Chapter 6

Employee Selection
Professor Madariaga
Managing Human Resources
Chapter Objectives

SELECTION EMPLOYMENT BACKGROUND

PROCESS INTERVIEWS CHECKS

 Importance of SP  Employment Interview  Background Checks

 Goal of the SP  Types of Interviews

 Steps in the SP  App/Inapp Questions

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Selection
Process
 Importance of a Selection Process

In a recent study by the Society of HR Management it was found that the cost of hiring
someone in a:

Senior
Intermediate
Manager
Position
COST Position
COST
$20,000 $100,000

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 Goal of the Selection Process

Selection
The process of choosing individuals
who have relevant qualifications to fill
existing or projected job openings.

Selection Considerations
Person-job fit: job analysis identifies
required individual competencies
(KSAOs) for job success.
Person-organization fit: the degree to
which individuals are matched to the
culture and values of the organization.

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 Steps in the Selection Process

Hiring Decision

Medical exam/drug test

Pre-employment test

Reference and
background checks

Interviews

Completion of Note: Steps may vary. An applicant

Application may be rejected after any step in the
process.
Submission of resume
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Employment
Interviews
 Employment Interview

Job interviews enable a company to learn more about an applicant, while the candidate has
the opportunity to become familiar with the demands of a given position. The process
allows both parties to exchange information, ask questions and evaluate the potential for
establishing a professional working relationship.

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 Types of Interview

• An interview in which the applicant is allowed the maximum

amount of freedom in determining the course of the
Nondirective discussion, while the interviewer carefully refrains from
Interview influencing the applicant’s remarks

• An interview in which a set of standardized questions having

Structured an established set of answers is used
Interview

• An interview in which an applicant is given a hypothetical

Situational incident and asked how he or she would respond to it
Interview

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 Type of Interviews

• An interview in which an applicant is asked questions about

Behavioral what he or she actually did in a given situation
Description

• An interview in which a board of interviewers questions and

Panel observes a single candidate.

• A format in which a candidate is interviewed by multiple

Sequential people, one right after another

• Interviews conducted via videoconferencing or over the

Virtual web

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 Appropriate and Inappropriate Interview Questions

Appropriate Inappropriate
National • What is your name? • What is the origin of your name?
origin • Have you ever worked under a different name? • What is your ancestry?
• Do you speak any foreign languages that may
be pertinent to this job?
Age • Are you over 18? • How old are you?
• If hired, can you prove your age? • What is your date of birth?

Gender SAY NOTHING UNLESS IT INVOLVES A BONA FIDE • Are you a man or a woman?
OCCIPATIONAL QUALIFICATION
Race SAY NOTHING • What is your race?

Disabilities • Do you have any disabilities that may inhibit your • Do you have any physical defects?
job performance? • When was your last physical?
• Are you willing to take a physical exam if the job • What color are your eyes, hair, etc?
requires it?
Height & SAY NOTHING UNLESS IT INVOLVES A BONA FIDE • How tall are you?
Weight OCCIPATIONAL QUALIFICATION • How much do you weigh?
Residence • What is your address? • What are the names/relationships of those with whom you
• How long have you lived there? live?
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 Appropriate and Inappropriate Interview Questions

Appropriate Inappropriate
Religion YOU MAY INFORM A PERSON OF THE REQUIRED • Do you have any religious affiliation?
WORK SCHEDULE
Military • Did you have any military education/experience • What type of discharge did you receive?
Record pertinent to this job?

Education & • Where did you go to school? • Is that a church-affiliated school?

Experience • What is your prior work experience? • When did you graduate?
• Why did you leave? • What are your hobbies?
• What is your salary history?
Criminal • Have you ever been convicted of a crime? • Have you ever been arrested?
Record
Citizenship • Do you have a legal right to work in the United • Are you a U.S. citizen?
States?
Marital / • What is the name, address, and status telephone • Are you married, divorced, single?
Family number of a person we may contact in case of an • Do you prefer Miss, Mrs., or Ms.?
emergency? • Do you have any children? How old are they?

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Background
Checks
 Background Checks

Negligent Hiring The failure of an organization to discover, via due diligence, that an
employee it hired had the propensity to do harm to others

Social
Security
Past Verification
employment
Educational
Verification
Criminal
Records
Motor
Vehicle
Credit Check Records
Military
Records

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Questions?