DLL Housekeeping

School ITLUGAN SENIOR HIGH SCHOOL Grade level 11
GRADE Teacher ANGELITA G. NAMUCO Learning Area Housekeeping

11 Teaching Dates & Time Nov.07-10, 2016 Quarter First
DAILY LESSON
LOG
Section G11 -SOLAIRE G11- SHANGRILA
Monday- Thursday 7:00 – 9:00 am 1:00 – 3:00 pm
November 07, 2016 November 08, 2016 November 09, 2016 November 10, 2016 November 11,
Monday Tuesday Wednesday Thursday 2016
Friday
I. OBJECTIVES
A. Content Standard The learner The learner demonstrates understanding of providing effective housekeeping
demonstrates services to house guests.
understanding of the
core concepts in
Housekeeping.
B. Performance Standard The learner The learner independently demonstrates understanding of providing
independently effective housekeeping services to house guests.
demonstrates core
competencies in
Housekeeping as
prescribed in the TESDA
Training Regulation.
LO1: Handle
1. Explain core concepts Housekeeping request 1.3 List down and 1.5 Enumerate bedroom
in Housekeeping TLE_HEHK9-12HS-Ia- describe the basic and bathroom amenities
C. Learning c-1 functions of each offered in an institution
Competencies/Objectives 2. Discuss the relevance 1.1 Discuss personnel in the 1.6 List down
of the course implementing Hotel housekeeping procedures in
Codes, rules and department conducting room check,
3. Explore on regulations turn down and make up
opportunities for 1.2 Explain different 1.4 Discuss nature and beds
Housekeeping as a skills of good scope of guestroom 1.7 Demonstrate proper
career housekeeper needs cleaning, care and handling of guests’
such as inter and maintenance requests in
intrapersonal skills TLE_HEHK9-12HS-Ia- housekeeping following
c-1 safety and security
standards
TLE_HEHK9-12HS-Ia-
c-1
II. CONTENT INTRODUCTION TO HOTEL CODE AND HOUSEKEEPING BEDROOM AND

HOUSEKEEPING REGULATIONS/BASIC DEPARTMENT/NATURE BATHROOM
SKILLS NEEDED FOR OF GUESTROOM AMENETIES
HOUSEKEEPER CLEANING
III. LEARNING CG, Printed Materials, CG, Printed Materials, CG, Printed Materials, CG, Printed Materials,
RESOURCES laptop, Monitor, laptop, Monitor, Manila laptop, Monitor laptop, Monitor
Worksheets paper and pens
A. References
1.Curriculum Guide pages CG page 5 CG page 5 Cg page 5 Cg page 5
2. Textbook’s page N/A N/A N/A N/A
3.Additional Resources Internet Internet Internet Internet
https://www.google.com https://www.google.co https://www.google.com https://www.google.com

m https://www.youtube.co
https://www.youtube.com m https://www.youtube.co
m
4. Other Learning
Resources
IV. \PROCEDURES
The teacher will review Recall the topic MOL (5 mins) MOL (5 mins)
A. Reviewing previous the previous lesson discussed yesterday Codes, rules and Personnel of
lesson or presenting the ASK: What are the core regulations housekeeping
new lesson Food and beverages competencies and department
concepts concepts of Duties/responsibilities of
housekeeping? the housekeeping
The teacher will give department
relevance of the previous
course to housekeeping
B. Establishing a purpose Students will take up the The teacher will show 4A’s Activity Showing pictures or
for the lesson pre- test/ pre assessment different pictures of actual thing of bedroom
-test proper hotel AKTO KO,HULA MO! amenities and bathroom
- checking the test  If you are one of amenities
the owners of The teacher will ask
these hotel, some of the students to
-asking student
how you will pick up a piece of paper
and act what is written perception on those
going to run
this? in the paper. (the group things.
with the most highest
score will be the wiiner) (sharing of ideas)
1.butler
2. valet
3. roomboy
4. front
desk/receptionist
(activity)
C. Presenting Analyzing the result of 4A’s Activity How did you find the Online collaborative
examples/instances of the the pre – test/ pre – PICTURE ME OUT! activity? Video presentation on
new lesson assessment. Each group will choose are you having how to replenish
picture of hotel they difficulties in naming amenities
 Asking the class brought. Suppose you those personnel? -bedroom amenities
on what specific owned the hotel, (Analysis) -bathroom amenities
part of the test have a group from the answer of the
they had discussion on what are student, the teacher will
difficulties in the rules and have( Online
answering regulations you want to collaborative)
 Base from the implement in your Video presentation of
answers of the hotel. the housekeeping
students, the After 10 minutes- department personnel.
teacher will group presentation Additional information
introduce the (Activity) (abstraction)
housekeeping, its
core What did you feel upon
competencies and doing the activity?
concepts How did your group
come up with the
activity?
Are there similarities
and differences
between the work of
your group to other
groups?(Analysis)
D. Discussing new Using Online Based from the Replenishing bathrooms
concepts and practicing Collaborative, the answers of the Have a role play -hoe to disinfect
new skills#1 teacher will show a video students, the teacher showing the different How to clean
presentation about the will elaborate those personnel in How to replenish
concepts of hotel codes, rules, and housekeeping
housekeeping regulations. department(Applicatio
(Abstraction) n)
Identify the codes of

the hotel:
C/O
MUR
Occ
VD
OOO (Application)
E. Discussing new Brainstorming of the Discussion of Using 3A Activity

concepts and practicing students based from the Intrapersonal and Introduction to Group 1 –Act
new skills#2 video presentation interpersonal skills guestroom cleaning, Have a concept map (or
-Giving examples care and maintenance other graphic organizer)
-sharing session Collaborative work of Polishing, sweeping. about bedroom and
(responses of the group) each group make up beds bathroom amenities
Group 2: Analyze
Compare the two:
bedroom and bathroom
amenities
Group 3: Apply
Given the sample
amenities, demonstrate
how to replenish it,
F. Developing mastery Group Activity When you receive your What would you do if What are the steps in
By the help of the room assignment, what you found a important replenishing bedroom
Process/activity. Each would should be the thing in the guestroom? amenities?
group will discuss the important thing to
To whom you should
relevance of the write down?
housekeeping to the report?
following:
G1- job opportunities
G2 – career preparation
G3 – market and
demands
-presentation of the
group
-feedback of the teacher
G. Finding practical What are the different Hotel rules are What are the provisions What are the steps in
applications of concepts opportunities for management policy or of other services to disinfecting bathrooms?
and skills in daily living housekeeping as a agreements between house guests?
career? the guest and the
hotel. Mentioned some
policies on the guest
registration card which
is signed by the guest
at the time of check in.
H. Making generalization Based on the discussions How important are the How you will going to
and abstractions and and activity done, what codes, rules and collect dirty bath
about the lesson are concepts sand core regulations in the towels?
competencies of hotel?
housekeeping?
I. Evaluating the learning Using graphic organizer, Give the differences of Identify the duties of the Identify the following
explain the core the intrapersonal and housekeeping amenities.
concepts of interpersonal skills and department BD- bedroom
housekeeping give examples of each. 1. ironing the clothes BT- bathroom
2. assisting to the g uest 1. dirty towels
room 2. bed sheets
3. welcoming the guest 3. blanket
4. getting soiled clothes 4. toiletries
for laundry 5. personal hygiene
5. making up beds
J. Additional activities for Each group will prepare Name the personnel in What are the different Make a list of bedroom
application manila paper, coloring housekeeping bedroom and bathroom and bathroom amenities
pens and a picture of a department and their amenities? found in your home.
hotel duties
V. REMARKS
VI. REFLECTION
A. No. of learners who Solaire- Solaire- Solaire- Solaire- Solaire
earned 80% on the
formative assessment Shangrila- Shangrila- Shangrila- Shangrila- Shangri-la
B. No. of learners who Solaire- Solaire- Solaire- Solaire- Solaire
require additional
activities for remediation Shangrila- Shangrila- Shangrila- Shangrila- Shangri-la
C. Did the remedial lesson
work? No. of learners who
have caught up with the
lesson
D. No. of learners who
continue to require
remediation
E. Which of my teaching
strategies worked well?
Why did these work?
F. What difficulties did I
encounter which my
principal can help me
solve?
G. What innovations or
localize materials did I
use which I wish to share
with other teachers?
Checked and verified by: Prepared by:

JACQUELINE A. ARIAS ANGELITA G. NAMUCO
Officer- in - Charge TVL Teacher

DAILY LESSON
LOG
Section G11 –SOLAIRE G11- SHANGRILA
Friday
I. OBJECTIVES
A. Content Standard The learner demonstrates understanding of providing effective housekeeping services to house guests.
B. Performance Standard The learner independently demonstrates understanding of providing effective housekeeping services to
house guests.
LO 2. ADVISE GUESTS 2.3 Practice proper 2.3 Practice proper 2.4 Identify common
ON ROOM AND handling of clients’ handling of clients’ problems related to
HOUSEKEEPING queries through queries through Housekeeping Services
C. Learning
EQUIPMENT telephone, fax telephone, fax
Competencies/Objectives
2.1 Describe and explain machine, e-mail, machine, e-mail, etc.
the use of different etc.
(TLE_HEHK9-12HS-Id-
types of housekeeping
2)
and front office forms
2.2. Provide guest (TLE_HEHK9-12HS-Id-
(TLE_HEHK9-12HS- 2)
orientation on house
Id-2)
rules and use of hotel
tools, materials,
equipment and other
amenities.
(TLE_HEHK9-12HS-Id-
2
II. CONTENT 1. Types and uses Handle clients’ Handle clients’ Common problems
of different queries through queries through related to
housekeeping telephone, fax telephone, fax housekeeping
and front machine, e-mail, etc. machine, e-mail, etc.
service forms
2. Institutional
house rules and
procedures for:
2.1Guest safety
and security
Use of tools,
materials, equipment
and other amenities
RESOURCES laptop, Monitor, laptop, Monitor laptop, Monitor laptop, Monitor
Worksheets
A. References
1.Curriculum Guide pages CG page 6 CG page 6 CG page 6 CG page 6

m
https://www.youtube.com https://www.youtube.co https://www.youtube.co
m m
https://www.youtube.co
m
4. Other Learning
Resources
IV. PROCEDURES
MOL (Assigned group) MOL (5 minutes) MOL (5 minutes) MOL (5 minutes)
A. Reviewing previous 5 mins.
lesson or presenting the Bedroom and bathroom 1. Types and uses 1. Types and uses Handle clients’ queries
new lesson ameneties of different of different through telephone, fax
housekeeping housekeeping machine, e-mail, etc.
and front office and front office
forms forms
2. Institutional 2. Institutional
house rules and house rules and
procedures procedures
B. Establishing a purpose Using Online Using Online Using Online

for the lesson 4A’s Activity collaborative, the collaborative, the collaborative, the
The class will be divided teacher will show a teacher will show a teacher will show a
into 5. Each group will be video presentation on video presentation on video of the common
given the assigned task: how to handle client’s how to handle client’s problems related to
queries through queries through housekeeping services
Read Information Sheet. telephone, fax, telephone, fax,
”Office Security, Facility machine, e mail, etc. machine, e mail, etc.
and After Hour Access/
Visitor Control and Guest
Procedures”
Sub topics to be
discussed by each group
are the following:
Group I – Houskeeping
Terminologies and
Visitor Control and Guest
Procedures
Group II - Office and
Building Security
Group III - General
Rules for Office Security
Group IV- Workplace
Security
Group V –Incident
Response(Activity)
C. Presenting  Sharing of ideas By the help of By the help of Using 4A’s Activity
examples/instances of the to the group Process/activity, Process/activity, each Each group will
new lesson How do you find the each group will list group will list down the enumerate those
activity? down the steps on how steps on how to handle problems shown in the
Why did you encounter to handle guests/clients queries video
hindrances to the given guests/clients queries through: presentation(Activity)
task? through: G1: telephone
How did you cope with G1: telephone 1. 1. What reactions have
it? G2:fax machine you encountered within
What insights can you G2:fax machine your group?
give? (Analysis) G3:email 2. How did you handle
G3:email Presentation of the the situation?
Elaboration/additional Presentation of the group
information from the group 3. What particular
teacher about the topic strategy can you share
from the answers of with your classmates?
each group (Analysis)
(Abstraction)
D. Discussing new Have each group a short 1. What do you 1. What do you feel TASK:
concepts and practicing skit /role play on the feel when when planning the
new skills#1 topic assigned to you planning the activity? Read information sheet
showing your activity? 2. What are the “ Common Problems
understanding on what 2. What are the things that you related to
you have read. things that you consider when doing housekeeping”
consider when the task? (Abstraction)
doing the task?
E. Discussing new What are the forms used 1. doing the task? 1. doing the task? 1. . Create a presentation
concepts and practicing in housekeeping? 2. What difficulties 2. What difficulties wherein common
new skills#2 did you did you related problems are
encounter? encounter? identified.
Why is team work Why is team work (Application)
necessary in doing the necessary in doing the
task? task?
F. Developing mastery What are the rules and What are the things to What are the things to What concepts did you
regulations as far as consider when consider when handling get from the
tools, materials, handling clients’ clients’ queries through presentation?
queries through phone, phone, and e-mail etc.
equipment and other
and e-mail etc.
amenities are concerned
in housekeeping
department?
G. Finding practical Why should you prepare How will you handle How will you handle If you encounter
applications of concepts this form? How to clients’ queries through clients’ queries through situations like what they
and skills in daily living accomplish the forms phone, e-mail etc. phone, e-mail etc. had presented, What
needed in housekeeping? are you going to do?
H. Making generalization What should you keep in What are the reminders What are the reminders What insights can you
and abstractions and mind to keep the security when talking/ when talking/ give?
about the lesson in housekeeping? entertaining to the entertaining to the
clients? clients?
I. Evaluating the learning Identify the following. Learners are evaluated Learners are evaluated Learners are evaluated
Write your answer in ¼ their performance their performance while their performance while
sheet of paper. while demonstrating demonstrating the demonstrating the
the proper handling of proper handling of proper handling of
_____1. Form that clients’ queries through clients’ queries through common problems in
phone, e-mail etc. phone, e-mail etc. housekeeping
indicates special work
Criteria:
tasks required for a given Criteria: Setting………..10% Criteria:
day and are assigned to Setting………..10% Setting………..10%
a specific worker (Daily Readiness……30% Readiness……30%
Work Assignment Relativity… … 30% Readiness……30%
Relativity… … 30%
Sheet)
Over all impact..30% Relativity… … 30%
Over all impact..30%
_____2. Form allows for
the control and 100% 100% Overall ……..30%
processing of work and
the recording of man-
hours and materials
involved in the repairs
performed.
(Maintenance Work
Request Form)
_____3. Document used

as a guide in the
performance of a
maintenance inspection.
(Maintenance
Checklist)
Enumerate the
following:
4- 6 Importance of
wearing employee
identification
7-10 General rules
J. Additional activities for What are the different Be ready for the actual How to handle common
application front office forms? demonstration of problems in the hotel?
V. REMARKS Continuation of the
lesson tomorrow..
(Performance)
VII. REFLECTION
earned 80% on the
require additional
lesson
continue to require
remediation
Why did these work?

encounter which my
solve?
Checked and verified by: : Prepared by:
Officer – in - Charge TVL Teacher

DAILY LESSON
LOG
Section G11 -SOLAIRE G11- SHANGRILA
Friday
I. OBJECTIVES
A. Content Standard The learner demonstrates The learner demonstrates understanding in preparing rooms for guests
understanding of correctly.
providing effective
housekeeping services to
house guests.
B. Performance Standard The learner The learner independently demonstrates understanding in preparing rooms for guests
independently correctly.
demonstrates
understanding of
providing effective
housekeeping services to
house guests.
LO 1. Set up
2.5 Observe proper equipment and
handling of different trolleys 1.2 Correctly select and
C. Learning problems in 1.2 Correctly select and demonstrate proper use
Competencies/Objectives 1.1 Identify and explain demonstrate proper use of tools, materials, and
Housekeeping Services
the different types and of tools, materials, and equipment according to
uses of cleaning tools, equipment according to task requirement
materials and task requirement TLE_HEHK9-12RG-Ie-
(TLE_HEHK9-12HS-Id- equipment for room TLE_HEHK9-12RG-Ie- f-3
2) servicing f-3
TLE_HEHK9-12RG-Ie-
f-3
II. CONTENT HANDLING DIFFERENT CLEANING TOOLS, CLEANING TOOLS, CLEANING TOOLS,
PROBLEMS IN MATERIALS, AND MATERIALS, AND MATERIALS, AND
HOUSEKEEPING EQUIPMENT IN EQUIPMENT IN ROOM EQUIPMENT IN ROOM
SERVICES ROOM SERVICING SERVICING SERVICING
RESOURCES laptop, Monitor, laptop, Monitor, Manila laptop, Monitor, Manila laptop, Monitor, Manila
Worksheets paper and pens
A. References
1.Curriculum Guide pages CG page 6 CG page 6 CG page 6 CG page 6

m
https://www.youtube.com https://www.youtube.co https://www.youtube.co
m m
4. Other Learning
Resources
VIII. \PROCEDURES
MOL MOL MOL MOL
A. Reviewing previous
lesson or presenting the Common problems Proper handling of Cleaning tools, Cleaning tools,
new lesson related to housekeeping problems in materials, and materials, and
housekeeping equipment equipment
B. Establishing a purpose Starting the lesson by The teacher will show The teacher will The teacher will
for the lesson asking the students: if different pictures of the introduce the lesson by introduce the lesson by
you are in the situation, tools, materials and asking the students: asking the students:
how you would handle equipment needed in
problems like this? room servicing Who among you has the Who among you has the
 Students will following equipment at following equipment at
name the
home? home?
posted picture
of the tools,
a. floor polisher a. floor polisher
materials and
b. vacuum cleaner b. vacuum cleaner
equipments
c. tornado mop c. tornado mop
who knows how to who knows how to
operate these operate these
equipment?( the one equipment?( the one
who knows will be the
who knows will be the
leader of the group)
leader of the group)
C. Presenting Group activity using Using 4A’s Activity Lecture /demonstration Lecture /demonstration
examples/instances of the TDAR activity.. PUZZLE TIME The teacher will give a The teacher will give a
new lesson Each group will pick up a Each group will be lecturette about the lecturette about the
problem ,think and given a short envelop parts of the each parts of the each
analyze the consisting of puzzles equipment and how it is equipment and how it is
problem(THINK) (tools, materials and being assembled. being assembled.
equipment). After a. floor polisher a. floor polisher
arranging the puzzle b. vacuum cleaner b. vacuum cleaner
the group will post it in c. tornado mop c. tornado mop
the board and one of
the members of the
group will explain their
work. (Activity)
D. Discussing new The group have their How did you find the Returned Demonstration Returned Demonstration
concepts and practicing brainstorming/ sharing activity? Peer teaching (assigned Peer teaching (assigned
new skills#1 ideas on how to solve the What are the things leaders of the group will leaders of the group will
problem( Discuss) your group considers to lead the activity) lead the activity)
come up with the G1- floor polisher G1- floor polisher
activity (Analysis)? G2 – vacuum cleaner G2 – vacuum cleaner
Additional information G3 – tornado mop G3 – tornado mop
from the learners
answer
Types and uses of
different cleaning tools,
materials and
equipment for room
servicing(Abstraction)
E. Discussing new After the sharing, the Using Online
concepts and practicing group will have their Explain the uses of Using Online Collaborative, the
new skills#2 collaborative work – different types of Collaborative, the teacher will have a
group presentation(ACT) cleaning tools, teacher will have a video presentation on
materials and video presentation on the proper use of the
-peers and teacher equipment for room the proper use of the equipment
feedback servicing equipment Video 1- floor polisher
(showing pictures of Video 1- floor polisher Video 2- vacuum
tools, materials and Video 2- vacuum cleaner
equipment) cleaner Video 3 – tornado mop
(Application) Video 3 – tornado mop
F. Developing mastery What are the proper What are the tools Returned demonstration Returned demonstration
ways of handling materials and of the students on the of the students on the
problems in equipment needed in proper use of the proper use of the
housekeeping services? room servicing?
equipment equipment
G. Finding practical How you will going to What is the importance What is the importance
applications of concepts arrange the tools of knowing the proper of knowing the proper
and skills in daily living materials and use of the equipments? use of the equipments?
equipment in
attendant’s cart?
H. Making generalization Based on the discussions What are the Based on the videos Based on the videos
and abstractions and and activity done, how materials, cleaning presented and the presented and the
about the lesson we will going to observe tools and equipment discussions, what are discussions, what are
the proper way of used in room servicing? the proper way of using the proper way of using
handling problems in equipment? What equipment? What
housekeeping? should be done to have should be done to have
a long lasting a long lasting
equipment? equipment?
I. Evaluating the learning Make poster on proper Identify the following: Learners are evaluated Learners are evaluated
handling of problems in CT- cleaning tools their performance while their performance while
housekeeping MT- materials demonstrating the demonstrating the
EQ- equipment proper use of the proper use of the
1. vacuum cleaner equipment equipment
2. dusting tools
3. chemicals Criteria: Criteria:
4. linens Floor polisher vacuum
5. cleaning towels Prepare materials Prepare materials
6. cleaning tools caddy needed…………….…15% needed…………….…15%
7. bath linens Check condtion of Check the bag and
8. room amenities equipment…………..10% filters…………..10%
9. toilet tools Check heavy plug and Use proper attachments
10. cable………………..15% for
disinfectant/sanitizer Proper use---------------- surfaces………………..35
60% %
Proper use----------------
Total……………100% 40%
Total……………100%
Mop
Gather all necessary

materials……………..15
%
Prepare the area for dry

mopping……………15%
Insert dust
mop……….10%
Proper way of
mopping……………40%
Cleaning the mop-------
20%
Total…………………100%
J. Additional activities for What are the tools, Make a scrap book of Continuation of the plan Look for the different
application material and equipment cleaning tools, tomorrow, continuation pictures of equipment in
for room servicing? materials and of the actual a magazine and have a
equipment for room assessment compilation of it
servicing. on the proper use of
vacuum cleaner and
tornado mop
IX. REMARKS
X. REFLECTION
earned 80% on the
require additional
lesson
continue to require
remediation
Why did these work?
encounter which my
solve?
Checked and verified by : Prepared by:

School Head TVL Teacher

DLL Housekeeping

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School ITLUGAN SENIOR HIGH SCHOOL Grade level 11

GRADE Teacher ANGELITA G. NAMUCO Learning Area Housekeeping

II. CONTENT INTRODUCTION TO HOTEL CODE AND HOUSEKEEPING BEDROOM AND

https://www.google.com https://www.google.co https://www.google.com https://www.google.com

Identify the codes of

E. Discussing new Brainstorming of the Discussion of Using 3A Activity

Checked and verified by: Prepared by:

School ITLUGAN SENIOR HIGH SCHOOL Grade level 11

https://www.google.com https://www.google.co https://www.google.com https://www.google.com

B. Establishing a purpose Using Online Using Online Using Online

_____3. Document used

F. What difficulties did I

School ITLUGAN SENIOR HIGH SCHOOL Grade level 11

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Gather all necessary

Prepare the area for dry

Checked and verified by : Prepared by:

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