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Name: _____________________ Grade: _______ Date: ______ Name: _____________________ Grade: _______ Date: ______

A. DIRECTION: Read the following questions carefully. A. DIRECTION: Read the following questions carefully.
Choose the correct answer from the box. Choose the correct answer from the box.

Casual Frozen Formal Casual Frozen Formal

Intimate Consultative Intimate Consultative

1. This is style is common among peers and friends 1. This is style is common among peers and friends
2. This style is used in conversations between people who 2. This style is used in conversations between people who
are very close and know each other quite well because are very close and know each other quite well because
having a maximum of shared background information. having a maximum of shared background information.
3. Also known as fixed speech. 3. Also known as fixed speech.
4. Unplanned Speech. 4. Unplanned Speech.
5. It mostly occurs in ceremonies. 5. It mostly occurs in ceremonies.

B. Encircle the best statement based on the situation.


B. Encircle the best statement based on the situation.
1. Waiter to customer
1. Waiter to customer
a. What do you want?
a. What do you want?
b. What would you like today?
b. What would you like today?
2. Husband to wife
2. Husband to wife
a. What's up?
a. What's up? b. Excuse me dear, I was wondering how you were
b. Excuse me dear, I was wondering how you were feeling.
feeling.
3. One colleague to another
3. One colleague to another a. Give me a hand.
a. Give me a hand. b. Excuse me, could you give me a hand?
b. Excuse me, could you give me a hand?
4. Employee to department manager
4. Employee to department manager a. Mr. Brown, could I have a word with you this
a. Mr. Brown, could I have a word with you this afternoon?
afternoon? b. Frank, I need to talk to you.
b. Frank, I need to talk to you.
5. Customer to receptionist
5. Customer to receptionist a. Give me my bill.
a. Give me my bill. b. The bill, please
b. The bill, please

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