OPERATION MANAGEMENT (OM-02) PART-I

1)Bill of material is Product structure file Inventory usage record Production plan Sales forecast

2)The ability of an organization to consistently meet its promises to the customer is called. Quality
Flexibility Dependability Speed

3)Which of the following is most relevant for Job shop layout. (P-4) Job shop layout produces
standard products. Automobile assembly is an example of job shop layout. All products have to be
processed through all machine. Similar machines are placed together in department in job shop
layout.

4)Aircraft building and event management industries are examples of (P - 34) Make to order Make
to stock Assemble to order Projects

5)Which is of the following is a long term capacity decision? Increasing the plant capacity
Offloading certain jobs Hiring contract labour Inventory policy.

6)The typical goal used when developing a process oriented layout strategy is to: Minimize the
distance between adjacent departments. Maximize the job specialization Minimize the material
handling cost Maximum the number of Jobs which can be performed on the individual machine.

7)Which of the following would not be considered an input in the airline business? Flight crew
Ground equipment Fuel All of the above

8)____________ forecasts are used introducing new products, have time horizon of 2-5 years and to
establish new facility (P –115) Long range Intermediate range Short range Demand Planning

9)The ability to change a product or service offering to suit customer’s need is calledQuality
Flexibility Dependability Speed

10)What is the breakeven quantity of weekly production for this particular situation: Fixed cost: Rs
1500 Per week; Variable cost Rs 3 Per unit; Revenue Rs 6 Per unit. 200 500 600 300

11)Which came last in the development of manufacturing techniques? Lean manufacturing

Division of Labour Mass production. Parts interchangeability.

12)Which of the following statement is true? A highly professional service is highly customized and
labour intensive A mass service offers different services to different customers A service
organization such as school or hospital is highly customised. A services factory such as airlines offers
high customization and is highly labour intensive.

13)Mobike is Tangible product. A Desirable product Usage raw material inputs All above.

14)All of the following are possible reasons for using the first come first served rule in service
systems except It is easy to apply It guarantees the shortest throughput time Viewed as fair by the
waiting customer Requires no computations
15)Pick the statement about location decision that is not true Both fixed cost and variable costs are
usually affected.