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An introduction to competencies
British Council
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What are competencies, why are they so important nowadays? How are
competencies used in Human Resources and how can individuals use them
to their advantage?
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What are competencies and why are they important?
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1. Some years ago when executives and managers talked about the type of
employees they wanted to contract for their businesses they spoke of skills
and qualifications. These words are still used but have been overshadowed
by the term competencies. Competencies are a concept taken on board by
Human Resource departments to measure a person’s appropriateness for a
particular job.
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2. In simple terms a competency is a tool that an individual can use in order
to demonstrate a high standard of performance. Competencies are
characteristics that we use to achieve success. These characteristics or traits
can include things like knowledge, aspects of leadership, self-esteem, skills
or relationship building. There are a lot of competencies but they are
usually divided into groups. Most organizations recognize two main groups
and then have numerous sub groups which competencies can be further
divided into.
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There has been a lot written about competencies. It is easy to see how
people can become easily confused by what a competency actually is. It is
also essential that people in the world of business have a clear
understanding of what different competencies are and, in particular, which
competencies are of interest to them – either as an individual interested in
self-development – or as an employer looking for the best candidate for a
job.
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3. Competencies can be divided into two distinct types; technical
competencies (sometimes referred to as functional) and personal
competencies. As the name suggests, technical competencies are those
which are related to the skills and knowledge that are essential in order for a
person to do a particular job appropriately. An example of a technical
competency for a secretary might be: “Word processing: able to word
process a text at the rate of 80 words per minute with no mistakes.”
Personal competencies are not linked to any particular function. They
include characteristics that we use together with our technical competencies
in order to do our work well. An example of a personal competency is:
“Interpersonal Sensitivity: Demonstrates respect for the opinions of others,
even when not in agreement.”
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4. As you can see from the examples above there is a particular way of
expressing a competency. First the competency is given a title; for example
“word processing”. Then a brief indicator or explanation is given as an
example of the person’s aptitude in that competency; for example “able to
word process a text at the rate of 80 words per minute with no mistakes.”
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5. Competencies are probably here to stay so it is worth thinking about your
own competencies and trying to categorize them; first into the two sub-
categories mentioned above and then into a more detailed list.
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http://learnenglish.britishcouncil.org/en/business-magazine/introduction-
competencies#sthash.opHl1Bug.dpuf
Resultados mostrados Respuestas
enviadas,
Comentarios
false
Pregunta 1
Pregunta 2
1 de 1 puntos
Pregunta 3
1,5 de 1,5 puntos
Pregunta 4
Pregunta 5
Pregunta 6
1 de 1 puntos
It is easy to see how people can become easily confused by what a competency actually is.
Respuesta seleccionada: Verdadero
Comentarios para respuesta: Very good!!!
Pregunta 7
Pregunta 8
"Word processing: able to word process a text at the rate of 80 words per minute with no mistakes." is
Respuesta seleccionada: c.
technical competency
Comentarios para respuesta: Very good!!!
Pregunta 9
"Interpersonal Sensitivity: Demonstrates respect for the opinions of others, even when not in agreeme
Respuesta seleccionada: c.
personal competency
Comentarios para respuesta: Very good!!!
Pregunta 10
Pregunta 11
1 de 1 puntos
Which sentence is grammatically correct?
.................
Respuesta seleccionada: b.
It's been raining for two hours
Comentarios para respuesta: Very good!!!
Pregunta 12
1 de 1 puntos
She _________________________ for her boyfriend to call her for over an hour!
................
Respuesta seleccionada: c.
has been waiting
Comentarios para respuesta: Very good!!!
Pregunta 13
1 de 1 puntos
Respuesta seleccionada: b.
I've been living in London for two months.
Comentarios para respuesta: Very good!!!