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Isaac Andy:
Optimizing Clients' Businesses With iZND's One-Stop Solution
I saac Andy, the Co-founder and CEO of iZND
Services is an application developer, database
administrator, and project manager in a wide variety of
business applications. As a personal achievement, he was
nominated by the Senate Committee Malaysian Honorary
Doctorate Organization, which is under UN Global
Education Centre by the International University of Peace.
Isaac’s Journey of Handling Complex Projects
The Beginning
It all began when IATA (International Airlines Ticketing
Association) imposed the final deadline for all airlines to be
e-ticketing compliance by the end of 2008. At that time,
Isaac was representing IBM, heading the Desktop
Management that manages the IT Outsourcing for Malaysia
Airlines. There was a special IBM project team called PSS
(Passenger Support System) assigned for the e-ticketing
migration for Malaysia Airlines.
Leading the Project in Critical Situations
Isaac was the one who initially designed and implemented
the infrastructure of the entire Malaysia Airlines’ system
since 2000. When he was also involved in the PSS project
as the Technical Leader, the work was to facilitate an
airlines IT service provider called SITA to implement their
solution on Malaysia Airlines. Additionally, the team also
needed to co-ordinate the global deployment/migration after
the testing of solution. However, SITA was not able to start
their system in operational mode. As a result, it would have
restricted Malaysia Airlines to fly out of the country.
Isaac decided to take this up and worked restlessly for two
whole weeks. Finally, his prior experience helped him to
find the solution, which was tested and re-verified for
operational working. Today, utilizing Isaac’s solution, SITA
is recognized as the leading company in IT &
Telecommunication services of the air transport industry,
which manages 90% of the world’s airlines business.
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Improving Clients Business Performance with iZND
Services
After his previous experience of working in critical
projects, Isaac founded iZND Services in 2012. It has
always been Isaac’s passion to help businesses increase
efficiency by automating redundant tasks. Isaac believes
that streamlining business processes helps an organization
to improve productivity and strategically align it to become
more competitive.
Supporting his mission with iZND Services, Isaac reduces
customers’ costs and complexities in their businesses,
which in turn increases their operational efficiency. His
company provides customers with a repeatable and proven
process that delivers consistent end-results according to
clients’ needs. iZND Services along with its group of
companies collaborates with clients through its Partner
Expert Leveraging Program. It works with companies to
deliver superior quality to their clients. It also helps clients’
to enhance their business performance, improve margins,
align technology with business priorities, reduce costs,
improve service speed and flexibility, and achieve long-
term success. Its complete spectrum of infrastructure
outsourcing services enables them to build and manage a
highly available, reliable IT infrastructure. This
infrastructure is capable of meeting the dynamic needs of
its clients’ businesses in a multi-sourcing scenario.
One-Stop Solutions at iZND
Isaac and his team at iZND Services have broad experience
in providing IT Services. They have invested extensive
resources and developed a mature Managed IT Services
Program, Cloud Computing Solutions, and Professional IT
Project Delivery. iZND Services provides a managed
services program featuring a dedicated team of hardware
and software professionals specialized in developing
services and products to meet customers’ needs and best
interests.
Focusing on providing one-stop solution approach, Isaac
and his team understand that eliminating confusion when it
Best-Performing
To Watch Out For In 2019
comes to support tools is important to the success of
reducing any downtime encountered by the organization. At
iZND Service, they work on offering quality solutions
including IT Infrastructure and Management Services as
well as Domain Registration and Cloud Hosting services.
Additionally, following are some of the unique iZND
solutions:
Ÿ iZND GPS Tracking Solution:
iZNDGPS Server scales from small installations to
thousands of vehicles and operators. The platform
supports hundreds of different tracking devices, a large
number of maps and languages. Big companies and
tracking partners can create separate tracking
applications for different departments or customers on a
single iZND GPS Server installation. The platform offers
real-time GPS tracking of multiple vehicles in a web
Isaac Andy
Co-founder & CEO | iZND Services
browser. A live view of the entire vehicle fleet gives the
user full control of it. The best vehicle can be dispatched
for a job and specific vehicles can be followed when required.
‘‘
Alerts and notifications are instantly available in the
application. Moreover, it sends emails and/or SMS alerts in
case of vehicle theft, high temperature, speeding, excessive
We improve customers'
idling, off hour’s vehicle usage or geo-fence violations. businesses with repeatable
Ÿ Google Business View Service
iZND Google Business View Service in the partnership with
Google offers Virtual Tour of clients’ businesses and
and proven processes that
deliver consistent end-results
‘‘
panoramic photo editing using Google Maps technology.
Clients’ get featured for their Google Local Page, website,
social media pages, online directories, and
marketing/publishing material. In addition, the interactive
Google Virtual Business tour will be hosted on their local
page at no additional cost.
Ÿ 24/7 Customer Support
After implementing the solution, Isaac’s team manages the
hardware, software, network, security, and backup
specifically configured to clients’ needs. Moreover, 24/7/365
Automated Helpdesk system from iZND monitors the current
IT Infrastructure of customer to ensure it runs optimally.
Therefore, the company becomes a trusted IT partner to
consistently improve efficiencies & increase productivity of
clients’ businesses through its collaboration & mobility tools.
In the future, these tools will enable the client to strategically
improve business process to tackle upcoming challenges in
the industry. Therefore, clients’ can focus on what they
specialize in and pay attention to what really is important for
their businesses.
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