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Conference Calls
A conference call allows three or more parties in
different locations to speak to each other over the
same phone line.
Videoconferences
A videoconference offers “the next best thing to being
there.” A videoconference is a meeting in which
participants in different locations see and hear each
other through monitors, cameras, microphones, and
speakers.
Instant Messaging
More and more, advances in technology are creating
forms of communication that combine writing and
speaking. Instant messaging (IM) is one popular
example. Instant messaging is immediate
communication using typed text over the Internet.
Like e-mail, instant messages are written. However,
they are exchanged nearly as quickly as talking.
What Is Negotiation?
Both situations involve negotiation. Negotiation is a
process in which two or more parties reach an
agreement or solve a problem through
communication.