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Writing is a skill that is required in many contexts throughout life. For instance, you can write an
email/letter to a friend, a blog about your latest trip that you took with your family or reflect on what
happened during the day in your personal diary. In these kind of inter/intra personal settings, the aim
may be communicate the events that have happened to someone close to you, or to a group of
likeminded people or even to your own self. As you can see, in these settings, it is acceptable to
deploy colloquialism or casual expressions. Let us consider this genre of writing as personal writing.
In contrast, academic writing intends to do many of the things personal writing does not.
Firstly, some kind of structure is required in academic writing, such as a beginning, middle and end.
The golden rule of communication- tell me what you are going to say; say it; tell me what you have
said must be followed at all times to ensure your work is regarded as good quality academic work.
Maintaining a proper structure not only makes your work look organized but also contributes to
developing structured thinking in the mind of the writer. Although this structure is largely derived
from essay writing, it is necessary that you adhere to these principles with an additional section-
discussion, between middle and the end for reports, critical reviews and other forms of academic
work. This section called ‘discussion’ provides the reader with information regarding your ability to
make sense of what you have read and comprehended; your ability to meaningfully critique and your
ability to engage the reader with your perspective on the chosen subject area.
A second difference between academic writing and other genres of writing is based on the need to
acknowledge published authors. This means if you make a judgement about something in academic
writing, it is expected that you will support your opinion by linking it to what a published author has
previously written about the issue. In fact this practice of citing the work of other published authors
is central to academic writing because it shows you have read the relevant literature, understood the
ideas and have integrated in your work various perspectives offered by others who have contributed
to the subject area on which you have done your academic work. It is recommended that you read the
latest edition of APA guideline (document available in the appendix) to understand the nuances of
academic referencing.
The third difference that you would witness in academic writing from that of writing in other genres
is the special attention given to spelling, grammar and style of writing. While it may be acceptable to
While you are in the University, you will be engaging in many forms of academic writing. It could
be an assignment you are given to write an essay on a chosen topic area; it could be a project report
you are submitting to your mentor; it could be a presentation you are making in the class with the
help of visual aids. In all these instances, it is required that you adhere to the guidelines and
recommendations spelt out in the academic standards handbook in general and this section in
particular.
A report is a form of communication that will do one or more of the following- describes analyses,
summarizes, criticizes or praises and/or makes predictions about a subject and is based on an analysis
of current or past events or identifiable phenomena.
During your tenure as an MBA student at the Institute of Management, Christ University you will be
required to write at least four types of reports. You will be asked to produce report on your learning
at the company where you do your summer internship (SIP), a research project on a broader topic
pertaining to an industry level issue (Master Thesis), a report on a live business issue that you will be
working on in a company (live project), as well as reports that may be part of your continuous
internal assessment (CIA). While all of these are academic reports, the objectives, scope, and
expected learning are different for each one of them. SIP and Dissertation are common to all students
in terms of design of the report, evaluation criteria and submission timing, whereas these for Live
Projects and CIA type of reports will be dependent on the subject and faculty member.
While writing a report keep in mind the purpose and the potential readers. The report should be like
an elaborate conversation between you and the reader, only that you will not be physically present to
address the clarifications of the reader. Keeping that limitation in mind the report should be
appropriately worded and organised carefully to convey your thoughts.
Learning Outcomes:
Grammar, No errors (4) Only one or two More than two Numerous errors
Usage, errors (3) errors (2) distract from
Mechanics, understanding (1)
Spelling
Learning Outcomes:
On writing academic essays, students will be able to-
1) Persuade by reasoned discourse
2) Develop ability to engage in critical thinking
3) Read theory accurately, appropriate it meaningfully, apply it independently, generate and
analyze results and form clear argument that can be defended using specific line of reasoning.
Specific Notes:
1) Students should seek clarification for complex terms that may be used in the essay topic
given to them. For example define, describe, discuss, evaluate, explain, examine, generate,
interpret, argue, prove, outline etc, each of which having distinct meaning in clarifying your
approach to writing the essay.
2) Students must plan their assignment writing well so that adequate time can be appropriated
towards necessary research that is required to do the essay.
3) Students must ensure that they read adequately to get familiarized with multiple perspectives,
sometimes contradictory, to enrich the argument and make the essay meaningful and
comprehensive.
4) Effective usage of library-both physical and online recourses, is the key to writing a good
essay.
5) As in all other academic deliverable, essay writing must also follow APA guidelines clearly
and adhere to it at all times to avoid rejection and low grades.
6) The structure of an essay is largely consists of three main parts- the introduction, paragraphs
(also called the body of the essay) and a conclusion.
Evaluation Rubric
Elaboration with a fresh contains some limited support support for ideas
insight (4) appropriate (2) (1)
details and/ or
examples (3)
Organization and Method of Organization Some signs of Poorly organized
Structure organization Is supports thesis logical or demonstrates
Thesis well suited to and purpose; organization. serious problem
Audience thesis; clear sequence of May have abrupt with progression
Introduction, intro, body and ideas could be or illogical shifts of ideas; a written
Body, conclusion with improved (3) and ineffective form of speech (1)
Conclusion effective flow of ideas (2)
Learning Outcomes:
Students will be able to:
1) Identify problems presented in the case study
2) Assimilate case facts to form meaningful patterns
3) Analyse information
4) Form logical perspectives and take business decisions
Specific Notes:
Students are expected to:
1) Read the case before participating in class room discussion.
2) Make relevant notes about case facts and come well prepared to participate in case
discussion.
3) Most cases will have the following steps to be taken in analysis viz: (1) Understand the
situation clearly. (2) Ask questions about the situation, decisions, parties and evaluation. (3)
Proof and action. (4) Generate alternatives (5) Propose a recommendation.
4) Many a time students would be required to work as teams in solving a case. Students are
required to share work judiciously. Breaking the case into parts and allocating each part to an
individual to work upon should be avoided. Instead students must spend time together as a
team to discuss multiple perspectives through which the case can be understood and solved.
An item of illustrative matter, such as a film, slide, or model, designed to supplement written or
spoken information so that it can be understood more easily.
1) Create impactful presentations using relevant content and effective visual aids
2) Present data in an organized sequential manner
3) Use graphs and other tools to present and build comparative logic
4) Simplify complex data
Specific Notes:
1) It is advised to use the Christ University presentation template for all formal presentations
2) Keep the content brief and to the point. Do not crowd the slides with too much information
3) Explain the purpose of your presentation in one sentence that is free of professional jargon
and emphasizes what participants will gain
4) Start off with a natural pace—not too fast and not too slow—to establish a strong, positive
image. Make a strong ending statement that reinforces the objectives of the presentation
5) Create an accurate, but inviting, description. Emphasize the relevance of the content to the
audience
6) Believe in the importance of delivery of your message
7) Organize your material in a way that is most comfortable to you by using a script, outline,
notes, or cards. Number them accordingly
8) Proofread all printed materials
9) Think about questions that might be asked and rehearse brief, clear answers to each
10) Memorize the first few minutes of your presentation
11) Review your main points
12) Dress appropriately.
Role of Students:
1. Have a thorough understanding of working with spreadsheets before embarking on
creating one.
2. Ensure your spreadsheet has a title.
3. It should be simple and understandable by anyone who is viewing it.
4. Use formulas instead of entering numerical values wherever necessary.
5. Wherever there is an assumption, mention it separately within the spreadsheet.
6. Wherever comments are required, mention it separately within the spreadsheet.
7. Design of the spreadsheet should be in such a way that a naïve user should be able to
understand the process flow.
8. Wherever necessary make use of text colours, shading colours for highlighting, and
marking.
9. Check the date, currency format before using spreadsheet.
10. Avoid using keywords for fieldnames.
11. Formatting of spreadsheets is essential to provide better clarity to the viewer.
12. Calibri font and 11 size is used for all calculation purpose.
13. Naming of worksheets and hyperlinking them wherever necessary is required.
14. Format the spreadsheet using print preview if it needs to be printed.
15. Formatting includes borders, wrapping text, alignments, merging of cells, colouring of
cells, labelling and so on.
16. In short, a spreadsheet should be self-explanatory with the optimum use of various tools
present within.
Evaluation Rubric
Spreadsheet Data All of the All but one of the More than two of None of the
assigned assigned the assigned assigned
requirements requirements requirements requirements
were met (4) were met (3) were not met (2) were met (1)
Graphic Excellent and Good content Some content Little or no
Representation accurate content. with most of the was provided content was
Information was content being with some provided.
very informative accurate. inaccurate Information was
(4) Information was information (2) not accurate (1)
provided for most
of the content. (3)
Clear and No mathematical One or two Three or four Five or more
Informative Data mistakes (4) mathematical mathematical mathematical
mistakes (3) mistakes (2) mistakes (1)
Spelling No spelling One spelling Two or three Four or more
mistakes (4) mistake (3) spelling mistakes spelling mistakes
(2) (1)
Overall Look of Shows a high Shows an average Shows a minimal Shows little or no
Presentation level of level of level of creativity (1)
creativity. Very creativity. Visual creativity. Some
visually appeal is present. visual appeal is
appealing (4) (3) present. (2)
Specific Notes:
1. Students should strive to comply with all behaviour expectations. Behavioural expectations
that are verbally outlined and scripted as part of the role play.
2. Show respect for self and others who are part of role play is one of the most important things
a student can do to contribute to a quality learning environment and reducing disciplinary
distractions.
3. Students should strive to meet all academic expectations; they have to come prepared so that
they can make a viable contribution to a collaborative environment.
Evaluation Rubric
Preparedness Student is Student is Student is Student is not
extremely familiar extremely familiar somewhat familiar with the
with the role and with the role, and familiar role, and provides
uses specific uses some with the no evidence to
evidence to support evidence to support role, but support any
his/her arguments his/her arguments provides statements/argume
(4) (3) little or no nts made (1)
evidence to
support
Learning Outcomes:
Students should be able to:
1) Get a broad overview of existing literature in the chosen area of research
2) Identify, analyze and critique the body of knowledge in the subject area
3) Identify the possible research (knowledge) gaps in the chosen subject.
Specific Notes:
The following can be included in the review:
1. Peer reviewed journal articles
2. Text books and reference books
3. Theses
4. Consultancy reports (or articles from McKinsey, PWC, Harvard, E&Y, Sloan, CMR,
Deloitte, etc.,)
5. Industry Reports
6. Syndicated Industry Reports
7. Newspaper and Magazine Articles
Note: The above list suggests the merit of the source of your information in the given order.
Learning Outcomes:
On creating info-graphics, students will be able to:
1. Use research skills in collecting data
2. Present findings creatively
3. Assess relative value of the information
4. Reveal the data at several levels of detail, from a broad overview to the fine structure.
Specific Notes:
1. Creating info-graphics is a serious academic pursuit. Students must not approach this
assignment casually
2. For every point presented in the info-graphics, students must be prepared to give the audience
a detailed description of its sources and relevance.
Summer internship project (SIP) is a key requirement to complete the MBA programme. The student
will have to identify and get in touch with a reputed organisation keeping in mind their
specialisation, area of interest learning potential and possible career opportunities. The student is
expected to gain hands on training in a specific work area/role in the organisation after understanding
products, processes, design culture, and all other relevant aspects of the organisation. The specific
role that the student will be playing in the organisation and the scope of their work in the department
will have to be finalised in consultation with the corporate mentor and with the approval of the
academic mentor. SIP is expected provide students with an opportunity to apply their class room
learning to a real life business situation. The students are required to submit a final report in the
specific format detailing their learning in the organisation in addition to apprising their academic
mentor of the weekly progress.
Purpose:
1. To expose and acclimatise the students to real time working environment in an organisation.
2. To enable the students to meet challenges associated with their immediate potential roles in a
company.
3. Provide an opportunity to be in an on the job work setting where they have clearly defined
targets and timelines.
4. To fine-tune career aspirations of students.
5. To improve the critical problem solving skills required while entering the job
6. To develop interpersonal skills required to excel in their chosen career path
General Guidelines:
1. Summer internship project is an academic work that it expected to be carried out in the
industry (chosen firm/organization) for a period of minimum of 8 weeks duration.
2. Weekly reports must be submitted to the mentors and a record of correspondences is to be
maintained for further reference.
3. Students must seek and obtain a formal certificate of completion from the
company/organization that needs to be presented at the time of viva-voce and subsequently
added to the report.
4. The project will culminate in a report being developed and submitted to the mentor in IMCU
(template is attached and also could be found in Academic Standards Handbook).
Process:
Towards the end of the second trimester/the beginning of the third trimester, the students are
expected to identify a company and area of work as per the specialization chosen. In the third
trimester, the students are supposed to finalize the SIP project in consultation with their corporate
mentor approved by the academic mentor. Students are required to undergo a minimum of 6 weeks
of SIP. The students are required to produce the Initial Information Report giving the details of the
project, company and corporate mentor before the end of the first week of their joining. The student
will need to be in constant touch with the academic mentor explaining the progress of SIP. For
weekly updates on SIP, a section corresponding to each week will be created in Moodle, the
Learning Management System (LMS).
Evaluation of SIP
SIP will be evaluated under three major heads; weekly updates, compliance to the format and content
of the report, and performance in viva voce.
Weekly Update
The student is expected to provide weekly updates to the academic mentor to enable him to check the
efficacy of the SIP process. Since weekly updates will act as the primary source for the academic
mentor to provide guidance to the students, they must be as detailed and specific as possible.
Once the SIP is over, students are required to make a detailed report of their learning during the SIP.
The report will serve as the primary document based on which the viva voce will be conducted. The
contents and evaluation rubric for the report is given below.
Parameters 3 2 1
The final stage of evaluation of SIP is the viva voce. The viva voce is done to complement the other
evaluation criteria. The fundamental objective of viva voce is to check the credibility of claims made
by the candidate in the SIP report, and to examine the veracity of the content. The student will be
asked to make a short presentation of the SIP before the examiner(s). The student is expected to
satisfactorily answer the questions of the examiner(s) and provide evidence of the attainment of SIP
objectives. It must be kept in mind that the academic dimension of the corporate exposure will be of
key interest in a viva voce.
Parameter 4 3 2 1
TITLE
(Caps Times New Roman, Font Size 16, Centre Alignment, Bold)
By
(Times New Roman, Font Size 14, Centre Alignment, Bold)
REGISTER NUMBER
999999
(Caps Times New Roman, Font Size 16, Centre Alignment, Bold)
Institute of Management
Christ University, Bangalore
( Times New Roman, Font Size 16, Centre Alignment, Bold)
MONTH& YEAR
(Caps Times New Roman, Font Size 16, Centre Alignment, Bold)
TITLE
(Caps Times New Roman, Font Size 16, Centre Alignment, Bold)
By
(Times New Roman, Font Size 14, Centre Alignment, Bold)
REGISTER NUMBER
999999
(Caps Times New Roman, Font Size 16, Centre Alignment, Bold)
Institute of Management
Christ University, Bangalore
( Times New Roman, Font Size 16, Centre Alignment, Bold)
MONTH& YEAR
(Caps Times New Roman, Font Size 16, Centre Alignment, Bold)
I hereby declare that the Summer Intern Project report entitled “A study of the Credit Appraisal
System at State Bank of Mysore, Regional Office, Bangalore” has been undertaken by me for the Commented [Office1]: Type your project title here
award of Master of Business Administration. I have completed this study under the guidance of
<Prof. name of the faculty>. Commented [Office2]: Please type your mentor’s name
with a prefix either Prof. or Dr. as applicable
I also declare that this Summer Intern Project report has not been submitted for the award of any
Degree, Diploma, Associate ship, Fellowship or any other title, in Christ University or in any other
university.
This is to certify that the Summer Intern Project report submitted by <name of the student> Commented [Office4]: Please type your name
on the title “A study of the Credit Appraisal System at State Bank of Mysore, Regional Office,
Bangalore” is a record of summer intern project work done by him/ her during the academic year Commented [Office5]: Please type title of your project
and the organisation and the location where you did the
2016-17 under my guidance and supervision in partial fulfilment of Master of Business project
Date: <Name of the faculty> Commented [Office8]: Please type full name of your
mentor without any prefix
<Designation>
Institute of Management
Christ University
Bengaluru
First, I thank the Vice Chancellor Dr Fr Thomas C Mathew, Christ University for giving me
the opportunity to do my project.
LOS/HR, Institute of Management, Christ University for their kind support. Commented [c10]: Name of the specialization (no
abbreviations)
I thank Prof <name of the mentor> for his support and guidance during the course of my Commented [Office11]: Type the full name of the
mentor
internship. I remember him with much gratitude for his patience and motivation, but for which I
could not have submitted this work.
I wish to express my sincere thanks to my corporate mentor, <name of the corporate mentor,
Designation, name of the organisation, place>, for giving me an opportunity to work under his/her Commented [Office12]: Type the full name,
guidance and successfully complete my internship. Commented [Office13]: Strike out whichever is not
applicable
I thank my parents for their blessings and constant support, without which this internship
project would not have seen the light of day.
<Name of the Student> Commented [Office15]: Please type your full name here
Body text in Times New Roman, Font size 12, Line spacing 1.5, Left Aligned throughout the report
1.1
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
4.10
4.11
1.1 10
2.1 17
4.1 38
4.2 39
4.3 41
4.4 44
4.5 45
4.6 46
4.7 47
4.8 48
4.9 49
4.10 50
4.11 54
4.12 59
INTRODUCTION
INDUSTRY PROFILE
COMPANY PROFILE
LEARNING
INDEX
Table of Contents
Objectives ........................................................................................................................................ 3
Methodology .................................................................................................................................... 7
Analysis ........................................................................................................................................... 8
Discussion ........................................................................................................................................ 9
Reporting....................................................................................................................................... 10
Awards ........................................................................................................................................... 13
Timeline………………………………………………………………………………………………
…...13
References ..................................................................................................................................... 15
MASTER THESIS
Master Thesis is an optional three-credit research based course that is done by students during
their 5th and 6th trimesters. The course is open to all MBA students including those in G and V
sections. A guide is allocated to every student to advise and guide him/her in conducting literature
review, formulating the research problem, collection of data, analysis and preparation of report.
1. To familiarize the students with the concept of questioning the existing ideas/ frameworks
2. To help the students to get trained in report making which focuses on problem solving based
3. To prepare the student for a consulting career .Consultancy firms do research in diverse areas
Title of the thesis should be concise. An ideal thesis title should be able to reflect the entire
research in minimum words.Few examples for well-titled and poorly titled theses are below:
Good titles:
2. An empirical study on the factors impacting sales and profitability of organized textile
section in Rajastan
i) Selection of topics should be more relevant to the latest business area. There should be novelty in
ii) Topics that have been already researched extensively should not be taken up as it does not
The problem can be stated clearly and concisely. It is tested by writing it as a concise
The problem generates research questions. It refers to the formulation of specific questions
It is grounded in theory. Good problems have theoretical and or/conceptual frameworks for
their analysis. It relates to the specifics of what is being investigated to a more general
background of theory which helps the results and links it to the field.
It has potential significance or importance. The problem must have importance to the
Sufficient data are available or can be obtained. Data to address the problem should be
accessible. There may be some restrictions on the environment and some other factors.
The researcher's methodological strengths can be applied to the problem. Some problems are
related to standard methodology. The researcher should have the inclination towards the
methodology to be used
The problem is new; it is not already answered sufficiently. Once the field is known, it
becomes clear what has been done and what needs to be done.
Review of Literature
The literature used should support the researcher’s arguments relating to his/her research
question and aim and objectives of the study. It should uphold methodology. The literature
review should be comprehensive and up-to-date. Recent literature (not older than five years)
4. How relevant are these conclusions today generally and also for your research?
5. How will your research build on this previous research and how is it similar or
different?
research topic?
The literature review chapter should be concluded with a subsection- ‘summary’ wherein
the common threads and gaps are to be clearly identified. A detailed literature review
All the papers referred for literature review has to be properly referred strictly following
should be used from the beginning of thesis work and it has to be followed conscientiously.
Methodology
The research methodology has to be predominantly survey based research and primary data.
The use of secondary data will be encouraged only if valid justifications are provided. The
a. Review of Data Collection Methods - Why were the data collection methods you
chose the best suited to fit your research question? Why a particular method was
chosen (e.g. quantitative survey rather than qualitative case studies).How this
b. Secondary Data - What secondary data was used? How does it feed into the current
research?
e. Pilot study details- To whom the study was administered and what changes were
f. Methods of Analysis- - Briefly explain how you propose to analyze the data, if
included.
g. Limitations - What were the limitations of this study and how did you overcome these
limitations?
Analysis
3. Analysis should be done using SPSS/ Excel or any other tool appropriate for the study
chronological order.
2. Analysis of data is conducted through the identification of themes. The research tools
essays and observations. These produce a mass of data which sometimes can be
difficult to sift. A useful way to process this data is to keep the research question(s) in
mind, to read through the data a couple of times until particular issues or themes
descriptive data.
3. Evidence is usually in form of quotations from the subjects being studied, discussions
4. You may find that there is evidence of difference of opinion. Include variations in
opinion and describe poles of belief. These add richness to qualitative research.
1. As a preliminary to working out results, any test given must be scored, data inputted
into the appropriate computer programme and additional material gained from the
sample must be sorted out. This is often purely mechanical work, and it takes time but
2. The data presented must not be in their raw form. The only time you would ever
describe data on individual subjects is when you have done a case study.
histograms, bar graphs are simple but effective ways in which to present condensed
data.
4. There should be clear link between output tables and interpretation of the outputs. The
SPSS (or any other software) output should not be directly copied and pasted in the
final report. In the tables, only relevant outputs are to be reported and all the reported
outputs are to be interpreted in relation to the research objectives. All the tables and
figures included in the report should be referred in the main text (For eg. Refer Table
1. While discussing the results, they should be linked to the literature review (chapter 2) rather
than simply reporting the study results. It should be discussed how similar/ different is your
study result with reference to literature review and what could be the reasons for such
similarity/difference.
2. The implications of the study should be discussed at two levels- academic implications and
industry implications
Reporting
1. The thesis should be of minimum 70 pages (20000 words) and maximum 100 pages (25000
words).
Final Checklist
When the writing of the thesis is complete, it is important to check it for mistakes or
1. Is the topic of the thesis well described in a clear and concise manner for the reader?
3. Are there coherent connections between the different chapters and sub-chapters?
4. Is the method or methodology or the model that was used based on theory which is suitable
for solving the problem that the thesis deals with? Are there any points that
6. Do the conclusions and the research findings correspondto the purpose of this work?
8. Is the thesis properly formatted using all appropriate document conventions (e.g.
9. Are the figures, diagrams and charts reported and commented in the text?
10. Have you acknowledged the work of others by using proper citation and referencing in
yourthesis?
Rather than the conventional way of chapter wise evaluation of a thesis, a slightly
2. Relationship between this research and other related research critically expounded.
10. Methods applied in gathering/analyzing data within the circumstances of the study.
12. Was the technique the best way to attain the research objectives?
15. Evidence of students’ ability to locate primary and secondary literature sources.
23. Acceptability of style for scientific reportage (Formal and 3rd person in nature).
27. Editorial completeness of the report: no typing errors, omissions, and language.
Awards
References
1. Thesis handbook for the master’s degree programme in business administration (2014).
2. A Guide to the Master’s Thesis (Non pep) for MA/MBA/MSc Students and Staff (2013).
University of Worcester.
3. Guide for Research for Postgraduate Theses, and Projects (2011). Strathmore University,
Nairobi.
University of Bradford.
7. Guidelines for the preparation of the MBA thesis. Milpark Business School.
Morphological framework
Abdul Hamid, N.A &Salim, J. (2011).A Conceptual Framework of Knowledge Transfer in Malaysia
(corresponding literature)
Reliability
Credibility
Willingness to share
Motivation
Learning intent
Retentive Capacity
Stickiness
Complexity
Tacitness
Personnel Movement
Community of Practices
Management Practices
Organizational Structure
Organizational Learning
Strategy
Communication Channels
Dyadic relation
Strength of ties
Network density
Social Similarity
Team size
phase