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CALOOCAN CITY

PRELIMINARY EXAM
HOUSEKEEPING

INSTRUCTION: CHOOSE THE LETTER OF THE CORRECT ANSWER.

1. To make it clean - sanitary - and attractive. 7. The physical removal of dirt from surfaces.
a. Laundry is dried in the dryer a. Folding and storing
b. Room attendants b. Cleaning
c. Washing laundry purposes c. Mending
d. Sanitary d. Laundry
2. The member of the team who checks the 8. The person who cleans the guest rooms.
room after it is cleaned. a. Housekeeping department
a. Inspector b. Sanitizing
b. Toiletries c. Folding and sorting
c. Laundry attendants d. Laundry supervisors
d. Washing and drying 9. After linens are dried - they must be ironed
3. Use to keep the linen inventory records. and folded. Flatwork presses and flatwork
The room must be locked. Items cannot be irons are used to iron sheets. Some hotels
have machines that automatically fold
taken without a requisition from that is
sheets.
approved by the supervisor.
a. Housekeeping department
a. Laundry
b. Sanitizing
b. Laundry attendants
c. Folding and storing
c. PMS
d. Laundry supervisors
d. Mildew 10. Pathogens often thrive in the dryer's lint
4. Consist of the actions taken to prevent and trap. The lint trap must be regularly cleaned
control diseases. with a sanitizing solution.
a. Sanitation a. Sorting
b. Laundry department b. Laundry is dried in the dryer
c. Linen room c. Mildew
d. Washing and drying d. assistant housekeeper
5. Perform all the tasks involved in washing 11. where clean linens are stored
laundry. The seamsters repair worn or torn a. linen room
linens. Seamsters use to be called b. reason why linens need to be
seamsters. replaced
a. Sorters should c. washing laundry purpose
b. Housekeeping department d. cleaning
c. Mending 12. Responsible for noticing problems. making
d. Laundry attendants sure that no unauthorized people enter a
guest room - check the rooms for damaged
6. A type of fungus that grow on damp
items or items that need repair.
surfaces.
a. Room attendants
a. Washing laundry b. Laundry department
b. Housekeeping department c. Sorters should
c. Mildew d. Reasons why linens need to be
d. Linen room replaced.
illness; Largest staff in the hotel; Major
13. Is responsible for the linen inventory. function (keep clean - sanitary - and
a. Linen room supervisor or the attractive).
executive housekeeper a. Laundry is dried in the dryer
b. Guest are given a sign with… b. Linen room
c. Mending c. Sanitation
d. Three basic treatment methods for d. Housekeeping department
laundry 22. Normal wear & tear; losses in the laundry;
14. Guest use a variety of supplies. improper uses; theft.
a. Housekeeping department
a. Cleaning
b. Sanitation
b. Consumables c. Sorters should
c. Inspector d. Reasons why linens need to be
d. Folding and sorting replaced.
15. Before laundry can be washed – it must be 23. The state of being from disease-causing
sorted pathogens or having a safe level of
a. Mildew pathogens.
b. Laundry attendants a. Guest are given a sign with…
b. Laundry attendants
c. Laundry c. Sanitary
d. Sorting d. Sorting
16. Repairing linens 24. The state of being free of dirt an bad odors.
a. Housekeeping department a. Laundry department
b. Room attendant b. Toiletries
c. Mending c. Cleaning
d. Clean
d. Executive housekeeper
17. The treatment of a clean surface with heat 25. Manages the inspectors and the room
or chemicals to reduce the number of attendants.
disease-causing microorganisms to safe a. Washing laundry purpose
levels. b. Assistant housekeeping
a. Sanitizing c. Cleaning cart
b. Executive housekeeper d. Consumables
c. Laundry department staff 26. Straightening up the room and restocking
d. Sanitary guest supplies. Turns down the bedding
18. The staff includes the laundry supervisor - and places a chocolate on the pillow.
laundry attendants - and semesters a. Turndown service includes
a. Consumables b. Executive housekeeper
b. Laundry department c. Laundry department staff
c. Room attendants d. Cleaning
d. Folding and sorting 27. Hot water and sanitizing solutions are used
19. Housekeeping work that is performed in the in the washing machine for both cleaning
evening. and killing pathogens.
a. Laundry department a. Room attendants
b. Turndown services b. Laundry department
c. Sanitary c. Sorters should
d. Washing laundry d. Washing and Drying
20. Includes five tasks: sorting - washing - 28. Supplies may include shampoo - hair
drying - folding - and storing. conditioner - moisturizing lotion -
a. Sorters should mouthwash - disposable shower caps and
b. Room attendants shoe shine cloth.
c. Washing laundry a. toiletries
d. Reasons why linens need to be b. Sanitation
replaced c. Sorters should
21. This department is responsible for d. Reasons why linens need to be
protecting guests from infections and replaced.
37. Responsible for the cleaning and
29. Do Not Disturb or Housekeeping. maintenance of all linens.
a. Housekeeping department a. laundry department
b. Mending b. Housekeeping department
c. Guest are given a sign with… c. Laundry supervisors
d. Laundry supervisors d. Room attendants
30. Supervises the attendants and seamsters. 38. The linen that need to be washed or have
The supervisor is also responsible for just been washed.
keeping track of all linens and replacing a. Executive housekeeper
linens when necessary. b. Laundry department staff
a. Housekeeping department c. Assistant housekeeping
b. Laundry supervisors d. Laundry
39. Entering the guest room; Cleaning the
c. Housekeeping department guest room; Providing guest supplies;
d. Room attendants Reporting problems; Limiting guest access;
31. 1. soaking in a stain removal solution; 2. Turndown service
applying a detergent past to the stain; 3. a. Task of the Room Attendant
using special treatment methods listed on a b. Executive housekeeper
stain removal chart. c. Laundry department staff
a. three basic treatment methods d. Assistant housekeeping
for laundry 40. Entering the guest room; Cleaning the
b. Sanitary guest room; Providing guest supplies;
c. Sorting Reporting problems; Limiting guest access;
d. Mending Turndown service
32. Responsible for keeping the hotel clean. a. Task of the Room Attendant
a. housekeeping department b. Laundry department staff
b. Executive housekeeper c. Assistant housekeeping
c. Laundry department staff d. Sorters should
d. Assistant housekeeping
33. A doorway-sized cart that holds cleaning
supplies - equipment - guest room supplies
and linens.
a. Toiletries
b. cleaning cart
c. Consumables
d. Sorting
34. The top manager of the housekeeping
department.
a. executive housekeeper
b. Laundry department staff
c. Housekeeping department
d. Assistant housekeeping
35. Tasks include washing laundry - care of
linens - and inventory of linens.
a. laundry department staff
b. Housekeeping department
c. Laundry supervisors
d. Room attendants
36. Separate laundry into these piles: regularly
- damp - stained - and torn or damaged.
a. Sorters should
b. executive housekeeper
c. Laundry department staff
d. Housekeeping department

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