approach it presents. Changes to this Test
Report will be coordinated with and approved by the undersigned or their
designated representatives.

Signature: Date:

Print
Name:
Title:

Role: <Designation of Person In Charge>

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Template 1.5-1b

Sample Testing Report (Software)


The table below summarizes the results of system testing:

No. Test Specification Date Tester Pass/Fail Severity Summary Comments


Case Tested of Defect of Defect
ID

10

[If the test case failed, list the corresponding Test Incident ID in the
Comments column.]
Test Report Approval
The undersigned acknowledge they have reviewed the Test Report and
agree with the approach it presents. Changes to this Test Report will be
coordinated with and approved by the undersigned or an immediate
supervisor.

Signature: Date:

Print
Name:
Role: <Designation of Person In Charge>

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SELF CHECK 1.2-1

Multiple Choice Directions: Read each question and their


corresponding answers carefully and completely. Choose the answer
that best fits the question. Please circle the appropriate letter.
1. It is the collection of documents that are designed to help people
who need to manage, operate or maintain computer hardware or
software.
a. Documentation
b. user documentation
c. instructional material
d. technical documentation

2. This is designed for the end user of the computer hardware or


software.
a. Documentation
b. user documentation
c. instructional material
d. technical documentation

3. Usually accompanies the computer system, be it hardware or


software, and provides information on how to use the system or
particular aspects of it.
a. Documentation
b. user documentation
c. instructional material
d. technical documentation

4. Aims to teach people how to use a computer system, usually a


software application. It can be used as a self-study guide or as a
resource by a trainer.
a. Training Materials
b. user documentation
c. Policies or procedures documents
d. technical documentation

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5. Describe organisational rules and guidelines and explain how to do
a particular job or jobs. They also help with quality assurance as a
check that standard procedures are being followed.
a. Training Materials
b. user documentation
c. Policies or procedures documents
d. technical documentation

6. Provides neither an instructional nor a training role; it is simply a


repository of information. It is used by users who are already
trained, to remind them of intricate details that they cannot be
expected to remember. Reference documentation will be at the
user’s fingertips while the product is being used
a. Training Materials
b. Reference Documentation
c. Policies or procedures documents
d. technical documentation

7. This is designed for the people responsible for producing or


maintaining the hardware or software.
a. Training Materials
b. Reference Documentation
c. Policies or procedures documents
d. technical documentation

8. It is a kind of quality assurance work in the software industry that


focuses on what customers will need to do to install and set up the
new software successfully.
a. Training Materials
b. Reference Documentation
c. Policies or procedures documents
d. Installation Testing

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Answer Key 1.5-1
1. A
2. B
3. C
4. A
5. C
6. B
7. D
8. D

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TASK SHEET 1.5-1

Title: Conduct Test and Documentation

Performance Objective: Given are the following materials, you


should be able to install application software. Allotted time 20
minutes.
Supplies/Materials : Template 1.5-1a, Template 1.5-1b

Equipment :Computer

Procedure:
1. Read information sheet 1.5-1
2. Check the operating system
3. Check and update device driver
4. Test installed application software and hardware.
5. Generate a status report of the current installed
hardware and software.

Assessment Method:
Demonstration, Observation, Portfolio

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Performance Criteria Checklist 1.5-1

Trainee’s Name: ____________________________ Date: ______________


During the performance of the task, did you considered the following
criteria?

CRITERIA YES NO
1. Were tools, equipment and materials
listed?
2. Was the operating system check carefully?
3. Was the trainee check and update device
driver of the computer?
4. Did the trainee check and update installed
application software?
5. Did the trainee check and update installed
hardware?
6. Did the trainee generated a status report
of installed software(s)?
7. Did the trainee generated a status report
of installed hardware)?

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