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1 Male 83 83
2 Female 17 17
INFERENCE
From the above table it is clear that 83% of respondents were to male and 17% of
the respondents were female group.
80
70
60
50
40
30
17%
20
10
0
Male Female
AGE WISE CLASSIFICATION OF RESPONDENTS
Below 25 years 10 10
25 to 35 years 32 32
35 to 40 years 25 25
Above 40 years 33 33
INFERENCE
From the above table shows that 10% of the respondents are in the Age group
Below 25 years, and 32% of the respondents are the Age group 25 to 35 years, and
25% of the respondents are in the Age group above 35 to 40 years, and 33% of the
respondents are in the Age group above 40 years.
30
25%
25
20
15
10%
10
0
Above 25 years 25 to 35 Years 35 to 40 Years Above 40 Years
EDUCATIONAL QUALIFICATION OF THE RESPONDENTS
1 Schooling 15 15
2 Under 30 30
Graduate
3 Post 45 45
Graduate
4 No Formal 10 10
Education
INFERENCE
From the above table shows that 15% of the respondents are Schooling , 30%
of the respondents are Under Graduate, 45% of the respondents are Post Graduate
and 10% the respondents are No Formal Education.
40
35
30%
30
25
20
15%
15
15%
10
0
Schooling Under Graduate Post Graduate No Formal
Education
NATURE OF BUSINESS OF THE RESPONDENTS
1 48 48
Departmental
Stores
2 Stationary 10 10
Shop
3 Super 29 29
Market
4 Convenience 13 13
Store
INFERENCE
From the above table shows that 48% of the respondents are Departmental
Stores, 10% of the respondents are Stationary shop, 29% of the respondents are Super
Market and 13% of the respondents are Convenience Store
50
48%
40
30 29%
20
13%
10%
10
0
Departmental Stationary Shop Super Market Convenience Store
Stores
YEAR OF EXPERIENCE OF THE RESPONDENTS
1 Below 2 Years 20 20
2 2 – 5 Years 25 25
3 5 – 10 Years 42 42
4 Above 10 Years 13 13
INFERENCE
From the above table shows that 42% of the respondents are 5 - 10 Years, 25%
of the respondents are 2 – 5 Years, 20% of the respondents are Below 2 Years and
13% of the respondents are Above 10 Years.
40
35
30
25%
25
20%
20
15
13%
10
0
Below 2 Years 2 - 5 Years 5 - 10 Years Above 10 Years
MODE OF PURCHASE TNPL PRODUCTS OF THE RESPONDENTS
1 Cash Payment 15 15
2 Credit Payment 20 20
3 Advance Payment 40 40
4 Cash on Delivery 25 25
INFERENCE
From the above table shows that 40% of the respondents are paying Advance
payment, 25% of respondents are paying Cash on delivery, 20% of the respondents are
paying Credit payment,15 % of the respondents are paying Cash Payment.
40%
40
35
30
25%
25
20%
20
15%
15
10
0
Cash Payment Credit Payment Advance Payment Cash on delivery
PURCHASE OF TNPL PRODUCT OF THE RESPONDENTS
2 Distributor 15 15
3 Retailers 20 20
4 Others 25 25
INFERENCE
From the above table shows that 15% of the respondents are from Distributor,
40% of respondents are Directly from the company, 20% of the respondents are from
Retailers , 25% of the respondents are from Others.
40%
40
35
30
25%
25
20%
20
15%
15
10
0
Directly from the Distributor Retailers Others
company
DIFFERENT TYPES OF BRAND IN PAPER AND OTHER BOOK
1 TNPL 85 85
2 SPB 12 12
3 JK 03 3
4 IFC 0 0
INFERENCE
From the above table it is clear that 85% of the respondents are selling mostly
TNPL, 12% of the respondents are SPB, 3% of the respondents are JK, 0% of the
respondents are IFC.
80
70
60
50
40
30
20
12%
10
3%
0%
0
TNPL SPB JK IFC
PURCHASE OF TNPL PAPERS
1 School Students 20 20
2 College Students 15 15
3 05 5
Business\Company
4 Computer Centre 60 60
INFERENCE
From the above table it is clear that 60% of the respondents are computer centre,
20% of the respondents are school students, 15% of the respondents are college students
and 5% of the respondents are business\ Company.
Majority (60%) of the respondents are computer centre buying mostly TNPL
products.
70
60%
60
50
40
30
20%
20
15%
10
5%
0
School students College Business Computer
students /company centre
PRICE OF TNPL PRODUCT OF THE RESPONDENTS
1 Highly priced 08 8
2 Reasonably priced 65 65
3 Moderately priced 27 27
4 Lowly priced 0 0
INFERENCE
From the above table it is clear that 8% of the respondents feel highly priced, 27%
of the respondents are moderately priced, 0% of the respondents are lowly priced, 65% of
the respondents are reasonably priced.
60
50
40
30
27%
20
10 8%
0%
0
Highly priced Reasonably priced Moderately priced Lowly priced
SELLING TNPL PRODUCTS OF THE RESPONDENTS
1 Quality 51 51
2 Availability 09 9
3 Price 05 5
4 Customer 35 35
Support
INFERENCE
From the above table it is clear that 51% of the respondents are reason to prefer
their quality, followed by 35% of the respondents of customer support,9% of the
respondents are Availability and 5% of the respondents are price.
It concluded that a majority (51%) of the respondents reason for preferring quality.
60
51%
50
40
35%
30
20
9%
10
5%
0
quality
availability
price
customer support
RETAILER EXPECT TNPL PRODUCT COMPARED TO OTHER PRODUCT
1 Quality 85 85
2 Marginal cost 03 3
3 Discount 02 2
4 Payment 10 10
Option
INFERENCE
From the above table it is clear that 85% of the respondents are quality, 2% of the
respondents are discount, 3% of the respondents are marginal cost, 10% of the
respondents are payment option.
It concludes that a good majority, 85% of the respondents are expect from their
quality
.
90
85%
80
70
60
50
40
30
20
10%
10
3% 2%
0
quality marginal cost discount payment option
TNPL SALESMAN VISIT THE SHOP EVERY MPNTH OF THE RESPONDENTS
1 Weekly 8 8
2 15 days once 15 15
3 Monthly 65 65
4 Twice in a 12 12
month
INFERENCE
From the above table it is clear that 65% of the respondents are monthly, 15% of
the respondents are 15 days once, 8% of the respondents are weekly, 12% of the
respondents are twice in a month.
50
40
30
20 15%
8%
10
12%
0
weekly
15 days once
monthly
twice in a
month
SATISFIED WITH TNPL PRODUCT
1 Satisfied 27 27
2 Highly 73 73
Satisfied
3 Dissatisfied 0 0
4 Highly 0 0
Dissatisfied
INFERENCE
From the above table it is clear that 73% of the respondents have highly satisfied,
27% of the respondents are satisfied, 0% of the respondents are dissatisfied, 0% of the
respondents are highly dissatisfied.
Maximum (73%) of the respondents are highly satisfied with TNPL products.
80
73%
70
60
50
40
27%
30
20
10
0 0%
0%
satisfied
highly satisfied
dissatisfied
highly
dissatisfied
PURCHASE FREQUENCE OF THE RESPONDENTS
1 Often 16 16
2 Rarely 22 22
3 Quickly 45 45
4 Frequently 17 17
INFERENCE
From the above table it is clear that 45% of the respondents are quickly, 22% of
the respondents are rarely, 16% of the respondents are often and 17% of the respondents
are frequently.
40
35
30
25 22%
20
16% 17%
15
10
0
often rarely quickly frequently
STOCK MAINTAIN OF THE RESPONDENTS
1 High 23 23
2 Average 65 65
3 Low 12 12
INFERENCE
From the above table it is clear that 23% of the respondents have high, 65% of the
respondents are average, 12% of the respondents are low.
Maximum (65%) of the respondents are average to maintain the stock in store.
70
65%
60
50
40
30
23%
20
12%
10
0
high average low
RETAILER RELATIONSHIP OF TNPL OF THE RESPONDENTS
1 Satisfied 30 30
2 Highly satisfied 35 35
3 Neutral 32 32
4 Dissatisfied 3 3
INFERENCE
From the above table it is clear that 35% of the respondents have highly
satisfied, followed by 30% of the respondents are satisfied, 32% of the respondents are
neutral and 3% of the respondents are dissatisfied.
35%
35
30% 32%
30
25
20
15
10
5
3%
0
satisfied
highly satisfied
neutral
dissatisfied