CONSUMER HEALTH EDUCATION

Consumer Health refers to the decisions you

make about the purchase of product and use
of health information and services that will
have direct effect on your health
 CONSUMER HEALTH EDUCATION

Health Information is the data and facts you

got from media and people including the
professionals and agencies.
 CONSUMER HEALTH EDUCATION

Health Products are those substances,

materials or equipment prepared or
manufactured for you to buy and use in the
maintenance of health and the treatment of
diseases. Example is foods, eyeglasses,
medicines, cosmetics, cars, appliances and
others.
 CONSUMER HEALTH EDUCATION
Health Services refer to health information,
actions, procedures or work furnished, or supplied
to help satisfy your needs and wants as a
consumer. This is services and things people do to
and for other people. Example of health services
are medical consultation and treatment, using the
telephone, using the electricity, and payment for
transportation, payment for haircut, payment for
news papers and your favorite magazines and
comics.
 CONSUMER HEALTH EDUCATION

Consumer Health Education is the process of

assisting you to acquire the correct
information and understanding so that you
will able to make wise decision about a
certain health item.
WHO IS A CONSUMER?
We all are because we are all users. We use goods
and services every day. We need food, clothing
and shelter. We travel on busses and trains, visit
the doctors and dentist, go to the library, or
watch television. At home we use energy in the
form of gas, electricity, coal, expect clean
drinkable water from the tap.
WHO IS A CONSUMER?

CONSUMER- means a natural person

who is a purchaser, lessee, recipient or
prospective purchaser, lesser or
recipient of consumer products,
services or credit.
DIFFERENT KINDS OF CONSUMER
• Spendthrift
• Close – Fisted
• Wasteful
• Bargain Addict
• Intelligent
• Panic Buyer
• Impulsive Buyer
Consumer Source of Information in buying
Products and Services

1. Labels and Directions

2. Practitioners
3. Health Publications
4. Consumer Advocacy Group
5. Government Agencies
6. Health Educators
7. Family and Friends
8. Advertisement and Commercials
9. Folklore
10.Mass Media
CONSUMER RIGHTS AND RESPONSIBILITIES
Being good consumer means knowing what to look out for and
what to avoid. It means know where and how to get the best value
for money, where to go if things go wrong. Your role as a consumer
has both right and responsibilities.

1. The right to safety- To be protected against products,

production, processes and services that are hazardous to health or
life
2. The right to be informed- To be given facts needed to make an
informed choice and protected against dishonest or misleading
advertising and labeling
3. The right to choose- to be able to select from a range of
products and services and competitive prices with an assurance
satisfactory quality.
REPUBLICT ACT NO. 7394 - CONSUMER ACT OF THE PHILIPPINES

It is the policy of the State to protect the interests of the consumer,

promote his general welfare and to establish standards of conduct
for business and industry. Towards this end, the State shall
implement measures to achieve the following objectives:

 Protection against hazards to health and safety;

 Protection against deceptive, unfair and unconscionable sales acts
and practices
 Provision of information and education to facilitate sound choice
and the proper exercise of rights by the consumer
 Provision of adequate rights and means of redress
 Involvement of consumer representatives in the formulation of
social and economic policies