Pre-Training Test on Why – Why Analysis Training

For Questions 1-6 state True or False)

1. Five why’s is a Root Cause Analysis Tool (T/F)

2. Why-Why Analysis is a problem solving methodology (T/F)

3. Design of Experiments is a Data Collection Tool (T/F)

4. Why-Why Analysis is used so we can correct or eliminate the cause, and prevent the
problem from recurring (T/F)

5. DMAIC is a Root Cause analyses framework (T/F)

6. Why – Why analysis needs statistical analysis (T/F)

7. How many times must we ask the question 'Why'?

a) Exactly Five
b) At Least Five
c) No more than Five
d) As many time necessary to determine the root cause

8. C is PDCA is
a) Change
b) Check
c) Control
d) Correct

9. In the equation Y=f(X) , Y is

a) The Equation
b) The Dependent Variable
c) The Independent Variable
d) The Slope

10. Which of the following is recommended when choosing people for a

brainstorming session?

a) Always limit the brainstorming session to those who are involved in the
project
b) Invite 13 or more people the session
c) Choose people with different professional specialties, backgrounds and
attitudes
d) Only choose people who are familiar with the subject matter
 Post-Training Test on Why – Why Analysis Training

For Questions 1-5 state True or False

1. Why-Why Analysis can be used whenever the real cause of a problem or situation is
not clear (T/F)

2. A cross-functional team should be used to use the 5 Why technique (T/F)

3. ‘What’ to solve is more important than ‘how’ to solve? (T/F)

4. Whenever a problem arises first one should do Preventive Actions and then
Containment (T/F)

5. Brainstorming needs to have criticism to come out with best results (T/F)

6. A non-traditional way of Problem Solving is?

a) Intuition
b) Experience
c) QC Story
d) Gut feeling

7. To solve a problem, what should we do first?

a) Call process expert.

b) Define output condition.
c) Design effective product control scheme.
d) Shut processes down and perform maintenance.

8. The 5 Why Analysis must address three different problems

a) Process , People , Design
b) Process , Detection , People
c) Process , Detection , System
d) Detection , System , Raw Material

9. The end objective of the 5 Why Analysis will be

a) The Solution
b) The Problem
c) The Root Cause
d) Confusion

10. One of 6 Ms of Ishikawa Diagram are

a) Money
b) Mother Nature
c) Mobility
d) Movement