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EXECUTIVE SUMMARY
Tingang Elite Company (TEC) is a local company offering the house cleaning
service. In order to help families who do not have sufficient time to take care of their
houses due to their busy schedule, Tingang Elite Company (TEC) presents PLK
House Cleaning Service. PLK House Cleaning Service provides hygienic janitor
works that are very much needed by busy householders, so the cleanliness and
tidiness of the houses can still be maintained. In addition, TEC provides job
opportunities for local people living in Palangka Raya to work as janitors (male) and
janitress (female), whereby their primary responsibility is doing the cleaning service
1.1 Vision
Being a superior, trusted, and high standard home cleaning company which is
able to give profitable values to the customers, the company, and the employees.
1.2 Mission
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To create a persuasive, harmonious, and humanist scope of work.
1.3 Motto
and CEO, Nadia Sari Refualu. The following list is the internal management structure
of Tingang Elite Company (TEC). The broad canvas of responsibilities would also be
shared as under:
Hillary (Accountant)
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2. START-UP SUMMARY
PLK House Cleaning Service's start-up costs include equipment needed for a
home-based business (to be detailed below), initial legal fees, marketing fees,
cleaning equipment and supplies, uniforms, and signs for employee vehicles.
The home office equipment includes a computer system (with the following
hard drive, printer, and CD-RW). Also required for the office is an additional
land phone line, fax machine, pager, and cellular phone. A few pieces of
The legal fees are used for the formation of the business as well as
Marketing fees are for the production of business cards and brochures.
Cleaning equipment must also be purchased with one set of equipment per
(consumer models will not withstand continuous use) and assorted brooms,
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Startup costs will be financed through a combination of owner investment,
short-term loans, and long-term borrowing. The startup chart shows the
distribution of financing.
brochures.
to the downtown area. It includes a training area, service department, offices, and
showroom area.
carrying out every job. We would like to submit a Cooperation Offer Proposal
regarding to the work of Cleaning Services with the details of cleaning work as
follows:
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A. Cleaning
• Seat Cleaning, Sofa, Carpet and Flooring (Ceramic, Marble, Panel, Wood).
• Toilets cleaning.
B. Implementation Provisions
Basic Cleaning is executed every day for two shifts. It is drawn as follows:
1. Tiled floors are cleaned and mopped using suitable types of mops and
2. Chairs, tables, walls and door / window frames are cleaned using special
materials.
3.The set of equipments that uses electric power, such as electronic machines,
telephones, computers, etc., is only cleaned in the area of the case or the
4.The cigarette ash, rubbish and paper or other dirt are disposed in the garbage
can / basket / bins that has been provided by the first party.
two shifts:
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2. Afternoon Shift, at 12.00 PM to 05.00 PM.
corridor which is always swept with the floor duster plus Cong-R-Duster to
keep it clean.
2. Maintaining the cleanliness of the toilet and cleaning the crusty toilet.
3. Responding quickly to give service when there are spills of drinks, ink, and
4. During the break time for office employees, the house cleaning service is still
being run.
5. Mopping the floor with special materials that is suitable for the type of floor.
All the chemicals or cleaning products used for the service are international
certified,
Netto Klar
Oxford MPC
Shine Up
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Furniture Polish
Helios
Lemon Ice
Braso
Dana Gloss
Glass Cleaner
Floor Cleaner
Porscale
E. Equipments
Wiper
Lobby Duster
Floor Duster
Dustpan
Vacuum cleaner
Floor Brush
Palm fiber
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Nylon Broom
Stick Broom
Duster
Squeezer
Mop
Buckets
Sprayer
Dusting Cloth
Stick Sweep
2.3 Technology
We use both Windows and Software application for all devices. Our service is
also supported by Social Media and Microsoft networking for the purpose of ordering
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Tingang Elite Company is different from the other companies. AS we are most
concerned with our customers’ satisfaction, we establish our business offers as a clear
and viable alternative for our target market, of course with the reasonable price.
transaction deals. With the service that we give, we would like to make them
First, our company targets middle to upper class people who are very busy as the
key market segment we should own. Second, our company employs local people
from middle to lower class to work for our company since our company is tied
service, support, knowledge are more clearly being devoted in this segment.
Our company is not only giving a good service but also giving special-offer to our
loyal customers who always use our service. The special offers are in form of
discounted price for cleaning service and getting one free voucher every ten times of
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3.2 Promotion Strategy
For promoting our service to new customers, we promote ourselves by using these
media:
since social media like instagram is used by many people. We post testimonial
pictures in our instagram feeds and insta story and make them as our tool to
promote PLK House Cleaning Service so that people will get interested and
We also use facebook as one of media for promoting our service to our
new customers. We often upload and share photos of our cleaning service or
janitor works, and then give interesting captions so that we can achieve new
Website
people can see how trustworthy and honest our company is. By entering a
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product portfolio or photo gallery menu, customers can be comfortable to look
provide detail information about our company and tutorials on how to order
our service. In addition, customers can also contact our company to gain
Brochure
carry. The brochure we give is a “service menu” which lists prices and
services we offer. Potential customers or customers are free to take this with
4. BENEFITS
By using our services, they will feel pleasant with their house.
They will feel happier when the rooms are fresh, clean, and free from
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accumulated dust and dirt. The air smells sweet, and is healthier to
breathe.
about what they do, why virus is still come to their homes even though
they are using cleaning service. But for our company, customers'
health is our priority. When people use our service, we will work
will be in accordance to schedule and really save their time. When the
very helpful for housewives who are also career women, or those who
live alone and have no time to clean. By using our service, they can
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Customers can enjoy their quality time with families while the
janitors are cleaning their houses. They can have much time to spend
a. Giving job opportunities for local people to work for Tingang Elite
Company
work for the sake of customers’ satisfaction. For this reason, we have
special criteria for our potential employees. First, young local people
from middle to lower class have bigger chance to work under our
regular full-time jobs as office workers and janitors, and young people
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internal management employees and janitors should pass the job
get medical care and compensation for a portion of the income they
lose while they are unable to return to work and it usually protects
employees. We also adjust the salary that our employees receive to the
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Minimum Wage (UMR) of Palangka Raya City. We ensure that our
workers) since the working hours are flexible and non-binding. Thus,
the work load for which the employees are paid is accordant.
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