City Municipal Corporation of

Coimbatore

CITIZEN’S CHARTER

S.No. Contents Page No.

1. Introduction ......................................................... 2
2. Foreword by Mayor .............................................. 3
3. Objectives ............................................................... 5
4. About the City ...................................................... 6
5. Water Supply ..................................................... 10
6. Sewerage ........................................................ 15
7. Health and Sanitation...................................... 19
8. Birth and Death Registration and 22
Issue of Extract ................................................
9. Prevention of Food Adulteration ..................... 25
10. Other Trades Licensing .................................. 28
11. Immunisation ................................................... 30
12. Dispensaries and Maternity Homes ................ 32
13. Town Planning ................................................. 35
14. Roads, Street Lights ....................................... 40
15. Revenue Resources ....................................... 44
16. Swarna Jayanthi Sahari Rozgar Yojana ......... 48
17. Rain Water Harvesting .................................... 50
18. E-Governance ................................................. 52
19. Other Institutions and Services ............................. 54
20. Name and Telephone Nos. of Mayor, 55
Deputy Mayor and Councillors .......................
21. Telephone Nos. of Key Officials ...................... 60

1
 CITY MUNICIPAL CORPORATION OF
COIMBATORE

CITIZEN'S CHARTER

1. INTRODUCTION

Tamilnadu is leading in many Urban Sector reforms. As part

of its commitment to enhance the responsiveness and
effectiveness of civic services rendered by the urban local
bodies, the State Government decided to introduce ‘Citizen's
Charter’ in all the urban local bodies in G.O.Ms. No. 58
MAWS Department dated 16.4.1998. The first edition of the
‘Citizen's Charter’ was released by all City Municipal
Corporations and Municipalities in the State in the year 1998-
1999. It has improved the transparency and effectiveness of
the local body administration. Based on the experience
gained over the past few years and the feedback, it has been
decided to bring this second edition of the ‘Citizen’s Charter’
with improved information to citizens to make every citizen’s
interaction with the civic body easy, simple, hassle free and
efficient and also ensuring accountability and transparency.

This charter documents the citizen’s entitlement to

municipal services, quality of services, quick access to
information, stages to redressal of grievances and time
bound.

This charter also documents, apart from what we can

offer the citizens, what the citizens can do to help us serve
them better and what can be achieved if both of us join
together.

2
 2. FOREWORD BY MAYOR

The City Municipal Corporation of Coimbatore has adopted

this second edition of citizen charter in its resolution no. 169
dated 28.10.04 with renewed commitment to provide efficient
and prompt civic services to the citizens and with the fond
hope that on their part, the citizens would earnestly respond
and reciprocate in a positive way.

We consider this as a charter of responsibilities for us

in the corporation, both elected representatives and officials,
to make a sound and responsive administration to make the
town clean, green and most liveable for the citizens.
The first edition of the citizen charter was only to give
specific information to the people of this city on ensuring
quick response to their needs and redressal of certain
grievances. Now, we are introducing an on line complaint
system for certain

3
services and a three – step normal complaint redressal
system for all other services to ensure quick and efficient
redressal of grievances in a time bound manner.
To stream line the vehicle movement and control the
fuel consumption GPS, (Global Positioning System) has been
introduced in this Corporation. Forms and applications can be
downloaded directly from the system by the public. Birth and
Death Certificates can be obtained through VPP. The public
need not visit Corporation office to obtain applications and
forms. Tax items can be paid in any facilitation Centre and
Collection Centre, thus achieving the motto Any thing Any
where.
We shall acknowledge on the spot all complaints,
returns, declarations, applications, intimations and all
communications from the citizen.
We invite citizens to use this charter to ensure better
standards of service and bring to the notice of the concerned
authorities as listed. Any failure or non-compliance of citizen's
charter, the people are requested to contact the concerned
authorities.
We invite greater participation, support and assistance
from the citizens, which we value most.
We strive each day to improve the quality of life of our
citizens.

MAYOR,
City Municipal Corporation
Coimbatore

4
 3. OBJECTIVES

This Citizen's Charter is a commitment of the City Municipal

Corporation of Coimbatore to achieve a STAR system.
Simple

Transparent

Accountable

Responsive

in the administration of the civic body in fulfilling the needs of

the citizens of this city.
N By providing all important information to the Citizens
about the services being delivered by the Municipal
Corporation.
N By creating a system which will receive public grievances
and redress the same qualitatively and in a time bound
manner.
N By soliciting the cooperation of the citizens in fulfilling
their aspirations by mutual trust, confidence and help and
by making them aware of their duties to the community.
N By making each citizen’s interaction with us easy, simple,
hassle-free and efficient, while ensuring accountability
and transparency.
N By introducing e-governance and automated access to all
our functions and services and by directing the resultant
flow of efficiency-gains towards the citizens.
N By being fair, efficient, citizen – friendly and outcome –
focused.

5
 4. ABOUT THE CITY

The city of Coimbatore was constituted as Municipality in the

year 1866 and was subsequently constituted as a City
Municipal Corporation from 1.5.1981. It has a population of
11 Lakhs (2001 census) and an extent of 105.50 Sq. Km.,
The city is divided into 72 wards and these wards are
grouped into four Zonal Ward Committees.
The Corporation Council comprising of 72 ward
councillors is headed by Mayor, who is elected by voters of
the city. The councillors elect a Deputy Mayor among them.
The zonal ward committees are headed by Ward Committee
Chairman elected by ward councillors of the respective zonal
ward committee.
The executive wing is headed by the Commissioner
and he is assisted by a team of officials like City Health
Officer, City Engineer, Planning Engineer, Deputy
Commissioner, Corporation Education Officer, Assistant
Commissioners of Zones and other officers.
Coimbatore, popularly known as Manchester of South
India is well known for its textile industries and has excellent
potentials for industrial growth. Because of its proximity to the
hills of the western ghats, the city enjoys excellent climate
through out the year.
The City Municipal Corporation provides the following major
services
1) Water Supply
2) Sewerage
3) Waste Management
4) Roads

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 5) Drains
6) Street Lights
7) Public Conveniences
8) Issues of Birth and Death Certificate
9) Collection of tax and other revenue items
through online services (In facilitation Centres
and Banks)
10) Administration of Maternity Centres and
Dispensaries.

The City Municipal Corporation also enforces and regulates

the following activities.
1) Tax administrations.
2) Planning and Building permission
3) Trade and other licenses
4) Registration of Birth and Deaths
For each of the above services and activities, this
charter provides information about the details of services
offered, response time for rendering the services or
redressing

7
grievances, whom to complaint in case of default for
providing the required services and how a citizen can help.
This charter lists the names of Mayor, Deputy Mayor
and Councillors and their contact Telephone numbers for
better interaction of the citizens. The Charter also lists out the
names, designations and contact Telephone numbers of key
officials dealing with major issues.
The co-operation of the citizens is solicited broadly in the
following aspects:-
N Segregate waste at source
N Do not throw waste in Drains, streets, etc.
N Deposit wastes only at specified places and dust bins
N Do not allow children to defecate in open spaces
N Avoid connecting sewerage lines to open drains
N Avoid encroachments on public places
N Avoid occupation of roads and footpaths with
unauthorised stacking of materials
N Avoid letting of waste water on the roads

8
N Conserve rain water and provide rain water harvesting
structures in every building
N Avoid leaving animals on roads and public places
N Avoid misuse of public places including parks, open
spaces, public toilets, markets, Bus stands.
N Plant trees within and in front of premises, water them
and nourish them to grow
N Report leakage of water, bursting of water / sewage
pipes,
burning of street lights during day time, damage of public
properties posing health hazard
N Avoid damage to public properties.
N Ensure prompt payment of property tax, profession tax ,
Water charges, license fees and other Corporation dues.
N Adhere to Building Rules and avoid violations,
unauthorised constructions, etc.
N Adopt universal immunization
N Complain to the right officer in time and liaise with the
ward councillor.
N To use public toilets and sanitary complexes to avoid
health hazard.
N To adhere to Solid Waste Management Rules to keep the
city clean.

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 5. WATER SUPPLY

This Department is headed by the City Engineer to

assist the Commissioner. There are two Executive Engineers,
E.E (west) for west and south zones and E.E (east) for east
and north zones. There is one Assistant Executive Engineer
for each of the four zones and a Junior / Assistant Engineer
for every three to four wards. The engineering department is
responsible for undertaking development works and
maintenance of roads, water supply, drainage, street lights
and buildings of the Corporation. Apart from the above, there
is one scheme in the main office to clear the General
engineering related subjects.
Water Supply and Drainage:

Water Supply:

There are two major sources of supply of drinking

water to Coimbatore City: Siruvani and Pillur schemes.The
city is getting daily 87 MLD (million litres per day) from
Siruvani and 66 MLD from Pillur. The corporation is
maintaining the distribution of water supply. At present, the
supply of drinking water is maintained at 150 litres per capita
per day (lpcd). The entire supply of water from Siruvani is by
gravity whereas pumping is being done in the Pillur scheme.
At present Distribution of water supply is made once in 4 days
under pillur and on alternate day under siruvani scheme. A
seperate schema to augment Pillur water supply to the
Coimbatore Corporation is under progress.

Details of Water Supply Infrastructure:

Number of domestic meter connections 114168

Number of Non-domestic meter connections 4674

Number of tap connections 224

Number of Public fountains 2811

1017.687
Length of distribution main
kms

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Services / Functions
N Operation and Maintenance of Head works for water sup- ply
and distribution of drinking water to house holds and public
stand posts

N Sanctioning new House service connections

N Conveyance and distribution of water for private and
public uses
N Billing and collection of water charges
N Creating awareness among people to conserve water and
construct Rain Water Harvesting structures

Response Time for Complaints

Details Time Schedule /

Response
I. Water Supply :
(Subject to availability of At the Information
sanctioned strength of HSCs.) Centre on all
1. a) Issue of application for working days
new water supply house service 10 Am to 1.30 Pm
connections

b) Receipt of filled in applications At the information

with fees centre on all
Working days –
10 Am to 1.30 Pm

11
 c) Issue of acknowledgement On the spot

d) Intimation to the applicant on Within one week

rectification of defects noticed
in the application

e) After rectification of defects, 15 days

issue of notice /chalan for
remittance of fees for
water supply connection

f) Effecting Water Supply House 30 Days from the

service connection receipt of
application
II. Complaints / Defects
1. Replacement of 15 days
defective meter
2. Rectification of pollution in
drinking Within 24 Hours
water supply
3. Arresting of Leakage of Within 24 hours
water in the mains
4. Minor repairs 2 days
5. Major repairs 3 days
6. Repairs to hand pumps 3 days
7. Repairs to public fountains 2 days
8. Repairs to India Mark 2
pumps / Bore wells 7 days
9. Deficiency in chlorination 24 hours
10.Prevention of Fire At once

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 III. Special Demand
1. Supply of water through tanker Within 24 hours, if
lorry piped water supply
is interrupted
2. Supply of water through lorry for 3 - 5 days
Marriage / Festival

Needed Cooperation from Citizen

N Avoid wastage of water. Do not use drinking water for
gar-dening and other similar purposes
N Avoid unauthorised drawing of water and use of motor
pumps in Corporation connection to draw water.
N Get the repairs attended after proper intimation to corpo-
ration and under the supervision of Corporation Engineer-
ing Staff
N Pay water charges and other dues promptly and avoid
dis-connection
N Conserve rainwater and construct Rain Water Harvesting
structures in all buildings.
N Keep the tap closed both in house and in public stand
post to avoid pollution
N Report water leakage and water theft as a public service

N Do not tamper with water supply connection or meters

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whom to Contact for Redressal of Grievance

Second Contact :

Initial Contact Designatio Office

n. Phone no. Timing.

Ganapathy J.E / A.E. 2511911 8.00 to 10.00

MSR. A.M.
3.30 to 5.30.
Bharathi Park J.E / A.E. 2442236 8.00 to 10.00
HLR A.M.
3.30 to 5.30.
Gandhi Park J.E / A.E. 2471009 8.00 to 10.00
LLR. A.M.
3.30 to 5.30.
Singanallur J.E / A.E. 2573172 8.00 to 10.00
A.M.
3.30 to 5.30.
Sungam J.E / A.E. 2312267 8.00 to 10.00
A.M.
3.30 to 5.30.

Second Contact :
Assistant Executive Engineers
(or)
Assistant Commissioners

East Zone - 2572696 (Mobile : 94437 99207)

West Zone - 2551700 (Mobile : 94437 99203)
North Zone - 2213133 (Mobile : 94437 99220)
South Zone - 2215618 (Mobile : 94437 99211)
Third Contact
:
Executive Engineer - 2390261,
2399319

Third Contact :

Executive Engineer - 2390261,

City Engineer - 2394376

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 6. SEWERAGE

The Coimbatore corporation is having an area of

105.60 Sq.km. At present sewerage system is available in
only 23 Sq.km area.The Present Population of the city is
about 11.00 lakhs.The population already covered in the
existing UGSS is 4.00 lakhs.In order to undertake an UGSS
for the entire population of the Coimbatore Corporation. This
project has now been taken up with the central
government(JNNURM) and the State Government financial
Assistance as grant at the share of 50% and 20%
respectively. The Remaining 30% of project cost will be met
out from the general funds of the corporation.

At present, the project has been taken up for

implementation under JNNURM scheme at an estimated cost
of Rs.377.13 Crores in all Under Ground Drainage zones.
The Under Ground Drainage Scheme works are under
progress

15
Charges for services:

Sewerage connection Charges

Based on One time Sewerage collection charges to be

property Tax collected at the time of new connections.

Domestic Commercial

Rs. 300 1250 2400

Rs. 300 - 1000 4500 10000

Rs. 1000 - 5000 9000 17500

Rs. 5000 14500 24000

Annually 4968 10180

FUNCTIONS / SERVICES

N Operation and maintenance of installations relating to

sew-erage system
N Sanctioning of new house hold sewerage connections
and maintenance of house hold connections
N Maintenance of sewerage Treatment plant and sewerage
farms
N Cleaning of septic Tanks
N Revenue Collection

16
Response Time for Complaint Redressal
underground Sewerage Connection

Details Time Schedule /

Response

I. Sewerage Connection
At the
1 a) Issue of application from Information
centre on all
working days on
the spot

b) Receipt of filled in application At information

with fees centre on all
working days on
the spot

c) Issue of acknowledgement On the spot

d) Intimation to the applicant on 7 days
rectification of defects noticed,
if any, in the application

e) After rectification of defects, 7 days

issue of notice / chalan for
remittance of fees for
drainage connection

At the
f) Remittance of fees / issue of Information
receipt Centre
g) New Connection
Commissioning 15 days
2. Complaints of Blockage /
Leakage of drainage 24 hours

3. Rectification of defects in 2 days

Drainage connection

4. Replacement of missing
manhole lid 24 hours

II. Septic Tank Cleaning

At the
1. Receipt of Application / Information
Centre on the
Remittance of fees spot
2. Cleaning of Septic tank Within 2 days

17
Needed Cooperation from Citizens

N Do not throw other waste including animal waste and de-

bris into the sewage lines
N Do not connect sewage outlets to public open drains or
roadsides
N Adhere to safety measures before entrusting cleaning of
septic tanks etc to private persons
N Do not tamper sewage connections
N Pay tax and service charges promptly
N Avoid environmental pollution or nuisance due to your fa-
cility

Whom to Contact for Service Deficiency

Whom to Contact for Redressal of Grievance

Initial Contact Designation. Office

Phone no. Timing.

Ganapathy MSR. J.E / A.E. 2511911 8.00 to 10.00 A.M.

3.30 to 5.30. P.M.
Bharathi Park HLR J.E / A.E. 2442236 8.00 to 10.00 A.M.
3.30 to 5.30. P.M.

Gandhi Park LLR. J.E / A.E. 2471009 8.00 to 10.00 A.M.

3.30 to 5.30. P.M.
Singanallur J.E / A.E. 2573172 8.00 to 10.00 A.M.
3.30 to 5.30. P.M.
Sungam J.E / A.E. 2312267 8.00 to 10.00 A.M.
3.30 to 5.30. P.M.

Second Contact : Assistant Executive Engineer

(or)
Assistant Commissioner

East Zone - 2572696

West Zone - 2551700
North Zone - 2213133
South Zone - 2215618

Third Contact : Executive Engineer. 2390261,

City Engineer 2394376

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 7. HEALTH AND SANITATION

Solid Waste Management

The waste management in the city is entrusted with the

Health Department and Engineering Department. The aim of
the City Municipal Corporation is 100% collection of garbage
generated in the city daily.
Solid waste management in Coimbatore City is a major
function of Health Department. The area of the city is 105.88
sq.kms. This is divided in to 72 wards. The entire streets in
the above 72 wards are put in to blocks for the purpose of
sweeping. Waste generated in the city is about 500 tonnes
per day.
The waste generated is swept and collected in 700
dustbins and 201 containers which are distrbuted in various
street corners and dumper boxes. 2722 Sanitary Workers, 31
Sanitary inspectors and 57 Sanitary Supervisors are
employed by this Corporation. The collected garbage are
transported to dust bins by hand-drawn push carts.

Functions / Services
N Daily street cleaning and transportation of waste
N Night sweeping in Bus stands and market places
N Disposal of waste collected through various methods
N Removal of debris and construction wastes
N Special conservancy arrangements during festivals and
other important occasions attracting large number of
people
N Bulk clearance of wastes in special premises like
Kalyanamantapams, Hotels etc.,
N Maintenance and cleaning of public toilets, urinals on
daily basis
N Removal of dead animals
N Fee collection

19
Response Time for Redressal Of
Grievance Waste Management

Sl.
No. Details Time Schedule

1. Cleaning of Streets and Roads Monday to Saturday from

5.30 a.m. to 10.30 a.m.
from 2.30 p.m. to 5.30 p.m.
at all places
2 Market and Bus-stand places From 9.00 p.m. to next
day 4.00 a.m.
3 Collection and removal of Garbage Daily
4 Cleaning of public toilets and urinals Daily
5 Complaints regarding non-removal 24 Hours
of garbage’s
6 Removal of dead animals 24 Hours
7 Complaints regarding non- 24 Hours
sweeping of roads
8 Complaints regarding removal 3 days from intimation
of debris
9 Complaints regarding removal of 24 Hours
blockages in Public Toilets

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Needed Cooperation from Citizens
N Do not throw waste into open drains or streets

N Clean your premises and deposit wastes in the

designated points before street clearance by conservancy
staff
N Segregate house hold wastes in to degradable and non-
degradable
N Report non-clearance of garbage / debris to the
designated authorities
N Keep your premises clean. Remove bushes and shrubs
then and there. Prune trees abutting main streets and
avoid obstruction to traffic and people’s movement
N Use public toilets / urinals properly. Avoid nuisance in
open spaces / road margins
N Pay administrative charges and fees promptly

Whom to contact for Service Deficiency

Details Designation and timings

N Initial complaint Sanitary Inspectors
N Second contact Zonal Sanitary officers
N Third contact Corporation Health Officer

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 8. BIRTH AND DEATH REGISTRATION
AND ISSUE OF EXTRACT

Under the Registration of Births and Deaths Act.,1969 the urban local bodies play a
vital role in registering births and deaths within their territory and issue extracts of births /
deaths to the citizens. The following officers are entrusted with the responsibility of
registration in this corporation.

1. The Assistant Commissioners Custodian of

for the 4 Zones and Records
the Commissioner
for the Main Office

2. The Commissioner for the City Chief Registrar

3. The Corporation Health Officer Officer for sanctioning prosecution &

officer for compounding officers.
4. The Sanitary Inspector of the
Concerned ward Registrar

Service / Functions
a) Birth Registration within 21 days at the place of
Occurrence with the concerned
Sanitary Inspector of the ward.

b) Death Registration within 21 days at the place of

Occurrence with the concerned
Sanitary Inspector of the ward.

c) Issue of extract of By the concerned Sanitary

Birth register Inspector for current year and
previous year.

By the Zonal Sanitary Officers for

the years for which the Registers are
available with them in the Zonal
Office

At the Main Office for which the

Registers are available at the
Main Office by the City Health
Officer

d) Issue of extract of By the concerned Sanitary

Death register Inspector for current
year and previous year.

By the Assistant
Commissioners for the years
for which the Registers are
available with them.

At the Main Office for which the

Registers are available at the
Main Office by the City Health
Officer.

22
e) Application via on line (by VPL Tapal)
Cost of application is Rs 12/- + Search fee Rs. 50/-

Service / Functions

• Birth Registration
• Death registration
• Issue of extract of Birth Register
• Issue of extract of Death Register
• Application via online
• Non availability certificate

Response Time for Services / Grievances

Rate of fees
Details (Fill up this column Time Schedule
for all items)
Registration of Birth
From the Date of Birth At once
Nil
1. Within 14 days
At once
2. From 15 days upto 30 days Rs.2/-
7 days
3. From 30 days upto 1 year Rs.5/-
4. More than 1 year 7 days
Rs.10/-
(with court order)
I. Registration of Child’s
Name in the Birth Register
—
3 days
1. From the date of Birth upto
1 year
7 days
2. More than 1 year Rs.5/-
II. Registration of Death
At once
From the date of death —
1. Within 7 days
At once
2. From 7 days upto 30 days Rs.2/-
7 days
3. From 30 days upto one year Rs.5/-
4. More than 1 year 7 days
Rs.10/-
(with Court Order)
III. Birth / Death Certificates
7 days
Remittance of fees for Rs.12/-
1st 2 copies
Additional copy / 7 days
Rs.5/-
each additional copy

23
Who is responsible for information about Births & Deaths:-

1. For Institutional Cases = Officer or Person In charge of the institution

concerned.

2. For Domiciliary Cases = Head of the House Hold or in his absence

his nearest relative.

3. For place of Birth and Death = Head of the Management.

occurred in Chatram Or Lodge, etc

4. For baggers, Homeless cases = Concerned area Police persons.

Needed Cooperation from Citizens

• Register Birth immediately after birth

• Name the child, preferably before registration
• Informants for Registration should be responsible persons
who could give correct personal information to avoid problems
later
• Register death immediately after occurrence
• Informants should be responsible persons who could give
correct personal information
• Avoid nick names or alias names in giving information both
for the Birth and Death
• Insist on giving details to the Hospital where delivery occurs
for registration and a copy of the Report forwarded to
the Registration Authority
• For extracts give correct details and pay the required fees
for copies and search fees
• Inform the mode by which you would like to receive the
extract – through mail or in person or through messenger
• If it is through Messenger, give a specific written
authorization to collect the extract
• Do not insist on recording “Cause of death” in the extract
for death certificate, as it is not given, even though the
Information is entered in the main register of deaths.

Whom to contact for deficiency of service:

Details Designation

First complaint The Zonal sanitary Officers.

Second contact The Assistant Commissioners.
Third contact The City Health Officer.

It is national service to Register Birth / Death without omission

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 9. PREVENTION OF FOOD ADULTERATION

Prevention of Food Adulteration

The City Health Officer of the Coimbatore Corporation and a team of Food
Inspectors are entrusted with the responsibility of enforcement of the “prevention of Food
Adulteration Act 1954” within the said Corporation limit. The trades/traders handling food
articlesd are also licensed

The City Health Officer is the Local (Health ) Authoity for the purpose of the PFA
act 1954 and the Food Inspectors are working under his control. The Local ( Health )
Authority and the Food Inspectors are collectively responsible for the effective enforcement
of the provisions of the above act.
1) Every application for issue of renewal of a licence, for manufacture, for sale, for
storage and for the distribution of articles of food or for any specified article of food or class
of articles of food shall be in Form A and sent to the Executive Authority.

2) The fees to be paid for the payment or renewal of a licence shall be as specified in the
table below
Fresh
licence Renewal
Rs. Rs.

1.Wholesale dealer and manufacturer 25 15

2.Retail dealer with annual turnover of 15 15

Rs.5,000/- and below

3.Retail dealer with annual turnover above 25 25

Rs. 5000 and below Rs.25000/-
4.Retail dealer with annual turnover of 25 25
Rs.25000/- and above

5.Hawkers 15 15

25
3) A licence granted under this rule shall be valid for a financial year and shall
be renewed from financial year to financial year

The penalities for the violation of the act and rules vary from minimum
three months imprisonment with not less than Rs.500/-fine to a maximum of life
imprisonment with not less than Rs.5000 fine.

Functions / Services / Enforcement

• Have a watch over the sale of food articles within the territory
• If there are complaints or suspicion take samples of the food and send it
to the laboratory for analysis
• If found adulterated, prosecute the offender in a court of law and pursue,
so that it will act as a deterrent
• Issue licence for trades under the Act after verification and collection of
fees
• Create awareness among people and traders

Response Time for Service / Grievance Redressal

Details Time Schedule

1. Issue of Application Form At Information Centre on all

working days on the spot

2. Receipt of application At Information Centre on all

with fees working days on the spot

3. Intimation to the applicant Within a week

regarding defects, if any
noticed in the application
4. After rectification of defects, Within 30 days from the receipt
issue of notice / chalan for of application
remittance of fees

5. Issue of License 45 days

6. Belated remittance of fees 50 % Penalty

26
Renewal of License

Issue of application form At Information centre on all working

days on the spot
Receipt of application / At Information Centre on the spot
remittance of fees
Renewal of license Within 45 days

Citizens Cooperation Solicited

• Traders should avoid selling adulterated food articles or articles which are
not safe for consumption, as a service to the people
• Traders may inform suspected adulterated food articles in circulation
• Traders to obtain Corporation license or renew license with-out fail at the
appropriate time paying the prescribed fee
• Insist on license card from the Authorities, if not issued within 45 days
• Citizens may report adulterated food stuff under circulation to Corporation
Authorities, as it may save a valuable life.

Whom to contact for deficiency of service

Details Designation and timings
First complaint Food Inspectors 10.00 AM to 5.45 PM
Second Contact City Heath Officer 10.00 AM to 5.45 PM
Third contact Commissioner 10.00 AM to 5.45 PM

27
 10. OTHER TRADES LICENSING

These are normally called “Dangerous and offensive Trades” The

Corporation regulates and issues licenses for using any premises within the city for
running trades and installation of machineries therefore. The responsibility of
regulation and issue of license is entrusted with the following officials of the
Corporation.

1. Sanitary Inspector

2. Sanitary Officer

3. City Health Officer

The application form for running various trades along with the fees prescribed
in the schedule has to be submitted in the Zonal Office along with relevant
documents (i.e.) blue print, machineries installation permissions etc., The Sanitary
Inspector of the concerned area will give his inspection report and on the basis of the
inspection report, the traders will be issued with license to run the trade or license
will be refused by the City Health Officer.

Functions / Services

• Notify the trades, which need license together with the rate of license fees
• Field verification and issue of license / or renewed license

• Regulate trades by imposing appropriate conditions to avoid inconvenience

and nuisance to the general public

• Fixation of rate of license fee and collection including belated fees

28
 Response Time for Service /Grievance Redressal

Details Time Schedule

1. Issue of Application Form At Collection Centre on all

2. Receipt of application with fees
3. Intimation to the applicant
regarding defects, if any
noticed in the application
4. After rectification of defects,
issue of notice/chalan for
remittance of fees
5. Issue of License
6. Belated remittance of fees
Renewal of License
Issue of Application Form
Receipt of application/ remittance
of fees
working days on the spot
At Collection Centre on all
working days on the spot
Within a week
Within 30 days from the receipt
of application
45 Days
25% Penalty
At Collection Centre on all
working days on the spot
At Collection Centre on
the spot

Renewal of license Within 45 days

Citizens Cooperation Solicited

• Avoid unauthorized running of trades or machineries without license
• Adhere to the license conditions scrupulously
• Obtain licence / renewal of licence without omission and promptly
• Remit the fee dues promptly
• Do not encroach footpaths, streets by show causing materials outside
the shop.

Whom to contact for Deficiency of Service

Details Designation and timings

Initial complaint Sanitary Inspector - 10 A.M. to 5.45 P.M
Second contact Assistant Commissioner - 10 A.M. to 5.45 P.M
Third contact Commissioner - 10 A.M. to 5.45 P.M

29
 11. IMMUNISATION

This Corporation is playing an active role in Immunisation according to schedule

and in nation wide special drives for immunisation. The City Health Officer of the
corporation and his team of Doctors and Para – Medical staff are entrusted with the
responsibility for immunisation programme.
The national wide immunisation schedule is hereunder

Immunization to Children
1. BCG With in 15 days of child birth
2. ‘O” Dose Polio With in 15 days of child birth
a) DPT I Dose on 1 ½ months age of child with
Hepatitis ‘B’ I Dose I Dose Polio
b) DPT II Dose on 2 ½ months age of child with
Hepatitis ‘B’ II Dose II Dose Polio
3. DPT III Dose on 3 ½ months age of child
Hepatitis ‘B’ III Dose with III Dose Polio
4. Measles 10 months age of Child
5. T.T for AN mothers Two doses at an interval of one
month
One booster dose if the mother
have TT in her previous
pregnancy period, if this
pregnancy is within
2 years of 1st pregnancy.
6. D.T. for children in the age of 5 and 8 years

7. T.T. for children in 10th year of birth

8. T.T for children at 16th year of Birth

30
 The above all immunization are done in all 20 UHPs in every Wednesday. No
(area) outreach immunization from April 2008 onwards vaccination carrying out UHP
only.

Function / Service

• Field survey and enumeration work by Para Medical staff.

• Regular immunization at designated places.
• Special nation wide programme in immunization
• Creating awareness among people for timely immunization

Response Time for service / Grievance

Details Time Schedule

Immunization to public Every Wednesday
Polio immunization Every Wednesday

How can citizens help?

Adhere to immunization schedule for your child contact municipal authorities in case
of any out break of dangerous disease.

Whom to contact for Service / Grievance redressal

First compliant : Woman Medical officer of concerned
Health post
Second compliant : City Health Officer CMC
2395156
Third compliant : Commissioner Corporation
2390261, 2390263

31
 12. Dispensaries and Maternity Centre and
Urban Health Posts

There are 11 allopathic Dispensaries, 3 Ayurveda and 2 Siddha

Dispensaries and 20 Urban Health Posts and 2 Maternity Centre catering free
service to the poor. All these centres are managed by Medical officers and the
para medical staff. They are under the overall supervision of Corporation City
Health officer and Commissioner
The Location of Corporation Dispensaries
1. Cross Cut Road, Gandhipuram.
2. Ramalingam Colony.
3. MT P Road Dispensary
4. Devangapattai Mecricar Road
5. D. B Road
6. Thirumal Street.
7. Selvapuram
8. Kempatty Colony
9. Ramanathapuram
10. Pappanaicken Palayam
11. Puliakulam
Aurveda Dispensaries
1. Singanallur
2. Kattoor
3. Pappanicken palayam

Sidha Dispensaries
1. Kempatty Colony
2. Thiagaraya New Street

In all the above dispensaries minor ailments are treated with qualified
Medical Officers and para medical staff. Medicines are supplied to the needy
patients free of cost
In these Dispensaries free. T .B check – up and free medicines are
issued. The sputum test is also done free of charge.

Leprosy Eradication is done in these centres by identifying affected person

and free course of medicine supplied to these patients.

Public Health Lab

The laboratory is run by this corporation at Seethalakshmi urban health
post. Sputum, Blood, Urine, Seminal analysis are carried out free of charge. ECG
Machine is put in service in the laboratory. ECG is taken for patients on a
minimum fees of Rs.40/- per test.

32
S.No Name of the UHP Location
1 C T M Home X cut road, Gandhipuram
Sreenivasapuram
2 JRM Centre Jail road, Near park gate,
3 Raja Street Town Hall, Near Car Parking
4 K K Pudur 6th Street Extn. Saibaba Colony, KK
Puthur
5 S N Palayam Gokulam Colony, S. N Palayam
6 Telugupalayam Mani Road, Telugupalayam
7 Selvapuram Perur Main Road, Selvapuram
8 V V M Home Vysial Street, VVM Home
9 Pattunool Pattunool kara Lane, Sukurvarpet
10 Ganapathy Raja Street, Ganapathy
11 S L M Home Krishsamy Road
12 M M Home Ramaligam colony
13 Rathinapurai Rathinapuri
14 Peelamedu Pioneer Mill Road, Peelamedu
15 Sowripalayam Sowripalayam
16 Uppilipalayam Varatharajapuram Main Road
Upplipalayam
17 Singanallur Trichy Road , Vasanthamill, Singanallur
18 R N Puram Sungam, Ramanathapuram
19 Nanjuindapuram Nanjuindapuram Main Road
20 R K Bai Home Gandhi Park

Maternity Centre
1. Jayasimmapuram
2. Lawly Road

In all the above centres free A.N. check up is done on all Tuesdays and
immunisation is done on all Wednesday. In Six Centres (SLM, MM Home, RK Bai,
CTM Home, Singanallur + VVM Home) are attached with operation theaters in
which tubectomy operation ic done.

In all the above centres 1. IUD insertions are done free of charge. Oral pills
and nirodh are issued on all week days . The following UHPS are having facility of
ultra sonogram check up ( SLM, CTM, Ganapathy, VVM Home & M M Home ).

Deliveries are conducted in SLM Home, RK Bai, VVM Home, MM Home,

JRM, Najundapuram, Ramanathapuram, Singanallur. Selvapuram and PN centre.

The field staff and Medical Officer are educating public on personal
Hygiene, family welfare and other Health activities.

33
Reponse time for service / grievance
1. Service Maternity Round 24 Hrs
2. Dispensary 7AM to 11AM
3 PM to 5 PM
Except Sunday and
Govt. Holidays
3. Advise on Family welfare On all working days
except Sundays.

Prevention of Parent to Child Transmission of AIDS

An Investigation and counselling department is run by this Corporation with the aid
of TNSACS Chennai. A Counsellor is posted to counsel the AN mother
visiting UHPs and Blood test is done for all A N mothers to screening for AIDS in
the following UHPs
1. Singanallur UHP
2. C T M Home
3. S L M Home
4. R K Bai Home
5. V V M Home

The AN mothers are given proper advice on preventing parent to child

transmission of AIDS.

Whom to Contact

Details Designation and timings

First Complaint Medical Officer/
Women Medical Officer
Second Contact City Health Officer Ph : 2395156
Third Contact Commissioner Ph : 2396026

34
 13. TOWN PLANNING

The Executive Engineer (Planning) is entrusted with the responsibility of Town

Planning activities. This branch looks after regulation of building activities, layouts
and planning permission. The planning permission is granted by composite Local
Planning Authority headed by the District Collector and the Building permission is
granted by the Commissioner.
Organisation Structure

Commissioner

Town Planning Officer / Executive Engineer (Planning)

Assistant Town Planning Officers North, South, East, West

or Assistant Executive Under the control of
Engineer (Planning) Assistant Commissioner

J.E. / A.E. (Planning), (North, South, East, West)

Town Surveyor Zonal Level

Assistant Commissioner

Assistant Town Planning Officer /

Assistant Executive Engineer (Planning)

J.E./A.E. (Planning), Town Surveyor

35
How to Apply
Permissions / Licences related to Town Planning applications
have to be presented in the service centres of Four Zonal
Offices. The AE/JE (Planning), ATPO/AEE (Planning), Town
Surveyor, EE (Planning) will scrutinize applications before the
approval of Commissioner / Assistant Commissioners as the
case may be.

List of Documents to be attached for

Building Permission :
1. Prescribed application
2. Ownership Proof
3. FMB & Other Survey Records
4. Plan (Site Plan, Plan of proposed project, Section,
Elevation, Scheme extracts, Topo Sketch) to be
prepared by licenced building Surveyors.
5. Property Tax Receipt.
6. Fees
7. Stability Certificate wherever applicable.

List of Documents to be attached for

Layout proposal
1. Prescribed application
2. Ownership Proof
3. FMB & Other Survey Records
4. Certificate obtained from Thasildar regarding
a) Land acquisition act
b) Land reforms act
c) Urban Land Ceiling act
d) That the land is not affected by flood
e) That no poromboke land is included.

5. Encumberance Certificate for 13 years.

36
6. Site Plan, Topo sketch and scheme extract.
7. Plan of the proposed Project.
8. Fees.

Functions / Services
N Granting permission for construction or alteration of build-
ing.
N Layout / sub division plan approval.
lN Action against unauthorized constructions, violation and
encroachments.
N Preparation of master plan and other development plans
and its enforcement.
Response Time for Service / Grievance Redressal
Approval of Building Plan and issue of Building License
S.
No Details Time Schedule
1. Issue of application forms / At the information Centre
Remittance of fees. on all working days -
at once.

2. Issue of acknowledgement At the information centre

at once.

3. Intimation to the applicant on Within a week

rectification of defects noticed
in the application

4. Suggestions to the applicant for Within a week

rectification of defects

5. After rectification of defects, Within a week

issue of notice/chalan for
remittance of fees for
building license.

37
 6. Issue of Building Licence :
1. Upto an extent of 200 Sq.m 15 days
2. Above 200 sq.m. (on receipt 15 days
of approval of the Local
Planning Authority)

7. Application for renewal of At information centre at

building license once

8. Renewal of building license 7 days

9. Plot Sub-Division approval 30 days

10. Layout approval 30 days

11. License to Licensed Surveyors 30 days

12. Identification and report of

Dangerous structures 30 days

13. Removal of encroachment in

Roads and Corporation properties. 15 days

How citizens can help

N Co-operation with enforcement staff
N No unauthorized construction or addition / alteration in the
premises.
N Start construction only after getting an approved plan.
N Do not buy plots for construction in unapproved layouts.
N Layout Developers to hand over Road, drains and other
infrastructure to the Corporation after completion and be-
fore selling plots.
N Follow the building Rules, Development control Rules and
other regulations.

38
N Report illegal constructions, dangerous constructions.

N Avoid encroachments on public property and ensure foot

paths are clear.

Whom to contact for service deficiency

Details Designation Timings

First Contact Assistant Commissioner

(North, South, East, West)
10.00 AM to 12.00
94437 – 99207 (East) Noon -
94437 – 99203 (West) All working days
94437 – 99221 (North)
94437 – 99211 (South)

Second Contact Town Planning Officer /

Executive Engineer 10.00 AM to 12.00
Planning. Noon -
Main Office – 94437 All working days
99203,

Commissioner (Main
Third Contact Office) 10 AM to 12 Noon
0422 – 2396026 All working days.

39
 14. OTHER BASIC AMENITIES

ROADS, STREET LIGHTS

Roads
The City Engineer and his team of officers are
entrusted with the responsibility of maintaining roads
belonging to Corporation within the Corporation limit.
The Coimbatore Corporation is maintaining Street
lights and Roads with in the City limit. The Corporation is
maintaining
70.km length of Concrete roads, 904.50km. of B.T.
surface roads and 165 km of Metal roads and also 10.50km
of Earthen roads. Moreover, the National Highway
department is maintaining 34.80km of B.T. surface
roads and the State Highways department is
maintaining 36.92 km. of B.T. surface roads in side the
Corporation limit.
In all four zones there are 29,242 numbers of Sodium
vapour lamps 28high mast sodium vapour lamps, energy
saver lights 2X 24 w-577 numbers and energy saver lights
5X24 W-191 numbers have been installed, which are
located on important roads, Road Junctions and
flyovers. The maintenance of the street lights has been
privatised.

Functions / services
N Construction and maintenance of roads, culverts, bridges,
storm water drains.
N Repairs to potholes and bad patches
N Resurfacing the roads
N Widening and improvement of existing roads
N Repairs and maintenance of foot paths
N Maintenance of streets including street lights

40
N Provision of parking facilities
N Permitting display of advertisements
N Maintenance of traffic islands
N Maintenace of side drains, avenue trees,
N Flood control measures to reduce damage

Response time for service / Grievance redressal

S. Time
No. Details Schedule

1. Restoration of damages caused to 3 days

roads due to natural calamities

2. Filling of potholes in the roads 10 days

3. Road cutting permission 7 days

4. Patch work on roads 30 days

41
 5. Removal of encroachments 3 days
causing hindrance to traffic

6. Replacing of missing manhole 3 days

lids on the drains
7. Removal of debris and construction 1 week
materials on road sides by the owner
of the building
8. If not removed by the owner, removal 1 Week
by Corporation on collection of expenses

9. Rectification of water stagnation 24 Hours

10. Repair of drainage blockage Emergency 24 Hours

Normal 3 days
Street lights
1. Repairs to Non-burning of street lights
at main roads / streets 2 days

2. Repairs of street lights at inner street 3 days

Citizen’s cooperation solicited

N Do not damages the roads for public functions. Adhere
to guidelines prescribed therefore
N Do not dump debris and garbage in street margins
N Avoid encroaching roads / streets
N Avoid cutting roads without permission
N Do not allow house hold waste water to flow on the streets
N Do not throw garbage into drains
N Do not connect sewer lines to public drains

42
N Report water stagnations, missing manhole lids, damaged
lights and light poles
N Maintain avenue trees in front of premises

Whom to contact for service deficiency

Details Designation and timings

First Complaint Junior Engineer /Assistant Engineer
Second Contact Assistant Executive Engineer - North
Cell : 9442104107
Assistant Executive Engineer - South
Cell : 9442104113
Assistant Executive Engineer - East
Cell : 9443799243
Assistant Executive Engineer - West
Cell : 9442104120
Third Contact Executive Engineer – West
Cell : 9443799214
Executive Engineer – East
Cell : 94437 99212

43
 15. REVENUE RESOURCES

Property Tax
Property Tax is a major revenue source for the Corporation.
There are 222344. (No.) property Tax assessments and the
annual demand is Rs.73.64 Crores
The Corporation has been divided in to four zones. For
property tax, Professional Tax, Water Charges and non-tax
items separate sections are functioning. Each zone is headed
by Assistant Commissioner with the assistance of Assistant
Revenue Officer, Administrative Officer, Superintendent, Bill
Collectors and Junior Assistants. They have been given
responsibilities of assessing tax and non-tax items for
augmenting more revenue to corporation.
The rate of taxation in the corporation and the added
areas are given below:

S. Area General Education Library

No. Tax Tax Cess

1. Old Municipal Area 15.5% 2.5% 10% of

General Tax

2. Singanallur Municipal Area 12.5% 2.5% 10% of

General Tax
3. Kumarapalayam Panchayat 10.00% 2.5% 10% of
General Tax
4. Rural Areas 8.5% 2.5% 10% of
General Tax
5. Telungupalayam Panchayat 7.5% 2.5% 10% of
General Tax

44
 The Corporation Council in its resolution No.1615
dt.7.2.91 has implemented penalty provision for the buildings
constructed in unapproved layouts, unauthorized
constructions without approved building plan and also
deviated constructed portion from the approved plan with
effect from 1.4.91. It is levied on half-year basis with the
property tax at Rs.50/- per 100 sq ft and part there of and the
same is revised with effect from 01.04.2005 Rs.25/-per 100
sq ft and part there of upto 3000 sqft and above 3000 sqft
Rs.50/- per 100 sq ft and part there of the unauthorized and
unapproved constructions. Asper the council resolution no
Dated
Functions / Services
N Determining rate of Tax and dividing Zones for the pur-
pose
N Assessment of Tax on all new constructions and
additional tax for additional constructions. Ensuring filling
up of Self Assessment Returns by owners
N Collection of Tax
N Transfer of Title to properties

Response time for service / Grievance redressal

Sl.
No. Details Time Schedule

A. Assessment of Property Tax :

1. Information regarding the At information Centre on the

assessment of Property Tax spot
2. Issue of acknowledgement for At information Centre on the
self assessment return spot
3. Application for inclusion in the At information Centre on the
assessment register spot
4. Assessment Order for new and 30 days
improvement to the existing
Building

45
 B. Name Transfer
Issue of form / acknowledgment At information Centre
on the spot
Issue of Orders 20 days

A. & B. Issue of Certified Copies

1. Receipt of Forms and issue of On the spot at information
acknowledgment counter
2. Receipt of fees At information centre
on the spot
3. Issue of copies 7 days

C. Settling tax complaints 15 days

(Note : If any facility had been
made on line the information
may be furnished here suitably
altering the details and
time schedule
D. Vacancy remission 30 days

Citizens cooperation solicited

N Report new / additional constructions promptly and file
self assessment returns by fully furnishing the required
infor-mation
N Pay Tax promptly without leaving any arrears.

N Insist on getting receipt for payment

N Avoid paying tax in installments

46
Whom to contact for service / complaint

Details Designation with phone no

First Complaint Special Revenue Inspector
Second Contact Assistant Revenue Officer /
Administrative Officer
Third Contact Assistant Commissioner
(if deficiency persists) East – 2577056
West – 2551700
South – 2215618
North – 2213133
Deputy Commissioner 2382690

For profession tax and other revenue sources also, any

information required may be obtained from the same offices.
Similarly, any delay or service deficiency can also be
complained to the same officers

47
 16. OTHER SERVICES

Swarna Jayanthi Sahari Rozgar Yojana

The objectives of the scheme, implemented by the

Corporation are :

1. Providing self-employment opportunity to the people living

below poverty line

2. Providing financial assistance for the economic

development of women and children Groups in urban
areas below poverty line
3. Imparting training to those who are selected and
interested in self-employment

4. Engaging the public living below poverty line for the works
taken in urban areas under Wage Employment
programme.

5. Providing revolving fund at the rate of 1000 per member

to the Thrift and Credit Society members on completion of
one year from the formation of the society. Maximum
amount 25 thousand per Thrift and Credit Society.

6. Development of community infrastructure and

strengthening of community development society. The
people below poverty line may submit applications to the
Corporation and the applications shall be scrutinized with
reference to the list of people below poverty line and the
eligible persons shall be recommended for financial
assistance by banks.

48
 S.
No. Details Time Schedule

1. Issue of application form In the information counter –

on the spot
2. Receipt of filled in application In the information counter –
on the spot
3. a. Task Force Committee Meeting On every 28 of the month
b. Sending of applications to bank 5 days after Task Force
Committee Meeting
4. Imparting training to
eligible candidates 30 Days

Whom to contact for service deficiency

Details Designation and timings

First Complaint Medical Officers

10 a.m. to
Second Contact Assistant Commissioners 6 p.m.
Third Contact City Health Officer

49
 17. RAIN WATER HARVESTING

Rain water Harvesting

Rain water Harvesting is collection of rain water for drinking

and other purposes.

Why should Rain water be harvested or saved

N To meet water demand for domestic use
N To raise the ground water level
N To improve the quality of ground water
N To prevent infiltration of sea water in nearby areas of sea
shore.

Method of harvesting Rain Water

N Rain water can be harvested by two methods.
N Rooftop harvesting
N Surface run off harvesting
N Rain water from roof top can be straight away let into
wells / Borewells
N Rain water in the open spaces can be collected adopting
various rain water harvesting methods

Collecting Rain water from the terrace of the Buildings

a) Collecting through well
b) Collecting through borewell

To harvest Rain water in open space

a) Percolation / Recharge pit
b) Percolation / Recharge pit with bore
c) Recharge trench
d) Recharge well

50
Harvesting of Rain water from thatched and tiled house

N Rain water from the thatched and tiled houses are collected
through gutters in a small pit used as filter
N Rain water can be collected on the thatched roof by using
polythene sheets
N Rain water collected through filter can be stored in a tank or
existing sump
N Approximately it costs Rs. 800 to Rs. 1000 (Excluding stor-age
tank)
lN Rain water from the roof top collected through gutter can be
stored directly in tanks for domestic use. However, bleaching
powder is to be added now and then for ensur-ing the quality of
water.

Whom to contact for service deficiency

Details Designation and timings
For Demonstration Assistant Executive Engineer
(Schemes)
For Installation Phone : 9443799214 –
10.a.m. to 6.p.m
on all working days

51
 18. E-Governance

N In this Corporation data relating to property tax, water

charges and non-tax items have been computerized
N Property tax, Water Charges and Non-Tax items are col-
lected through Computerised Service Centers / selected
banks.
N Computerised Service Centres are functioning on all
work-ing days from 10.00 A.M. to 5.P.M. so as to enable
the public to remit the tax directly in the Corporation.
N Public can ascertain the details of Property tax dues etc.,
from the Computerised Service Centers during the work-
ing hours.
N Birth & Death certificates are issued through computer
ser-vice centers.
N Facility to register the complaints of the public through
phone.

Web site
N Public can get general information of the Corporation

N Public can have the details of all activities of Corporation

through the WEBSITE

WEBSITE : www.coimbatore-corporation.com E-

Mail ID : cbecorp@vsnl.com

52
Whom to contact for service deficiency

Details of various applications / forms issued at Infor-

mation Centre
Sl. Application
No. Details fee
1. Application for Water Supply HSC Rs.25/-
2. Application for Underground
Drainage Connection Rs.25/-
3. Application for approval of Building Plan Rs.75/-
4. 1) Application for trade licences Rs. 5/-
2) Application for licence under prevention
of Food Adulteration Act Rs.5/-
5. 1) Application for Birth Certificate Rs.12/-
2) Application for Death Certificate Rs.12/-
6. Property tax self assessment return /
name transfer application Rs.10/-
7. Application for assessment of Property tax Rs.10/-
8. Property Tax appeal form Rs.10/-
9. Form for acquiring property tax extract Rs.10/-
10. Form for acquiring additional copies of
approved building plan Rs. 2/-
11. Form for acquiring duplicate books of
property/water charges/non-tax/profession tax Rs.10/-

53
 19. OTHER INSTITUTIONS AND SERVICE

Sl.
No. Type of Institution Nature of service

1. Library / Reading Room —

2. Sevai Maiyam Staff attending holiday duties will

register complaints of public
through phone calls and redress
them by taking appropriate
action. (Ph. No.2302323)

54
 20. Name and Telephone Nos., of Mayor,

Deputy Mayor and Councillors

Thiru R. Venkatachalam, Worhsipful Mayor

Ph. 2395884, 2398702 (O) Ph. 2555932 (R ), Cell: 9442266111

Thiru N. Karthik, Deputy Mayor

Ph. 2398686 (O) Ph. 2571882 (R ), Cell: 9443754100

(A) Details of elected Chairperson, Vice-Chairperson and Councillors

or members

Phone No.
Ward Name of the Councilor and Resi E mail
S.No Party
No. position Mobile STD
0422
9363152425
1 1 Thiru. K. Chandrasekaran AIADMK ward01cbe@gmail.com
9442501801

9442920610
2 2 Tmt. D. Jothimani AIADMK ward02cbe@gmail.com
9442501802
Thiru. C. Padmanaban.
9443799223
3 3 Chairman CPI(M) ward03cbe@gmail.com
9443481844
North zone 2573414
9443373670
4 4 Tmt. P. Shobana INC ward04cbe@gmail.com
9442501804

5 5 Tmt. Y. Velumani DMK 9442501805 2271341 ward05cbe@gmail.com

Thiru. S.M. Samy 9842216637

6 6 DMK
Chairman,East zone 9443799226
2576637 ward06cbe@gmail.com
9344638794
7 7 Tmt. M. Kanagamani CPI(M) 2572566 ward07cbe@gmail.com
9442501807
Thiru. R. Ramasamy
8 8 Chairtman, INC 9894499984
Works Committee 2311790 ward08cbe@gmail.com

9 9 Tmt. S. Rajamani CPI(I) 9442501809 2596165 ward09cbe@gmail.com

9843036426
10 10 Thiru. P. Dhanaraj DMK
9442501810
ward10cbe@gmail.com
9842013025
11 11 Thiru. M. Krishnamoorthy INC 9442501811 ward11cbe@gmail.com

9363222666
12 12 Thiru. N. K. Ashok kumar INDI ward12cbe@gmail.com
9442501812

55
 9894778199
13 13 Tmt. N. Janaki DMK ward13cbe@gmail.com
9442501813

9345191059
14 14 Thiru. R. Cheralathan DMK ward14cbe@gmail.com
9442501814

9943015015
15 15 Thiru. E. Ramamoorthy CPI(M) ward15cbe@gmail.com
9442501815
2595886
Thiru. N. Karthik 9443819231
16 16 DMK
Deputy Mayor 9443754100
ward16cbe@gmail.com
9894731936
17 17 Tmt. C. Sivakami CPI(M)
9442501817
ward17cbe@gmail.com
9843636156
18 18 Tmt. U. Savithiri DMDK 6570523 ward18cbe@gmail.com
9442501818

9443477888
19 19 Thiru. P. Balasubramanian INDI 6581390 ward19cbe@gmail.com
9442501819

9443721298
20 20 Tmt. K. Hemalatha CPI(I) 2565550 ward20cbe@gmail.com
9442501820

9345133497
21 21 Tmt. V. Kalaiarasi DMK ward21cbe@gmail.com
9442501821

9443566366
22 22 Tmt. T.R. Gomathy BJP ward22cbe@gmail.com
9442501822

Thiru. R.S. Thirumurugam 9443232651

23 23 INC ward23cbe@gmail.com
Leader, Ruling party 9442501823

Thiru. V.N. Udayakumar 9842537729

24 24 DMK ward24cbe@gmail.com
Leader, opposition party 9442501824

Thiru. P. Pynthamil 9344666777

25 25 DMK ward25cbe@gmail.com
Chairman, South zone 9443799225

9363122564
26 26 Tmt. R. Amudha DMK
9442501826
ward26cbe@gmail.com
9442007506
27 27 Tmt. S. Yamunadevi DMK 2234413 ward27cbe@gmail.com
9442501827

9944931028
28 28 Thiru. K. Srinivasan INC ward28cbe@gmail.com
9442501828

9442241190
29 29 Tmt. R. Vijayalakshmi CPI(M) 2525320 ward29be@gmail.com
9442501829

56
 Thiru. A. Nandhakumar
9443332339
30 30 Chairman,Tax & Finance DMK
9443799231
Committee 2332339 ward30be@gmail.com
9842644025
31 31 Thiru. R.M. Sethuraman DMK 2527917 ward31cbe@gmail.com
9442501831

9443137847
32 32 Thiru. R. Sivamurugesan DMK 2493077 ward32cbe@gmail.com
9442501832

9443722444
33 33 Thiru. V.K.S.K. Senthil Kumar INC ward33cbe@gmail.com
9442501833

9363149486
34 34 Thiru. G. Mohankumar DMK ward34cbe@gmail.com
9442501834

9443821190
35 35 Thiru. N. Murugesan CPI(M) ward35cbe@gmail.com
9442501835
Thiru. P. Krishnamoorthy
9443998812
36 36 Chairman, Town Planning DMK ward36cbe@gmail.com
9443799227
Committee
9443768800
37 37 Thiru. K. Sampathkumar INDI ward37cbe@gmail.com
9442501837

9843232164
38 38 Tmt. A. Amutharani INDI ward38cbe@gmail.com
9442501838

9345541877
39 39 Thiru. T.A. Abdul Nazar DMK ward39cbe@gmail.com
9442501839

9363344337
40 40 Thiru. V. I. Badhurudeen DMK ward40cbe@gmail.com
9442501840
Thiru. G.T. Rajendran
9344719808
41 41 Member, Appointment DMK ward41cbe@gmail.com
Committee
Thiru. P. Nachimuthu
9363144005
42 42 Chairman, DMK 2340011 ward42cbe@gmail.com
9443799228
Health Committee
Tmt. N. Tamilselvi
9994259787
43 43 Chairman, DMK 2396635 ward43cbe@gmail.com
9443799201
Accounts Committee
9443373307
44 44 Thiru. P. Rajendraprabhu DMK ward44cbe@gmail.com
9442501844

9345776156
45 45 Thiru. K.A. Athinarayanan AIADMK ward45cbe@gmail.com
9442501845

9363110913
46 46 Thiru. N. Thangavelu MDMK 2306791 ward46cbe@gmail.com
9442501846

57
 9843399971
47 47 Thiru. V.K. Rajendran MDMK 2479410 ward47cbe@gmail.com
9442501847

9443423339
48 48 Thiru. K. Selvaraj DMK ward48cbe@gmail.com
9442501848

Thiru. V.P. Selvaraj 9843011588

49 49 DMK
Chairman, West zone 9443799226
ward49cbe@gmail.com
9245113021
50 50 Tmt. N. Revathi INDI ward50cbe@gmail.com
9442501850

9443213778
51 51 Thiru. N. Sivakumar DMDK
9442501851
2474898 ward51cbe@gmail.com
9994619359
52 52 Thiru. M. Nataraj AIADMK ward52cbe@gmail.com
9442501852

9363147600
53 53 Selvi. N. Kamalaveni INDI 2341761 ward53cbe@gmail.com
9442501853
98656-
54 54 Tmt. M. Meharneesa DMK 26589 ward54cbe@gmail.com
9442501854
9842283631
55 55 Tmt. A. Subbulakshmi AIADMK 2349327 ward55cbe@gmail.com
9442501855

9363127333
56 56 Thiru. N. Chinnadurai AIADMK 2349706 ward56cbe@gmail.com
9442501856

9442735200
57 57 Thiru. M. S. Velmurugan INDI ward57cbe@gmail.com
9442501857

9842207780
58 58 Tmt. G. Jayanthi AIADMK
9442501858
2438083 ward58cbe@gmail.com
Thiru. R. Kalyanasundaram
9443506614
59 59 Chairman, CPI(I)
9443799200
Education Committee 6533838 ward59cbe@gmail.com
9842249155
60 60 Tmt. Santhamani. A. INDI 2451643 ward60cbe@gmail.com
9442501860

9443044535
61 61 Thiru. K. Purusothaman CPI(I) 2445354 ward61cbe@gmail.com
9442501861

9894951133
62 62 Tmt. R. Gayathiri INC ward62cbe@gmail.com
9442501862

Thiru. R. Venkatachalam 9363205146

63 63 INC
Worshipful Mayor 9442266111
2555932 ward63cbe@gmail.com

58
 9443387834
64 64 Tmt. H. Meharban AIADMK ward64cbe@gmail.com
9442501864

9994749400
65 65 Tmt. Asunthamary Jayaseelan DMK ward65cbe@gmail.com
9442501865

9842217199
66 66 Thiru. R. Kannadasan DMDK 2330454 ward66cbe@gmail.com
9442501866

9360331516
67 67 Tmt. Meena loganathan DMK 2491550 ward67cbe@gmail.com
9442501867

9245148010
68 68 Thiru. N. Murugesan CPI(M) 2521810 ward68cbe@gmail.com
9442501868

9842291277
69 69 Thiru. R. Prabhakaran AIADMK 2521927 ward69cbe@gmail.com
9442501869

9363142042
70 70 Thiru. P.V. Subramanian DMK 2331599 ward70cbe@gmail.com
9442501870

9842211100
71 71 Thiru. P. Rajkumar AIADMK 2333724 ward71cbe@gmail.com
9442501871

9443720346
72 72 Tmt. P. Santhakumari DMK ward72cbe@gmail.com
9442501872

Phones Numbers of Zonal Chairmen

1 North Zone 94437-99223
2 West Zone 94437 99224
3 South Zone 94437 99225
4 East Zone 94437 99226

Phones Numbers of Chairmen of Corporation Standing Committees

1 Town Planning Committee 94437 99227

2 Public Health Committee 94437 99228

3 Finance and Taxation Committee 94437 99231
4 Educational Committee 94437 99200
5 Works Committee 98944-99984
Phones Number of Appointment Committee member
1 Appointment Committee member 94437 99230

59
 21. Telephone nos. of key officials of the
City Municipal Corporation
Sl.No. Designation Telephone Numbers
Office Residence Cell

1 Commissioner 2396026 2543100 94437 99222

2 Deputy Commissioner 2382690 2552001 94437 77666
3 City Health Officer 2395156 2527907 94437 99202
4 City Engineer 2394376 — 94437 44445
5 Executive Engineer (East) 2399319 — 94437 99210
6 Executive Engineer (West) 2394376 — 94437 44445
7 Town Planning Officer 2390261 2540876 94437 99203
8 Asst. Commissioner (Accounts) 2390261 2498801 94437 99204
9 Accounts Officer (WS) 2390261 2545622 94437 99205
10 Corpn. Education Officer 2390366 2449883 94437 99229
11 Asst. Commissioner (Revenue) 2391847 — —
12 Public Relations Officer 2398786 2455355 94437 99220
13 Assistant Commissioner (E) 2572696 2311028 94437 99206
14 Assistant Commissioner (W) 2551700 2499422 94437 99207
15 Assistant Commissioner (N) 2213133 2449630 94437 99208
16 Assistant Commissioner (S) 2215618 2550706 9443799209
17 Asst. Executive Engineer (W) 2551700 94437 99210
18 Asst. Executive Engineer (E) 2572696 94437 99211
19 Asst. Executive Engineer (S) 2215618 94437 99213
20 Asst. Executive Engineer (N) 2213133 94437 99212
21 Asst. Executive Engr.(Scheme) 2394376 94437 99214
22 Asst. Engineer (M.S.R) 2511911 94437 99215
23 Asst. Engineer (H.L.R.) 2442236 94437 99216
24 Junior Engineer (L.L.R.) 2471009 94437 99217
25 Asst. Engineer, Singanallur (W.S.)2572696 94437 99218
26 Asst. Engineer, Sungam (W.S.) 2572696 94437 99219
27 Council Secretary 2395884 94437 99221
28 Zonal Sanitary Officer (S) 2215618 94437 99232
29 Zonal Sanitary Officer (W) 2551700 94437 99233
30 Zonal Sanitary Officer (N) 2213133 94437 99234
31 Zonal Sanitary Officer (E) 2572696 94437 99235
32 Asst. Town Planning Officer (E) 2572696 94437 99236
33 Asst. Town Planning Officer (N) 2213133 94437 99237
34 Asst. Town Planning Officer (S) 2215618 94437 99238
35 Asst. Town Planning Officer (W) 2551700 94437 99239

In case of persistent defaults, please contact:

Commissioner of Municipal Administration, Chennai – 5 -

For Emergencies on service deficiencies, contact:

2390261, 2302323

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