FOR IMMEDIATE RELEASE

Surrey
Residents’ Opinions on Legalizing
Ridesharing in British Columbia
5th July 2019
METHODOLOGY
The analysis in this report is based on results of
a survey conducted between June 23rd to 24th,
2019 among a sample of 725 adults, 18 years of age
or older, living in the city of Surrey. The survey was
conducted using automated telephone interviews
(Smart IVR). Respondents were interviewed on
landlines and cellular phones.
The sampling frame was derived from both
a national telephone directory compiled by
Mainstreet Research from various commercially
available sources and random digit dialing.
The survey was conducted by Mainstreet Research
and was sponsored by Ridesharing Now for BC.
The margin of error for this survey is +/- 3.98%
and is accurate 19 times out of 20.
(full methodology appears at the end of this
report)
ABOUT MAINSTREET
With 20 years of political experience in all three
levels of government, President and CEO Quito
Maggi is a respected commentator on international
public affairs.
Differentiated by its large sample sizes, Mainstreet
Research has provided accurate snapshots of
public opinion, having predicted a majority NDP
government in Alberta, and was the only polling firm
to correctly predict a Liberal majority government in
the 2015 federal election. Mainstreet also accurately
predicted the 2018 Ontario election and was the
first to predict that a CAQ majority win in the 2018
Quebec election. Mainstreet Research is a member
of the Market Research Intelligence Association and
the World Association for Public Opinion Research
and meets international and Canadian publication
standards.
CONTACT INFORMATION
In Ottawa:
Quito Maggi, President
quito@mainstreetresearch.ca
In Toronto:
Dr. Joseph Angolano, Vice President
joseph@mainstreetresearch.ca
Find us online at:
www.mainstreetresearch.ca
twitter.com/MainStResearch
facebook.com/mainstreetresearch
SURREY RESIDENTS STRONGLY WANT A LEGAL AND SAFE RIDESHARING INDUSTRY
71% of respondents agreed that ridesharing drivers should use the same driver’s licenses as is
required in other provinces

5th July 2019 (Ottawa, ON) – A strong majority of Surrey residents believe that ridesharing options
such as Lyft and Uber should be available to Metro Vancouver residents, a new Mainstreet Research
survey has found.

The poll surveyed 725 residents of Surrey between June 23rd and 24th 2019. The poll has a margin
of error of +/- 3.98% and is accurate 19 times out of 20.

“78% of Surrey residents think that ridesharing should be a transportation option available to residents
of Metro Vancouver, with a majority strongly believing that this should be the case,” said Joseph
Angolano, Vice President of Mainstreet Research. “Similarly, we found that most Surrey residents
think that the British Columbia government should implement ridesharing as soon as possible.”

74% of respondents agreed that the provincial government should implement ridesharing as soon
as possible, with a majority (54%) saying they strongly agreed.

“These findings show that Surrey residents remember the promise made by all the major parties in
the last election to allow ridesharing in British Columbia,” continued Angolano. “Moreover, they fully
expect that the Horgan government keeps its promise and legalize ridesharing companies.”

The poll also found just under 80% of the respondents said they were familiar with ridesharing
services, with familiarity significantly dropping off among those over the age of 65.

“It is not surprising to see familiarity with Lyft and Uber lower among older respondents, as they are
less likely to use smartphones than younger respondents,” added Angolano.

The survey also found that 71% of respondents agreed that ridesharing drivers should use the
same driver’s licenses as is required in other provinces if they pass strict driving experience and
background checks, with a majority (52%) strongly agreeing. Saskatchewan, Ontario, Manitoba, and
Quebec have all implemented a strict Class 5 licence requirement for ridesharing.

“The results of this survey are clear. Surrey residents strongly want to see a legal, safe, and well-
regulated ridesharing industry with drivers meeting strict requirements,” concluded Angolano.

-30-

For additional information or to arrange an interview, contact:

Dr. Joseph Angolano, 647-894-1552 - joseph@mainstreetresearch.ca
 Are you familiar with ridesharing services like Uber and
Lyft?
20.6%

20.6%

79.4%

79.4%

Yes No

Yes No
Do you agree or disagree that transportation options such
as Uber and Lyft should be available to Metro Vancouver
residents?
7.8%

9% 7.8%

9%
5.5%

5.5%

56.1%

56.1%
21.6%

21.6%

Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Sure
Do you agree or disagree that the BC government should
implement ridesharing 9% in BC as soon as possible?

9%
10.7%

10.7%

6.3%

6.3% 54%

54%

20%

20%

Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Sure

Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Sure
Do you agree or disagree that ridesharing drivers be permitted to use
the same driver licences as required in Ontario, Quebec, Manitoba and
Saskatchewan, if they meet strict driving experience and background
checks?
7.8%

9% 12%

5.5%
10.8%

56.1%
5.9% 52.3%

21.6%

19%

Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Sure
Breakouts By Awareness of Ridesharing Services

Do you agree or disagree that transportation options such as Uber

and Lyft should be available to Metro Vancouver residents?
64%
20%
Familiar With Ridesharing Services 4%
8.2%
3.7%

25.8%
27.5%
Unfamiliar With Ridesharing Services 11.4%
11.9%
22.1%

0 10 20 30 40 50 60

Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Sure

Do you agree or disagree that the BC government should

implement ridesharing in BC as soon as possible?
61.3%
18.4%
Familiar With Ridesharing Services 5.6%
9.1%
5.6%

25.9%
26.2%
Unfamiliar With Ridesharing Services 8.6%
17.2%
22.1%

0 10 20 30 40 50 60

Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Sure

Do you agree or disagree that transportation options such as Uber

and Lyft should be available to Metro Vancouver residents?
57.5%
19.1%
Familiar With Ridesharing Services 5.4%
10.3%
7.7%

32.3%
18.4%
Unfamiliar With Ridesharing Services 7.9%
12.8%
28.5%

0 5 10 15 20 25 30 35 40 45 50 55 60

Strongly Agree Somewhat Agree Somewhat Disagree Strongly Disagree Not Sure
 Breakout Tables
Are you familiar with ridesharing services like Uber and Lyft?
All Male Female 18-34 35-49 50-64 65+
Yes 79.4% 81.3% 77.4% 85% 81.7% 80.8% 64.8%
No 20.6% 18.7% 22.6% 15% 18.3% 19.2% 35.2%
Unweighted Frequency 725 331 394 140 204 187 194
Weighted Frequency 725 371 354 213 196 185 131

Do you agree or disagree that transportation options such as Uber and Lyft should be
available to Metro Vancouver residents?
All Male Female 18-34 35-49 50-64 65+
Strongly Agree 56.1% 60.1% 52% 58.7% 54.5% 58.5% 51%
Somewhat Agree 21.6% 20.3% 22.9% 18% 23.6% 23.7% 21.4%
Somewhat Disagree 5.5% 4% 7.1% 6.4% 3.4% 7.2% 4.9%
Strongly Disagree 9% 10.2% 7.7% 10.6% 11.5% 3.8% 10.1%
Not Sure 7.8% 5.4% 10.2% 6.4% 7% 6.8% 12.6%
Unweighted Frequency 725 331 394 140 204 187 194
Weighted Frequency 725 371 354 213 196 185 131

Familiarity
All Yes No
Strongly Agree 56.1% 64% 25.8%
Somewhat Agree 21.6% 20% 27.5%
Somewhat Disagree 5.5% 4% 11.4%
Strongly Disagree 9% 8.2% 11.9%
Not Sure 7.8% 3.7% 23.5%
Unweighted Frequency 725 561 164
Weighted Frequency 725 575 150

As you might remember, all major parties during the last BC election in 2017
promised to quickly open up the ride-sharing industry. However, as of today, ride-
sharing is still not allowed in British Columbia. Do you agree or disagree that the BC
government should implement ridesharing in BC as soon as possible?
All Male Female 18-34 35-49 50-64 65+
Strongly Agree 54% 57.5% 50.3% 58.7% 54.2% 49.4% 52.6%
Somewhat Agree 20% 18.9% 21.2% 15% 20.9% 26.3% 17.9%
Somewhat Disagree 6.3% 5.2% 7.4% 4.3% 6.2% 8% 7%
Strongly Disagree 10.7% 12.1% 9.3% 12% 13.5% 6.5% 10.5%
Not Sure 9% 6.4% 11.7% 10% 5.2% 9.8% 12%
Unweighted Frequency 725 331 394 140 204 187 194
Weighted Frequency 725 371 354 213 196 185 131

Familiarity
All Yes No
Strongly Agree 54% 61.3% 25.9%
Somewhat Agree 20% 18.4% 26.2%
Somewhat Disagree 6.3% 5.6% 8.6%
Strongly Disagree 10.7% 9.1% 17.2%
Not Sure 8.9% 5.6% 22.1%
Unweighted Frequency 725 561 164
Weighted Frequency 725 575 150
 Do you agree or disagree that ridesharing drivers be permitted to use the same
driver licences as required in Ontario, Quebec, Manitoba and Saskatchewan, if they
meet strict driving experience and background checks?
All Male Female 18-34 35-49 50-64 65+
Strongly Agree 52.3% 56.2% 48.3% 52.4% 54.7% 50.7% 50.8%
Somewhat Agree 19% 19.8% 18.1% 19% 15.1% 21.9% 20.5%
Somewhat Disagree 5.9% 4.9% 6.9% 6.8% 5.9% 5.4% 5.2%
Strongly Disagree 10.8% 10.5% 11.2% 9.1% 13.6% 9.8% 11%
Not Sure 12% 8.6% 15.5% 12.8% 10.7% 12.2% 12.5%
Unweighted Frequency 725 331 394 140 204 187 194
Weighted Frequency 725 371 354 213 196 185 131

Familiarity
All Yes No
Strongly Agree 52.3% 57.5% 32.3%
Somewhat Agree 19% 19.1% 18.4%
Somewhat Disagree 5.9% 5.4% 7.9%
Strongly Disagree 10.8% 10.3% 12.8%
Not Sure 12% 7.7% 28.5%
Unweighted Frequency 725 561 164
Weighted Frequency 725 575 150
Questionnaire
Are you familiar with ridesharing services like Uber and Lyft?
Yes
No

Do you agree or disagree that transportation options such as Uber and Lyft
should be available to Metro Vancouver residents?
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
Not sure

As you might remember, all major parties during the last BC election in 2017
promised to quickly open up the ride-sharing industry. However, as of today,
ride-sharing is still not allowed in British Columbia. Do you agree or disagree
that the BC government should implement ride-sharing in BC as soon as
possible?
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
Not sure

Do you agree or disagree that ridesharing drivers be permitted to use the same
driver licences as required in Ontario, Quebec, Manitoba and Saskatchewan, if
they meet strict driving experience and background checks?
Strongly agree
Somewhat agree
Somewhat disagree
Strongly disagree
Not sure

What is your gender?

Male
Female

What is your age group?

18 to 34 years of age
35 to 49 years of age
50 to 64 years of age
65 years of age or older
Methodology
The analysis in this report is based on results of a survey conducted between June 23rd and 24th,
2019 among a sample of 725 adults, 18 years of age or older, living in the city of Surrey. The survey
was conducted using Interactive Voice Recording. Respondents were interviewed on both landlines
and cellular phones. The survey is intended to represent the voting population of Surrey.

The survey was conducted by Mainstreet Research and was sponsored by Ridesharing Now For BC.

The sampling frame was derived from both a national telephone directory compiled by Mainstreet
Research from various commercially available sources and random digit dialing. In both cases,
respondents were dialed at random.

At least two attempts were made to complete an interview at every sampled telephone number. The
calls were staggered over times of day and two days to maximize the chances of making contact with
a potential respondent. Interviewing was also spread as evenly as possible across the field period.

The questionnaire used in this survey is available in this report and online at www.mainstreetresearch.
ca. Questions are asked as they appear in the release document. If a question is asked of a subset of
the sample a descriptive note is added in parenthesis preceding the question.

The sample was weighted by population parameters from the Canada 2016 Census for adults 18
years of age or older in Canada. The population parameters used for weighting are age and gender.

The margin of error for this poll is +/- 3.98% at the 95% confidence level. Margins of error are higher
in each subsample.

The margins of error for each subsample is as following: Males: +/- 5.39%, Females: +/- 4.94%, 18-
34 age group: +/- 8.28%, 35-49 age group: +/- 8%, 50-64 age group: +/- 6.86%, 65+ age group:
+/- 7.04%.

In addition to sampling error, one should bear in mind that the wording of questions and practical
difficulties in conducting surveys can introduce error or bias into the findings of opinion polls.