1.What is ICT?

-Job
Information Technology Specialist Job Description
Information technologists generally design, operate or maintain technology products.
Not limited to employment with technology companies, information technology (IT)
specialists may work with any businesses, agencies or organizations that use
technology or manage large amounts of information. Regardless of the sector they work
in, IT specialists usually provide similar services related to software, hardware,
databases, Web resources, networks and enterprise systems.
Duties of an information technology specialist can include network management,
software development and database administration. IT specialists may also provide
technical support to a business or an organization's employees and train non-technical
workers on the business's information systems. Advanced information technology
specialists may design systems and assess the effectiveness of technology resources
already in use or new systems that are being implemented. Additionally, they will
determine the practicality of changes and modification of systems.
IT specialists will also work with external partners, including consultants, agencies and
vendors, to arrive at the most appropriate system or integration of multiple systems.
With information technology constantly changing, specialists must stay up-to-date on
emerging technologies and the potential effectiveness of these advancements in their
current system.
-Course
Under this strand, you can learn writing computer programs, illustrating, and designing
websites. You will also be taking up technical drafting, animation, and java programming
that would be essential if you are planning to work on creative technological field. Other
subjects in the strand are medical transcription and telecom installation which are
relevant to the telecommunications industry.
Information Communication Technology students gain knowledge and skills needed to
effectively apply, use and manage technology when solving problems specifically
related to information and communication. ICT majors may pursue one of two
concentrations. ICT Commercialization: Focuses on ICT as an enabling tool to drive
economic growth. Technology Management: Focuses on using technology to provide a
stable operating environment. NEW: ICT is excited to annouce their new track-
Information Studies. The information studies track allows students to learn how
information can be created, communicated, stored, and/or transformed to benefit
individuals, organizations, and society. In our information based society, teaching
practical skills for analyzing, processing, managing information that will allow them to
then create technology-based solutions using a user-centered approach and evaluate
the roles of information in a variety of organizational settings is a valuable skill set that is
currently sought by employers.

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Careers
ICT is an emerging field offering you unlimited career opportunities.
Career opportunities in ICT

 Website Developer
 Database
 Analyst
 Privacy Coordinator
 UX Designer
 Online Community Coordinator
 Web Marketing Manager
 Information Security Analyst
 Digital Strategist
 Staff Technologist
 IT Developer
 Application Support Specialist
 Online Director
Students gain knowledge and skills needed to effectively apply, use and manage
technology when solving problems specifically related to information and
communication. Classes provide a human and organizational focus on technology—
teaching students how to be effective users of technology. Students who major in ICT
can expect to work in positions where they are the communication link between people,
organizations and the technologies used to support those organizations' information
infrastructures.
2.Job Opportunities
Information technology
The IT industry is a fast growing field, with new specializations emerging rapidly, such
as health informatics and business information systems.

Because of the central role technology is taking in the economy and our lives, demand
for skilled IT professionals remains steady. But the nature of these jobs is changing.
LinkedIn data shows that eight of the top 20 skills demanded by employers hiring new
information and communication technology workers are broader than core technical
skills. They include general skills in relationship management, customer service,
strategic planning and contract negotiations.

The trend towards consolidating IT teams has driven employers to seek candidates with
expertise across more than one area. For example, instead of having a System

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Engineer and Network Engineer, employers look more favourably on a candidate who
can perform the key tasks of both.

There is significant demand in the Australian labour market for technical roles such as
Software Engineers and Developers, especially in emerging areas such as cyber
security. As the incidence rate of data breaches climbs, demand for cyber security
professionals has grown rapidly.

Careers in information and communication technology fields include a variety of roles

and tasks associated with planning, researching, installing and monitoring the
performance of IT systems. IT professionals should have technical expertise in
computer systems, hardware and networks. They need exceptional problem solving and
analytical abilities to diagnose and repair defects or malfunctions. Individuals in the IT
field should have natural interest and capabilities with programs and information
computer systems. They should be able to grasp large amounts of information and be
able to quickly learn and adapt to new technologies and advances in the field.
Individuals wanting to get into the field should complete an IT course, like a bachelor
degree in IT studies, and gain hands-on experience.
3. Responsibilities
IT technical support officers are mainly responsible for the smooth running of computer
systems and ensuring users get maximum benefits from them. Individual tasks vary
depending on the size and structure of the organisation, but you'll generally need to:

 install and configure computer hardware operating systems and applications

 monitor and maintain computer systems and networks
 talk staff or clients through a series of actions, either face-to-face or over the
phone, to help set up systems or resolve issues
 troubleshoot system and network problems, diagnosing and solving hardware or
software faults
 replace parts as required
 provide support, including procedural documentation and relevant reports
 follow diagrams and written instructions to repair a fault or set up a system
 support the roll-out of new applications
 set up new users' accounts and profiles and deal with password issues
 respond within agreed time limits to call-outs
 work continuously on a task until completion (or referral to third parties, if
appropriate)
 prioritise and manage many open cases at one time
 rapidly establish a good working relationship with customers and other
professionals, such as software developers
 test and evaluate new technology
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  conduct electrical safety checks on computer equipment.
4. Advantages
1. Communication - Speed / time – money can be saved because it’s much quicker
to move information around. With the help of ICT it has become quicker and
more efficient.
2. Globalization - Video conferencing saves money on flights and accommodation.
ICT has not only brought the countries and people closer together, but it has
allowed the world's economy to become a single interdependent system to
contact either a business or family member.
3. Cost effectiveness - It feels free to send an email (although it isn’t); it’s without
doubt cheaper than phone calls. ICT has also helped to automate business
practices, thus restructuring businesses to make them exceptionally cost
effective.
4. Greater Availability - ICT has made it possible for businesses to be automated
giving clients access to a website or voicemail 24 hours a day, 7 days a week
5. Bridging the cultural gap – Greater access to technology has helped to bridge the
cultural gap by helping people from different cultures to communicate with one
another, and allow for the exchange of views and ideas, thus increasing
awareness and reducing prejudice.
6. Creation of new jobs - Probably, the best advantage of ICT has been the creation
of new and interesting jobs.
7. Education – Computer’s along with their programs and the Internet have created
educational opportunities not available to previous generations.
8. Through ICT , images can easily be used in teaching and improving the retentive
memory of student.
9. Complex structure - through ICT, teachers can easily explain complex structure
,instruction and ensure students comprehension.
10. Through ICT , teachers are able to create interactive classrooms and make the
lesson more enjoyable.
5.Disadvantages
1. Education – Computer’s along with their programs and the Internet have created
educational opportunities not available to previous generations.
2. Lack of job security – Experts in a wide variety of fields believe that ICT has
made job security a big issue, since technology keeps on changing nearly every
day. This means that individuals need to be constantly studying or at least
keeping up with changes in their profession, if they want to feel secure in their
jobs to be secure.
3. Overriding Cultures - While ICT may have made the world a global village, it has
also contributed to one culture consuming another weaker one. For example, it is
now argued that teenagers in the US influence how most young teenagers all
over the world now act, dress, and behave
4. Privacy - Though information technology may have made communication
quicker, easier, and more convenient, it has also brought along privacy issues.

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 From cell phone signal interceptions to e-mail hacking, people are now worried
about their once private information becoming public knowledge.
5. Reliance on Technology – Professor Ian Robertson, a neuropsychology expert
based at Trinity College Dublin who carried out the study, said: “People have
more to remember these days, and they are relying on technology for their
memory but the less you use of your memory, the poorer it becomes. . people
don’t bother learning to spell because they use spell-checker, or need a
calculator do perform minor addition or subtraction.
6. Reliability of Information – Anyone with access to a computer and an internet
connection internet can start a blog or post something up on a website, so just
because something’s on the web doesn't mean it’s reliable. A prime example of
this is the open source encyclopedia, Wikipedia, although considered a good
source of information it is not recognized by academic institutions as a
trustworthy reference.
7. Computer viruses, worms, Trojans, malware, spam, phishing- any or all can
cause chaos and disrupt our daily lives
8. Setting - setting up the device can be very trouble some.
9. Expansive - too expansive to afford.
10. Lack of experience - hard for teachers to use with a lack of experience using ICT
tools.

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