1 .

Memo

From: President Hiram Beeker

To: All members of the Department of Information Technology and Management
Subject: Departmental Restructuring

It is with great regret that I announce the retirement of the department's dean, Dr. Martin Johnston. He
has served the department with great distinction for 25 years and we will always remember his vast
contributions.

Based on suggestions from department members, we will be restructuring the Department of Information
Technology and Management. Dr. Herbert Laveson, currently a senior professor of information
management, will assume the post of dean. Dr. Laveson will now oversee the splitting of the department
into two major divisions: the education branch, under its new director, Dr. M.S. Ahn; and a new research
and development branch, under the internationally known researcher, Dr. C.S. Choudhury, whom we have
recruited from the Institute of Technology of Bangalore. Dr. Choudhury's area of expertise is the
development of new technological platforms that enable businesses to handle larger amounts of data
more efficiently. Aiding businesses in their quest to handle information is an area which we hope will
prove to be a lucrative source of funding for our educational mission.

Details of our new department structure are provided in the chart below. For the near future, we will
maintain our existing structure in the education branch. In the coming year, however, Dr. Laveson will be
soliciting recommendations for departmental evolution that will allow us to meet the challenges of the 21st
century.

Organizational Chart: University of the Cascades Department of Information Technology and

Management:

According to the memo and organizational chart, which people will be changing positions?
(A) Dr. Choudhury, Dr. Ahn, and Dr. Laveson
(B) Dr. Johnston, Dr. Beeker, and Dr. Wang
(C) Dr. Takacs, Dr. Lopez, and Dr. Laveson
(D) Dr. Wang, Dr. Takacs, and Dr. Lopez

which of the following statements is true?

(A) Dr. Choudhury is currently a professor in the department.
(B) A new program has been created in the education branch.
(C) Dr. Laveson is replacing Dr. Johnston as department dean.
(D) The education branch will be working with businesses.

2. The Andre’s new place to go

Are you frustrated with the boring options for business dinners? Are you hesitant to take a client out to
eat? Well, a new restaurant in town may be just what you are looking for! Andre’s has been open only
three months but it’s already positioned as the “in” place to go for a special treat.

Named for its chef, Andre Dupont, the restaurant is decorated in the colors and images of the South
Pacific. “I love the Orient and the tropics,” comments Dupont, who is in charge of the menu as well as the
décor and the artwork. In addition, he selects all the wines for the wine list.

The menu features a French-Asian blend of innovative dishes. You can start with a cocktail and a wide
range of appetizers, including seafood and salads. I had the spinach salad with hot bacon dressing. For
the entrée, try one of the unique salmon dishes. Whether you prefer your fish sautéed, grilled, or
steamed, all of the sauces can be created from mild to spicy, as you prefer.

For dessert, I suggest the Hawaiian strawberry pie with fresh strawberries and bananas. “I like to
experiment, “ says Dupont. “New food combinations are fun and exciting. It is my vision to combine
traditional French seafood recipes with tropical fruits and the spices of Asia.”

And at Andre’s, a stylish meal doesn’t have to be expensive. The prices are very reasonable. Andre’s is
always crowded. So be sure to call ahead to book a table.

1. According to the review, at this restaurant, Andre Dupont ________

A. is the manager as well as the owner and decorator.
B. prefers to eat fish sautéed, grilled, or steamed
C. combines some spices with bananas and strawberries
D. likes to experiment with the new combinations of food.

2. In this article, innovative means ______.

A. traditional
B. tropical
C. expensive
D. Original

3.
James,

Mr. Lee will be arriving tomorrow at 7:45 a.m. on Asia Airlines. We have arranged for him to be picked up
and driven to our office. He should get here around 8:30 a.m. or a little later. I will greet him when he
arrives at the office.

We want him to have a tour of our production . Would you mind being the one to show him around? It
should only take thirty minutes for this introductory tour.

After a short meeting with Mr. Turner, the Vice President of Production, we would like to take Mr. Lee out
for a very nice lunch. I was thinking of the Italian restaurant, Primo. Would you mind making a lunch
reservation for five people at 1 p.m. tomorrow at this restaurant?

Call me if there is any problem with the reservation.

Thanks for your help,

Susan

>>Look at the word facilities in the email. Which words or phrases mean the same thing as facilities?

(A) the production management workers

(B) the production machines

(C) all the work places and services in the production area

(D) the areas outside the production department

>>How many people are going to lunch at Primo?

(A) four, including Mr. Lee

(B) three

(C) two, just Mr. Lee and Mr.Turner

(D) five

4.What Makes a Company Successful?

by Elizabeth Franks
We asked fifteen of the most innovative and well-known leaders in business today about what made their
companies so successful. They all agreed that a truly competitive and fast-growing company must have
the following qualities.
• Leadership: No one person today is smart enough to be in total control of all the parts of a company.
The role of today's company leaders is to teach, encourage creativity, and help produce other leaders in
each level of an organization.
• Innovation: The ability to invent new products, processes, and possibilities is what innovation is all
about. In an economy led by change and speed, every company needs leaders who can motivate workers
to be innovative.
• Learning: Competition today means that the knowledge an organization gathers is more important than
the number of branch offices it opens. If a company wants to grow quickly, it needs people who can keep
learning quickly.
The industry leaders whom we spoke with stressed that it is not only the upper management, but also the
employees, who help develop these essential qualities. must work together to build a successful
business.

>>Why is learning an important part of a successful company?

(A)It will develop essential qualities in management personnel.
(B)It will give the employees in a company a chance to change jobs more quickly.
(C)It will help a company to open new branch offices.
(D)It will help a company to grow quickly in a competitive world.

Look at the word All in the article. What or who does All refer to?
(A) Those in management and the employees of the company
(B)the essential and successful qualities of business
(C)the various companies in business today
(D)the organization and its branch offices

5.
To: Mariam de Grange
From: Chris Wang
Subject: Interview for documentary

Hi! I just want to follow up on our plans to interview Jason Carrington for the documentary about
craftsmanship. I think we can use some of the ideas below. Let me know what you think.

First of all, he is a very interesting character and my impression is that we could emphasize his distinctive
work in the film. He is certainly on the cutting edge of furniture design, and he's also a very charismatic
person.

His furniture is sleek and sophisticated. Carrington seems to blend an unconventional approach with
respect for Asian and Eastern European heritage in his designs. His skill and imagination flow from a
certain nostalgia for the past, but he somehow manages to put a new twist on conventional concepts. He
is not so much a revolutionary as a subtle innovator.

According to Carrington's Web site, there has been a dramatic rise in the popularity of his designs. The
distribution of the products-especially the living room ensembles and executive office suite furnishings-is
primarily in the luxury market, but he caters more to businesses than to individuals buying furniture for
their homes. In fact, several multinational companies have commissioned Carrington to design furniture
for their major global offices. He says his primary goal is to blend form and function, using locally grown or
produced materials to provide a distinctive style that respects the historical heritage of a culture while
looking toward its future.

I wouldn't say his furniture has universal appeal-it's too unconventional for some tastes-but he is a
pacesetter in the design world. A champagne company recently had Carrington design four sofas to be
used in a marketing campaign. He showed me the mock-ups: Each photo features a woman with a
champagne glass. The models are dressed in gowns that draw on the style of the couches. The overall
impression is one of elegant simplicity.

This guy definitely thinks outside the box. I think his state-of-the art designs will impress our viewers, but
I'd like to hear what you think before I schedule another appointment. In the meantime, he's sending us
the permission-to-film contract this week. He wanted to have his attorney review the specifics first.

According to this email, furniture designer Jason Carrington displays ________.

(A) a strong commitment to traditional local designs
(B) a blend of traditional and modern elements
(C) universal appeal in the design of his office suites
(D) a totally futuristic design sense in his furniture

In the email above, the word pacesetter means that Carrington ________.
(A) is on the cutting edge of design
(B) is similar to other designers
(C) is unpopular among designers
(D) is commercially successful

6. Tip Selects Chadwick and Sons

Tip of New York, the five-star restaurant owned by the Atlantic Gold Corporation, announced yesterday
that Chadwick and Sons of New York, a division of the GlobeCom Group, is taking over the creative side
of its branding initiatives.

The Tip account had been handled by Reveres in Los Angeles, part of the Capades Group.

Tip's costs in this deal are thought to be close to US$500,000.

Tip considered four firms during a lengthy review that became quite competitive, according to Matthew St.
Michael, Public Relations Director at Tip. Potential agencies included Reveres; Bell, Bond & Bar of New
York; and Gold, Choi & Partners of London, part of the Gold Choi Creative Outlet division of TNT
Partners.

"Our primary goal is to work toward reestablishing consistency in Tip's local and national branding," said
Galina Felton, Vice President of Public Relations and Branding at Chadwick and Sons. "Tip is an icon of
purity in the preparation and presentation of fine foods. We will capitalize on "that" to reinforce their image
of quality, excellent service, and luxury."
Ms. Chadwick said that clientele should remember eating at Tip as a "healthful and seductive experience.
The new branding campaign will accomplish that goal," she said.

Chadwick and Sons holds accounts with more than 20 major restaurants in the New England and Mid-
Atlantic regions.

Tip opened in 1967 and was owned privately by Chef Remi St. Jean until 1987, when it was sold to the
Atlantic Gold Corporation for US$2.7 million. Rumors have circulated for years that Atlantic Gold intended
to open new Tip restaurants in several major U.S. cities. The move to Chadwick and Sons is seen by
some restaurant industry insiders as an obvious first step in that direction.

According to the article, Chadwick and Sons will ________.

(A) make the most of Tip's wealthy customers
(B) seduce Tip customers with creative pricing
(C) try to create the same image of Tip everywhere
(D) help Tip improve its food presentation practices

In the article, "that" refers to ________.

(A) Tip's local and national branding
(B) an impression of a lifestyle of luxury
(C) reestablishing local branding consistency
(D) being a symbol of purity in food service

7. Olympic Attire
Dear Ms. Kwan,
Thank you very much for sending your sketches. Our design team felt that your main cartoon characters
would be compatible with our marketing approach. In particular, the character of the witty skunk as the
intelligent partner of the teenage superhero was immensely appealing. We think we can use the concept
of their partnership in the advertising campaign for our new line of athletic shoes.

We would like to meet you as soon as possible to see if we can set something in motion for the coming
fiscal year. We think we could incorporate the skunk as a symbol of independence. His personality is very
charismatic and we could pitch him as the visual image associate with the product line. In our
assessment, the friendship between the skunk and the teenager is an incredibly powerful image that will
appeal to the adolescent and pre-teen markets. The skunk’s humorous attitude is a great complement to
the teenage hero’s seriousness.

I would appreciate it if you could come to London this month and stay for two or three days. Would that be
feasible? Our design team can meet with you either Thursday and Friday, the fourteenth and fifteenth, or
Monday and Tuesday, the eighteenth and nineteenth. We would of course, cover all your expenses and
pay your stated consulting fee. Your accommodation would be at Hotel Excelsior, which is a pleasant
jaunt from our headquarters.

Please let me know whether you will be able to join us on the dates I have proposed. We are very
enthusiastic about our innovative line and are delighted to be working with you.

1. Mr. Petrakis wants Ms. Kwan to ______.

A. Create two new cartoon characters for marketing.
B. Fly to London in order to work at the Excelsior Hotel.
C. Fly to London to meet Olympic Attire’s design team.
D. Move to London in order to work for Olympic Attire.

2. In this letter, the word partnership means a _________.

A. legal marriage pact.
B. financial agreement
C. legal arrangement
D. stable relationship

8.

A quick Course on Job Interviews in the United States from The job
Finding Journal: International Edition

There are many books available about job interviews, but unfortunately, there’s very little time to read
them. To make your busy life easier, here is quick list of essential points. Keep these in mind next time
you have a job interview in the United States.

 Be clear on what you want to ask about the company and the job.

 Plan to talk half the time and let the employer talk the other half of the time (or more).

 Keep each answer to two minutes or less. Don’t talk on and on.

 Never say anything negative about a previous employer or previous place where you worked.

 Take any evidence, such as a portfolio; you have of past accomplishment to show your potential
employer. The artist’s portfolio, for example, would include a collection of samples of his or her
best artwork. Computer programmers would have printouts of programs they have written.

 Always write a thank-you note the same day as the interview, and send it to the employer.
1. Why should someone read this article?
A. People who are prepared for interviews frequently get jobs.
B. It explains the two-minute employer response.
C. It makes a person’s job qualification clearer.
D. Interviewers will also read this article.

2. Look at the word these in the memo. What does the word these refer to?
A. the books available on the market for interviewing techniques
B. helpful tips when speaking to potential employers
C. the people who conduct the interview
D. a portfolio of work done when going for an interview

My answer: B

9.
Percentages For Success in staff Training and Development
The following summarizes a variety of studies about the probability of success for different types of staff
training and development activities. The chart is based on what elements are included in the training
session, success means that, after the training session, the staff person actually uses the training as part
of his/her job, with a high degree of skill.

Percentage of Group Likely to

Elements of Training and development be successful

Excellent Presentation (speech, lecture, film, etc.) 0-10%

Five or more demonstrations by presenters 10%

Participants try out what was taught – hands-on involvement during the
session 1—20%

Simulations – Participants act out make – believe work situations with

immediate feedback 50%

Participants try out new skills on the job; cooperate in feedback

sessions, support groups, “peer coaching” 90-100%

1. What is the purpose of this chart?

A. to give percentage of staff attending training sessions.
B. to list information about the different types of training and development
C. to train and develop new employees
D. to show which elements of training and development are the most effective
2. What should employees do in order to ensure the most success?
A. test new skills at work
B. test new skills during the training session
C. test new skills five times or more
D. test new skills when required by management

10. West Bedford’s Housing boom

Rico Rocha bought his two-bedroom hill cottage near the sea for what he thought was a very high price.
Rocha paid $250,000 for the one-bathroom place, which needed a lot of fixing up.

Just two years later, Rocha feels pretty lucky. He thinks he can sell his tiny home for close to $400,000.

"I can't believe it," Rocha said. "I feel like I've just made $150,000 by sitting on the couch in my living
room."

Is Rocha crazy? Not in this real-estate market, respond local experts.

"Prices in theWest Bedfordregion have increased across the board by an unbelievable 30 percent every
year," says long-time real-estate broker Mimi Shue. "And in my opinion, there's no trend to show that the
local market is slowing down."

Rocha and Shue are not alone. Real estate inWest Bedfordhas historically increased no matter what is
happening across the country. In this area, people are selling and buying homes based on their love of
the city and its location, not logic.

Not everyone thinks that's a great idea.

"People in the region feel that a house is the best financial risk these days," reports Vijay Tandon, senior
economist at the Schmidt Institute. "And the market scenario has made them believe that. But prices can't
continue to increase forever."

Tandon thinks that prices inWest Bedordare up to 20 percent higher than they should be.

The bottom line, he says, is "we don't know when, but the market is likely to shift eventually--and people
will get hurt. I just don't think it's going to last."

Questions:

According to the article, Mr. Tandon has the opinion that ________.

(A) Mr. Rocha is quite lucky

(B) prices could decrease 30 percent
(C) people could lose money
(D) real estate is the best risk

In this article, eventually means ________.

(A) over a large part of West Bedford

(B) by a large amount, significantly
(C) permanently or forever
(D) sometime in the future

11. Layoffs May Be Looming!

Are you feeling worried? Anxious? Even overwhelmed? Does your career seem limited? Are you
concerned that you may be laid off? What if the rumors about a takeover are true?

Well, your worries may be justified. Statistics show that even well-trained, senior workers can't count on
guaranteed employment these days. The corporate world is volatile--even cut-throat. Downsizing is
rampant. Says Mitch Jones, head of Future Alternatives, Inc., "Workforces everywhere are being reduced.
Even skilled employees run the risk of losing their jobs, and possibly their careers, if they are not flexible."

Could this happen to you? If you are over 30, you are a prime target for being laid off. If you haven't been
keeping your skills current, you also could be in serious danger.

What can you do if you're afraid that you may lose your job? The consensus among career counselors is
that today's workers need to keep their skills up to date and have an emergency fund in a savings
account. Clare DeBout is head of Career Choices, an Atlanta firm that helps people make a new start
after they've been laid off. She says, "It also helps to have an optimistic outlook about the future. Anything
you can do to boost your skills and knowledge base will help you after a layoff."

Consider taking evening classes in a subject that interests you. And remember, in the long run, it's smart
to pursue more than one career option. Don't limit your vision of the future to a narrow range of jobs.
Think about what you'd like your next job to be!

According to the article, employees should ________.

(A) be cut-throat on the job
(B) be flexible in job choices
(C) cash their paychecks
(D) pursue one career option

In this article, the word this refers to ________.

(A) not being flexible at work
(B) workers losing their jobs
(C) continued employment
(D) getting a good education
12. Dynamo Industries: Annual Sales Report
We had an excellent year at Dymo Industries. Total sales were US$550 million. This is an impressive
growth of 10% compared to last year.

There are a few important reasons for the large increase in sales. All the international divisions performed
very well. The new sales training helped many of us promote our new line of toys. In addition, the creation
of new products opened more markets for us.

We continued last year to provide our customers with improved products. We all know that product
enhancement can lead to larger market shares. Therefore, we hope to continue increasing our sales by
creating better products in the coming year.

I am pleased to end this report with further good news. Because of our dramatic rise in sales, employees
will be receiving a yearly bonus of twice the amount given last year.

Congratulations on your great teamwork! We look forward to reporting on another successful year this
time next year

Which of the following is NOT a reason for Dymo Industries' increased sales?
(A) sales training
(B) a new international division
(C) new markets
(D) good performance

Look at the word enhancement in the sales report. Which phrase or words mean the same thing as
enhancement?
(A) increased numbers
(B) promotion
(C) customer satisfaction
(D) improvement

13. come to Hawaii for your business conference this year!

Join us at the Royal Luau Resort on Maui

Can you think of a better place to have a conference? Your employees can let their imaginations sail
away on the blue waters, clean beaches, and soft winds. We will take special care of them from the time
our shuttle bus picks them up at the airport to the day we send them home.

In addition to the natural beauty and relaxing environment, our modern conference facilities provide our
guests with important equipment and services. "these" include multi-system VCRs, movie projectors,
computer presentation modules, electronic copier screens, excellent sound systems, and
teleconferencing services. Hotel employees are available to help maintain and operate these systems at
no extra charge.

Each room at our beachfront hotel gives your employees a view of the ocean. Each is equipped with
computer desks and modem connections. The hotel is a five-minute drive from the many shopping areas
in downtown Kihei.

When the work is finished, your employees can relax at one of our six restaurants, four bars, or our
famous Hana Hula Nightclub located inside the hotel.

This is the perfect place to work and play.

Which item below is NOT offered at the Royal Luau Resort?

(A) rooms with a beautiful ocean view
(B) a well-known nightclub
(C) airport pick-up service
(D) a variety of places to shop

Look at the word "these" in the advertisement. What does refer to?
(A) the conference
(B) the beauty of Maui, a calm environment, and additional rooms
(C) important equipment and services
(D) extra room service offered by hotel employeesMy answer is C

14. Don't Let Your Computer Send You to the Doctor

by Samuel Berger
Doctors report that the number of computer-related health problems continue to increase. Computer
users frequently suffer from finger, hand, forearm, eye, neck, and back problems. Let's discuss a few
ways to avoid some of these problems.
The good news is that there are ways to stop the pain of using a computer. Here are some easy things
you can do. Every fifteen to twenty minutes, you should look away from the computer screen. Focus your
eyes on something far away for a minute or two. You can also lessen eye stress by closing your eyes and
using your fingers to press gently on your eyelids for five seconds.
To relieve stress in your back and neck, get up and stretch your body. Lift your hands and arms up and
reach for the sky! Try to get up and walk around for five minutes every hour.
If your eyes, neck, or back continue to hurt ergonomics, may provide the answer. The field of
ergonomics refers to the effect that the design of equipment, like computers or furniture, has on job
performance. For example, you can experiment with raising or lowering your chair or moving the
computer screen to a higher or lower position to relieve pain.
These suggestions may not stop all the aches and pain you have, but try them before you call the doctor.
The article discusses how to avoid problems with which of the following parts of the body?
(A)fingers, head, and legs
(B)eyes, neck, and back
(C)hand, wrist, eyes, and neck
(D)eyes, neck, back, and legs

Look at the word ergonomics in the article. Which phrase means the same thing as ergonomics ?
(A)the study of redesigning or moving equipment
(B)the study of medical problems
(C)the study of computer movement and design
(D)the study of how equipment design affects people's ability to work

15. Know what you’re worth – Brent Snodgrass

Money when you’re looking for a job, that’s what you want.
Nevertheless, these days – I’m sorry to say – money doesn’t grow on corporate trees. You can’t clamber
up the corporate ladder with the attitude that each new employer is going to tack on 10% to your existing
salary.

This means that unless you can capitalize on your number-one product – yourself – you are out of luck.

Wake up and smell the coffee! You’re going to have to do some serious negotiating and that takes some
know-how.

“Salaries have been on a roller-coaster ride,” acknowledged Abu Baquir, CEO at Martinson and Shrift
Management Consultants. “It’s very difficult to predict what a complete compensation package will include
these days.”

Job candidates can find out what they’re worth by investigating, Baquir added. “The strategy is to find the
salaries of your high-profile peers right on the internet. “There are several easily accessible web sites that
have sophisticated search engines. You type in your job title or description and your region. The web site
will give you a range of possible salaries. If you know people in your industry, you can also talk with them.
They may be able to expect if you change jobs. The key is to do your research before you begin looking.

Once you’ve discovered what you’re worth, it’s time to start looking at job postings. Remember, though
you want to be properly compensated, an enormous salary may not be the only alternative. Stop to think
about the different compensation packages you might accept and what a company might be willing to
offer.

One angle to consider is supplementing your expected salary with cash, stocks, or bonuses, according to
Sara Greenwald, a career architect at JobBuild Magazine.
“Go into the salary negotiation expecting to adjust the equation and present alternate scenarios,”
Greenwald suggested. “For example, ask for 40% in salary and 60% in stocks and bonuses that will be
based on your performance. Make the pitch that you’ll show them what you’re made of before they have
to pay you.”

1. According to the article, employees who are considering moving to a new company
should ___________.
A. compare companies and choose the one that offers the highest salary.
B. research compensation ranges for their job in a variety of companies.
C. think about compensation that is based solely on their job performance.
D. expect to make 10% more money when they start a new position.

2. At the beginning of the article, the word this refers to _________.

A. less money available for salaries in corporations
B. what compensation you want as a job candidate
C. trying to find a new and better job these days
D. taking advantage of your number-one product

16. When Do You Need a Consultant?

Many companies hire consultants for short-term projects. But when is it advantageous and cost-effective
to do so? There are four situations when you should consider using a consultant.
First, if specific expertise is lacking in your own staff, hiring a consultant can help. Bringing someone in for
a short time may be better than hiring new employees. It depends on the type of knowledge or skills you
need, as well as the nature and length of the project.
Second, if your company's market or industry has changed, someone with a broad perspective can help
you adjust to altered circumstances. In this case, it is good to bring in a consultant with wide knowledge of
your industry.
Third, if there is disagreement within your team, an experienced consultant can sometimes help untangle
problems. Staff members who seem stubborn or unreasonable with their colleagues may be open to new
ideas from an outside expert.
Fourth, if your firm is facing a temporarily increased workload, consider using a consultant to manage that
work. A consultant can keep you from having to pull key managers away from their own jobs to handle the
new projects.
If you do choose to pursue the option of hiring a consultant, however, keep in mind that you'll get a better
result if you clearly define your objectives ahead of time. What is it you want this person to do? If you are
not clear about this at the outset, you run the risk of wasting time and money. You may also offend your
own employees if they feel they could have done the job better than the consultant.

The author of this article believes that hiring consultant is__________.

(A)almost always quite cost-effective
(B)rarely advantageous for companie
(C)worthwhile under some circumstances
(D)often not very cost-effective.

In the article, what does the word this refer to?

(A)hiring a consultan
(B)a much better result
(C)wasting time and money
(D)what your objectives are

17. Ripley's
BIGGEST SALE EVER!!
Save, SAVE, SAVE!
This sale is a gold mine! You can refurnish your entire office at considerable savings! We are shutting
down our downtown branch and must liquidate our entire stock of office furniture now! For a limited time
only, we have great prices on all your office furniture needs. Come see our huge selection of styles.

All Prices Reduced!

>>Task Chairs

padded arms for comfort

strong, aluminum swivel base
three traditional colors (black, white, and tan)
collapsible

>>Managers' Chairs
padded leather or micro suede
many classic colors to choose from, including navy, brown, grey, and tan
high back for added comfort
polished aluminum base for strength

>>Executive Chairs

luxurious genuine leather, suitable for executive offices

high back and extra padded seat for relaxation
polished chrome base for strength and style
sophisticated colors (ivory, ebony, burgundy, and walnut)

>>Modern, Modular, L-shaped Work Stations Must Go TOO!

desks for office workers, receptionists, and administrative assistants
modular shelves for books, office supplies, and photos--enormous capacity
movable keyboard trays for ease of storage
locking drawers for security and privacy

We have many secretarial and receptionist desks in stock (walnut, blond oak, golden oak, and
mahogany). There are also a limited number of executive wrap-around desks available (dark walnut,
mahogany, and maple).

Call now and save! We will be open from 9 a.m. to 9 p.m. Friday, Saturday, and Sunday for this sale. The
store is still packed with office furniture, so don't miss it!

1. According to the advertisement, Ripley's is having a sale of office furniture because ________.

(A) the company is closing its downtown store

(B) Ripley's wants to buy a new style of office furniture
(C) some liquid was spilled on the office furniture
(D) there are too many chairs but not enough desks

2. Above paragraph, Please refer last sentence: The word it refers to ________.

(A) the store's furniture

(B) a price reduction

(C) the downtown store

(D) the store's big sale

18. high tech gazette

stock: Not a Dream Come True
Penelope Lopez

Why do we never learn? People continue to get hurt financially by not following simple investing advice
from financial advisors. Take the case of investing only in stock. This unfortunate habit goes against the
first basic rule of investing: spread your risk over many types of investments in order to avoid disaster
during economic downturns.

The worst cases are those of ordinary people who believe that they can research companies and pick a
few that are going to do well. Even professional investment managers have trouble predicting which
companies will prosper and which will stumble and fall. Investing in a few individual companies is like
gambling. You may get lucky in the short term, but over your lifetime, you will have some big losses.

A second stock trap that individual investors fall into is investing heavily in their own companies. Many
employees are able to buy stock from their own companies at a discount. Instead of selling some of it to
diversify their holdings, they keep the stock, believing that their companies will prosper. In many cases,
the companies do poorly and employees lose their jobs and their investments.

What can you do to avoid these problems? In a word, diversify! Make a variety of investments, like real
estate, mutual funds, and bonds. Don't keep more than 25 percent of your money invested in your
company.

Mutual funds are a particularly attractive option. The big advantage of mutual funds is that the managers
of the funds buy shares of a large range of companies. This means that if one or two of the companies
have a bad year, or even go bankrupt, it doesn't hurt the fund very much. Some mutual funds have a mix
of domestic and international stocks and bonds. Some invest in real estate or mortgages. Mutual funds
are a far less risky option than investing in individual stocks or in your company's stock. The professional
fund managers are more aware of market conditions and can react quickly to changing economic
situations than individual investors.

Diversifying can save you a lot of agony down the road.

What would be another good title for this article?

(A) Choosing a Financial Advisor
(B) Mutual Funds: Pros and Cons
(C) Why You Should Buy Your Company's Stock
(D) Diversifying: a Key Investment Strategy

Even professional investment managers have trouble predicting which companies will prosper and which
will stumble and fall. Investing in a few individual companies is like gambling. You may get lucky in the
short term, but over your lifetime, you will have some big losses.

In this article, prosper means ________.

(A) go bankrupt or fail
(B) increase in value
(C) make a guess
(D) be very lucky

19. worldspeak phone corporation

To : Carmen Gonzalez,General manager,worldspeak spain
FROM: Malcom Johnson,VP,Newyork
RE: Selection of HR Director

As you know, we need to choose potential candidates for the position of Human Resource Director at the
WorldSpeak Spain office. Because you have many contacts in the local business community, I would like
you to be the one responsible for recruiting. As you are looking for possible personnel to interview and
hire, please feel free to spend the money you need for local job advertisements in the industry
newspapers or magazines.

Do you think it would be a smart move to post the job position on the Internet? Here in New York, we have
found this to be a productive and fast way to recruit talented people. It is especially convenient to receive
and read resumes using the Internet. I don't know whether or not this would work in Spain.

Finally, remember that we really want to hire someone who has excellent English-language skills. The
Human Resource Director you hire will need to communicate and work with headquarters daily, so the
ability to speak English well and to write various letters and reports is very important.

Good luck with the job search. I will contact you within the week.

Which reason below is NOT suggested by Mr. Johnson as a good reason to use the Internet?
(A) Using the Internet works well in Spain.
(B) In New York, using the internet worked well.
(C) It is a fast way to recruit new employees.
(D) It is a convenient way to receive resumes.

Why does Mr. Johnson want a Human Resource Director with excellent English skills?
(A) The director will be working in New York.
(B) The director will communicate often with people in New York.
(C) The director will need to write reports to Ms. Gonzalez.
(D) The director will be visiting headquarters daily.

20. How Employees Rank Their Jobs

--by Glen Conway

Today the economy is stronger than it has been for several years and there are many job opportunities in
the labor market. It is not surprising then that workers' expectations and requirements are high as they
search for the perfect job. The position, salary, and conditions of a job must meet the workers'
prerequisites.
In a recent survey commissioned by the Labor Department, fifty thousand employees throughout the
country were asked to rank the desirability of 250 jobs in today's market. The criteria used to rank these
jobs were environment, income, security, stress, and physical demands.
Four of the five top-ranked jobs were connected to the high-tech industry, namely Web site manager,
computer systems analyst, software engineer, and computer programmer. Meanwhile, jobs involving
difficult working conditions, like long hours, heavy lifting, or an element of danger, were ranked toward the
bottom of the list; the bottom five were taxi-driver, dancer, cowboy, construction worker, and fisherman.
Some critics argue that other criteria should have been included in this list. However, the results of the
survey indicate that more and more people see jobs related to computers and the Internet as the way to
go in their employment search.

1. The article says that ________.

(A) people are interested only in computer- and Internet-related jobs

(B) the economy is responsible for the limited number of job opportunities
(C) experts agree on the criteria for ranking jobs
(D) many of the most popular jobs were high-tech

2. Look at the word prerequisites in the article. Which phrases mean the same thing as prerequisites?
(A) jobs related to the high-tech industry
(B) different working conditions
(C) things that people want in a workplace
(D) the criteria used for ranking jobs fast paced

21. Geo Tech incorporated

Next month, the Geo Tech Mining Inc. headquarters will relocate to the Paris office. Two thirds of our
business is in Europe now, and a full third of this European business is in France. Therefore, it is more
convenient to have our main office where a majority of our clients will be able to meet with us much more
easily.

However, I know that many New York employees do not want to move to Paris. When we move to Paris,
some people will probably quit and look for other jobs.

I don't want to lose our employees, but it is too expensive to keep both locations open. Do you have any
ideas about what we could offer to our staff so that they won't jump ship? I really don't want them to leave
the company. We want our best people on board when we move.

Thank you for your help with this serious problem. I hope to hear from you as soon as possible.

Best regards,
Daniel Ferrier

Why is the Geo Tech Mining Inc. headquarters moving?

(A) to encourage European clients to visit New York
(B) to make it easier for employees to fly to France
(C) to be closer to more of their business contacts
(D) to get a less expensive office
Look at the words jump ship in the memo. Which phrase means the same thing as jump ship?
(A) get on the next boat
(B) change staff
(C) get away from a troublesome situation
(D) ask for a position on the board

22. Consumer Products Manufacturing, Inc.

Memo

to: Bob Karran, Vice President of Legal Affairs

From: Mary Johnson, Director of Human Resources
Re: Next steps in the Healthways International contract
Date: September 28

Bob,
I need to express some concerns I have about the contract we are negotiating with Healthways
International. While I am quite excited about the possibilities for an expanded product line, I am also a bit
hesitant about the possible effects on our staffing in the proposed venture.
I understand that these discussions could result in a financial benefit for our company and an expanded
product line. However, I don't want us to get carried away by the potential infusion of capital without
thinking about our employees. What if the deal were to fall through after we've started preparing for
increased production? We need to plan for all possible outcomes.
Likewise, we shouldn't go overboard in committing funds to plant development at this early stage in the
negotiations. While it is important to build our infrastructure-and especially the assembly line-we need to
answer some critically important questions first. For example, if we switch over to more modern
machinery to increase production for Healthways, would we have to hire and train a large number of new
employees quickly? If the answer is yes and we can be certain about that, then we should pursue this
opportunity actively but cautiously.
Basically, I'm saying that this undertaking may turn out to be very profitable for our company, but I want to
make sure that my department is ready for any employee-related changes.
Can we meet Tuesday morning? I want us to be clear about our strategy for moving forward. If you and I
have a chance to talk before we meet with the CEO of Healthways, we will have a more coordinated plan
of action for talking to her. Please let me know what time is good for you. Thanks.
Mary (D)
taking advantage of your number-one product

The person who wrote this memo ________.

(A) is currently working for Healthways International

(B) is opposed to working with Healthways International
(C) has no reservations about a contract with Healthways
(D) has some reservations about a contract with Healthways

Mary raises the possibility that a contract with Healthways would mean that ________.

(A) the company would have to increase its production staff quickly
(B) the company would have to lay off a large number of employees
(C) many Healthways International employees would be laid off
(D) the company might be able to increase its global market share

23. Mail
To: Mr. Takeshi Hirano

From: Jaime Orozco

Subject: a few questions

Dear Mr. Hirano,

I just wanted to coordinate my trip to Nagoya with you. I am scheduled to arrive at Narita Airport on
Tuesday, the 14th. I know our meeting is not scheduled until the 16th, but I want to give myself sufficient
time to recover from jet lag.

When I get to Narita, I will take the airport bus into Tokyo. Should I stay in Tokyo that night? If so, can you
please recommend a comfortable hotel?

Also, can you please give me some advice about transportation to Nagoya? I usually rent a car when I
travel, but my friend told me that it's preferable to travel by train in Japan. My friend also said he missed a
train in Tokyo because he couldn't locate the correct platform. So could you please advise me about
which station and platform I should use? Do I have to make any transfers? Also, can someone from your
office please meet me at the station in Nagoya?

I apologize for bothering you with these many detailed questions. This is my first trip to Japan and I don't
speak or read Japanese, so I feel considerably nervous about traveling between Tokyo and Nagoya.
Thank you in advance for your assistance.

Best wishes,

Jaime Orozco

In this email, recommend means ________.

(A) write a letter about

(B) make a suggestion

(C) repair something

(D) make a reservation for

Mr. Orozco wants Mr. Hirano to ________.

(A) meet him at Narita Airport

(B) advise him about bus travel

(C) meet him at the Tokyo station

(D) advise him about train travel

24.
Women in the Business World:
A Look into the Life of Helen Sinclair, CEO of Net Graphics
by Ronald Marks

Women hold only 83 of the top jobs in corporate America compared to 2,184 men who have jobs as chairmen, vice
chairmen, CEOs, presidents, or executive vice presidents. So what kind of woman makes it to the top?

Meet Helen Sinclair. She is one of the most powerful CEOs in the business world. Ms. Sinclair speaks four languages,
was educated at MIT's Sloan School, and just set up a $3 billion stock sale.

Her average weekly schedule is so full, most people would get tired just thinking about . This week, she's on a
flight to Rome for lunch with an Italian graphic designer on Monday. On Tuesday, she is in Germany meeting with
government officials who want to set up a Web site. By Wednesday, she will be on another plane to meet with a
Japanese corporation that markets products on the Internet. If she is lucky, she will get to see her two children on
Saturday.

"At first, it was difficult to leave my family so often. And it was also very hard to be a woman in my position. But I stayed positive, and as the company
grew more successful, fewer people questioned my ability, as a woman, to do the job."

Sometimes, just sometimes, there is a happy ending!

Look at the word in the article. What or who does the word refer to?

(A) all the graphic designers, government officials and corporate lawyers

(B) Ms. Sinclair's typical job responsibilities from Monday to Friday

(C) the selling price of Net Graphic's stock

(D) Ms. Sinclair's powerful position within the corporation

Why is Ms. Sinclair "lucky" to see her children on the weekend?

(A) She travels a lot.

(B) She balances her work and family life easily.

(C) She gets to fly home every Saturday.

(D) They live in Italy.

25.

As members of the marketing department, we have been given the task of writing the
new company brochure. The purpose of this brochure is to appeal to potential employees.
The brochure should present this company as a great place to work.

I think we should begin by listing all of the most attractive qualities of our company. We
shouldn't be considering just the basic qualities, like good benefits and competitive
salaries. Many other companies have these qualities; we need something that makes us
unique or different from them.

However, we must limit the list, since we can't include everything. Therefore, I've asked
the human resources department to assist us by giving us a list of the few truly unique
characteristics that they think the brochure ought to stress.

After doing some brainstorming myself, I've come up with the following characteristics:
job security, stock options for employees, physical fitness centers on site, and open
communication. Do a little yourself, and after thinking about all the
appealing qualities of our company, please email a limited list to me. See you at the
meeting this afternoon,

Arthur

How will the human resources department help?

(A) by producing a brochure that appeals to all companies

(B) by helping to characterize the basic qualities

(C) by identifying some special qualities

(D) by stressing the importance of the brochure

Look at the word brainstorming in the email. Which phrase means the same thing as
brainstorming?

(A) qualifying the characteristics

(B) providing services for potential employees

(C) contacting employees

(D) thinking about as many ideas as possible