Bangalore Technical & Rolls call Status as on 18.06.

2019
Row Labels COMPLETED NSTP UPDATED Grand Total
BANGALORE 151 7 23 181
Grand Total 151 7 23 181
SUBREGION DOCKETNO MERCHANT
BANGALORE CHLD236170619194437 HOUSE OF SPIRIT 3
BANGALORE CHLD236170619120329 MALLAPPA MALLIGARJUNAPPA
BANGALORE CHLD236170619161753 DINAKARA
BANGALORE CHLD236170619110738 GOWRI GAJANAND SWEETS
BANGALORE BLR690170619154356 SATISH N
BANGALORE CHLD236100619155628 MOHAMMED SHAMEER K
BANGALORE CHLD236170619185754 PLANB3F
BANGALORE bn VILLAGE HYPER MARKET
BANGALORE CHLD236170619134910 SUGAM VANIJYA HOLDINGS PRIVATE LIMITED
BANGALORE BLR000150619154434 LIFELONG INTERIORS
REMARKS STATUS Call Type
ADAPTOR BROKEN IN ME PLACED UPDATED Technical
MACHINE WORKING FINE ,ME REQUIRED BRAND NEW TERMINAL C/P MALAPPA UPDATED Technical
BATTERY REPLACED COMPLETED Technical
BATTERY REPLACED COMPLETED Technical
OFFICE CLOSED DURING FIELD VISIT UPDATED Technical
EDC REPLACED COMPLETED Technical
EDC REPLACED COMPLETED Technical
EDC REPLACED COMPLETED Technical
EDC REPLACED COMPLETED Technical
EDC REPLACED COMPLETED Technical
LOCATION
MANI
MANI
MANI
MANI
MANI
MANI
MANI
MANI
MANI
MANI
ADDRESS
SURVEY NO 121 SITE NO 01 ITPL MAIN ROAD OPP BROOKE BOND CORPORATE OFFICE KUNDALAHALLI MAIN ROAD BANGALOR
MARATHAHALLI RING ROAD KADUBESARAHALLI SONY COMPANY BANGALORE KARNATAKA
PRESTIGE TECH PARK MARATHAHALLI SARJAPUR OUTER RING ROAD HOBLI KADUBEESANAHALLI VARTHUR BANGALORE, KARN
# 603 AECS LAYOUT KUNDALAHALLI MARATHALLI POST BANGALORE
NO 1 GROUND FLOOR TCS COMPANY BRIGADE CHANSANDRA MAIN ROAD BANGALORE
P M C FARM FRESH FRUITS AND VEGETABLES SHIRDI SAI NAGARA MUNNEKOLALA MARATHAHALLI BANGALORE, KARNATAKA
NO 125 GROUND FLOOR B BLOCK ITPB MAIN ROAD AECS COLONY KUNDALAHALLI NEAR BROOKEFIE THE KRISHNA NIBBANNA
Belair III, Ground Floor, Marathalli Road NEXT TO PURVA VASANT, BANGALORE
VR BANGALORE NO 11B SY NO 40/9 DEVASANDRA INDUSTRIAL AREA 2ND STAGE K R PURAM HOBLI BANGALORE
TERMINAL USING IN WHITE FIELD LOICATION
PINCODE PHONE INTERCITY CONTACTPERSON
560037 / /9880210888 Y Suresh
560087 0/ /9035465196 Y LALIT BALRAJ
560087 0/ /9008158583 Y sunil
560037 0/00000003/7411797343 Y PRAKASH
560066 / /9480082179 Y Satish
560037 / /9741723026 Y MOHAMMED SHAMEER K
560037 / /9845096332 Y MARUTHI
560037 /08040978285/8792135854 Y Irshad
560048 / /8123614918 Y Bikash Sharma
560032 0/ /9945508026 Y CHRISTY GABRIEL J
CONTACTNO SSDDISTANCE ANCHORAPPINST ANCHORAPPMID ANCHORAPPTID
9880210888 7 AXIS Bank 037144027660298 57378478
9844474444 14 AXIS Bank 037044032661100 46377127
7873955696 14 AXIS Bank 037144005610722 60376238
7411797343 7 AXIS Bank 037044005140585 95319320
9480082179 13 AXIS Bank 037144036650064 60377662
9741723026 7 AXIS Bank 037044003001836 51375444
8147791107 7 AXIS Bank 037144015130519 59376414
7829172641 7 AXIS Bank 037044003001345 95318613
8123614918 11 AXIS Bank 037044030752200 52371199
9945508026 13 AXIS Bank 037044003001887 53375393
ASSETMODEL PROBLEM
VX675 GPRS - NFC HARDWARE PROBLEM
IWL-220-GPRS HARDWARE PROBLEM
TETRA MOVE-2500 PROBLEM RELATED TO CONNECTIVITY
VX675 GPRS HARDWARE PROBLEM
TETRA MOVE-2500 HARDWARE PROBLEM
VX675 GPRS - NFC HARDWARE PROBLEM
VX675 GPRS - NFC HARDWARE PROBLEM
VX675 GPRS HARDWARE PROBLEM
VX675 GPRS - NFC HARDWARE PROBLEM
VX675 GPRS - NFC HARDWARE PROBLEM
PROBLEMSUBCODE
HAND SET PROBLEM
HAND SET PROBLEM
GPRS RELATED ISSUE
HAND SET PROBLEM
SIM SLOT NOT WORKING
PRINTER PROBLEM
HAND SET PROBLEM
PRINTER PROBLEM
PRINTER PROBLEM
HAND SET PROBLEM
PROBLEMSUMMARY
ADAPTER BROKEN
M/C NOT GETTING ON
NETWORK PROBLEM (Urgent Basis)
MACHINE NEED TO REPLACE

MACHINE NEED TO REPLACE

TAMPERED DEVICE
TERMINAL NEED TO BE REPLACE with new machine
PRINTER ERROR
Terminal is not working
PROBLEMDETAILS
(ENMU 30458)Confirmed with merchant and as per the ME adapter brocken W.O./na suresh 9880210888
(ENMU)Checked by reconnected the adapter terminal rebooted still the terminal is not getting on WO SATURDAY SUNDAY MA
(ENMU30012) Checked by rebooting terminal check with doing configuration check with doing logon conveyed to ME issue no
(ENMU30477)ME WANT TO REPLACE THE TERMINAL AS MERCHANT IS FACING A LOT ISSUES WO NA PRAKASH RAJ 741179734
Net work issue change the Vodafone sim
(ENMU30457)ME WANT TO REPLACE THE TERMINAL AS MERCHANT IS FACING ______________ ISSUES WO na smir 9741723
ENMU30484 Confirmed with merchant and as per the ME terminal showing "TAMPERED DEVICE (Machine asking password)"
As per mail received from Banker Nikhilreddy on10 JUNE 2019 [MHRupeshp]
(EN30483)Checked by cleaning the printer and printer roller insert new roll Checked by terminal rebooting confirm with ME iss
9945508026
CALLLOGDATE CALLLOGTIME DAYSLAPSED
17-JUN-2019 19:46 1
17-JUN-2019 12:6 1
17-JUN-2019 16:19 1
17-JUN-2019 11:9 1
17-JUN-2019 15:43 1
10-JUN-2019 16:1 8
17-JUN-2019 18:59 1
10-JUN-2019 14:31 8
17-JUN-2019 13:53 1
15-JUN-2019 15:44 3
LASTUPDATEDREMARK

MACHINE WORKING FINE ,ME REQUIRED BRAND NEW TERMINAL

ME ADDRESS NOT FOUND & PHONE NUMBER NO RESPONSES

TERMINAL PRINTER CAP BROKEN

TERMINAL PRINTER CAP BROKEN

TERMINAL USING IN WHITE FIELD LOICATION

CALLASSIGNEDDATE CALLASSIGNEDTIME ASSIGNEDTO REVNUMBER MOBILENUMBER
08629514 +919880210888
17-JUN-2019 12:13:53 PM BHARATH 08158530 +919035465196
17-JUN-2019 05:31:36 PM SERVTEK IT PVT LTD 08643340 +919008158583
17-JUN-2019 11:18:49 AM BHARATH 08101323 +917411797343
17-JUN-2019 04:15:19 PM SERVTEK IT PVT LTD 08644140 +91
11-JUN-2019 08:50:49 PM SERVTEK IT PVT LTD 08183952
08638472 +918147791107
11-JUN-2019 08:53:05 PM SERVTEK IT PVT LTD 08100860
17-JUN-2019 04:31:19 PM SERVTEK IT PVT LTD 08187227 +919535143427
15-JUN-2019 06:54:06 PM VENKATESH_BABU 08602873 +91
CLOSURE_REMARKS

ME WANTS NEW TERMINAL

ME WANTS COME LATER

TERMINAL BROKEN BY ME

TERMINAL BROKEN BY ME

ME SHIFTED TO ANOTHER LOCATION