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ABU

&

present

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SOURCE: Source 1
Real time
24 x 7 Customer
notification to
Availability data pre-filled
branch on
in LOS
customer
application

Only eligible Documents Only eligible Documents


customer lead reduced from customer lead reduced from
passed to 9 to 4 passed to 9 to 4
branch branch

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Customer has two options to access YONO Krishi

Through mobile Through desktop


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YONO Krishi on Mobile

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Log on to
YONO with
MPIN

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Click on YONO
Krishi

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Select preferred
language among
the 5 available

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YONO Krishi will be
launched with three
key propositions

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Customer opts for
Agri Gold Loan

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Before starting
application customer
can check process of
application

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Customer can check
features of the loan

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Customer can check
eligibility for applying

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Customer can check
documents required

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Customer can check
interest rates and
charges

After going through


the instructions
customer clicks on
apply now
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Customer details
are pre-populated
from CBS

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Customer enters few
additional details
required for reporting

Customer selects the


account for loan credit

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Customer enters the
loan amount required
and the purpose

Customer enters detail


about land and yearly
income

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Reference number is
generated. Customer to
visit the branch with
the reference number
for further processing

Customer to visit the


branch with the
required documents

hi

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YONO Krishi on Web portal

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Customer can
access YONO
Krishi page
through web
portal as well

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SOURCE: Source 20
YONO Krishi will
be a separate tile
on the web portal
dashboard

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SOURCE: Source 21
In branch process

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SOURCE: Source 22
Branch official can
access the customer
application through
YONO reference id
as well lead
management system

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SOURCE: Source 23
Data entered by
customer will get
auto populated
in LOS

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SOURCE: Source 24
Number of
documents to be Loan

generated has
been reduced to 4

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SOURCE: Source 25
Coming soon….
One click disbursal
-Account opening, disbursement, reversal of processing fees recovered
will happen in one click

Integration with CRM


-Branch will be able to track Yono leads on CRM

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