Research Questionnaire

Background Information:
We are the students of BBA (Hons) Part-IV, Institute of Business Administration, University of Sindh,
Jamshoro. Here, we are conducting the research on the topic “Impact of Training On Individual
Performance of Banking Sector”, the purpose of this research is to identify the impact of training on
employee performance. We want your voluntary participation to assist us in collecting research data by
filling out the required data in this questionnaire.

Personal Details:-
Name (Optional)_____________________
Gender___________
Branch Name_______________________
Age__________

1. How many training programmes are being conducted in a year?

a) 2 to 3
b) 4 to 6
c) 7 to 10
d) Above 10

2. What is your job assignment/position?

a) Customer Care
b) Branch Manager
c) Operation Manager
d) Cashier

3. Your employment period with bank?

a) 1 to 5 years
b) 6 to 10 years
c) 11 to 15 years
d) Above 15

4. What is your educational background?

a) Bachelor
b) Master
c) Diploma
d) M.Phill / Ph.D
5. Have you had any form of training since you joined the organization?
a) Yes
b) No
If “Yes” to the question above, please continue with the questions below.

6. How were you selected for training?

a) On joining the company.
b) Supervisors recommendation.
c) Compulsory for all employees.
d) Upon employee request.
e) Performance appraisal.
f) Don’t know.

7. Organizations consider training as a part of organizational strategy, do you agree with this
statement?
a) Strongly Agree
b) Agree
c) Neutral
d) Disagree

8. What do you think, training improves organizational productivity by reducing turnover.

a) Strongly Agree
b) Agree
c) Neither Agree nor Disagree
d) Disagree

9. Is training improves the performance the individual and gives more job security?
a) Strongly Agree
b) Agree
c) Neither Agree nor Disagree
d) Disagree

10. Training programme helped to increase the productivity of both quality and quantity?
a) Strongly Agree
b) Agree
c) Neither Agree nor Disagree
d) Disagree
11. How often do you undergo training?
a) Quarterly
b) Once in six months
c) Once a year
d) Once in two years
e) No specific schedule

12. What kind of training methods do you prefer?

a) On Job Training
b) Off Job Training
c) Both

13. Does training enable your performance more productive?

a) Yes
b) No

14. Does training assist employee to meet organization target to effectively managing time?
a) Yes
b) No

15. What are the methods of facilitation at the training you have attended?
a) Lectures
b) Demonstrations
c) Discussions
d) Presentations
e) Seminars

16. Do the methods used during training have any impact on your skill?
a) Yes
b) No

17. Are you satisfied with the present method of training?

a) Yes
b) No

18. How will you rate the quality of the training programme/s for which you have participated?
a) Poor
b) Very Poor
c) Average
d) Good
 19. How relevant were the trainings you received to your work?
a) Relevant
b) Not Relevant
c) Not Sure
d) Effective

20. Are you utilizing the training skills and knowledge acquired through training programmes?
a) Yes
b) No

21. What are the skills that the trainer should possess to make the training effective?
a) Should possess only technical skills.
b) People skills or soft skills are more important than technical skills.
c) Generalists makes better personnel manager than specialist.
d) Fond of talking to people.

22. What type of training and skills is being imparted for new recruitments in your
organization?
a) Technical Training & Skills.
b) Management Training.
c) Presentation Skills.

23. Do you think training and development programmme increase the efficiency in employees?
a) Yes
b) No

24. Would you require further training for motivation towards performance improvement to
enable you contribute to increased productivity?
a) Yes
b) No

If “yes” to the question above, please provide reasons below

25. Please specify any ways you think training and development in your organization can be
improved.

Thanks 