Problem - Quality

Company A manufactures cymbals for drum kits. The design engineer has
determined that a standard cymbal should have a minimum diameter of 46.5 cm and
a maximum of 52.7 cm. A cymbal that has a diameter outside that interval will not be
accepted in the actual competitive market.

Now, in order to determine the conformance quality of the products, the company A
plans to collect data on the actual diameters of 100 cymbals sampled randomly from
monthly production of almost 2,000 units.

Suppose that for each of the last 20 days, 5 cymbals were measured. The average
and range of the 20 samples were recorded in centimeters as shown below.
(Remember: each sample consists of five cymbals.)

Sample Sample Range of the

Number average sample
= X-bar =R
1 50.72 10.54
2 51.96 6.20
3 50.22 4.96
4 50.10 10.54
5 49.85 4.34
6 51.96 6.82
7 49.10 4.34
8 51.46 4.34
9 52.33 5.58
10 51.96 5.58
11 51.96 3.72
12 50.84 4.96
13 51.46 5.58
14 50.10 9.30
15 51.96 4.34
16 50.10 4.96
17 51.46 9.30
18 50.34 4.96
19 52.70 6.20
20 51.96 8.06

When the process is behaving consistently, it is known that the diameter size of the
cymbals produced follows a Normal distribution with a mean of 51.15 cm and a
standard deviation of 2.604 cm.

Question 1
Calculate the Upper Control Limit and the Lower Control Limit for the sample mean
(X bar chart). Is the process in control in terms of its mean?
Question 2
Calculate the Upper Control Limit and the Lower Control Limit for the sample range
(R chart). Is the process in control in terms of its variability?

Question 3
What is the proportion of cymbals produced by the process that meet the customer’s
requirements (assuming the process is in control)? Show the relevant calculations/
graphs to explain how you determined the capability of the process.