17E47 Maple Lane

Oak Brook, IL 60124

Phone: (655) 454-9087
Fax: (655) 454-9088

June 19, 2019

Nancy Riebold
Executive director
Global Initiative Center
1012 Third Avenue
New York, NY 10021

Dear Ms. Riebold

I am a college student that is trying to find more opportunities abroad. I came across your website that
offers a free booklet that provides information concerning scholarship opportunities and how to apply
for them.

I would like to request a copy of the booklet from your company so that I may apply for the programs
before the deadline to do so is over.

Thank you for your time in reading this letter, as well as for the service you and your company provides.
I look forward to the information your booklet will provide me.

Sincerely,
Nicholas Cuchetto
Global Initiative Center
Nancy Reibold
1012 Third Avenue
New York, NY 10021

June 19, 2019

Nicholas Cuchetto
17E47 Maple Lane
Oak Brook, IL 60124
(655) 454-9087

Dear Mr. Cuchetto,

My company and I appreciate your interest in our booklet “Study Abroad”. However, we no longer
have any in stock due to more requests than anticipated. We have ordered more booklets and will
be able to provide you one in two weeks.

I would like to thank you for your patience in this matter. However, if you need the book right
away we can provide you a link to our website where we will post a link to an online copy of the
booklet.

For any further questions you may contact me again at NReibold@GIC.com or by contacting
Human Resources at (773) 856-7096. Thank you again for your interest in our booklet and I wish
you the best of luck on your education endeavors.

Sincerely,

Nancy Reibold
Executive director
Global Initiative Center
Global Initiative Center
Nancy Reibold
1012 Third Avenue
New York, NY 10021

June 19, 2019

Robert Manson
Sales Representative
Jones Printing Company
105 East Summit Street,
New Brunswick, NJ 08910

Dear Mr. Manson,

I have several problems with the latest order of booklets from your company, as a long-time
client of your company I would like to come to a resolution with the issues at hand.

The issues I have concerning the latest order are that the order was delivered late, and the order
was not complete. Of the 10,000 booklets we ordered from you, all of them were missing several
pages. This mistake is unbefitting of a company of your standing and it is not the first time I
have had issues with your company.

I would appreciate it if you could fix these issues by June 27, 2019, otherwise we will be forced
to take our business elsewhere. We have enjoyed a long relationship with your company and
would not like to see it end.

Sincerely,

Nancy Reibold
Executive director
Global Initiative Center