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workplace
April 3, 2018
There are few businesses where employees are not required to spend at least some
amount of time using the business’ computers, phones, tablets, or other devices. The
cost of buying and maintaining ICT equipment can be a huge cost to the business,
particularly in keeping proprietary information secure. But making sure the system is
safe is only one half of the equation. The other is making sure all employees use ICTs
to a high professional standard.
Inappropriate use of computers can put the company at risk ethically, legally, and
financially.
The concept of computer ethics stretches as far back as the 1940s but in modern
workplaces, there are exponentially more considerations in responsible computing than
ever before.
A study from the University of Melbourne found people who spend time at work
‘browsing for pleasure’ have increase concentration levels and are more productive than
those who don’t. The study found 70 per cent of people who use the internet at work
browse for pleasure at some point and are more productive by up to 9 per cent.
However, there were some important caveats to the findings. Mainly – everything in
moderation. The study lead, Dr Brent Coker, said short and unobtrusive breaks are key
and allow the mind to rest. This reinvigorates concentration. Longer or more frequent
browsing may have the reverse effect.
While the Commandments don’t provide a total solution, they do offer a strong
foundation upon which your company can build policy around the use of computers in
the workplace.
SOURCE/LINK: https://roubler.com/au/computer-ethics-workplace/
Email
Email is a valuable communication tool for exchanging information in the
workplace, but improper use of email systems could cost the company in data
or business losses. Sensitive data such as trade secrets should not be
transmitted by email unless the data is encrypted and the recipient email
address is known and authorized. Even when the data is not considered
sensitive, email content should always be professional and accurate. Writing a
note using company email is like using company letterhead, although the
format is less formal – the writer is acting on behalf of the company.
Harassment
Inappropriate jokes, images and videos that can be considered discriminatory
or sexually suggestive should never be accessed, viewed or shared on
workplace computers, via company emails or using the company’s computer
network. Employees who receive, intercept or accidentally view this type of
data might find it offensive and can issue harassment claims in litigation
brought against the company and against the employee originally accessing
or sharing it.
Privacy
Log in information, such as user names and passwords, is created based on
the data access needs of each employee, and should never be shared – not
even with close colleagues. Since not every employee has the same data
needs, access rights vary. If an employee in human resources shares log in
information with a friend in sales, she can unwittingly allow her friend to
access employment records and other information that has been secured to
remain private.
Debra Kraft
A careers content writer, Debra Kraft is a former English teacher whose 25-
plus year corporate career includes training and mentoring. She holds a
senior management position with a global automotive supplier and is a senior
member of the American Society for Quality. Her areas of expertise include
quality auditing, corporate compliance, Lean, ERP and IT business analysis.