Documenti di Didattica
Documenti di Professioni
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0.1 CONTENTS
1.7 Facilities
1.8 Notification to Local Authority
Chapter 2 - Maintenance Procedure
2.1 Maintenance Procedure
2.2 Pre-Flight Inspection
2.3 Aircraft Technical Log Utilization and MEL Application
2.4 Mandatory Dispatch
2.5 Carry Forward Items
2.6 Handling of Emergency Equipment
2.7 Maintenance Documentation
2.8 Maintenance Instruction
2.9 Required Inspection Items (RII)
2.10 Shift/Task Handover Procedure
2.11 Acceptance to Proceed
2.12 Ferry Flight Permit
2.13 Notification to CAAP/Operator/Manufacturer
2.14 Cannibalization
2.15 Procedures for issuance of CoA
2.16 Supplier and Sub-Contractor Control
2.17 Components and maintenance Inspection and Acceptance
2.18 Scrap Handling Procedure
2.19 Quarantine Procedure
Chapter 3 - Engineering Procedures
3.1 Reliability Program
3.2 Mandatory Instructions Procedure
3.3 Non-Mandatory Instructions Procedure
3.4 Repair Procedure
3.5 Aircraft Maintenance Program
3.6 Effectiveness of Aircraft Maintenance Program
3.7 Maintenance Program - Escalation-De-escalation
3.8 Technical Records Control
3.9 Flight Data Recorder
3.10 RVSM Maintenance Program
3.11 PBN
0.3 RECORD OF AM E N D M E N T S
Rev. Insertion
Issue Rev. Date Reason for Revision Inserted By
No Date
Accountable Manager
The person acceptable to the Authority who has corporate authority for ensuring that all
operations and maintenance activities can be financed and carried out to the standard
required by the Authority and any additional requirements defined by the operator.
Aircraft
Any machine that can derive support in the atmosphere from the reactions of the air other
than the reactions of the air against the earth's surface.
Aircraft Address
A unique combination of twenty-four bits available for assignment to an aircraft for the
purpose of air-ground communications, navigation and surveillance.
Apron
A defined area, on a land airport, intended to accommodate aircraft for purposes of
loading or unloading passengers, mail or cargo, fuelling, parking or maintenance.
Aircraft Certificate of Registration
Each owner or operator of an aircraft shall carry the aircraft certificate of registration on
the aircraft and available for inspection.
Airmanship
The consistent use of good judgment and well-developed knowledge, skills and attitudes to
accomplish flight objectives.
Airplane
A power driven heavier than air aircraft, deriving its lift in flight chiefly from aerodynamic
reactions on stir-laces which remain fixed tinder given, conditions of flight.
Airport
(aerodrome)
A defined area on land or water including any buildings, installations and equipment
intended to be used either wholly or in part for the arrival, departure and surface
movement of aircraft.
Approved
Training
Training conducted under special curricula and supervision approved by the Authority
that, (in the case of flight crew members), is conducted within an approved training
organization.
Cargo Aircraft
Any aircraft carrying goods or property but not passengers.
Category I (CAT I)
Operation
A precision instrument approach and landing with a decision height not lowerthan 60 m
(200 ft) and with either a visibility not less than 800 m or a runway visual range not less
than 550 m.
Calendar
Month
A period of a month beginning and ending with the dates that are conventionally accepted
as marking the beginning and end of a numbered year (as January 1 through January 31 in
the Gregorian calendar).
Calendar
Year
A period of a year beginning and ending with the dates that are conventionally accepted as
marking the beginning and end of a numbered year (as January 1 through December 31 in
the Gregorian calendar).
Crew Member
A person assigned by an operator to duty on an aircraft during a flight duty period.
Dangerous Goods
Articles or substances which are capable of posing a risk to health, safety, property or the
environment and which are shown in the list of dangerous goods in the Technical
Instructions or which are classified according to those instructions.
Directly In Charge
A person assigned to a position in which he or she is responsible for the work of a shop or
station that performed maintenance, preventive maintenance, or modifications, or other
functions affecting aircraft airworthiness.
Exception
A provision in ICAO Annex 18 which excludes a specific item of dangerous goods from the
requirements normally applicable to that item.
Facility
A physical plant, including land, buildings, and equipment, which provide the means for
the performance of maintenance, preventive maintenance, or modifications of any article.
Flight Recorder
Any type of recorder installed in the aircraft for the purpose of complementing
accident/incident investigation.
Handling Agent
An agency which performs on behalf of the operator some or all of the latter's functions including
receiving, loading, unloading, transferring or other processing of passengers, or cargo
Holdover Time
The estimated time de-icing/anti-icing fluid will prevent the formation of frost or ice and the
accumulation of snow on the protected surfaces of an aircraft. Holdover time begins when
the final application of de-icing or anti-icing fluid commences and expires when the de-icing
or anti-icing fluid applied to the aircraft loses its effectiveness.
Housing
Buildings, hangars, and other structures to accommodate the necessary equipment
and materials of a maintenance organization that:
(i) Provide working space for the performance of maintenance, preventive maintenance, or
modifications for which the maintenance organization is certificated and rated; and
(ii) Provide structures for the proper protection of aircraft, airframes, aircraft engines,
propellers, appliances, components, parts, and subassembliesthereof during
disassembly, cleaning, inspection, repair, modification, assembly, and testing; and
(iii) Provide for the proper storage, segregation, and protection of materials, parts, and
supplies.
Incompatible
Describing dangerous goods, which if mixed, would be liable to cause a dangerous
evolution of heat or gas or produce a corrosive substance.
Interchange Agreement
A leasing agreement which permits an air carrier to dry lease and take or relinquish
operational control of an aircraft at an airport.
Lease
A lease can be understood to be a contractual arrangement whereby a properly licensed air
operator gains commercial control of an entire aircraft without transfer of ownership
Lease (Wet)
A lease where the aircraft is provided with crew.
Lease (Dry)
A lease where the aircraft is provided without crew.
Licensing Authority
The Civil Aviation Authority of the Philippines designated by a Contracting State as
responsible for the licensing of personnel, in the case of Philippines, the Civil
Aviation Authority of the Philippines, hereinafter referred to as “the Authority”.
Maintenance
The performance of tasks required to ensure the continuing airworthiness of an aircraft, including any
one or combination of overhaul, inspection, replacement, defect rectification, and the embodiment of
a modification or repair.
Maintenance Program
A document which describes the specific scheduled maintenance tasks and their frequency
of completion and related procedures, such as a reliability program, necessary for the safe
operation of those aircraft to which it applies.
Maintenance Release
A certification confirming that the maintenance work to which it relates has been complied
with in accordance with the applicable standards of airworthiness, using approved
data.
Modification
The alteration of an aircraft/aeronautical product in conformity with an approved standard.
Major Modification
Major modification means an alteration not listed in the aircraft, aircraft engine
specifications -
(1) that might appreciably affect weight, balance, structural strength, performance,
power-plant, operations, flight characteristics, or other
qualities affecting airworthiness; or
(2) that is not done according to accepted practices or cannot be done by elementary
operations. Described in IS: 5.1.1.2(a)(3).
Major Repair
Major repair means a repair:
(1) that if improperly done might appreciably affect weight, balance, structural strength,
Navigation Specification
A set of aircraft and flight crew requirements needed to support performance-based
operations within a defined airspace There are two kinds of navigation specifications: RNP
Specification: A navigation specification based on area navigation that includes the
requirement for performance monitoring and alerting, designated by the prefix RNP, e.g.:
RNP-4, RNP-APCH. RNAV Specification: A navigation specification based on area
navigation that does not include the requirement for performance monitoring and alerting,
designated by the prefix RNAV, e.g.: RNAV-5, RNAV-1.
Operation
An activity or group of activities which are subject to the same or similar hazards and which
require a set of equipment to be specified, or the achievement and maintenance of a set of
pilot competencies, to eliminate or mitigate the risk of such hazards.
Operational Control
The exercise of authority over the initiation, continuation, diversion or termination of a flight
in the interest of the safety of the aircraft and the regularity and efficiency of the flight.
Operations Manual
A manual containing procedures, instructions and guidance for use by operational
personnel in the execution of their duties.
Operations Specifications
The authorizations, conditions and limitations associated with the air operator certificate
(AOC) and subject to the conditions in the operations manual.
Overhaul
The restoration of an aircraft/aeronautical product using methods, techniques, and practices
acceptable to the Civil Aviation Authority of the Philippines, including disassembly, cleaning,
and inspection as permitted, repair as necessary, and reassembly; and tested in
accordance with approved standards and technical data, or in accordance with current
standards and technical data acceptable to the Authority, which have been developed and
Over-pack
An enclosure used by a single shipper to contain one or more packages and to form one
handling unit for convenience of handling and stowage.
Package
The complete product of the packing operation consisting of the packaging and its contents
prepared for transport.
Packaging
Receptacles and any other components or materials necessary for the receptacle to
perform its containment function and to ensure compliance with the packing requirements.
Passenger Aircraft
An aircraft that carries any person other than a crew member, an operator’s employee in an
official capacity, an authorized representative of an appropriate national authority or a person
accompanying a consignment or other cargo.
Preventative Maintenance
Simple or minor preservation operations and the replacement of small standard parts,
not involving complex assembly operations, described in IS: 5.1.1.2(a)(5).
Procedures Manual
A manual containing procedures, instructions and guidance for use by personnel of the
Aviation Training Organization in the execution of their duties in meeting the requirements
of the certificate.
Quality Assurance
As distinguished from quality control, involves activities in the business, systems, and
technical audit areas. A set of predetermined systematic actions, which are required to
provide adequate confidence that a product or service satisfies quality requirements.
Quality Control
The operational techniques and activities that are used to fulfill requirements for
quality.
Quality Management
All activities of the overall management function that determine the quality policy, objectives
and responsibilities, and implementing them by means such as quality planning, quality
control, quality assurance and quality improvement within the quality system.
Quality Manager
The manager, acceptable to the Civil Aviation Authority of the Philippines,
responsible for the management of the Quality system, monitoring function and
requesting corrective actions.
Quality System
Documented organizational procedures and policies; internal audit of those policies and
procedures; management review and recommendation for quality improvement.
Rating
An authorization entered on or associated with a license and forming part thereof, stating
special conditions, privileges or limitations pertaining to such license.
Rebuild
The restoration of an aircraft/aeronautical product by using methods, techniques, and
practices acceptable to the Civil Aviation Authority of the Philippines, when it has been
disassembled, cleaned, inspected as permitted, repaired as necessary, reassembled, and
tested to the same tolerances and limits as a new item, using either new parts or used parts
that conform to new part tolerances and limits. This work will be performed by only the
manufacturer or an organization approved by the manufacturer, and Authorized by the State
of Registry.
Repair
The restoration of an aeronautical product to an airworthy condition to ensure that the aircraft
continues to comply with the design aspects of the appropriate airworthiness requirements
used for the issuance of the type certificate for the respective aircraft type, after it has been
damaged or subjected to wear.
Restricted Area
An airspace of defined dimensions, above the land areas or territorial waters of a State,
within which the flight of aircraft is restricted in accordance with certain specified
conditions.
Runway
A defined rectangular area on a land aerodrome prepared for the landing and take-off of
aircraft.
Signature
An individual's unique identification used as a means of authenticating a maintenance
record entry or maintenance record. A signature may be hand- written, electronic, or any
other form acceptable to the Authority.
Specialized Maintenance
Any maintenance not normally performed by an AMO (e.g. tire retreating, plating, etc.)
State of Design
The State having jurisdiction over the organization responsible for the type design.
State of Manufacture
The State having jurisdiction over the organization responsible for the final assembly of the
aircraft.
State of Registry
The State on whose register the aircraft is entered.
Taxiing
Movement of an aircraft on the surface of an aerodrome under its own power, excluding take-
off and landing.
Taxiway
A defined path on a land aerodrome established for the taxiing of aircraft and intended
to provide a link between one part of the aerodrome and
another, including:
(a) Aircraft stand taxi lane. A portion of an apron designated as a taxiway and intended to
provide access to aircraft stands only.
(b) Apron taxiway. A portion of a taxiway system located on an apron and intended to
provide a through taxi route across the apron.
(c) Rapid exit taxiway. A taxiway connected to a runway at an acute angle and
designed to allow landing aeroplanes to turn off at higher speeds than are achieved on
other exit taxiways thereby minimizing runway occupancy times.
Technical Instructions
The latest effective edition of the Technical Instructions for the Safe Transport of
Dangerous Goods by Air (Doc 9284-AN/905), including the supplement and any addendum,
approved and published by decision of the Council of the ICAO. The term "Technical
Instructions" is used in this Part.
Terrain
The surface of the Earth containing naturally occurring features such as mountains, hills,
ridges, valleys, bodies of water, permanent ice and snow, and excluding obstacles.
Threat
Events or errors that occur beyond the influence of an operational person, increase
operational complexity and must be managed to maintain the margin of safety.
Threat Management
The process of detecting and responding to threats with countermeasures that reduce or
eliminate the consequences of threats and mitigate the probability of errors or undesired
states.
Threshold
The beginning of that portion of the runway usable for landing.
Touchdown
The point where the nominal glide path intercepts the runway.
Track
The projection on the earth’s surface of the path of an aircraft, the direction of which
path at any point is usually expressed in degrees from North (true, magnetic or grid).
Traffic Information
Information issued by an air traffic services unit to alert a pilot to other known or observed air
traffic which may be in proximity to the position or intended route of flight and to help the pilot
avoid a collision.
Training Manual
A manual containing the training goals, objectives, standards syllabi, and curriculum for
each phase of the approved training course. ICAO Doc 7192, Part D-1
Training Specifications
A document issued to an Aviation Training Organization certificate holder by the Republic of
the Philippines that specifies training program requirements and authorizes the conduct of
training, checking, and testing with any limitations thereof.
Advice provided by an air traffic services unit specifying manoeuvres to assist a pilot to avoid
a collision.
Traffic Information
Information issued by an air traffic services unit to alert a pilot to other known or observed air
traffic which may be in proximity to the position or intended route of flight and to help the pilot
avoid a collision.
Type Certificate
A document issued by a Contracting State to define the design of an aircraft type and to
certify that this design meets the appropriate airworthiness requirements of that State.
UN Number
The four-digit number assigned by the United Nations Committee of Experts on the
Transport of Dangerous Goods to identify a substance or a particular group of substances.
VFR
The symbol used to designate the visual flight rules.
VFR Flight
A flight conducted in accordance with the visual flight rules
VISIBILITY
Visibility for aeronautical purposes is the greater of:
(a) the greatest distance at which a black object of suitable dimensions, situated near
the ground, can be seen and recognized when observed against a bright background;
the greatest distance at which lights in the vicinity of 1 000 candelas can be seen and
identified against an unit background
0.6 G E N E R AL I N F O R M AT I ON
ensure that the maintenance procedures and the quality procedures for
completing and signing maintenance release and return to service shall be
provided accordingly, as required in PCAR Parts 9.4.1.2 (a) (2), (3), (5) and
(6).
0.6.2.2 A list of all other sub-contractors approved by Philippines AirAsia Inc.
Engineering is controlled in a separate file and maintained by the Quality
Management Department.
0.6.3 Fleet Composition – Type of Operation
0.6.3.1 Philippines AirAsia Inc. is currently authorized to conduct commercial air
transport operations using fleet composition as below:
0.6.3.1.1 A320-214
0.6.3.1.2 A320-216
0.6.3.1.3 A320-232
0.6.3.1.4 A320-233
0.6.3.2 A separate applicability listing shall be kept by Technical Services Division.
0.6.3.3 All flights will be on point service with MNL being the Main Base.
0.6.4 Main Base Location
0.6.4.1 Philippines AirAsia Inc. established a main operation based in Asian
Aeronautics Hangar, General Aviation Area, Domestic Road, Pasay City,
Philippines and a maintenance base in Ninoy Aquino International Airport
Terminal 4, Domestic Road, Pasay City, Philippines. Philippines AirAsia
Inc. is also a holder of AMO.
0.6.5 Line Station Locations
0.6.5.1 For non-engineering manned line stations, a list are controlled in a
separate file and maintained by the Quality Management Department, and
will be available for review upon request.
0.6.6 Maintenance Control Manual
0.6.6.1 The Maintenance Control Manual (MCM) describes the policies and
procedures described in PCAR 9.4.1.4. This manual contains procedures
for servicing and maintenance through the contracted AMO; a maintenance
program containing maintenance tasks and intervals at which these tasks
are to be performed; the responsibilities of the various classes of skilled
maintenance personnel; the servicing and maintenance methods which
may be prescribed by, or which requires amendments, review and approval
by Authority; and the procedure for preparing the maintenance release the
circumstances under which this release is to be issued and the personnel
required to sign it. MCM enables the Philippines AirAsia Inc. contracted
AMO and servicing personnel to carry out their duties at a high level of
safety. The designs of this MCM also observe and include Human Factor
principle
Rev.
Issue Rev. Date Title Chapter Inserted By
No
0.8 M C M AM E N D M E N T P R O C E D U R E S
0.8.1 Purpose
0.8.1.1 Philippines AirAsia Inc. shall ensure the MCM is amended as necessary to keep
the information contained therein is up to date. And to provide a procedure for
the administration and control of amendments or changes to the MCM.
0.8.3 Procedure
0.8.3.1 Changes to the MCM may be initiated by any engineering staff through his / her
immediate department manager, using publication amendment request form.
0.8.3.2 Any changes to the Maintenance Control Manual (MCM) require approval from
the Authority and must be reviewed by the Quality Management Manager
whenever is necessary.
0.8.3.3 The original issue of this manual shall be Issue 1. A revision number in a
numerical order such as Revision 1, Revision 2, etc. shall identify any changes
or amendment made to the manual. Where extensive revision becomes
necessary, a complete re-issue may be prudent. In such cases, the next issue
number up, in running order, shall be used, e.g. Issue 2, Issue 3, etc. located in
the lower left corner.
0.8.3.4 Revised portion will be highlighted by means of an amendment bar on the left
hand side of the amended text.
0.8.3.7 Technical Publication shall distribute copies for each departments or sections as
working copies for their staff via hard or soft copy.
0.8.3.8 For changes affected by Part 1.10.3, dissemination of information to staff shall
be done by Engineering Department
0.8.3.9 Any changes to this manual which requires immediate implementation may be
done through Temporary Revision. All inserted Temporary Revision/s on this
manual shall reflect in the Records of Temporary Revision/s. Temporary
revisions are made prior to the next scheduled revision of this manual.
0.8.3.10 Any temporary revisions to the MCM shall be reviewed and approved by the
Quality Management Manager. Temporary Revision can be identified as yellow
page and shall be inserted next to the affected page/s.
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
PREFACE
Chapter 0.8
MCM Amendment Procedures
Page 2
0.8.4 Responsibilities
0.9.3 Purpose
0.9.3.1 To be able to have a document detailing the daily activities of each division with
in Engineering Department for guiding engineering staffs on their day to day
activities.
0.9.4.1 The creation of the manual shall be govern by the procedure set forth in this
MCM and shall be approved by Quality Management Manager before the
implementation of the procedure or new procedure created.
0.9.4.2 Each division of Engineering Department shall create their own manual and
shall be maintained by the Division Manager.
0.9.5 Procedure
0.9.5.1 The division managers in Engineering Department shall create the departmental
manual and shall be approved by both Engineering HOD and Quality Manager.
0.9.5.2 The Manual shall contain at least the following information but not limited to
below:
0.9.5.2.6 Division structure all the way down section structure detailing the
staff position;
0.9.5.3 The manual shall be reviewed in regular basis or upon request to amend/correct
procedures in the manual that is not used anymore
0.9.5.4 The first departmental manual will start from Issue 1 Rev. 00. If there is a need
to insert new procedure or amend, the manual owner can issue a temporary
revision to indicate the changes.
0.9.5.5 Issuance of revision will be take place once 25% of the content has to be revised
or after the review meeting has taken place. Once the manual has been decided
to be revised all the temporary revision will be incorporated and shall be
indicated as revision in the manual.
0.9.5.6 To revise the manual, the manual holder should indicate the revision by inserting
a vertical bar on the left side next to the paragraph or diagram, which was
revised.
0.9.5.7 Issuance of new Issue will take place when 50% of the manual has been
revised.
0.9.6 Responsibilities
Manager
d. Every employee shall strive to continuously maintain and improve safety and
quality standards and be a respected provider of services.
f. Every employee is responsible to do the right things right, the first time all
the time.
Safety is the first priority in all of our activities. We are committed to developing,
implementing, maintaining, and improving safety strategy, management systems, and
processes to ensure that all our aviation activities are undertaken with balanced
resource allocation, aimed at achieving the highest level of safety performance and
meeting the highest international safety standards.
All levels of management are accountable for the delivery of this highest level of safety
performance, starting with the Chief Executive Officer.
a. Develop and embed a safety culture in all our aviation activities that
recognizes the importance and value of effective aviation safety
management and acknowledges at all times that safety is
paramount.
b. Clearly define for all staff their accountabilities and responsibilities for
the development and delivery of aviation safety strategy and performance
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.2
Safety and Quality Policy
Page 2
e. Ensure that sufficient skilled and trained resources are always available
to implement safety strategy, policy and processes.
g. Ensure t h a t t he e xt e r n a l l y supplied s ys t e m s a n d s e r vi c e s t h a t
impacts upon the safety of our operations meet appropriate safety
standards.
HEAD OF ENGINEERING
TECHNICAL TECHNICAL
SERVICES PURCHASING
TECHNICAL TECHNICAL
PLANNING STORE / WAREHOUSE
TECHNICAL
RECORDS
TECHNICAL
PUBLICATION
QUALITY ASSURANCE
MANAGER
QUALITY TECHNICAL
ASSURANCE TRAINING
SECTION SECTION
QUALITY ASSURANCE
INSPECTOR
Induction
Designation Name
1.4.1.1 The above personnel shall exercise control over Philippines AirAsia Inc.
operations to ensure that flight operations and maintenance activities are
carried out to the highest degree of safety standards and to ensure that
AMO is in compliance with the regulations in maintenance and quality
system requirements specified in Part 9.4.1.2
1.4.1.3 The Authority must be notified at least 10 days prior to the date of
implementation of the revisions.
1.4.1.4 In case of long term absence of any of the above management personnel,
the concerned management personnel, and prior to his absence, may
appoint any qualified representatives to act on his behalf in a limited
capacity as defined by the appointing personnel. However, the
accountability shall remain with the appointing personnel as a result of the
delegated function.
1.4.1.5 Philippines AirAsia Inc. may employ a person who does not meet the
appropriate airman qualification or experience but subject to approval or
acceptance by Authority and must meet the requirements of the PCAR that
the person has comparable experience and can effectively perform the
required management function.
1.4.1.6 In case of absence of the post holder, the Quality Management Manager
shall notify the Authority that the Head of Engineering will take over until a
new post holder is hired.
1.5.1.1 The Accountable Manager acts on the directives and agreed policies of
Philippines AirAsia Inc. Board of Directors.
Immediate Superior:
Responsibilities:
1.5.1.3 Manage the airlines operations, its associated administrative and supporting
activities including Maintenance, Flight Operations, Ground Operations,
Marketing, Finance and Corporate Communications. Ensuring that all flight
operations and maintenance activities can be financed and carried out to the
highest degree of safety standard as required by Authority.
Specific Functions
1.5.1.5 Ensure that the company’s aircraft operation is safe and legally compliant and is
in conformance to the regulatory framework governed by the Air Operator
Certificate issued by the Civil Aviation Authority of the Philippines (CAAP).
1.5.1.6 Provide vision for growth and business strategy in the field of “Budget Airline”
operations.
1.5.1.9 Ensure the implementation of effective Ground / Flight Safety programs which are
periodically evaluated in terms of its effectivity and adequacy.
1.5.1.11 Ensure that the airlines infrastructure involving the number of personnel, suitable
facilities along with supporting hardware and software are
appropriate in meeting the requirements of the Air Operator Certificate.
1.5.1.12 Ensure that the necessary resources such as finance, facilities, tools and
equipment, manpower and the managing of airworthiness data issued by the
Aviation Authorities are available and requirements met.
Immediate Superior:
Responsibilities:
1.5.2.2 Institutes and maintains an effective and efficient administrative system in the
Engineering Department to meet the economic and operating targets, while
complying with the company policy and regulatory authority requirements and
safety standard.
Specific Functions
1.5.2.4 Ensures the supervision of corrective actions in the review and overall
continuous improvement of quality matters.
1.5.2.5 Maintains a continuous check and control to ensure that the company
resources are properly deployed and utilized.
1.5.2.8 Provides manpower training to meet the level of skills and competencies
required by the regulatory authority and job specifications.
1.5.2.9 Ensures that the delegated responsibilities of each Department are clearly
defined and their accountability for performance expressly understood.
1.5.2.11 Liaises with and supports the Commercial Department in the development of
business plans, proposals and customer base.
1.5.2.12 Ensures that all operations conform to statuary, legal and regulatory authority
requirement and any charges prescribed by them are promptly paid.
Immediate Superior:
Responsibilities:
1.5.3.2 Institutes and maintains an effective and efficient administrative system in the
Quality Management Department to ensure maintenance activities are in
compliance with the regulating authority Terms of Approval for the safety
operation and airworthiness of each fleet.
Specific Functions
1.5.3.3 Consults and liaises with the relevant Aviation Authorities on matters pertaining to
airworthiness.
1.5.3.4 Maintains an independent quality system that monitors the compliance with the
Authority and Philippines AirAsia Inc. requirements.
1.5.3.6 Institutes an effective audit program to measure the quality of its quality system.
1.5.3.7 Develops, manages and control the Company License and Approval System.
1.5.3.10 Identifies training needs and training of subordinates with the necessary skills
and knowledge to perform their duties effectively and efficiently.
1.5.3.11 Ensures that all certificates, approvals and licences required for the
continuous operation of the company are current and renewed accordingly.
1.5.3.13 The Quality Management Manager has direct access to the Accountable
Manager in the event of any reported discrepancy not being adequately attended
to by the relevant person, or in respect of any disagreement over a nature of a
discrepancy.
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.3
Quality Assurance Manager
Page 2
1.5.3.14 The evaluation, approval, control and administer of the Vendor Approved List for
all suppliers and sub-contractors.
1.5.3.15 Liaise with Technical Training Section to determine the training required with
respect to regulatory standards and requirements, and keeping a record of all
training, qualification and experience of engineering certifying staff and quality
assurance personnel.
1.5.3.16 Control the establishment of syllabus and contents for every courses, which are
developed in-house, that leads to approval issuance for certifying staff.
1.5.3.17 Liaise with the Authority for approval of courses developed in-house and
the approval of courses conducted by external bodies.
1.5.3.18 Ensures that QAIs have unrestricted access to all applicable documents and
records during Audits and Surveillance.
1.5.3.19 Impound and quarantined all relevant aircraft records and documents in the event
of aircraft accident/incident to facilitate investigation.
1.5.3.20 Establish and maintain the engineering systems and procedures such that they
comply and updated to the current regulatory requirements and organization
changes, including administer the control of all Engineering Airworthiness forms
and approval of shop worksheet.
1.5.3.21 Establish and institute Human Factor elements in all areas within Engineering
Department.
Immediate Superior:
Responsibilities:
Specific Functions
1.5.4.3 Maintains and manages the Technical Publication and Library Sections with a
system of control, authorization, reference, safe keeping and revision of
Technical Publications, Manuals, Drawings, Charts, Engineering Instructions,
Technical Instructions, Engineering Forms and other technical documents to
meet Aviation Authority requirements.
1.5.4.5 Participates in the specification study and evaluation of new or leased aircraft.
1.5.4.6 Identify training needs and provide training for subordinates with the
necessary skills and knowledge to enable performance of their duties
effectively and efficiently.
1.5.4.8 Implements short, mid, and long-term maintenance forecast for the aircraft fleet,
engines, components and associated equipment and ensures that maintenance
are carried in a timely manner.
1.5.4.9 Coordinates with Maintenance Manager for maintenance ground time, ferry and
other requirements.
1.5.4.10 Reviews and evaluates work scopes, work packages, and determines resources
requirements and pre–loads for line and hangar maintenance.
1.5.4.13 Participates in the preparation for acceptance of new or leased aircraft and for the
return of leased aircraft expeditiously per lease agreement obligations.
1.5.4.17 Maintains an archive for safe storage of aircraft and components maintenance
records.
1.5.4.18 Releases all relevant aircraft records and documents to QAM in the event of
aircraft accident/incident to facilitate investigation.
Qualifications
1.5.4.2 Must have 3 years of experience in the aircraft maintenance and engineering or 3
years of experience in aircraft maintenance planning.
1.5.4.7 Must have good communication skills both written and oral.
Immediate Superior:
Responsibilities:
1.5.5.2 Provide proper systems for the procurement, storage, issue, transportation,
handling and control of spares and materials efficiently and economically.
Specific Functions
1.5.5.3 Produces short, mid and long-term forecast for spares and materials to
ensure availability in a timely manner.
1.5.5.4 Procure and manage, receipt and dispatch aircraft spares and commercial
materials including stores inspection.
1.5.5.5 Establish a proper storage system recognized by the Authority including bonded
stores, quarantine stores and dope stores.
1.5.5.6 Supervises and directs material movements within the operating networks,
reviews unserviceable parts and provides recommendations for BER parts for
scrapping.
1.5.5.7 Reviews and authorizes purchase orders, invoices, warranty claims and other
service charges and highlights any discrepancies.
1.5.5.8 To identify training needs and to provide training for subordinates to equip them
with the necessary skills and knowledge to perform their duties effectively
and efficiently.
1.5.5.9 Conducts regular audits on the stores, stock holdings, stock status and value and
to ensure deficiencies are promptly addressed and rectified.
1.5.5.11 Establish and update periodically, a master list of suppliers that is the
Approved Vendor List.
1.5.5.12 Liaise with QA for approval of new suppliers to be included in the Approved
Vendor List.
1.5.5.13 To monitor and control of shelf life for parts and materials while in storage.
1.5.5.14 Establish a filing system for supporting documents received with each part or
material.
Qualifications:
Immediate Superior:
Responsibilities:
Specific Functions
1.5.6.4 Prepares and issues the required technical documents in accordance with
approved procedures and regulatory requirements.
1.5.6.5 Liaises with manufacturers, suppliers, aviation authorities or any reliable sources
to facilitate analysis of engineering issues.
1.5.6.6 Provides approved data for technical instruction such as inspection, modification
and repair which is not within the scope of any of manufacturer’s manuals.
1.5.6.7 Ensures all technical documents issued meet the requirements of the
department’s approval process.
1.5.6.8 Conducts root cause analysis and provide remedies for excessive and abnormal
wear, malfunctions or premature removals.
1.5.6.10 Ensures sufficient skills are acquired and inform superior of required training to
improve competency.
Qualifications:
1.5.6.17 Must have good communicating skills for both oral and written.
Immediate Superior:
Responsibilities:
1.5.7.2 To maintain an effective and efficient control system for engineering planning to
ensure tasks are scheduled for maintenance and recording in accordance with
company’s manufacturers and Aviation Authority’s requirements.
Specific Functions
1.5.7.3 Supervise and coordinate the activities of all staff within Planning and Technical
Records section to ensure Philippines AirAsia Inc. aircraft and components are
scheduled for maintenance as per requirement.
1.5.7.4 Implement and maintain an efficient Planning system that meets Philippines
AirAsia Inc. and the Authority requirement.
1.5.7.6.4 Monitor check package during maintenance checks, ensure that all
documents pertaining to the check package are accounted for, and
appropriately certified.
1.5.7.7 Coordinate with Engineering Service Provider in maintaining archives for safe
storage of aircraft and components maintenance records.
Qualifications:
1.5.7.14 Must have good communicating skills for both oral and written.
Immediate Superior:
Responsibilities:
1.5.8.2 To maintain an effective and efficient control system for engineering planning to
ensure tasks are scheduled for maintenance and recording in accordance with
company’s manufacturers and Aviation Authority’s requirements.
Specific Functions
1.5.8.4 Coordinate with contracted MRO for the compliance of scheduled maintenance
task in consideration of aircraft downtime.
1.5.8.5 Prepare long term planning and scheduling of C-Checks, Engine Change,
Landing Gear Change, and APU Change in closed coordination with Materials
and Purchasing Department for the availability of required materials.
1.5.8.7 Prepare monthly workload forecast scheduled maintenance task such as EIs,
SRTs, etc.
1.5.8.9 Liaise with other department/sections for the maintenance ground time and ferry
flight arrangement during heavy maintenance check of aircraft such as C-Checks.
1.5.8.10 Act as planning section representative during Heavy Maintenance Check and
Aircraft delivery and redelivery.
1.5.8.15 Forecast, monitor, plan and schedule rotable spares such as Hard Time
Components (HTC), Life Limited Parts (LLP) of Engines, Landing Gears, and
APU.
1.5.8.16 Prepare material pre-load list of scheduled maintenance task including raising of
Pickslip Requests.
1.5.8.17 Liaise with technical Purchasing, Repair, and Stores Section for the availability of
materials prior to the accomplishment of scheduled task.
1.5.8.18 Prepare monthly, 3 months and 1 year forecast of HTCs and schedule
replacement of components before due date.
1.5.8.19 Check and sort accomplished aircraft documents and transmit it to technical
records section.
1.5.8.22 Prepare maintenance task cards such as work orders and EIs.
1.5.8.24 Coordinate with contracted MRO for the accomplishment of daily workloads task
before due date.
1.5.8.25 Responsible for preparing E-Check packages and below. Trace and ensure the
compliance of such checks/tasks.
Qualifications:
1.5.8.32 Must have good communicating skills for both oral and written.
Immediate Superior:
Responsibilities:
1.5.9.2 Administers and controls all technical publication documents issued by the
department and external organization such as the aviation authorities,
manufacturers, and suppliers.
Specific Functions
1.5.9.3 Ensures control of all technical publication documents complied with the rules
and regulations as required.
1.5.9.4 Liaises with the required organization such as aviation authority, manufacturer
and supplier as necessary for technical publication documents support from the
organization.
1.5.9.5 Produces master listing of technical publication documents and made the listing
available to relevant parties.
1.5.9.6 Monitors all regular revision services and renew all subscription in a timely
manner.
1.5.9.8 Ensures all controlled technical publication documents are complete and up-to-
date to support aircraft operations.
1.5.9.9 Issues and distributes the required technical publication documents to the
necessary recipients and records dispatch of the documents.
1.5.9.10 Keeps and maintains register of all technical publication documents and their
revision status being stored and controlled.
1.5.9.11 Keeps and maintains all technical publication documents copies in a safe and
secured place.
1.5.9.12 Ensures backup copies of technical publication documents are available and kept
in a safe and secured place.
1.5.9.13 Identifies all technical documents as master or copy, and whether superseded or
otherwise.
1.5.9.14 Checks all controlled technical publication documents for completeness and
current status amendment.
1.5.9.15 Manages and controls technical library and ensure the area is kept secured.
Qualifications:
1.5.9.22 Must have good communicating skills for both oral and written.
Immediate Superior:
Responsibilities:
1.5.10.2 To maintain Engineering Software system it is imperative that data are updated
and validated in a timely manner. Responsible to ensure that all areas which
include material management (Label Booking), aircraft utilization and defect
records are kept current with information from varied sources as Technical Logs
and Aircraft Logbooks such as Airframe, Engine, APU etc.
Specific Functions
1.5.10.3 Responsible for maintaining all data in Aircraft Maintenance and Engineering
System (AMOS) is accurate and complete technical records are maintained for
Philippines AirAsia Inc.’s aircraft, APU, engines and components.Performs
components replacement into the system (label booking).
1.5.10.4 Entertain request, enquiries and problem solving on daily basis within the
Engineering Department.
1.5.10.5 Ensure and verify flying hours and cycles, component data entered by
Maintenance personnel.
1.5.10.6 Maintain archives for safe storage of aircraft and components maintenance
records.
a. Certificate of Airworthiness
c. Certification of Registration
1.5.10.9 Maintain and efficient filing system for all paperwork pertaining to aircraft, engine,
APU and component maintenance for easy retrieval of records.
1.5.10.10 Ensure stock of aircraft technical documents and log books are sufficient to meet
requirements.
1.5.10.11 Maintain and check system to ensure all requirements are being called out
accurately and compliance is met within the specified limits.
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.10
Technical Records Officer
Page 2
1.5.10.12 Check and ensure that the log books and documents are in proper order for
Certificate of Airworthiness renewal.
1.5.10.13 Ensure completed work documents are kept in an organized and easy retrieval
manner.
1.5.10.14 Raise airframe, engine and APU log books for new aircraft and update log books
as per laid down procedure.
1.5.10.15 Update AD requirements into Computer based AD monitoring system and print
AD records whenever aircraft is due C of A renewal or whenever requested by
user.
1.5.10.16 Carry out updating of aircraft, engine, APU and component records into the
system from sourcedocuments i.e. check package, EI, Inspection Card (IC) and
MR1.
Qualifications:
1.5.10.23 Must have good communicating skills for both oral and written.
Immediate Superior:
Responsibilities:
1.5.11.2 Assist Materials Manager to implement systems for procurement, storage, issue,
transportation, handling and control of engineering spares and materials
efficiently and economically. Participate in evaluation and selection of suppliers,
products and services on the basis of the ability to meet the company
requirements including the quality system and regulatory requirements in
accordance to documented procedures.
Specific Functions:
1.5.11.3 Reports to Materials Manager to carry out any other tasks as directed by the
superior.
1.5.11.5 Liaise and follow up with all agencies for clearance of all incoming engineering
aircraft items.
1.5.11.6 Liaise with vendors, sub-contractors and other related agencies with regards to
items sent for repair and overhaul.
1.5.11.8 Ensure tools and equipment is sent for calibration and test when requested by
user.
1.5.11.9 Ensure proper and up to date records of stocks, components and material,
received, stocked and issued to user.
1.5.11.11 Ensure the most cost effective method of shipment to dispatch material.
Qualifications:
1.5.11.12 At least a graduate of any two-year or four-year course related to inventory and
logistics management.
1.5.11.15 Must have good communicating skills for both oral and written.
Immediate Superior:
Responsibilities:
1.5.12.2 Assists Materials Executive in day-to-day operations of the Materials Section and
assists in the procurement, storage, issue, transportation, handling and control of
engineering materials efficiently and economically.
Specific Functions:
1.5.12.5 Follow up with all agencies for clearance of all incoming engineering aircraft
items.
1.5.12.6 Monitor and follow-up with related repair and overhaul agencies with regards to
items sent for repair / overhaul.
1.5.12.7 Monitor progress of tools and equipment sent for calibration and test to ensure
timely return.
1.5.12.8 Ensure the proper and up to date inventory of stocks, components and material,
received, stocked and issued to user.
1.5.12.10 Ensure the most cost effective method of shipment to dispatch material.
Qualifications:
1.5.12.11 At least a graduate of any two-year or four-year course related to inventory and
logistics management.
1.5.12.14 Must have good communicating skills for both oral and written.
Immediate Superior:
Responsibilities:
1.5.13.2 Assist Materials Manager to institute and maintain an effective and efficient
system for the management of spares and materials including storage, issue,
transportation, handling and control of engineering spares and materials
efficiently and economically and in accordance to the requirements of the
company, manufacturer and CAAP.
Specific Functions
1.5.13.3 Ensure that the stores are segregated into specific area as follows:-
a. Bonded
b. Quarantine
c. Dope
d. Receipts
e. Bulk Store
f. Unserviceable / Outgoing
1.5.13.4 Have in place control measures so that only authorized personnel can enter the
store.
1.5.13.5 Ensure only approved spares and materials are held in bonded store and that
they are properly binned or racked in such a manner for easy retrieval on FIFO
basis.
1.5.13.6 Quarantine store shall be used for parts waiting for approved documents or
disposal. All parts in quarantine store shall be identified with a reason such as QA
investigation, awaiting document, warranty claim or awaiting scrap authorization
& disposal.
1.5.13.9 Items received as BER, hold in quarantine store & inform Materials Manager or
Materials Executive for action & feedback.
1.5.13.10 All scrap items shall be action on first opportunity basis and disposed of, as per
instruction from Materials Manager.
1.5.13.11 Have in place a system to monitor and control of time controlled parts e.g. Shelf
life, etc.
1.5.13.12 Prepare for pick up or return of loan parts, exchange parts, unserviceable wheels
and brakes, including documentation and to create a means of control and
monitor in activities.
1.5.13.13 Ensure warehousing functions such as packing, shipping, disposal of scrap parts
or warranty parts are handled correctly and documented.
1.5.13.15 Control of airside stock levels, Life control measures and general condition.
1.5.13.16 Send out tooling which is due for calibration and monitor for the return.
1.5.13.19 Ensure efficient and cost effective logistics movement for all parts.
Qualifications:
1.5.13.20 At least a graduate of any two-year or four-year course related to inventory and
logistics management.
1.5.13.23 Must have good communicating skills for both oral and written.
Immediate Superior:
Responsibilities:
1.5.14.3 To ensure all spares & materials are from approved sources and all documents
and certification are correct and meet the Philippines AirAsia MCM and CAAP
requirements.
Specific Functions
1.5.14.4 Ensure the shipping documents as per P.O issued by Philippines AirAsia to
ensure that it’s correct.
1.5.14.7 Check the PN to ensure correct on the unit and the supporting documents. Take
a note of modification number if applicable.
1.5.14.8 Ensure the serial number is correct as per the supporting documents and the
parts.
1.5.14.9 Check that the part is appropriately protected, packed and covered as necessary.
1.5.14.10 Check that all opening s are appropriately blanked or protected against foreign
material entry.
1.5.14.11 If items is bought new check for evidence of previous usage such as wear, dis-
colorization and etc.
1.5.14.12 Ensure EASA Form One or FAA 8130-3 or airworthiness approval tag for
originality and No corrections absolutely unless certified. Be mindful of Bogus
parts.
1.5.14.13 Ensure that the Company issuing the EASA form One or FAA 8130-3 etc. is
approved for that function.
1.5.14.14 Ensure the type of work carried out satisfies the RO/PO as per Philippines
AirAsia MCM and CAAP requirements.
1.5.14.15 If satisfactory, issue Phlippines AirAsia serviceable label with batch numbers and
arrange to send to bonded store for storage or issue to maintenance.
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MANAGEMENT
Chapter 1.5.14
Store Inspector
Page 2
1.5.14.16 If unsatisfactory send to quarantine store and inform Materials Manager or QMD
as necessary.
1.5.14.17 For non-compliance to any functions inform Materials Manager to enable supplier
performance monitor and list is updated.
1.5.14.18 For non-compliance to any regulatory function inform QMD as when declared
necessary for follow up by QMD.
1.5.14.19 Ensure all documents supplied with the part are filed in such a manner for easy
retrieval or review as necessary.
Note: Shipping Documents including consignment note, AWB, GRN etc. may be
filed by Materials Executive.
Qualifications:
1.5.14.21 At least a graduate of any two-year or four-year course related to inventory and
logistics management.
1.5.14.24 Must have good communicating skills for both oral and written.
Immediate Superior:
Responsibilities:
1.5.15.2 To ensure all spares & materials are from approved sources and all documents
and certification are correct and meet the Philippines AirAsia MCM and CAAP
requirements.
Specific Functions
Qualifications:
1.5.15.6 At least a graduate of any two-year or four-year course related to inventory and
logistics management.
1.5.15.9 Must have good communicating skills for both oral and written.
Immediate Superior:
Responsibilities:
1.5.16.3 To administer the Store after normal working hours (week days), week end and
public holiday.
1.5.16.4 Maintain Store and bonded store as per industry standard and airworthiness
authority requirement.
Specific Functions
1.5.16.6 Operates an effective stores system for materials management. Records all
transaction details as necessary, i.e. Receiving, Issuance, Storage, Stock taking
and Inventory data.
1.5.16.7 Ensure storage facilities, environment and arrangement are properly set up by
ensuring adequate condition preservation, handling, fast and accurate retrieving
of spares in a secure and safe environment.
1.5.16.8 Physical controlling and monitoring the movement of materials during issuance,
receiving and dispatch from stores.
1.5.16.9 Co-ordinates and process materials requisition including AOG request and
preload.
1.5.16.10 Assist Store Executive, Store Inspector and Materials Officer by maintaining,
reviewing, updating and monitoring due date listing, update transaction for
materials; ensuring stock level is sufficient to support the operations.
1.5.16.11 Liaise with Materials Executive and assist on maintenance planning functions,
such as, provisioning of materials for line check requirements and planned defect
rectification. This is to ensure efficient and highest quality services provided to
end users. Update any discrepancies to Store Executive and Materials executive.
1.5.16.12 Responds to quality deficiencies in the area of activity for which he is responsible,
which arise from independent quality audits.
1.5.16.13 Responsible to ensure for the best possession of corrects skills, the best method,
procedures and requirement when handling materials.
1.5.16.14 Adhere to all rules, regulations and procedures regarding safety, housekeeping
and security.
1.5.16.15 Attend and observe the daily or weekly Store Supervisor briefing on the day’s
activities.
1.5.16.16 Perform such other duties as are assigned by the Materials Executive, Store
Executive, Store Inspector and Materials Officer on the day’s activities.
Qualifications:
1.5.16.17 At least a graduate of any two-year or four-year course related to inventory and
logistics management.
1.5.16.20 Must have good communicating skills for both oral and written.
1.6.1.2 It is the policy of Philippines AirAsia Inc. that all personnel are trained to perform
the tasks required to match the needs of the aviation industry. It is the
responsibility of the management to identify and implement the training
requirements to achieve compliance with the Company, contractual and
engineering requirements.
1.6.2.2 Manpower requirements will be based on actual requirements for manual tasks
and certification needs.
a. For short term requirement, suitably qualified temporary staff may be hired;
subject to MCM policies.
b. For long term requirement, permanent and contract staff may be hired;
subject to MCM policies.
c. Alternatively, subject by Authority approval and MCM policy, the work may be
contracted out in part or in full to another organization approved by Authority.
1.6.2.4 All staff employed by Philippines AirAsia Inc. shall be trained and controlled by
their respective department managers who will ensure that performance
standards will meet the Philippines AirAsia Inc. requirements.
1.6.3.1 Philippines AirAsia Inc. shall ensure that its contracted AMO will have the
sufficient quantity of qualified and appropriately trained personnel for the effective
planning, supervision and implementation of its maintenance operations.
1.7 FACILITIES
1.7.1 Philippines AirAsia Inc. shall provide suitable office accommodation at appropriate
locations.
1.7.4 The offices of the following Engineering / Quality Management Department are located in
this Headquarter:
a. Head of Engineering
b. Maintenance Manager
c. Engineering Support Manager
d. Materials Manager
e. Quality Management Manager / Inspectors
1.7.6 Layout
1.8 N OT I F I C AT I O N TO L O C AL AU T H O R I T Y
1.8.1 Purpose
1.8.2.1 To allow for changes, this procedure applies whenever notification is required to
be made to the Authority to enable the Organization to remain Approved if the
specified changes are agreeable to the Authority.
1.8.3 Procedure
1.8.3.1 Notification of changes will be required whenever any one or more of the
following shall occur:
a. Name of company change;
b. Change of existing approved location/base/hub and inclusive of additional
location (30 days before implementation)
c. Change of Accountable or delegated Accountable Manager;
d. Change of management personnel listed in Part 1.4 of this manual e.
Change of the format of the Aircraft Maintenance Logbook
f. Changes in company activities affecting facilities or terms of approval or
scope of work or capability list or list of approved vendors / contractors or
certifying staff that could affect the maintenance approval.
1.8.3.2 The Quality Management Manager will be responsible for notifying the Authority
and other relevant aviation authorities.
1.8.3.3 Management personnel listed in Part 1.4 and each Department Manager is
responsible to inform the Quality Management Manager of any changes that
may arise.
1.8.4 Responsibilities
2.1.1 Purpose
2.1.1.1 Philippines AirAsia Inc. shall ensure the airworthiness of their fleets and
serviceability of both operational and emergency equipment through procedures
to be followed by the contracting AMO while performing any maintenance work
including airframes, aircraft engines, aircraft components and emergency
equipment. Said procedure should ensure that all maintenance is performed in
accordance with the method described in Philippines AirAsia Inc. Approved
Maintenance Program.
2.1.2.1 This part intends to comply with the requirements set forth in PCAR Subpart
9.4.1.1 and other related regulations for which it provides policies and
procedures for use by engineering and maintenance personnel. It is joint
responsibility of Philippines AirAsia Inc. Engineering Department and
contracting AMO, to ensure that all aircraft operated by Philippines AirAsia
Inc. is always in airworthy condition and at all times in compliance to the entire
continuous airworthiness maintenance program under its approved operations
specification.
2.2.1 Purpose
2.2.1.1 To ensure that the Philippines AirAsia Inc. fleet is fit for the intended flight.
2.2.2.1 This shall cover inspections before each Flight such as:
2.3.1 Purpose
2.3.1.1 Philippines AirAsia Inc. shall ensure each person who take actions in the case
of a reported or observe failure or malfunction of an aircraft / aeronautical
product that is critical to the safety of flight shall make; or have made; a record
of that action in the maintenance section of the aircraft technical log. Philippines
AirAsia Inc. shall use aircraft technical logbook which includes a section on
aircraft maintenance records containing the following information for each
aircraft.
2.3.2.1 This procedure applies for aircraft maintenance activities, pilot remarks on failure
or malfunction during flight. Maintenance personnel remarks on failure or
malfunction during maintenance inspection or in any events as observe.
2.3.3 General
2.3.3.1 Philippines AirAsia Inc. aircraft Technical Log that consists of the Maintenance
Report 1 (MR1), Maintenance Report 2 (MR2), Transit Check and Fuel & Oil
Log are designed and approved by Quality Management Manager.
2.3.4 Procedure
2.3.4.1 Instructions for use of the above Technical Log are describe in Forms and Tags
Manual.
2.3.4.2 Details of the usage of the Technical Logs and Philippines AirAsia Inc. Minimum
Equipment List (MEL) applications are described in the MCM Part 2.4.
Note: Definition
MR 1 – Technical Log Book
MR 2 – MEL/CDL Index
2.3.4.3 Contracted AMO ensure one (1) spare copy of required aircraft
technical log to be carried aboard in the cockpit area, in a place
readily accessible to each flight crew member.
2.3.4.4 Contracted AMO shall give a copy of the maintenance release for the
aircraft to Pilot-In-Command, or ensure that an entry noting the
release is made in the maintenance section of MR1.
2.4 M AN D AT O R Y D I S P AT C H D E V I AT I ON P R O C E D U R E G U I D E / MI N I M U M E Q U I P M E N T
LIST (MEL) REQUIREMENTS
2.4.1 Purpose
2.4.1.1 To establish a system of control and monitoring of MEL MR2 defects and its
rectification to prevent exceeding MEL Repair Interval Limits.
2.4.2.1 This procedure applies for defects in Line and Base Maintenance that are within
MEL that needs transfer to MR2.
2.4.3 General
2.4.3.1 The Approved/Authorized Holder must have a thorough understanding of the
requirement of the Philippines AirAsia Inc. MEL, including associated limitations,
inspections or assessments required prior to authorizing the deferment and
notification procedures to the operating PIC.
2.4.4 Procedure
2.4.4.1 The control and reporting of all MR2s is the responsibility of the
Contracted AMO.
2.4.4.2 No direct entries into the MR2 shall be permitted.
2.4.4.3 For defects to be transferred to the MR2, a cross-reference shall be made to the
MEL.
2.4.4.4 Contracted AMO when deferring MEL defects into MR2 are to annotate in the
action column of the MR1 as follows:
2.4.4.4.1 The MR2 serial number.
2.4.4.4.2 The MEL reference number.
2.4.4.4.3 The MEL Repair Interval Category (A, B, C or D). The expiry date of
the MEL MR2.
2.4.4.4.4 The part number of the defective part if determined.
2.4.4.5 The following procedures are to be strictly enforced for MEL MR2 Repair Interval:
2.4.4.5.1 Repair interval limitation of MR2 entries are specified in the
Philippines AirAsia Inc. MEL.
2.4.4.5.2 The Repair Interval is restrictive; hence all defects deferred as per
MEL must be reported to Maintenance Operations Control (MOC)
division so that the rectification can be planned within the Repair
Interval limit.
2.4.4.5.3 Calculation of the Repair Interval limitation starts at 0001 hours on
the day following the raising of MR2. Example: When a MR2 is
raised at 1300 hours on 01 May, the repair interval limitation
takes effect at 0001 hours on 02 May. All date/time shall be in
UTC.
2.4.4.5.4 For aircraft on a hangar check, the following procedures shall apply:
2.4.4.5.4.1 The use of concession is not applicable for release
of aircraft from hangar check with MEL defect.
2.4.4.5.4.2 The defect is deferrable in accordance to the
Philippines AirAsia Inc. Minimum Equipment List
(MEL).
2.4.4.5.5 For aircraft in Base and Line Stations the following procedures
shall apply :
At Base, after clearing a MEL MR2, the Contracted AMO shall
collect copies of the MR1 with MR2 statement and send to
Engineering Department.
For all MEL items, the mechanic must install INOP placard(s) to
alert crew members to inoperative equipment and/or systems, as a
reminder that operating procedures may be modified due to the
configuration and status of systems and equipment. Placards must be
installed as indicated in the MEL; they must not obscure the
indication or be placed upon the glass of an instrument.
At Line Stations, defect deferred as per MEL shall be reported to
Maintenance O p e r a t i o n s C o n t r o l ( M O C ) Division for
tracking so that rectification can be planned within the repair interval
limit.
2.4.4.5.6 An aircraft with a MEL MR2 time interval exceedance is not
dispatchable by the Contracted AMO or Approved/Authorized Holder.
The aircraft can only be dispatched:
2.4.4.5.6.1 When it is deemed that the aircraft is safe for further
flight, the Quality Assurance Manage shall contact
Airworthiness Division of the Authority and Director
of Flight Operations shall contact Flight Operation
Authority: Head of Engineering, Philippines AirAsia Inc.
MAINTENANCE CONTROL MANUAL Issue Date 21SEP15
2.4.5 Responsibilities
2.4.5.1 Control and monitoring of MEL List : Maintenance Operations Control
2.4.5.2 Scheduling of MEL items for : Maintenance Operations Control
Maintenance rectifications
2.5.1 Purpose
2.5.1.1 To establish a system of control and monitoring of Carry Forward Items (CFI) to
enable rectifications to be carried out on the next practicable and economical
schedule.
2.5.2.1 This procedure applies to deferred defects in Line and Base Maintenance which
are non-MEL items and/or non-airworthiness or safety related items that
needs transfer to CFI (Carry Forward Items) List.
2.5.3 Procedure
2.5.3.1 Deferred defects which are qualified to be transferred into the CFI List are items
which are not listed in the Philippines AirAsia Inc. MEL, and which are considered
as non-airworthiness or safety related items, such as aesthetics, cosmetics, cabin
items, passenger comfort items, etc.
2.5.3.2 Philippines AirAsia Inc. LAE is responsible to determine which defect items are
permitted to be transferred from Cabin Defect Log (CDL) into the CFI list.
2.5.3.3 Each aircraft shall have its own CFI list and Maintenance Operations Control
Division shall be responsible to maintain, control and monitor the CFI list.
2.5.3.4 A meeting to review the CFI items for spares availability, manpower and
scheduling for the next maintenance opportunity to rectify the items are discussed
during Daily Station Report (DSR) Meeting.
2.5.3.5 CFI items shall be rectified as soon as possible if the materials required are
available on stock. For long lead-time items, rectification will be done not later
than twenty-four (24) months from the date it was entered in the CFI list.
2.5.4 Responsibilities
2.5.4.1 Control and monitoring of CFI List : Maintenance Operations Control
2.5.4.2 Scheduling of CFI items for : Maintenance Operations Control
Maintenance rectifications
2.6.1 Purpose
2.6.1.1 During flight, passengers that have become ill or have incurred physical injuries
may require immediate medical attention. To provide such assistance, First Aid Kit
(MFAK), and Emergency Medical Kit (EMK) are installed and readily available in
specified locations on Locations of Passenger Accommodation (LOPA) within the
aircraft for treatment of such injuries or medical emergencies. As a general
requirement of the Authority, it is therefore the responsibility of the company to
ensure that such FAK/EMK are complete and available at all times and that they
are safe and handled properly in accordance with approved regulations.
2.6.2.1 This section is established to facilitate the provisioning, handling and maintenance
of all First Aid Kit (FAK) and Emergency Medical Kit (EMK) provided by
Philippines AirAsia Inc. to cater to the medical needs of the passengers.
2.6.3.6 Note: Expended MFAK/EMK shall be replaced with new and complete FAK/EMK
so as to maintain the minimum required number for a specific aircraft.
2.6.3.7 Only authorized maintenance personnel shall be allowed to remove and install FAK
and EMK to and from the aircraft.
2.6.3.8 Loss or damage to the FAK/EMK shall be reported immediately to the following
offices:
2.3.8.1 Security (for loss FAK/EMK)
2.3.8.2 Medical (for damaged FAK/EMK)
2.3.8.3 Engineering Personnel (for loss/damaged FAK/EMK)
2.6.3.9 No personnel shall be allowed to tamper or open FAK and EMK for purposes other
than to provide medical attention to the passengers or crew.
Note: Only Cabin Crew personnel shall be given authorization to open and use FAK to
provide immediate medical attention to passengers.
2.6.3.10 Maintenance provider shall regularly check and monitor expiration date of all
FAK/EMK onboard.
2.6.3.11 Expended or used, expired and tampered FAK/EMK shall be replenished
immediately to maintain ready supply.
2.6.4 Maintenance Provider
2.6.4.1 Ensures FAK and EMK are fitted with GREEN seal upon receipt/advise/check of
report of opened /used/expired FAK/EMK.
Note: Ensures that FAK/EMK is properly secured in the aircraft. GREEN
seal indicates that the FAK/EMK contents are complete and serviceable.
2.6.5.1 Checks that all FAK/EMK are fitted with GREEN seal, the plastic not ripped-off and
due date has not expired.
Note: FAK/EMK not fitted with GREEN seal, plastic was ripped-off or expired
must not be accepted.
2.6.5.2 Accomplishes the following items, if need to open a kit on flight arise:
Note: THE EMK is to be used in a medical emergency by Medical Doctor or
Physician only. Should there be a necessity to use during in-flight; PERMISSION
FROM THE PILOT-IN-COMMAND MUST BE SOUGHT.
2.6.5.3 Break seal to open, check content of kit and note any discrepancy in the Cabin
Condition Logbook and the FAK/EMK check sheet.
2.6.5.4 After using the kit, return all unused items inside the kit. Reflect on the FAK/EMK
check sheet all items used or consumed, new seal number of the kit and
discrepancies noted previously.
2.6.5.5 Re-seals the kit using the YELLOW seal.
2.6.5.6 Restores the kit in its designated location and seal the holder
2.6.6.1 Provide the spare FAK/EMK to the maintenance provider to load in the aircraft.
2.6.6.2 Checks content of the kit for the used item of FAK/EMK once receive from the
maintenance provider.
2.6.6.3 Check the log sheet if the required information is filled up by the Medical
doctor or Physician if available. If not, ensure that Cabin Crew must fill up the
log sheet.
2.6.7 Responsibilities
2.6.7.1 Monitoring : AMO
2.6.7.2 Purchasing and Safe-keep : Store Executive / Store Inspector
2.6.7.3 Replenishment : Medical
2.7 M AI N T E N AN C E D OC U M E N T AT I O N
2.7.1 Purpose
2.7.5 Responsibilities
Flow Diagram
NO
YES
COMPONENT CHANGE ENTER THE COMPONENT TECHNICAL RECORDS TO
NO
Issue Date
Rev 00
4
21SEP15
2.7
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.8
Maintenance Instructions
Page 1
2.8.1 Purpose
2.8.2.1 This applies to all Philippines AirAsia aircraft, engine and component
manufacturer’s Technical Publications and manuals including Test Equipment
Manual, Airworthiness data, Service Bulletins, Airworthiness Directives and their
relevant literature and revisions thereof are controlled by Philippines Air Asia and
are physically located at different areas as recorded in the publication numerical
records (MM, SRM, WDM, IPC, Aviation Authorities Publications, AD and
Company Publications). Engineering Support Manager is responsible for the
subscription for relevant EASA publications.
2.8.3 Procedure
2.8.3.1 All work performed on aircraft and its associated components shall be carried out
in accordance with OEM or the Authority approved data, latest revision.
2.8.3.2 OEM or the Authority approved data can come in various forms:
2.8.3.2.1 a. Hard Copy Manual b. Airbus World
2.8.3.2.2 CD ROM or DVD
2.8.3.2.3 AOLs
2.8.3.2.4 Supplementary Manual
2.8.3.3 Contracted AMO must ensure that all works have been carried out in
accordance with the applicable approved data, latest revision, prior to
effecting a certification.
2.8.3.4 A technical publication library shall be established and maintained and will be the
single entry point for all technical information
2.8.3.5 All technical information received shall be recorded on Master List of Technical
Manuals. Where amendments are required these shall be monitored on a
document control or revision number checklist. All technical information must be
action urgently either by means of amendment or sending it to the manager
responsible for actions.
2.8.3.6 All manufacturers’ manual either hardcopy, softcopy or microfilm and other
technical literature that are required by the various engineering departments
including Line Stations must be available. (refer to the flow diagram 2.17.5)
2.8.3.7 For the requestor not included in the distribution list shall be provided a copy and
must be stamped with “Reference Copy”.
2.8.3.8 Technical Library shall at all times retain a copy of each document in an up to
date condition and this copy shall be known as the Master Copy.
2.8.3.9 All Master Copy manuals must be stamped with “Controlled Copy”.
2.8.3.10 All current Master copy manuals both hard and soft copy must be remained in
the active file for one year.
2.8.3.11 All obsolete Master copy manuals both hard and soft copy should be filed in the
archive for two years. Dispose Master copy manuals after two years.
2.8.3.12 Engineering Support Manager shall ensure that each copy of document have an
identity reference and location and / or title of holder of the document.
2.8.3.13 All revisions to the manuals must be signed by the recipients and the recipient is
responsible to update the manual and a record shall be maintained by
Engineering Support.
2.8.3.14 Obsolete copy from outstation and included in the distribution list shall be
endorsed to the Engineering Support upon receipt of the new copies.
2.8.3.15 Retrieved obsolete copies from outstation and included in the distribution list
shall be disposed immediately.
2.8.3.16 Any technical publications borrowed from the library shall be signed for when
accepting the manual, document or publication and again to sign at return. This
list shall be maintained by Engineering Support.
2.8.3.17 Departmental Managers are responsible for the following:
2.8.3.17.1 Maintain an up to date list of all technical references held under his
control.
2.8.3.17.2 Upon receipt of the six-monthly master list of publication, check the
current status of technical references held
2.8.3.17.3 Ensure prompt corrective action is taken to rectify non-current
technical references.
2.8.3.17.4 Appoint one person in each unit that have technical references, to
take charge and own the above functions.
2.8.3.17.5 A six monthly revision status shall be published and issued to all
holders. It is the duty of the holder and contracted AMO to check and
confirm revision status compliance.
2.8.3.17.6 A scheduled annual audit will be carried out by Quality
Management.
2.8.3.17.7 Department to confirm status of all Technical Publications held by
Philippines AirAsia Inc.. The audit will be carried more frequent if
deemed necessary by the Quality Assurance Manager.
2.8.3.17.8 The event of contracted work, provision of publications will be
determined by the Head of Engineering or his/her delegate at the
2.8.4 Responsibilities
2.8.5 Flow
TECHNICAL PUBLICATIONS
AIR ASIA
PAAZEST MANUFACTURER ENGINEERING SERVICES
/ OEM PROVIDER
SEND UPDATED
MANUALS TO
ACKNOWLEDGED
ENGINEERING
THE MANUALS
SERVICES
PROVIDER
SEND UPDATED
SEND A COPY OF THE SEND AASOFT COPY OF THE INTERNAL MANUALS TO
SEND COPY OF THE
MANUALS TO THE MANUALS TOMANUALS
THE OFFICES LISTED IN PAA TECHNICAL
INTERNAL
DISTRIBUTORS 7 DAYS THE DISTRIBUTION LIST 7 WORKING PUBLICATIONS
TO THE DISTRIBUTORS
AFTER RECEIVED AND DAYS7AFTER APPROVAL FROM CAAP
DAYS AFTER
EVALUATED FROM ANDAPPROVAL
DISTRIBUTE THE HARD COPY 1
FROM
ENGINEERING MONTH AFTER THE APPROVAL FROM
CAAP
SERVICES PROVIDER CAAP.
HANDOVER THE
SEND THE UPDATED
FLIGHT OPERATIONS
MANUALS TO BASE
MANUALS TO
AND OUTSTATIONS
DOCUMENT OFFICER
END
2.9.1 Purpose
2.9.1.2 Required Inspection Items (RII) are a designation of the item of maintenance
and alterations that must be inspected (Required Inspection), including at least
those that could result in a failure, malfunction or defect, endangering the safe
operation of the aircraft, if not performed properly or if improper part or
materials are used.
2.9.2.2 This procedure also applies in respect of maintenance done during line
maintenance as well as in hangar maintenance.
2.9.3 Procedure
2.9.3.1 The Quality Management Manager is responsible for the issue, administration
and control of the Required Inspection Items Authorization.
2.9.3.2 The inspection of Required Inspection Items (RII) can only be performed by RII
authorized holders who are qualified as per Quality Notice No. QN2-4-2012.
2.9.3.3 No person may perform a Required Inspection if he performed the item of work
required to be inspected. The CRS signatory shall NOT be the same person as
an RII signatory for a given task
2.9.4 RII Handling Procedure
2.9.4.1 Before accomplishment of line or hangar maintenance, the LAMT shall review the
aircraft Technical Log write-ups, Job/Task Cards, and non-routine write- ups.
Each write-ups or tasks involving removals, installations, disconnection,
assembly, rigging adjustment and test; identified as Required Inspection
Items will be clearly marked with the letter RII.
2.9.4.2 The authorized personnel responsible for the maintenance activities will
monitor the activities to determine if additional work generated is also a
Required Inspection Items; then items will be identified with marked letters “RII”.
2.9.4.3 Before the release for return to service of the aircraft, person authorized to sign
the Maintenance/Check Release will review all maintenance paperwork. He
must ensure himself that each item identified as RII has been completed.
2.9.4.4 Required Inspection Items required two signatures and/or stamps. First, RII
authorized holder performing the work, and second, another RII authorized
holder accepting the work.
2.9.4.5 The signature and/or stamp of the first RII authorized holder prove that he has
completed the job in airworthy manner. The signature and/or stamp of the
second RII authorized holder prove that he has inspected the job and all
associated installations have been completed.
2.9.4.6 Each Required Inspection Items performed during line maintenance shall be
documented in the aircraft Technical Log, and be identified as an “RII”, and shall
have dual sign-off.
2.9.4.7 Each Required Inspection Items performed during hangar maintenance shall be
documented using a job/task card, and be identified as an “RII”, and shall have
dual signatory and/or stamp.
2.9.4.8 Inspection Methods of Required Inspection Items:
2.9.4.8.1 RII authorized holders must assure themselves that all accomplished
on RII conforms to applicable manual procedures, standards and
limitations. They will consult all publications normally used in the
performing of maintenance.
2.9.4.8.2 Unless more specific inspection instructions are contain in the
applicable manual, the RII authorized holder will make a visual
inspection of security, safety, and workmanship of the item’s
installation.
2.9.4.8.3 Repairs and alterations/modifications will be inspected for proper
materials, fasteners, workmanship, and conformity to the
procedures, standards and limitations.
2.9.4.8.4 Repairs and alterations/modifications of fuel, oil, hydraulic, and
pneumatic systems will be pressure checked, as necessary.
2.9.4.8.5 The second RII authorized holder will witness functional checks of
flight control systems
2.9.4.8.6 When there is no RII authorized holder available at outstation, the
CRS signatory performing the maintenance task which requiring a
Required Inspection, may allow to effect certification and release the
RII item; in such cases, a record shall be made in the Technical Log
to identify the said task. However, a Required Inspection must be
performed at the earliest opportunity when the aircraft is return to
Base or whenever an RII authorized holder is available.
2.9.4.8.7 When an RII authorized holder rejects an RII work, he will make a
note on the job/work card or in the Technical Log by the word “RII
Rejected” followed by signature and/or stamp. The item will be
treated as a new RII discrepancy. The item will then be handled as
an RII item in accordance RII handling procedures specified above
2.9.4.8.8 In the case of dispute over the rejection of an item, an RII inspector’s
decision may only be countermanded by the Technical
Representative designated by Engineering Support Manager.
Authorization
b. The individual, who comply with the above criteria and qualified to be an RII
authorized holder with be listed in the Appendix 1 of Quality Notice No. QN2-4-
2012.
Rig/
No Area or System Affected Repair Alter Replace Reinstall
Adj.
1 Doors
(a) Passenger doors / Emergency X */1 */1 X X
cabin
(b) Lower cargo door latching X */1 _ X X
mechanisms, latch hooks and stop
fitting
2 Cabin Interior
(a) Evacuation slides systems _ */1 */1 */3 */3 */4
(b) Passenger cabin seats & F/A _ _ _ */2 X
jump seats
(c) Oxygen Generator _ _ _ X X
(d) Control Cabin Seat _ */1 */1 X X
3 Fire Protection
(a) Engine, APU and Cargo _ _ _ X X
Compartment Fire Extinguishing
Bottles
Foot notes:
2.9.7.1.1 Major Repair / Alteration Only (Refer to Classification and
Documentation of FAA Approval for Repair and Alterations).
2.9.7.1.2 When a passenger cabin seat and/or when an oxygen generator is
replaced, the oxygen generator must be inspected as a separate
Required Inspection
Items. Hose must be connected and yellow safety caps removed.
2.9.7.1.3 When replacing or reinstalling a slide/raft assembly ensure that
the firing lanyard is attached to the manual pull handle. When
replacing or reinstalling a slide/raft assembly ensure that the safety
pin (installed for shipping assembly) is removed from the firing
assembly.
2.9.7.1.4 If any evacuation slide cover disengages and allows the slide to
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 2.9
Required Inspection Items (RII)
Page 6
drop to the floor of the aircraft way, the reinstallation of the slide and
cover will not require an RII, or accomplishment of note */3 provided a
visual check of the slide assembly that falls to the ground outside of
the aircraft will require inspection and possible replacement by
maintenance and inspection by an RII qualified technician.
2.9.7.1.5 RII is not required for the adjustment of the fuel control ground
idle trim, however, adjustment of the part power stop during engine
trim-runs requires an RII
2.9.8 Responsibility
2.10.1 Purpose
2.10.1.1 To ensure that all necessary information is communicated between the outgoing
and in-coming personnel. Shift handovers have to take place after the personnel
concerned have left, in which case it is vital that unfinished work is recorded in
detail for the benefit of the incoming shift.
2.10.2 Scope of Application
2.10.2.1 This procedure shall apply to all personnel in aircraft maintenance where the need
for effective communication between the out-going and incoming personnel is
extremely important.
2.10.3 Procedure
2.10.3.1 Effective shift handover depends on three basic elements:
2.10.3.1.1 The outgoing person’s ability to understand and communicate the
important elements of the job or task being passed over to the
incoming person.
2.10.3.1.2 The incoming person’s ability to understand and assimilate the
information being provided by the outgoing person.
2.10.3.1.3 A formalized process for exchanging information between outgoing
and incoming people and a place for such exchanges to take place.
2.10.3.2 Handover information has to be transmitted in more than one medium to avoid the
risk of erroneous transmission. The introduction of redundancy, by using more
than one way of communicating greatly reduces this risk. For example use verbal
(Handover Meeting) and one other method such as written communication
(Handover Book).
2.10.3.3 Maintenance Manager or Head of Engineering shall be responsible to ensure that
cross-shift information is effectively delivered.
2.10.3.4 Handovers are expected to be longer during these circumstances:
2.10.3.4.1 Any deviations from normal working have occurred such as having the
aircraft in flight mode at a point in maintenance check when this is not
normally done.
2.10.3.4.2 When people have returned following a lengthy absence (the state of
things could have change considerably during this time).
2.10.3.4.3 When handovers are carried out between experienced and
inexperienced personnel.
2.10.3.5 Handovers shall contain specific information that presents only key information
and excluding irrelevant information. By facilitating two-way communication any
ambiguity will be clarified.
2.10.3.6 Maintenance Manager or Head of Engineering need to discuss and up-date
themselves on tactical and managerial matters affecting the continued and timely
operation of the maintenance process. Outgoing managers/supervisors should
summarize in all significant problems they have encountered during their shift,
especially any problems for which solutions have not been develop or any task
that are in progress.
2.10.3.7 After the meeting between duty personnel, and assignments of tasks, there is a
need for duty personnel to meet and disseminate the detailed information related
to individual jobs and tasks. The most effective way to communicate this
information is for the affected incoming and outgoing personnel to go over the task
issues while examining the actual jobs at the workplace.
2.10.3.8 Topics that should be covered in the handover book/meeting:
2.10.3.8.1 Jobs/tasks in progress
2.10.3.8.2 Work cards being used
2.10.3.8.3 Last step(s) completed
2.10.3.8.4 Problems encountered
2.10.3.8.5 Outstanding/in work/status
2.10.3.8.6 Unusual occurrences/defects
2.10.3.8.7 Resources required/available
2.10.3.8.8 Location of removed parts/tooling
2.10.3.8.9 Parts and tools ordered and when expected
2.10.3.8.10 Part shortages
2.10.3.8.11 Proposed next steps
2.10.3.8.12 Communication with Maintenance provider
2.10.3.8.13 Communication with Managers
2.10.3.9 When the task is being directly handed over to someone who is present at the
time, it shall be done face to face using verbal and written communication. In
these cases the written element is normally by ensuring that the task cards are
accurately completed clearly identifying at what stage in the task card the job has
reached. Any deviations from normal working practices or procedures must be
clearly highlighted. An example of this would be if in changing a valve, a clamp,
not required to be removed by the maintenance manual, is disturbed to aid
removal and installation. It is a requirement that the outgoing person records this
deviation.
2.10.3.10 When a job is left incomplete during a shift, e.g. in the case of someone being
called away to attend a more urgent task on another aircraft. In this scenario face
to face communication is not possible therefore total reliance has to be placed on
written communication.
2.10.3.11 It is considered a good human factors practice to allow for an overlap of 20 to 30
minutes for a shift handover to take place.
2.10.4 Responsibilities
2.10.4.1 Effectiveness of cross shift handover : Maintenance Manager
2.10.4.2 Handover of cross shift information : Maintenance / Plane Crew Chief
2.11.1 Purpose
2.11.1.1 To provide technical justification to support the pilot’s decision to fly the
aircraft that is grounded at Line Station with defect or damage where repair or
replacement is not reasonably practical to the nearest station where the
damage or defect can be repaired or rectified satisfactorily.
2.11.2 Scope of Application
2.11.2.1 This procedure applies whenever aircraft in service are grounded due to damage
or having developed defect where facilities are not available at Line Station to
carry out proper repair or rectification and there is technical justification that the
safe conduct of the flight will not be jeopardized if allowed to continue. The
following ATP procedure must be followed before a decision is made to continue
the flight with or without passengers onboard.
2.11.3 Procedure
2.11.3.1 The Contracted AMO in-charge, after consulting with Pilot-In-Command will
immediately notify the Maintenance Manager advising the full details of the defect
or deficiency including reasons for inability to effect a rectification or repair.
2.11.3.2 An adequate assessment of the defect or deficiency has to be made by the
Maintenance Manager, taking into consideration all details of technical
unserviceabilities contained in the aircraft technical log and its possible side
effects on crew workload and operating procedure. Concurrence from the Flight
Operations Director (or his delegate of who must be a flying pilot) has to be
obtained. Only after it has been established that conditions justify an ATP, the
Maintenance Manager (or his delegate) shall contact the Quality Maintenance
Manager (or his delegate) for an ATP.
2.11.3.3 The Quality M a n a g e m e n t Manager will consult, if necessary, with all
relevant specialist sections, such as Engineering Support, Flight Operations or
the Manufacturer’s/Vendors representative. If the aircraft performance is likely to
be affected, concurrence must be obtained from Engineering Support
Manager (or his delegate).
NOTE: If the aircraft performance is affected the required degradation in
performance is promulgated from Approved Airplane Flight Manual calculation or
approval is obtained from aircraft manufacturer or aviation authority.
2.11.3.4 When it is deemed that the aircraft is safe for further flight, the Quality
Management Manager shall contact Airworthiness Division of the Authority
and Director of Flight Operations shall contact Flight Operation Division of the
Authority for approval.
2.11.3.5 After obtaining the Authority approval, the Quality Management Manager shall
issue a serialized ATP number to be indicated in the message to the relevant
stations.
2.11.3.6 The ATP must specify the aircraft, date, flight numbers and sectors involved the
nature of the defect, the justification for the issuance of the ATP and any special
conditions or rectifications that need to be observed.
2.11.3.7 The Contracted AMO in-charge on receipt of the ATP shall record in MR1 and
MR2 the ATP number with details of all prerequisites and limitations imposed.
Appropriate Notice to Crew (NTC) shall be raised and all action taken in
compliance to the imposed prerequisites shall be recorded and certified for.
2.11.3.8 If the aircraft is to be dispatched under ATP over several sectors that might involve
the changeover of Captains, the Contracted AMO in-charge and the outgoing
Pilot-In-Command shall brief the status of the aircraft and the background of the
ATP to the Captain(s) taking over.
NOTE : The Pilot-In-Command of the aircraft, however, retains over-riding
authority to refuse acceptance of the ATP if he has reasons not to undertake
the flight.
2.11.3.9 The Maintenance Manager shall coordinate for resources (including expertise)
to be made available at the station where the ATP terminates or when aircraft is
back at base, whichever is sooner, to carry out the necessary repair or
rectification.
2.11.3.10 The Quality Management Manager shall submit copies of ATP issued to the
Authority for endorsement within five (5) working days.
2.11.4 Responsibilities
2.11.4.1 Notify Maintenance Manager : Contracted AMO
2.11.4.2 Assessment of defect to justify ATP : Maintenance Manager
2.11.4.3 ATP Concurrence : Quality Management Manager,
Engineering Support Manager,
Director of Flight Operations
2.11.4.4 ATP Approval : Civil Aviation Authority of the
Philippines
2.11.4.5 ATP Acceptance : PIC
2.12.1 Purpose
2.12.1.1 To ferry an aircraft that suffered major structural damage or major system
defect during service to a destination where restoration of the aircraft to an
airworthy condition can be made. Reference shall be made to the Authority
requirements
NOTE:
a. The FFP shall be requested by Philippines AirAsia Inc. and approved by the
Authority.
b. The Authority may prescribe specific limiting condition to permit the aircraft to fly
without passengers to a facility where it can be restored to an airworthy
condition.
c. The FFP will require the Philippines AirAsia Inc. Flight Operations Department
to seek clearance from the appropriate authorities of the respective states over
which the ferry flight will take place..
2.12.2 Scope of Application
2.12.2.1 This procedure applies whenever an aircraft is in an unserviceable condition
and FFP is required for the ferry flight to a repair station. A request will be made
in writing to the Authority for FFP in the following situation: -
2.12.2.1.1 Major structural damage – damage that occurred to primary or
principle structures and/or any structures that affects safe operation
of aircraft.
2.12.2.1.2 Major system defects – defects of aircraft system that affects safe
operation of aircraft.
2.12.2.1.3 When determined by the Authority
2.12.2.2 The request for a FFP should indicate the following details:
2.12.2.2.1 The name and address of registered owner and its operator.
2.12.2.2.2 The make, model, serial number and registration marks of the
aircraft.
2.12.2.2.3 The nature or details of the defect.
2.12.2.2.4 The purpose of the flight.
2.12.2.2.5 The technical justification for the requested flight.
2.12.2.2.6 The proposed itinerary.
2.12.2.2.7 The crew required for the ferry flight.
2.12.2.2.8 Details of non-compliance with applicable airworthiness
requirements.
2.12.2.2.9 Any restriction the applicant considers necessary for safe operation
of the aircraft.
2.12.3.9 The Maintenance Manager shall coordinate for resources (including expertise)
to be made available at the station where the FFP terminates or when aircraft is
back at base, whichever is sooner, to carry out the necessary repair or
rectification.
2.12.3.10 The Quality Management Manager shall submit copies of FFP issued to the
Authority for endorsement within five (5) working days.
2.12.4 Responsibilities
2.12.4.1 Notify Maintenance Manager : Contracted AMO
2.12.4.2 Assessment of defect to justify ATP : Maintenance Manager
2.12.4.3 ATP Concurrence : Quality Management Manager,
Engineering Support Manager,
Director of Flight Operations
2.12.4.4 ATP Approval : Civil Aviation Authority of the
Philippines
2.12.4.5 ATP Acceptance : PIC
2 . 1 3 N OT I F I C AT I O N TO C A AP / O P E R AT O R / M A N U F AC T U R E R
2.13.1 Purpose
2.13.1.1 To establish a reporting procedure to ensure that the Authority, the operator
and/or the manufacturer are notified of all reportable incidents, accidents,
defects and/or malfunction of an aircraft or any part or equipment thereof which
could jeopardize the safe operation or airworthiness of the aircraft.
2.13.2 Scope of Application
2.13.2.1 This procedure shall apply whenever the need arises to report any incidents,
occurrences or service difficulty report (SDR) to Authority, operator,
manufacturer or other relevant Aviation Authorities in a timely manner.
2.13.3 Procedure
2.13.3.1 All personnel, persons who are authorized to sign CRS, Workshop
Supervisors and Pilots who is in command are required to report any reportable
incidents, occurrences or mandatory reportable occurrence by notifying the
QMM or his delegate verbally through phone not more than 24 hours or 1 day
after the incident. This will be followed by completing the Occurrence Report
Form from the maintenance provider, the accomplished CAAP-FSSDR form and
the completed report shall be sent to Quality Management Manager by the
fastest means available for not more than 72 hours or 3 days.
2.13.3.2 Such scenarios to be reported are as follows (CAR subpart 5.5.1.4):
2.13.3.2.1 Fires during flight and whether the related fire-warning system
is properly activated;
2.13.3.2.2 Fires during flight not protected by a related fire-warning system;
2.13.3.2.3 False fire warning during flight;
2.13.3.2.4 An engine exhausts system that causes damage during flight to the
engine, adjacent structure, equipment, or components;
2.13.3.2.5 An aircraft component that causes accumulation or circulation of
smoke, vapour, or toxic or noxious fumes in the crew compartment
or passenger cabin during flight;
2.13.3.2.6 Engine shutdown during flight because of flameout.
2.13.3.2.7 Engine shutdown during flight when external damage to the engine
or aircraft structure occurs;
2.13.3.2.8 Engine shutdown during flight of more than one engine.
2.13.3.2.9 A propeller feathering system or ability of the system to
control over speed during flight;
2.13.3.2.10 A fuel or fuel-dumping system that affects fuel flow or causes
hazardous leakage during flight;
2.13.3.2.11 An unintended landing gear extension or retraction, or opening or
closing of landing gear doors during flight;
2.13.3.14 When the failure, malfunction, or defect is associated with an article approved
under a TSO Authorization, the article serial number and model designation, as
appropriate,
2.13.3.15 When the failure, malfunction, or defect is associated with an engine or
propeller, the engine or propeller serial number, as appropriate
2.13.3.15.1 Product model
2.13.3.15.2 Identification of the part, component, or system involve including the
part number
2.13.3.15.3 Nature of the failure, malfunctions, or defects
2.13.4 Responsibilities
2.13.4.1 Control and Distribute Report : Quality Management Manager
2.13.4.2 Raise Report : Licensed A&P Mechanic,
Approved/Authorized Holder,
Captain
2.13.4.3 Investigation : Maintenance Manager,
Engineering Support Manager,
Quality Management Manager
2.13.4.4 Disposition : Head of Engineering,
Director of Flight Operations
2 . 1 4 C AN N I B AL I Z AT I ON
2.14.1 Purpose
2.14.1.1 To define the conditions to be observed wherever a cannibalization action of
components/parts is required.
2.14.2 Scope of Application
2.14.2.1 The removal and usage of any serviceable part from one aircraft (DONOR
AIRCRAFT) to another aircraft (RECIPIENT AIRCRAFT) to enable continued
operation of the aircraft.
2.14.3 Procedure
2.14.3.1 Cannibalization action shall only be initiated if the part required is confirmed nil
/not stocked by Stockroom Personnel.
2.14.3.2 Authority for cannibalization can only be given by PAA Head of Engineering. In
the absence of PAA Head of Engineering, PAA Maintenance Manager can
authorize the cannibalization.
2.14.3.3 Authority for cannibalization during or outside office hours can only be given by
PAA Head of Engineering or Maintenance Manager.
2.14.3.4 PAA Maintenance personnel and contracted AMO performing the
cannibalization must be satisfied that the intended part to be robbed is of the
same part number and as follows:
2.14.3.4.1 Has sufficient life to operate the intended flight.
2.14.3.4.2 Has no outstanding maintenance requirement.
2.14.3.4.3 Not associated with any current known defect.
2.14.3.4.4 Is visually serviceable.
2.14.3.4.5 Raise cannibalization form/label (PCF 0012).
2.14.3.4.6 Cannibalization actions should as far as possible be avoided,
unless operational requirements justify the necessity.
2.14.3.5 A detailed procedure is available in the Maintenance Department Manual
2.14.3.6 The Cannibalization will be entered into the donor aircraft’s Tech Log.
2.14.3.7 Serialized cannibalization label shall be used for traceability purposes.
2.14.3.8 Cannibalization that involves foreign registered aircraft undergoing pre-delivery
maintenance at Approved Maintenance Organization (AMO) shall comply with
Philippines AirAsia Inc. acceptance/inspection of aircraft components and
materials procedure.
2.14.3.9 Before cannibalization form is raised, Certifying Authorized personnel shall be
responsible to ensure that:
2.14.3.9.1 All parts and materials meet the airworthiness requirements as per
contracted AMO.
2.14.3.9.2 Hard time component has sufficient life to operate the intended
flight.
2.14.4 Responsibilities
2.14.4.1 Authority for Cannibalization : Head of Engineering
: Maintenance Manager
2.14.4.2 Concurrence for Cannibalization : Quality Management Manager
2.14.4.3 Status of Part to be cannibalized : PAA Maintenance Personnel
2.14.4.4 Raise Cannibalization Form : PAA Maintenance Personnel
2.15.1 Purpose
2.15.1.1 This section describes the procedure required by the Authority in issuing
Certificate of Airworthiness.
2.15.2 Scope of Application
2.15.2.1 All Philippines AirAsia Inc. registered aircrafts shall apply for a certificate of
airworthiness.
2.15.2.2 Philippines AirAsia Inc. shall apply its certificate of airworthiness a form and
manner applicable to the Authority.
2.15.3 Classification of Certificate of Airworthiness (CoA)
2.15.3.1 Standard Certificate of Airworthiness will be issued to Philippines AirAsia Inc.
aircraft in the specific category and model designated in accordance to type
certificate.
2.15.3.2 The Authority may issue special Certificate of Airworthiness in the form of
restricted certificate or special flight permit
2.15.4 Amendment of Certificate of Airworthiness (CoA)
2.15.4.1 The Authority may amend or modify the Certificate of Airworthiness
2.15.4.1.1 Upon application of Philippines AirAsia Inc.
2.15.4.1.2 On its own initiative
2.15.5 Transfer or Surrender of Certificate of Airworthiness (CoA)
2.15.5.1 Philippines AirAsia Inc. shall transfer a Certificate of Airworthiness:
2.15.5.1.1 To the lessee upon lease of an aircraft within outside the country.
2.15.5.1.2 To the buyer upon sale of the aircraft within outside the country.
2.15.5.2 Philippines AirAsia Inc. shall surrender the Certificate of Airworthiness to the
Authority upon sale of that aircraft outside the country.
2.15.6 Effective Dates of Certificate of Airworthiness (CoA)
2.15.6.1 Unless sooner surrendered, suspended, revoked or a termination date is
otherwise established by the Authority, Certificate of Airworthiness are effective for
one year as long as the maintenance, preventive maintenance and alterations are
performed in accordance with PCAR and the aircraft is registered in the
Philippines.
2.15.6.2 Philippines AirAsia Inc. must present Certificate of Airworthiness for inspection by
the Authority.
2.15.6.3 Philippines AirAsia Inc. should surrender Certificate of Airworthiness upon
suspension, revocation or termination by the Authority.
2.15.8 Responsibilities
2.15.8.1 Preparation of requirements for C of A : Engineering Support Manager
2.15.8.2 Execution of tasks for C of A renewal : Maintenance Manager
2.15.8.3 Liaison with the Authority for approval : Quality Management Manager
2.16.1 Purpose
2.16.1.1 To outline the procedure to be followed for the evaluation and audit of
Philippines AirAsia, Inc. vendors (suppliers and sub-contractors) to ensure
effective Quality System controls are in place to meet the requirements of the
Company and the Authority.
2.16.2 Scope of Application
2.16.2.1 This requirement applies to all vendors listed under the Approved Vendor List.
2.16.3 Procedure
2.16.3.1 Selection of Vendors (Suppliers and Sub-Contractors)
2.16.3.1.1 Philippines AirAsia Inc. Procedure requires assurance at all times that
aircraft spares intended for use in the maintenance of aircraft shall be
obtained from approved sources and as such, Purchase Orders are
placed only with vendors formally approved by Quality Management
Department.
2.16.3.1.2 The overall selection activity of vendors shall be controlled by
the Materials Department. The selection shall be based on vendors’
ability to meet the Authority and Company’s requirements.
2.16.3.2 Evaluation & Audit of Vendor
2.16.3.2.1 All potential vendors must first be assessed under the Vendor
Evaluation System and approved by the Quality Management
Department prior to the overall selection activity.
2.16.3.2.2 The evaluation exercise may be activated under the following
circumstances:
2.16.3.2.2.1 Part of supplier or sub-contractor selection process.
2.16.3.2.2.2 To re-assess an approved vendor when :
2.16.3.2.2.2.1 New products or services are required
from the same vendor.
2.16.3.2.2.2.2 A substantial change in management,
premises or facilities has taken place
with the approved vendor.
2.16.3.2.2.3 An audit of the vendor’s facility may be conducted
by the Quality Management Department if deem
necessary by the QM Manager
2.16.3.3 Vendor Evaluation System
2.16.3.3.1 Quality Management Department should send out questionnaire or
evaluation form to the supplier, vendor and distributor. The
completed QM Vendor Evaluation/Questionnaire (current revision)
shall be provided together with the request.
2.16.4 Responsibilities
2.16.4.1 Purchase Order approval : Head of Engineering
2.16.4.2 Vendor approval : Quality Management Manager
2.16.4.3 Monitoring of supplier : Materials Executive
2.17.1 Purpose
2.17.1.1 To ensure parts and materials of all classes are inspected and supporting
documents reviewed for conformity prior to acceptance into the bonded stores for
binning.
2.17.2 Scope of Application
2.17.2.1 This procedure will apply for parts and materials received by Philippines
AirAsia Inc. contracted AMO and intended for storage in the bonded store.
2.17.2.2 All classes of parts and materials whenever referred to shall have the
following meaning :
2.17.2.2.1 Rotables (Class A) These are units, parts or components which are
serialized, may be removed from aircraft from time to time for repair,
overhaul or testing as may be required and to be re-stocked when
serviceable for future use.
2.17.2.2.2 Repairables (Class B) These are non serialized parts, which may be
tested, refurbished and / or repaired for immediate
use or future use.
2.17.2.2.3 Consumables / (Class C) These parts are never re-used. Once
removed, Standard Parts such parts must be discarded.
2.17.3 Procedure
2.17.3.1 The Materials Executive through the contracted AMO Store Inspector shall be
responsible to ensure that all parts and materials issued for the repair and
overhaul of Class A and B parts and materials meets the airworthiness
requirements.
2.17.3.2 Upon receipt of incoming items contracted AMO Store Inspector shall check the
following:
2.17.3.2.1 In-transit damage
2.17.3.2.2 Part number / Serial Number / Type
2.17.3.2.3 Quantity received against Purchase Order
2.17.3.2.4 Availability of conformity certificate, certificate of airworthiness or
serviceability tag
2.17.3.2.5 Functional test if applicable
2.17.3.3 All parts and materials are obtained from the OEM or other sources approved by
the Quality Management Manager.
2.17.3.4 For Class C parts and materials normally received in large quantities but are not
vital and not operational in nature, the inspection may be performed on sampling
basis.
2.17.3.5 Consumable materials that are commercial in nature and may be available
from local sources may be procured provided sources have been surveyed
and approved by the Quality Management Manager.
2.17.3.6 All parts and materials received must have appropriate documents which
must be checked to confirm compliance and acceptability.
2.17.3.7 All parts and materials to which compliance/conformity cannot be established will
be held in Quarantine Store pending further investigation. The process of
investigation will be initiated immediately so that the discrepancy can be resolved
within a maximum of 45 days, if the discrepancy cannot be resolved at the end of
45 days, the part/material will be removed for return to supplier as being
rejected.
2.17.3.8 Any product that fails to meet the required specifications shall be labelled with
condemned/unserviceable.
2.17.3.9 Contracted AMO Store Inspector may request a functional check for any
component overhauled or repaired to any agency if in his opinion, after the
check, the component found to be un-airworthy for return to service.
2.17.3.10 All parts and materials procured from CAAP / EASA / FAA approved
organizations shall be accompanied by a Certificate of Conformance
(standard parts only) / Conformity and / or Airworthiness Approval Tag issued by
the supplier who is holder of the CAAP / EASA / FAA approved organization.
2.17.3.11 Procurement of parts and materials from non-CAAP approved supplier must be
accompanied by Airworthiness Release Certificate (ARC) / Airworthiness
Approval Tag (AAT) / EASA Form 1 or FAA Form 8130 as necessary.
2.17.3.12 A certificate issued solely under of the Authority of any Defence Directorate
and PMA parts are not acceptable for use on commercial aircraft except
approved by the Authority.
2.17.3.13 For acceptance of Lease/Loan/Power-by-the-hour engines it will be
acceptable for the serviceability of the engine to be confirmed as follows:
2.17.3.13.1 The manufacturer / overhauler or his authorized representative
must issue a certification of serviceability by Airworthiness Release
Certificate (ARC) / Airworthiness Approval Tag (AAT) / EASA Form
1 or FAA Form 8130 as necessary.
2.17.3.13.2 The previous operator has declared the engine to be serviceable
at the time of removal, or has stated known defects
2.17.3.13.3 Any outstanding defects have been rectified.
2.17.3.13.4 All defects which were recorded during the term of the previous lease
appear to have been rectified satisfactorily.
2.17.3.13.5 The engine performance is satisfactory.
2.17.3.13.6 The engine has been stored satisfactorily and has not become
deficient since removal from the aircraft due to the removal of any
components.
2.17.3.13.7 The status of all life components in the engine is clearly defined.
2.17.3.13.8 All applicable mandatory modifications and inspections have been
accomplished.
2.17.3.14 These documents are required to be submitted to QM department one week
PARTS REQUEST
ENGINEERING
MAINTENANCE
PAA SERVICES
PROVIDER
PROVIDER
PARTS RECEIVED
ENGINEERING
MAINTENANCE SERVICES
PAA
PROVIDER PROVIDER
ACKNOWLEDGE THE
RECEIPT OF THE PART BY THE PARTS WILL BE STORED
CLOSING THE PICKSLIP IN INSIDE THE WAREHOUSE
AMOS
MAINTENANCE
PAA
PROVIDER
INFORM PAA
INFORM ZAI BY
BY SENDING AN
SENDING AN
ISSUANCE REPORT ON A RECEIVES AND EVALUATES
ISSUANCE REPORT ON A DAILY
DAILY THE ISSUANCE REPORT FROM
BASIS FORBASIS FOR THE
THE WITHDRAWAL
WITHDRAWAL OF PARTS MAINTENANCE PROVIDER
OF PARTS
IF YES
INFORMS THE MAINTENANCE
DISCREPANCY? PROVIDER
ABOUT THE DISCREPANCY
IF NO
IF NO
MAINTENANCE
PAA REPAIR STATION
PROVIDER
QUALITY
PAA
ASSURANCE
YES
QA INSPECTOR WILL
REPORT THE DISCREPANCY INVESTIGATE ABOUT THE
DISCREPANCY?
TO QA REPORT FROM INVENTORY
CONTROL OFFICER
NO
2.18.1 Policy
2.18.1.1 If an item received in store is found to be recommended for scrap on the removal
tag, raise a scrap item authorization form no: PAA-MAT-011 and transfer the item
to quarantine store as per 2.19.1.1.
2.18.1.2 Forward the completed form no. PAA-MAT-011 to Materials Manager for his
authorization or rejection with supporting reasons and action to be taken or
method of disposal as the case maybe.
2.18.1.4 Beyond Economical Repair (BER) item will be actioned by Materials Manager
without circulation.
2.18.1.5 All items scrapped must be actioned by Store Inspector in accordance to the
authorized form no: PAA-MAT-011 duly signed as required per 2.18.1.2 or
2.18.1.3
2.18.1.6 Stores to file the duly authorized form no: PAA-MAT-011 as authority for
disposition.
2.18.1.7 List of scrap items will be generated monthly via AMOS system and forwarded to
local purchasing and Audit Team for their perusal on the disposal.
2.19.1 Policy
2.19.1.2 All quarantine items must be listed on the quarantine item list Form No. PAA-
MAT-010 with location stated.
2.19.1.3.2 Place item in quarantine rack and enter in quarantine item list.
2.19.1.3.3 Inform QMM with details and request for disposition action.
2.19.1.4.1 Chase purchasing for them to follow-up with supplier for paperwork,
warranty or insurance.
2.19.1.4.2 Place item on quarantine rack and enter in quarantine list with
location.
2.19.1.4.3 Determine term frame and upon expiry inform Materials Manager to
determine disposition action.
2.19.1.5 Dispose of item (s) as advised by QMM or Materials Manager and update
quarantine items list
3. 1 RELIABILITY P ROGRAM
3.1.1 Purpose
3.1.1.1 To measure, monitor and control aircraft fleet performance and effectiveness of
Philippines AirAsia Inc. maintenance program, a system of continuous
monitoring, alerting and problem analysis/corrective action is utilized as
appropriate.
3.1.2.1 This shall apply in the operation of the Reliability Program in ensuring that all the
maintenance processes are performed continuously and effectively to maintain
aircraft in an airworthiness state. Our Aircraft is maintained in accordance with the
Authority approved AMP.
3.1.3 Introduction
3.1.3.1 Philippines AirAsia Inc. Reliability Control Program is established in accordance
with the foregoing Philippine Civil Aviation Regulations. This is to be included
in the Maintenance Control Manual and will serve as guidelines for
Philippines AirAsia Inc.. All guidelines and procedures contained herein shall be
performed by the AMO. Philippines AirAsia Inc. Engineering Department shall
supervise and monitor if the procedures are properly executed by the AMO.
3.1.3.2 This program is use continuously to monitor and control the operation and
reliability status of the Philippines AirAsia Inc. fleet so that the unremitting
airworthiness of the aircraft can be ensured and its inherent reliability level can
be maintained economically.
3.1.4 The principle of reliability program
3.1.4.1 Reliability control system is a closed loop control system. Quality and reliability
data occurred in aircraft operation and maintenance should be systematically
collected and sent to data analysis department timely, precisely, completely and
continuously for the purpose of discrimination of any unacceptable
performance and adverse trend. Philippines AirAsia Inc. Engineering
Department investigates and analyses the possible defects and cause and range
of the problem occurred then develop and implement the appropriate
corrective actions. After implementation of corrective actions, follow up and
monitor the result of implementing corrective actions. This cycle will repeat itself
to form a closed loop control process of reliability control as shown in Fig. 1-1
below
MAINTENANCE; AIRCRAFT;
PROCESSES; ENGINE;
MANAGEMENT COMPONENT
4. CORRECT 1. COLLECT
3. INVESTIGATE 2. ANALYZE
Fig. 1-1
Step 1: Collect the relevant data of operation and reliability of the aircraft, engines
and components.
Step 2: Analyze the data, identify unacceptable performance and adverse trends.
Step 3: Investigate the unacceptable performance and determine root causes and
range affected.
Step 4: Develop and implement appropriate corrective actions, return to step (1)
to follow up and monitor the effectiveness of corrective actions.
A. Data collection;
D. Reliability reports;
No. of delays
Delay rate = x 100
No. of flight landings
b. Cancellation rate:
No. of cancellation per one hundred flight cycles due to technical reasons
No. of cancellation
Cancellation rate = x 100
No. of flight landings
f. Monthly utilization:
Active fleet flight hours per month
g. Daily cycles:
Active fleet average flight cycles
Flight cycles
Daily cycles =
Active fleet operating days
3.1.7.2.2 Engine
Unscheduled engine removal rate:
Unscheduled engine removal per one thousand engine hours
Unscheduled engine
Unscheduled engine removal times x 1000
removal rate =
Total engine hours
3.1.7.2.3 System
Pilot report rate:
Pilot write-ups for an individual ATA system per one hundred flight landings
Pilot write-ups for an
individual ATA system x 100
System pilot report rate = Flight cycles
3.1.7.2.4 Component
Component unscheduled removal rate:
Component unscheduled removal times due to component failure per
one thousand component unit hours
Alert status:
3.1.8.3.4 YELLOW (Y): Yellow status exists when current monthly rate
exceed the alert value, but two previous monthly rates
remain below the alert value.
3.1.8.3.5 RED (R): Red status exists when two consecutive monthly
rate exceed the alert value, but previous monthly rates
remain below the alert value.
2
(ΣX)
ΣX2 -
N
SD =
N-1
Where:
X = Monthly rate
N = Statistical population
(Number of months in control period)
K = Represents credibility level of alert value
(Typically ranges between 2 and 3)
3.1.9.1 The purpose of the report is to provide operation and reliability status of fleet.
The report content must be clear and easy to understand. In the report, statistical
values of reliability control parameters, alert status, corrective actions and its
implementation condition etc. must be available. Reliability control reports are in
forms of monthly and annually. Report items, contents, ways to provide data and
time requirement are shown in Table – 1.
Table - 1
WAYS TO PROVIDE TIME
ITEMS CONTENTS
DATA REQUIREMENT
3.2 M AN D AT O R Y I N S T R U C T I O N S P R OC E D U R E
3.2.1 Purpose
3.2.2 Policy
3.2.3.3 Where ADs, mandatory modifications and other mandatory orders have to
be incorporated with short lead time. Purchase of the modification list may be
classified as AOG to expedite purchase.
3.2.3.4 For each AD, Document Assessment Form shall be completed in reference to
the Document Assessment Report form provided by the Technical Services
Provider.
3.2.3.5 The DAR is intended to be a sentencing document that clarifies what is required
to comply with the AD. Document Assessment Report is contracted to Technical
Service Provider as per Technical Services Agreement and the final evaluation
will be done by the Technical Services Section of the contracted engineering
services provider.
3.2.3.6 The DAR shall include the main requirements of the AD, and specifies the
thresholds, action documents and responsibilities of respective departments.
Relevant information and discussion shall be included in the DAR as notes.
3.2.3.7 Recommendations related to the AD shall be recorded in the DAR, e.g. to carry
out the optional modification to terminate repeat inspection.
3.2.3.8 If it is a revision to an existing AD, the associated DAR shall be amended as
necessary.
3.2.3.9 Where the AD applies to the Philippines AirAsia Inc. fleet airframe, engine or
appliance, but found through review to be not applicable, it shall be indicated in
the DAR. This may be due to appliances found not fitted through delivery
document/aircraft configuration listing or inspection, or determined through some
other method.
3.2.3.10 Technical Services Section shall issue an Engineering Instruction (E.I.) or Repair
Instructions (R.I.) to comply with AD requirements. EI / RI are generated through
computerized system used by Engineering Department.
3.2.3.11 Repetitive inspections of ADs that do not have terminating action shall be
incorporated into the Aircraft Maintenance Program to ensure control and timely
compliance.
3.2.3.12 Technical Services Section shall be responsible to plan and ensure embodiment
of the ADs, Mandatory SBs or instruction by the production area. Quality
Management shall oversee this process.
3.2.3.13 Technical Services Section is responsible to plan and Materials Department is
responsible to ensure that all spares are available for scheduling the
embodiment of AD and any mandatory order prior to the due date.
3.2.3.14 Compliance of ADs and any mandatory orders shall be recorded in hard copy in
the Aircraft Modification records and such compliance shall be reflected in each
certificate of maintenance review and again in the renewal of the Certificate of
Airworthiness.
3.2.3.15 All AD and SB original certified documentation shall be kept by Technical
Services Section.
3.2.3.16 Modification meeting (AD/SB Review Meeting) shall be held bi-weekly for status
update and implementation plan, as chaired by Engineering Support Manager or
delegated Technical Services Engineer.
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
MAINTENANCE PROCEDURE
Chapter 3.2
Mandatory Instructions Procedure
Page 3
3.2.3.17 During the AD/SB meeting, the document acceptance form will be presented for
approval/concurrence by Quality Management Manager.
3.2.4 Responsibility for Airworthiness
3.2.4.1 Philippines AirAsia Inc. shall at all times be primarily responsible for the
maintenance and airworthiness of its aircraft including airframes, aircraft engines,
appliances and other associated accessories, which it operates. Though in any
case where inspections after repairs, alterations, and other heavy maintenance
task are accomplished with the presence of the Authority representative(s), as
applicable, the responsibility for airworthiness still remains with Philippines
AirAsia Inc..
3.2.4.2 The following are some of the maintenance privileges subject to the
corresponding sections of PCAR and other applicable regulations.
3.2.5 Responsibilities
3.2.5.1 Maintaining register for ADs, : Engineering Support Manager
Mandatory Service Bulletins,
aircraft Modifications records and
Mandatory Orders
3.2.5.2 Scheduling of AD : Engineering Support Manager
3.2.5.3 AD Inspection/Incorporation : Maintenance Manager
3.2.5.4 AD Compliance Audit : Quality Manageemnt Manager
3.2.5.5 Procurement of spares and tooling : Materials Manager
3.3.1 Purpose
3.3.3.5 Major modification may only be carried out to an approved design issued
by an Approved Design Organization by state of design, or the CAAP.
Modification does not mean or entail overhaul, it covers only the
requirements called for, and release for operation for the balance of
the approved life, which approved life may conceivably be increased
following incorporation of the modification.
3.3.4 Responsibilities
3.4.1 Purpose
3.4.1.1 To ensure repairs are carried out by the contracted AMO on damaged aircraft or
aircraft component using an approved repair scheme. All repair shall comply with
airworthiness requirement of this PCAR and acceptable to the Authority. In case
of major repair, the work must have been done in accordance with technical data
approved by Authority.
3.4.2.1 This applies to production areas involved in the maintenance of aircraft and
aircraft components in the workshop.
3.4.2.2 The Technical Service is contracted to Malaysia AirAsia under the Technical
Services Agreement.
3.5 AI R C R AFT M AI N T E N A N C E P R O GR AM
3.5.1 Purpose
3.5.1.2 Philippines AirAsia Inc. ensures that the aircraft undergoing maintenance are
maintained in accordance with the Approved Maintenance Program reviewed and
approved by the Authority. Philippines AirAsia Inc. shall ensure the
accomplishment of maintenance, preventive maintenance and modifications
performed by contracted AMO in accordance with the MCM. Philippines AirAsia
Inc. aircraft shall be returned to service by contracted AMO in airworthy condition
and has been properly maintained for operation.
3.5.2.1 This applies to all Philippines AirAsia Inc. owned or operated aircraft.
3.5.2.2 Frequency of inspection and the type of inspection shall comply with the
Approved Maintenance Program.
3.5.2.3 Engine and APU maintenance program shall be maintained as per Aircraft
Maintenance Program engine and APU section (ATA 49 and 70-80).
3.5.2.4 Philippines AirAsia Inc. Aircraft Maintenance Program shall observe Human
Factor principle.
3.5.3 Procedure
3.5.3.1 The Maintenance Program is based upon the manufacturer’s Maintenance
Planning Document (MPD), the said reference can be found in Philippines AirAsia
Inc. AMP. Once the program is approved by the Authority, it will be known as the
Approved Maintenance Program (AMP). It will dictate the frequency of inspection
or check and specific inspection or check due. The maintenance tasks, intervals
and continuing structural integrity program can be found in the AMP.
3.5.3.2 The AMP check cycles shall be grouped into check packages.
3.5.3.3 The Approved Maintenance Program is reviewed periodically to ensure that
existing requirements continue to be applicable.
3.5.3.4 Engineering Support Department is responsible to produce the Aircraft
Maintenance Program whenever amendments are required and Quality
Management Manager shall obtain the approval of AMP to the Authority
3.5.3.5 The Authority will issue a Maintenance Program Approval which signifies
approval of the Maintenance Program and any subsequent amendment shall be
noted in the AOC certificate pursuant to subpart 9.1.1.7 (b) (6). A six (6) months
period is allowed to use the previous revision in order to incorporate to the AMP
the new revisions. Copies of all amendments to the AMP shall be furnished
promptly to all organization or person to whom the AMP has been issued.
3.5.3.8 All inspections shall be certified on the work sheets or cards provided in the
package.
3.5.3.9 All parts and materials should be from approved sources and shall have
appropriate tags.
3.5.3.10 Engineering Support shall be responsible for the control of all documents that
forms part of the maintenance check package and to ensure that all documents
are accounted for and appropriately certified prior to declaring completion of
check.
3.5.3.12 Quality audit will be carried out on the finished product to ascertain
compliance to the maintenance program.
3.5.3.13 Production Planning and Control shall ensure that all work performed have the
required records and that these are verified for completeness.
3.5.3.14 Inspection findings after accomplishment of Structural Significant Item (SSI) and
Corrosion Prevention and Control Program (CPCP) shall be forwarded to
Engineering Support Department using the Structural Report Card (SRC), who
will then compile the findings which is to be forwarded to the aircraft
manufacturer and the Authority as required. Engineering Support Department is
responsible for the review of the findings.
3.5.3.15.1 Out of phase MPD tasks shall be included at convenient checks but
not later than the interval specified in the Approved Maintenance
Program. This type of call outs shall be under the control of
Engineering Support Department.
3.5.4 Responsibilities
3.5.4.2
2.4.4 Quality Management System : Quality Management Manager
SCHEDULE PLANNING
ENGINEERING
MAINTENANCE
PAA SERVICES
PROVIDER
PROVIDER
TECH.
FILE THE CHECK PACKAGE
RECORDS
3.6.1 Purpose
3.6.1.1 To ensure that the maintenance program effectively maintains the company’s
fleet of aircraft in serviceable condition that meet the customer’s requirements of
safety, airworthiness, punctuality, cleanliness and comfort.
3.6.2.1 The above applies to all departments in Engineering Department that affect
the maintenance of aircraft.
3.6.3 Procedure
3.6.3.1 The effectiveness of the Maintenance Program is done through the Engineering
Reliability Program which monitors:
3.6.3.1.1 Dispatch Reliability.
3.6.3.1.2 Pilot Report (PIREP) rates
3.6.3.1.3 Engine/APU in flight shutdown rates.
3.6.3.1.4 Engine/APU unscheduled removal rates.
3.6.3.1.5 Component Removal Rates
3.6.3.1.6 Maintenance Check findings (Structural Finding)
Note: Reliability report together with the approval page is send by the
Technical Services Provider to Philippines AirAsia Inc. Engineering
Department on a monthly basis. Philippines AirAsia Inc. approved the
report by signing the approval page and forwards it to the Technical
Services Provider for filing. Reliability report is in the scope of
Engineering Support Services Agreement.
3.6.3.2 At the daily level, the DAILY STATION REPORT Meeting review all the delays
and cancellations of services on our fleet of aircraft and adopt urgent
corrective/preventive action to minimize delays and cancellations. This is being
chaired by the Maintenance Manager.
3.6.4 Responsibilities
RECEIVE THE
APPROVAL PAGE OF
REVIEW THE DATA REVISED.
THE REPORT AS TSE
TSE FORWARD THE REPORT TO
ACKNOWLEDGEMENT
HOE ONCE EVALUATION
COMPLETED.
END
3.7 M AI N T E N AN C E P R O G R AM E S C AL AT I ON / D E -E S C AL AT I O N
3.7.1 Purpose
3.7.3.2 Justifications for escalation in maintenance check intervals shall be based on one
or more of (but not limited to) the following criteria:
3.7.3.4 The evaluation for escalation or de-escalation proposal shall have the prior
concurrence of the Authority. Should the task be delegated to a maintenance
contractor, concurrence from the Authority shall be obtained.
3.7.3.5 Results of the evaluation and study shall be documented by Technical Support
department and forwarded to the Authority for review and approval before
implementation.
3.7.4.2 Decrease in maintenance task intervals shall also be based on data gathering of
adverse trends and specific technical problems.
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Maintenance Program Escalation / Chapter 3.7
De-escalation
Page 2
3.7.4.3 Engineering Support shall collect and evaluate the necessary data to determine if
the proposed decrease in maintenance task intervals will indeed eliminate or
minimize the specific technical problem, or reverse the trend.
3.7.4.4 Engineering Support shall administer the Authority agreed escalation Sampling
program in liaison with QM and other relevant departments.
3.7.4.5 For escalation of aircraft maintenance check interval, Engineering Support shall
compile non-routine cards for study and analysis. Alternatively Maintenance and
QM departments may jointly produce the necessary aircraft condition reports.
This task may also be delegated to the maintenance contractor provided it is
approved by the Authority.
3.7.4.7 Engineering Support shall evaluate the non-routine cards, condition or strip
reports and produce a summary and recommendation to the Authority for
maintenance check interval escalation.
3.7.4.8 Should the condition reports evaluated give insufficient data for conclusion, the
sampling process may be extended, modified, or stopped as the case may be.
3.7.4.10 As part of the evaluation, comparison may be made with the maintenance
intervals of operators of same aircraft type.
3.7.4.11 Results of the study and approval or otherwise of the proposed change shall be
documented by Engineering Support department
3.7.5.1 Engineering Support may propose to the Authority changes in the Maintenance
Process of specific components subject to Sampling check or some other
evaluation of component condition as agreed in advance by the Authority unless
there is already an existing procedure specified by the manufacturers
3.7.5.2 That has been accepted by the Authority. Technical data from the manufacturers
may provide sufficient justification for the proposed change in maintenance
process. Such sampling evaluation would normally be required only if the
proposed change is from a more conservative process to a less demanding
process, e.g. hard time to on condition.
3.7.5.4 Engineering Support shall evaluate strip reports and produce a summary and
recommendation to the Authority for proposed change in component
maintenance process.
3.7.5.5 Engineering Support shall determine if the data available support the proposed
change either from a more conservatives process to a less demanding process
or vice versa.
3.7.5.6 The proposed process change shall not downgrade the expected reliability of the
component to the extent that airworthiness and safety may be affected.
3.7.5.7 Should the condition reports evaluated give insufficient data for conclusion, the
sampling process may be extended, modified, or stopped as the case may be.
3.7.5.9 As part of the evaluation, comparison may be made with the maintenance
process of operators of same aircraft-component combination with similar
operating pattern and aircraft age.
3.7.6 Responsibilities
3.8.1 Purpose
3.8.1.1 To ensure that a complete history of aircraft, engines and components are
maintained at all times.
3.8.2.1 This procedure shall apply for all technical records including previously generated
records.
3.8.3 Procedure
3.8.3.1 Aircraft Technical Records shall include the following:
3.8.3.2 All work associated with aircraft, engines and aircraft components such as
inspection, overhaul, repair, replacement and modification shall be documented,
certified, controlled and shall be sent to Engineering Support. Primary records
are to be kept in hard copies.
3.8.3.4 Ensure necessary back to birth records, modification status and compliance to
airworthiness requirements are available as applicable.
3.8.3.5 All aircraft technical records and other related documents shall be protected from
theft, fire, flood or negative environmental influences and shall only be accessible
to authorized personnel.
Authority: Head of Engineering, Philippines AirAsia Inc.
Issue Date 21SEP15
MAINTENANCE CONTROL MANUAL
Issue 03 Rev 00
ENGINEERING PROCEDURE
Chapter 3.8
Technical Records Control
Page 2
3.8.3.6 Lost or destroyed aircraft technical records will be reconstructed from records
which may be available from other Engineering Departments or repair
facilities or re-inspection or overhaul or evaluate and re-certify repairs and/or
modification including ADs and will, subject to acceptance by the Authority, form
part of the aircraft Technical Records.
3.8.3.7 All certifiable documents shall be retained for 2 years in accordance with the
Authority requirement that is two years after the aircraft is withdrawn from
service subject to 2.15.3.11.
3.8.3.8 All aircraft technical records shall be filed and stored in such a manner that any
part of those records can be readily identified and retrieved. Maintain a system
for records in archives to enable easy identification and retrieval. Archiving of
technical records is contracted to an Engineering Services Provider.
3.8.3.9 Only persons authorized by the Engineering Support Manager will be permitted
access to the aircraft technical records. However, Engineering Support Manager
shall ensure that QMD have unrestricted access to all applicable documents and
records during:
3.8.3.10 Engineering Support Manager shall release all relevant aircraft records and
documents to QMD in the event of aircraft accident/incident to facilitate
investigation. The Authority has the right to inspect the records anytime it deems
fit upon reasonable request to the Engineering Support Manager.
3.8.3.11 Upon title transfer (temporary or permanent) of aircraft, the records will form part
of the aircraft and shall be delivered to the new owner / operator at delivery of the
aircraft. In the case of a leased aircraft, all records shall be returned as part
of aircraft at the termination of the lease, to the owner/lessor.
3.8.3.12 Aircraft technical records keeping, updating and control shall be accomplished by
Engineering Support Department under the responsibility of the Engineering
Support Manager. All updating job, task cards and Engineering Instructions done
must be submitted to the Engineering Support within 48hrs.
3.8.3.13 Engineering Support shall call out for all the maintenance requirements including
components.
3.8.3.14 All CRS documents from the Workshop, such as certified wheel and brake
documents that originated from Wheel Workshop must be archived in
Engineering Support.
RECORDS C.A.R.IS
DESCRIPTION (9.2.2.5.)
Aircraft Technical Logbook
Once copy has been produced, as requested, it shall bear “reference copy” stamp in red ink
3.8.5.1 All obsolete maintenance documents and/or records that are for disposal must be
reviewed by the Head of Engineering.
3.8.6.1 Aircraft technical records will be filed and stored in such a manner that the
records will be readily accessible to authorized auditors and other personnel. The
filing and storage system shall promote: ease of retrieval, accessibility and
adequate controls.
3.8.6.2 The records shall be stored safely with regard to fire, flood, theft and
unauthorized alteration.
3.8.6.3 Aircraft technical records which are maintained in the Computing System will be
secured with adequate security system and continuous, multiple backup
systems.
3.8.6.4 No Life Limited Parts (LLP) shall be installed on the aircraft unless the LLP record
has been verified by Engineering Support. LLP can be generated through
configuration management in the system used by Engineering Support
Department.
3.8.6.5 Computerized Aircraft Logbooks shall be updated daily (on working days) using
data extracted from Maintenance Report 1.
3.8.6.7 Copies of MR1, MR2, Cabin logbook, Carry Forward Item and Fuel and Transit
log shall be keep for a period of 3 months and will be disposed. Provided that the
original copy or copies of the listed documents are missing are, copies will be
used as replacement of the missing original copy.
3.8.6.8 Aircraft, Engines and APU Logbooks shall be updated after the following event :
3.8.7.2 The Record Retention requirements for all airframe, engine, and component and
appliance records are summarized in figures 1 through 3 below
3.8.8.1 Aircraft records received by the Engineering Support Department will be sorted
and filed appropriately to their requirements.
System.
3.8.8.4 All major maintenance records will be retained as complete packages as received
from maintenance departments or from Philippines AirAsia Inc. contract
agencies, except that all permanent records will be removed and filed in the
Permanent Records files
1. GENERAL RECORDS
(Applies to aircraft, engines,
components and appliances)
c. AD Status Records
- List of applicable AD’s X
- Date and time in service X
- Methods of compliance, X
including references To
SB’s, MB’s
- Time to next action for X
recurring AD’s
d. AD Compliance Record
- Signed paperwork ( task X
cards )
Fleet Campaigns
f. Completed Check Lists
- Maintenance Ferry Check X X List
- Engine-out Check List X
- Test Flight List X
- If the AD is terminated, the terminating paper work will be filed in permanent records.
2. AIRCRAFT RECORDS
a. Log Books
Airframe Log Book X
Technical Log X
Cabin Log X
a. Log Book X
4. COMPONENT RECORDS
b. Component History X X
c. Airworthiness Release Certificate
/form 8130 /JAA Form One
(Materials Department
– Stores Inspection Section) X
2.15.9 Responsibilities
2.15.9.1 Management of technical records : Engineering Support Manager
AAZ TO GATHER
MRO TECHNICAL
MAINTENANCE ALL THE
MRO STORE TO RECORDS TO
PLANNER/TECH REP AAZ PURCHASING TO ORIGINAL ARC
RECEIVE THE COLLECT AND
WILL REQUEST FOR RAISE PICKSLIP TO FROM THE
PARTS. COMPILE ALL THE
PART TO AAZ SOURCE FOR PART/S CHECK PACKAGE
ORIGINAL ARC.
PURCHASING AND COMPILE
IN THE
ONCE PART/S IS/ARE RESPECTIVE
CONFIRMED FOR FOLDERS
ONCE THE
PURCHASED.
ORIGINAL ARC
PURCHASING TO
ARE COMPILED,
NOTIFY VENDOR TO
THE ORIGINAL ARC
SHIP DIRECTLY TO
ARE SHIPPED TO
MRO
AAZ TECHNICAL
RECORDS
TOGETHER WITH
AAZ PRUCHASING TO
THE CHECK
PROVIDE THE AWB TO
PACKAGE.
MRO STORE OR
MATERIALS PLANNER
MAINTENANCE TECHNICAL
PURCHASING STORE (AAZ)
PLANNER RECORDS (AAZ)
MAINTENANCE TECHNICAL
PLANNER / MOC AAZ PURCHASING TO AAZ STORE TO RECORDS
WILL REQUEST FOR RAISE PICKSLIP TO RECEIVE THE GATHER ALL
PART TO AAZ SOURCE FOR PART/S. PARTS. THE ORIGINAL
PURCHASING. ARC COMPILE IN
THE RESPECTIVE
FOLDERS.
AAZ PRUCHASING TO
PROVIDE THE AWB TO ONCE THE
MAINTENANCE DOCUMENTS AND THE
PLANNER OR MOC. PHYSICAL OF THE
PARTS PASS THE
INSPECTION. STORE TO
ISSUE SERVICABLE TAG
AND SEND AN UPDATE
FOR THE NEWLY
ARRIVED PARTS
STORE INSPECTOR TO
UPDATE THE AMOS
SYSTEM ON THE PARTS
ARRIVAL
AAZ STORE TO
PROVIDE THE
ORIGIANL ARC
TO TECHNICAL
RECORDS.
Phase
MAINTENANCE
PAA
PROVIDER
IF YES
INFORMS THE MAINTENANCE
DISCREPANCY? PROVIDER
ABOUT THE DISCREPANCY
IF NO
IF NO
MAINTENANCE
PAA REPAIR STATION
PROVIDER
QUALITY
PAA
ASSURANCE
YES
QA INSPECTOR WILL
REPORT THE DISCREPANCY INVESTIGATE ABOUT THE
DISCREPANCY?
TO QA REPORT FROM INVENTORY
CONTROL OFFICER
NO
3.9.1 Purpose
3.9.1.1 The purpose is to outline the procedures for the Fight Data Recorder (FDR)
readout requirement. An operational check and evaluation of the FDR recordings
shall be conducted to verify that all required parameters are recorded accurately
and to ensure continued serviceability of the recorders. Reference shall be made
to the Authority requirements.
3 . 1 0 R V S M M AI N T E N AN C E P R O GR AM
3.10.1 Purpose
3.10.1.1 This manual will be used by Philippines AirAsia Inc. to ensure that the aircraft(s)
in fleet approved for Reduced Vertical Separation Minimums (RVSM) shall be
maintained within current Authority regulations and specifications required for
RVSM operation.
3.11.1 Purpose
3.11.1.1 The PBN concept requires that the aircraft area navigation system performance
be defined in terms of the accuracy, integrity, availability, continuity and
functionality necessary to operate in the context of a particular airspace
concept. Appropriate positioning sensors are also identified; these may include
VOR/DME, DME/DME, GNSS and/or inertial systems.
3.11.1.2 The navigation specification not only lays out the aircraft system performance
requirements but also the aircrew requirement in terms of crew procedures and
training, as well as any appropriate maintenance requirements, such as the
provision of navigation databases.
3.11.1.3 In order for Philippines AirAsia Inc. to be qualified and maintain the approval on
PBN operation, the affected aircraft has to be always eligible to maintain the
required navigation accuracy, integrity, continuity and functionality.
3.11.4 Procedure
3.11.4.1 To ensure the continued airworthiness of the PBN operations, Philippines AirAsia
Inc. maintenance procedures described in Part 2 of this manual will be followed
by its contracted maintenance provider. The following aircraft navigation systems
will affect the continued airworthiness of the PBN operations:
a) Air Data / Inertial Reference System
b) Landing and Taxiing Aids
c) Independent Position Determining
d) Dependent Position Determining
3.11.4.2 Revision and updating of the maintenance program will be accomplished in
accordance with Part 2 of this manual.
3.11.4.3 Only properly trained, qualified and authorized personnel will be allowed to
manage the program, maintain the program or perform any quality assurance
function for Philippines AirAsia Inc. contracted maintenance provider.
3.11.4.4 Verification on the PBN systems and configuration status for each aircraft brought
into the maintenance program, the required relevant criteria as per:
a) Type Certificate Data Sheet
b) Supplementary Type Certificate
c) Aircraft Flight Manual, Flight Crew Operations Manual or equivalent
d) Airworthiness Directives (Ads) and Service Bulletins (SBs)
3.11.6.7 A placard shall be installed on the PBN decal on the pilot’s forward instruments
panel, indicating among others:
a) MEL index sequence number
b) MEL category
c) MEL reference
d) Placard serial number
Malfunctioning PBN related items shall also be placard using orange colored
placard showing among others:
a) MEL index sequence number
b) MEL category
c) MEL reference
d) Placard serial number
The placard should be installed on the affected system / instrument and the
other is to be installed on the MEL index. Both portions should be accounted for
when the system is upgraded and the MEL items closed.
For maintenance personnel who possess the applicable aircraft type license and
release to service authority, the training program will qualify them to be
authorized to certify for release to service as PBN relevant systems.
3.11.12 Responsibilities:
3.11.12.1 PBN Maintenance Program : Engineering Support Manager
Quality Management Manager
3.12.1 Introduction
3.12.1.1 ADS-B is designed to ease Air Traffic Control (ATC) as the number of
approaches grows, enhancing safety and increasing airport capacity. In the air,
the information provided by ADS-B enhances the pilot’s traffic awareness,
allowing more optimal flight levels leading to fuel savings. ADS-B is considered
in two parts as described:
3.12.1.1.2 ADS-B IN
Provides automated aircraft parameter transmission between aircraft
themselves.
3.12.2 Purpose
3.12.2.1 This manual will be used by Philippines AirAsia, Inc to ensure that the aircraft(s)
fleet approved for ADS-B shall be maintained within current Authority regulations
and specifications required for ADS-B operation.
Philippines AirAsia Inc. operates Airbus A320 aircrafts in accordance with PCAR
8.8.1.22 (a). These aircrafts are maintained in accordance with an A320
Approved Maintenance Schedule based on Airbus Maintenance Planning Data
and in accordance with PCAR 9.3.1.4. The maintenance program contained in
this manual has been approved by the Authority and is a required element for
ADS-B approval.
3.12.3.1 Philippines AirAsia Inc. Engineering Support Manager is responsible for ensuring
that the aircraft (s) identified as included in this program are maintained in
compliance with the maintenance requirements of the continuous airworthiness
maintenance program and is responsible for the distribution, control and revision
of this manual.
3.12.4.1 Approval of this manual is indicated on the cover page together with the date of
approval, inspector’s signature, office name, number and location. Each
succeeding page is marked with an official stamp, date and initial of the
approving inspector. As revisions to this manual are required, the Quality
Management Manager will submit the proposed revision(s) to the Head,
Airworthiness, and Flight Standards Inspection Directorate Office for review and
approval consideration. After approval, the Quality Management Manager will
ensure that each authorized holder of this manual receives and inserts the
revisions within 10 business days from the date of approval.
3.12.5.1 This approved maintenance program identifies all aircraft components required
for ADS-B together with scheduled requirements. The aircraft manufacturer has
identified these components.
Note: The maintenance requirements for ADS-B equipment is outlined in the manufacturer
manual and Service Bulletin.
3.12.7.1 To ensure the continued airworthiness of the ADS-B approved aircraft the
following practices must be accomplished:
3.12.7.1.3 Any modification, repair or design change, which in any way alters
the initial ADS-B approval, should be subject to a design review by
Philippines AirAsia Inc. contracted AMO.
3.12.8.1 Philippines AirAsia Inc. ensures training of maintenance personnel through the
use of aircraft manufacturer schools and other maintenance training acceptable
to the Authority. These training entities provide recurrent training every 12
months. Philippines AirAsia Inc. will maintain records of all trainings or ensure
that appropriate records are maintained by contractors. Training will include:
3.12.8.1.2 Philippines AirAsia Inc. will use the facilities of its contracted
Approved Maintenance Organization for maintenance and
inspections of ADS-B equipment after determination that the required
personnel are trained, qualified and knowledgeable of the specific
maintenance requirements. Additionally, adequate facility to conduct
the work is ensured through the use of an appropriately Philippines
AirAsia Inc. contracted AMO.
3.12.8.1.4 For the training syllabus please refer to Training Manual 9.28.
3.12.9.1 The Quality Management Manager will review the appropriate requirements of
this program with each contractor and ensure required personnel are trained,
qualified and knowledgeable of the specific maintenance requirements they will
perform. Additionally, the Quality Management Manager will ensure adequate
facilities, test equipment, and ratings to perform their task. The Quality
Management Manager will review records of the requirements of this program.
3.12.10.1 The Quality Management Manager will ensure that all persons responsible for
obtaining or replacement of ADS-B system components is knowledgeable of the
aircraft’s ADS-B status and requirements. Components unique to the aircraft
ADS-B system identified in this and repair personnel must be notified of the
qualification.
3.12.11 Removal from ADS-B authorized service / Return to ADS-B authorized service
3.12.11.1 Install a placard in the cockpit in view of the pilot (ADS-B flight NOT
AUTHORIZED) and an entry in the MR1 available to the flight crew. Philippines
AirAsia Inc. will issue a notification to the flight crews when an aircraft is
restricted from ADS-B but is airworthy for the intended flight. Upon completion of
corrective maintenance and testing the placard may be removed, an entry made
in the MR1 which will return the aircraft to ADS-B authorized status.
3.12.12.1 The following is a list of aircraft components required for ADS-B operations:
3.12.13 Responsibilities
ADS-B Maintenance Program : Head of Engineering
Quality Management Manager
3.13.1 Purpose
3.13.1.1 Philippines AirAsia Inc. will operate, maintain, monitor and record CAT II/III
performance for all aircrafts in its fleet capable of Low Visibility operations or Low
Landing Minimums. The CAT II/III maintenance program is compatible with the
size and scope of its operations and further compatible with its established
maintenance procedures. Philippines AirAsia Inc. has established the following
guidelines in order to accomplish the objectives of the maintenance program.
These are the following:
3.13.1.1.1 Maintenance personnel of its contracted maintenance provider should
be familiar with Philippines AirAsia Inc. Approved Maintenance
Program (AMP).
3.13.1.1.2 Maintenance personnel of its contracted maintenance provider should
be familiar with their responsibilities in maintaining the requirements
of the program.
3.13.1.1.3 Maintenance personnel of its contracted maintenance provider should
be familiar with the availability of resources within or outside of the
Maintenance Organization necessary to ensure the effectiveness of
the program.
3.13.3.4 Verification on the LLM systems and configuration status for each aircraft
brought into the maintenance program, the required relevant criteria as per:
a) Aircraft and Avionics manufacturer
b) Applicable valid Type Certificate
c) Appropriate Supplemental Type Certificate
d) Airworthiness Directives (ADs) and Service Bulletin (SBs)
Maintenance Procedures:
3.13.3.8 As a first step in the corrective action process, a “BITE” (Build-In-Test
Equipment) test should be performed, whenever possible, on any discrepancy of
CAT II related systems to determine serviceability of electronics unit or computer
units associated with the malfunctioning CAT II/III related systems.
3.13.3.9 A functional check in accordance with the aircraft type AMM (Aircraft
Maintenance Manual) shall be performed to ascertain proper functioning of the
CAT II related system(s).
3.13.3.10 Should the tests performed in the preceding steps above showed inconclusive
results to show that the CAT II/III related system is functioning properly, an
operational check in accordance with the aircraft type AMM using specified test
equipment(s).
3.13.3.11 Only trained, qualified and authorized LLM personnel will perform functional and
operational tests on CAT II related system(s). He/she may be assisted by other
personnel not trained, qualified or authorized to perform such tests.
3.13.3.12 All successful corrective actions performed to ensure serviceability of the CAT
II/III status of the aircraft shall be entered in MR1 by a trained qualified an
authorized LLM personnel. Upgrading of an aircraft can only be performed and
signed off by an LLM qualified and authorized personnel.
3.13.3.13 All unsuccessful corrective actions performed on any reported CAT II/III related
system(s) discrepancies which necessities downgrading of the CAT II/III status
of the aircraft may be entered in the MR1 by either an LLM qualified and
authorized personnel or non-LLM qualified and authorized maintenance
Training Requirements:
3.13.3.19 The main objective of the LLM Qualification training is to familiarize and qualify
the following personnel who are responsible for managing the program,
monitoring the effectiveness and reliability of the program, maintaining the
program, and performing quality inspections and quality assurance for the
program:
3.13.3.19.1 Ground Engineers / Mechanics; Avionics Technicians; Maintenance
Controllers for both Philippines AirAsia Inc. and its contracted
maintenance provider;
3.13.3.19.2 Quality Inspectors, Quality Management auditors and incoming
goods inspector of Philippines AirAsia Inc. contracted maintenance
provider.
3.13.3.20 The scope of the training shall include, but not limited to the following topics:
3.13.3.20.1 Philippines AirAsia Inc. LLM policies and procedures.
3.13.3.20.2 Specific aircraft system.
3.13.3.21 A recurrent training every 12 months which should include a sampling of the past
12 months CAT II/III performance.
3.13.3.22 For maintenance personnel who possess the applicable aircraft type license and
release to service authority, the training program will qualify them to be
authorized to certify for release to service as LLM QUALIFIED CAT II/III relevant
systems.
Training Program Requirement:
3.13.3.23 Initial and recurrent training and hand-on training for maintenance personnel
utilizing various acceptable means of instruction such as:
3.13.3.23.1 Classroom Training
3.13.3.23.2 Computer-based Training
3.13.3.23.3 Simulator training which may be conducted in combination with
computer-based training.
3.13.3.24 The training syllabus shall include, but not limited to:
3.13.3.24.1 Operational Concepts
3.13.3.24.2 Aircraft specific and related systems
3.13.3.24.3 Aircraft variants and differences
3.13.3.24.4 LLM Procedures
3.13.3.24.5 Use of Manuals and Technical References
3.13.3.24.6 Utilization of tools and test equipment
3.13.3.24.7 Quality Control procedures
3.13.3.24.8 Certificate of Release to Service requirements
3.13.3.24.9 MEL application
3.13.3.24.10 General information and coordination with other organization of
Philippines AirAsia Inc.
3.13.3.24.11 Human Factors
3.13.3.24.12 Discrepancy reporting
3.13.3.24.13 Procedures in using vendor parts ensure compatibility to program
requirements.
3.13.3.24.14 Procedures to assess, track and control changes to component or
systems pertinent to LLM (ADs, SBs, EIs and CARs).
3.13.3.24.15 Procedures to ensure tracking and control of components that are
swapped between aircraft systems if problem could not be
duplicated.
3.13.3.24.16 Recording and reporting of LLM disruptions
3.13.3.24.17 Install, evaluate, control and test systems and component software
3.13.3.31 Total number of satisfactory approaches will be tracked, by aircraft and system,
including flights conditions e.g. visibility if known.
3.13.3.32 Total number of unsatisfactory approaches will be tracked, by aircraft and
system, reasons for unsatisfactory performance listed by category (e.g. poor
aircraft equipment performance, ground facilities problem, etc.)
3.13.4 Responsibilities:
Cat II Maintenance Program : Engineering Support Manager
Quality Management Manager
Maintenance of A320-200 series : Contracted Maintenance provider
3.14.1 Purpose
3.14.1.1 To provide procedure to manage, control and distribute Philippines AirAsia Inc.
Engineering originated forms, introduced for specific purpose & task. All forms
that are used for aircraft/aircraft component certification of tasks shall require
approval from the Quality Management Manager prior to their use.
3.14.2 Scope of Application
3.14.2.1 The Engineering Department uses Engineering Forms as a mean of recording
work done, certification, providing technical reference and controlling the
engineering related activities.
3.14.2.2 The issue, review, evaluation, revision and control of the Engineering Forms are
the responsibility of the departmental managers in their respective departments.
3.14.3 Procedure
3.14.3.1 Engineering Forms are broadly classified into the following categories:
3.14.3.1.1 Departmental Forms
These are forms used by each Department within Philippines AirAsia
Inc. Engineering and are approved by the respective Department
Managers. Such forms are generally used for administrative
purposes or reports. Each department shall maintain a register of such
forms.
3.14.3.1.2 Certifiable Forms
These forms are used by Contracted AMO or Authorized/Approved
Holders to effect their task certifications for the release of aircraft or
components. Some forms may require their format to be concurred by
the Authority. Once these forms have been certified, they shall
constitute as aircraft records and shall be controlled. Such forms shall
be approved by the QM Manager prior to their use.
Any tag and label that requires the contracted AMO or
Authorized/Approved Holders to effect certification constitute a
certifiable form.
3.14.3.1.3 Register & Control
All Certifiable forms shall be recorded in a ‘Control Register’
maintained and updated by the Quality Management Department and
the sample copies of the forms filed in the ‘Certifiable Forms’ file
3.14.3.1.4 Amendment & Control
All Certifiable forms to be incorporated or amended shall be approved
by the Quality Management Department. The aircraft technical log and
any subsequent amendments shall be approved by the Authority.
Departmental forms or the Certifiable forms shall be controlled by the
respective Department of the forms originator.
3.15.1 Purpose
3.15.1.1 To ensure applicable current maintenance data is accurate, correct,
complete, unambiguous and ‘user friendly’ on a continuing basis.
3.15.2 Scope of Application
3.15.2.1 Any person who finds apparent ambiguities or errors in maintenance data is
required to inform the organization responsible for the publication of the
source data so that any uncertainties, which could affect airworthiness, can be
corrected.
3.15.2.2 Applicable maintenance data includes any applicable aviation authority
requirements, procedures, airworthiness directives, and maintenance and repair
manuals.
3.15.3 Procedure
3.15.3.1 Philippines AirAsia Inc. has in place a procedure whereby maintenance data
inaccuracies, ambiguities or missing information are recorded and reported to the
author of the maintenance data.
3.15.3.2 All staff should be encouraged to report such problems. Originator of maintenance
data such as type certificate holders should be contacted to act upon reported
defects, and update the manuals quickly. Manufacturer shall ensure that
maintenance manuals are correct, complete, unambiguous and 'user friendly',
both from the outset and on a continuing basis.
3.15.3.3 The procedure shall ensure that Engineering Support Manager notifies the
problem to the author of the maintenance data in a timely manner.
3.15.3.4 Engineering Support Manager shall retain a record of such communications to the
author until such time as the type certificate holder has clarified the issue by e.g.
amending the maintenance data.
3.15.3.5 While it is recognized that some maintenance manuals are validated when first
written, it tends to be left to operational experience to pick up the inaccuracies,
ambiguities or missing information
3.15.4 Responsibilities
3.15.4.1 Maintaining register for notification :Engineering Support Manager
Maintaining records of communication
Communicate with manufacturer
3.16.1 Purpose
3.16.1.1 The purpose is to outline procedures on the control of Aircraft On-Board
Application Software (ABAS) within the Engineering Department.
3.16.2 Scope of Application
3.16.2.1 Several avionics LRUs are designed with the capacity to have their
application software loaded on-board the aircraft. For control purposes, the
aircraft unloadable application software is classified under two categories:
3.16.2.1.1 Navigation Data
3.16.2.1.2 Avionics, Flight Data and In-Flight
3.16.2.2 The following is an example of modifiable on-board application software: Cabin
Assignment Module using Cabin Intercommunication Data System use in
Passenger Service System and Cabin Lighting Onboard.
3.16.2.3 The control of this software excludes software used by Engineering Support to
manage maintenance records per MCM Part 2.7.
3.16.3 Procedure for NAV Data Update
3.16.3.1 Update of the Nav Data Software is provided by the respective Nav Data
Providers. Technical Services engineers are responsible for downloading the files
from the Nav Data providers’ website or server once a new update is available.
The TSE is required to check the effective date and if valid, to pass the amended
NAV DATA disk to AMO Production Planner. The AMO Production Planner will
therefore distribute the disk to the respective License Aircraft Maintenance
Technician. Nav Data Base updating is done every 28 days.
3.16.3.2 All superseded copy of NAV DATA is to be returned to Engineering Support for
proper handling.
3.16.3.3 New NAV DATA update is to be certified in MR1. The software must be verified on
board using the established processes and procedures detailed in the AMM or
approved vendor maintenance data or modification data
3.16.4 Procedure for Avionics LRU Software
3.16.4.1 Evaluate the OEM and/or Airframe manufacturer Service Bulletin (SB) and
Service Letter (SL) and in house modifiable software. Raise Document
Assessment Report (DAR) and Engineering Instruction (EI) for the purchase and
loading of the application software on the aircraft by Materials and Maintenance
Departments respectively.
3.16.4.2 On receipt of the procured or in-house generated software diskettes, process
items as per material receipt / inspection procedure and forward diskettes directly
to the TSE.
3.16.4.3 Carry out acceptance check and maintain the master copy of the diskettes in the
Technical Publication section of Engineering Support Department.
3.16.4.4 Maintain one set of the current diskettes as master copy.
3.16.6 Responsibilities
3.16.6.1 Navigation Data : Head of Flight Operations,
Engineering Support Manager,
Quality Management Manager,
Maintenance Provider
2.37.1.1 Avionics, Flight Data and In-Flight : Engineering Support Manager,
Maintenance Provider
3 . 1 7 E N G I N E E R I N G P E R S O N N E L T R AI N I N G P R O GR AM
3.17.1 Purpose
3.17.1.1 To outline the procedure for engineering training to ensure that all
trainings are conducted efficiently and effectively.
3.17.2 Scope of Application
3.17.2.1 This procedure shall be established to provide engineering personnel with the
required knowledge and skills necessary in the performance of their duties or
functions.
3.17.2.2 Engineering Training in coordination with Engineering Training Academy and all
managers of engineering department shall be responsible to identify, determine
and provide training to all levels of personnel in the Engineering Department to
meet the operational and regulatory requirements of the company.
3.17.3 Procedure
3.17.3.1 All training requirements shall be identified based on actual manpower
planning decisions by the departmental managers.
3.17.3.2 Engineering department shall maintain an annual training calendar for their
personnel. This training calendar is reviewed annually in order to determine
shortcomings to implement continual improvement.
3.17.3.3 Engineering Training shall liaise and coordinate with Engineering Training
Academy for the conduct and running of all trainings.
3.17.3.4 Courses that are not within the capability of Engineering Training Academy may
be sourced externally. Engineering Training shall co-ordinate by sourcing
and recommending these courses to the QM Manager for approval as applicable.
3.17.3.5 Engineering trainings are divided as follows :
2.40.3.5.1 Internal Courses - conducted by Engineering Training Academy.
2.40.3.5.2 External Courses - conducted by outside organization or instructor
either at their premises or Philippines AirAsia Inc. premises.
3.17.3.6 Prior to the conduct of an external course, an assessment or surveillance shall be
conducted (if deem necessary) by the Quality Management department to ensure
that the external instructor is a qualified person and the suitability of the training
facility/training aids/equipment.
c. Negotiation Skills
d. People Handling Skills
e. Dangerous Goods Familiarization
f. Human Factor and Error Management
g. Suspected Unapproved Parts (SUP)
h. Aircraft Warranty course
i. Philippine Civil Aviation Regulations
j. Indoctrination Of Maintenance Control Manual
k. Indoctrination of Forms and Tags Manual
l. Safety Management System Course
3.18.1 Purpose
3.18.1.1 Philippines AirAsia Inc. shall establish and implement rest and duty limitations to
all personnel performing maintenance and engineering functions on Philippines
AirAsia Inc. fleet, including the maintenance personnel of its contracting
maintenance provider.
3.18.2 Policy
3.18.2.1 Philippines AirAsia Inc. shall have the policy not to allow any maintenance
personnel to perform maintenance function for Philippines AirAsia Inc. aircraft,
unless that person has a minimum rest period of 8 hours prior to the beginning of
duty.
3.18.2.2 Philippines AirAsia Inc. shall not allow any maintenance personnel to perform
maintenance functions on extended working duty of more than 12 consecutive
hours. Unless involving AOG situations or unscheduled un-serviceability, person
performing maintenance functions may be continued on duty for: up to 16
consecutive hours; or 20 hours in 24 consecutive hours.
3.18.2.3 Following unscheduled duty periods, the maintenance personnel performing
maintenance function on Philippines AirAsia Inc. fleet shall be required to have
mandatory rest period of at least 10 hours.
3.18.2.4 Philippines AirAsia Inc. shall relieve the person performing maintenance functions
from all duties for 24 consecutive hours during any 7 consecutive day periods.
3.18.2.5 Philippines AirAsia Inc. shall ensure that the above policies on rest and duty
limitations shall be complied with by relevant personnel and, most importantly, by
the contracting maintenance provider, for its own maintenance personnel.
3.19.1 Policy
2.19.1.1 This section provides guidelines for raising Short Term Escalation whenever
maintenance task will not be complied in a timely manner due to unforeseen
circumstances.
3.19.2.1 Escalation of the maintenance task are subject for approval from the following:
3.19.2.1.1 C-check and above: CAAP approval using the Short Term Escalation
form as describe in the FTM.
3.19.2.1.2 E-check and below: Approval from HOD and concurrence from QMM
using the Short Term Escalation form as describe in the FTM
3.19.2.1.3 The tolerance for the aircraft to return to serviceable condition when STE
is approved is described in PAA AMP part 1, sections 1.02.8 and 1.02.9.
3.19.3 Procedure
3.19.3.1 Maintenance Planning Engineer to fill up the Short Term Escalation form.
3.19.3.2 Engineering Support Manager to review the STE request and will then submit to
Head of Engineering for approval.
3.19.3.3 Once approved by Head of Engineering, the STE will be submitted to QMM for
concurrence of the STE and will submit to following:
3.19.3.3.1 If task to be escalated are E-check and below QMM to return back the
approved STE to Engineering Support for reference.
3.19.3.3.2 If task to be escalated are C-check and above QMM to endorse the
STE for CAAP approval. Once approve QMM to return back the approved
STE to Engineering Support for reference.
3.19.3.3.3 Maintenance Planning Engineer will forward a copy of the approved STE
to maintenance service provider for their reference to release the aircraft
back for operation.
3.19.4 Responsibilities
3.20.1 Policy
3.20.1.1 This procedure establishes the guidelines to administer and control the aircraft
weight and balance data.
3.20.2 General
3.20.2.1 Definition:
3.20.2.1.1 Basic Empty Weight means the weight of the aircraft and all its basic
equipment plus that of the declared quantity of unusable fuel and
normal operating fluid.
3.20.2.1.2 Basic Equipment is the non-consumable fluids, and the equipment,
which is common to all roles for which the aircraft is intended to be
used.
3.20.2.1.3 Variable Load is the weight of the crew, of items such as the crew’s
baggage, removable units (e.g. catering and removable passenger
service equipment), and other equipment the carriage of which
depends upon the role for which the aircraft is intended to be used
for the particular flight.
3.20.2.1.4 Disposable Load is the weight of all persons and items of load,
including fuel and other consumable fluids, carried in the aircraft,
other than the Basic Equipment and Variable Load.
3.20.2.1.5 Dry Operating Weight is basic empty weight together with variable
load.
3.20.2.2 The following standard weight shall be used, as required, for weight and balance
Calculation:
3.20.2.2.3 Adult male and adult female passenger weight (Average) = 70 kg.
3.20.2.2.4 Children aged two and above but not exceeding twelve years of age
= 40 kg.
NOTE:
Passenger hand baggage weight is only for passenger classified as
adult and children.
3.20.2.4.2 The Weight and Balance Change Record data shall be used for
revision of Weight and Balance Schedule due to calculation.
3.20.2.4.3 The Weight and Balance Change Record data is not required for
revision of Weight and Balance Schedule due to aircraft weighing.
3.20.2.5.1 Load and Trim Sheet is issued for flight crew in order to:
3.20.3 PROCEDURE
NOTE:
Weighing report from an approved weighing organisation or the
airplane manufacturer can be used in lieu of weighing report
produced by Philippines AirAsia Inc.. Other MRO weighing report
may be used provided local authority approval is obtained prior to the
weighing.
Note:
3.20.3.1.3 Ensure approved equipment with valid calibration date is used for the
weighing.
3.20.3.1.5 Prepare the weighing report and obtain necessary approval. The
report shall be completed prior to further flight.
3.20.3.2.1 Procedure for revising Weight and Balance Schedule due to Aircraft
Weighing Report:
3.20.3.2.2 Procedure for revising Weight and Balance Schedule due to Weight
and Balance Change Record exceeded limit.
3.20.3.3.1 Whenever a change occurs that effect the airplane weight at ± 4.5 kg
(10 lb) or greater, Weight and Balance Change Record shall be
raised.
3.20.3.3.2 The weight and moment change shall be recorded and a new
corrected basic empty weight shall be calculated.
3.20.3.3.3 Determine in the Weight and Balance Change Record whether the
change would require Weight and Balance Schedule revision as
defined in paragraph 3.20.2.3.2.1.
3.20.3.3.4 The Weight and Balance Change Record shall be restarted as zero
weight change and zero moment change whenever the Weight and
Balance Schedule is revised either due to reweighing or calculation.
3.20.3.4 Place a copy of Weight and Balance Schedule and Load and Trim Sheet on the
subject aircraft.
NOTE:
Superseded Weight and Balance Schedule or Load and Trim Sheet shall be
removed from the subject airplane.
3.20.4 Responsibilities
3.21.1 Purpose
3.21.1.1 To maintain a record of each aircraft weight and balance to enable the particular
aircraft to be correctly loaded and to include sufficient information to produce
written loading instructions in accordance with the requirements of the
Authority Regulations.
3.21.1.2 This procedure establishes the guidelines to administer and control the aircraft
weight and balance data.
3.21.2 Scope of Application
3.21.2.1 This procedure applies whenever weighing of aircraft is carried out on Philippines
AirAsia Inc. aircraft.
3.21.3 Procedure
3.21.3.1 Reweighing of aircraft shall be carried out within three years interval.
3.21.3.2 Aircraft weighing will be contracted to the Authority approved organization but the
latter must submit first their Authority approved documents. Assessment shall be
done by the Quality Management Manager.
3.21.3.3 Engineering Support is responsible for the preparation of all aircraft Weight &
Balance Schedule and the submission to the Authority for the approval.
3.21.3.4 Engineering Support shall be responsible for the preparation, issue, control and
management of all aircraft weight and balance data.
3.21.3.5 Detailed records of each aircraft weighing such as the Weighing Report,
Cumulative Weight Change and Weight & Balance Schedule shall be maintained
and kept by Engineering Support.
3.21.4 Weighing Procedure
3.21.4.1 Safety precautions consistent with good weighing practices shall be taken at all
times.
3.21.4.2 Aircraft equipment list shall be checked to ensure the aircraft has the items of
installed equipment contained in the list.
3.21.4.3 Determine that all operating fluids are properly accounted, that the aircraft is clean
and that weighing is accomplished in a closed hangar. Any acceptable scales may
be used for weighing provided they are properly calibrated, and operated in
accordance with the manufacturer’s instructions
3.21.4.4 Each scale should have been calibrated, either by the manufacturer or by any
calibration agency acceptable to the Authority.
3.21.4.5 To ensure the highest level of safety, only a registered Aeronautical Engineer
and/or authorized by the contracting AMO or its sub-contracted specialist
company may perform the weighing of the aircrafts.
3.21.4.6 The authorized weighing engineer is directly responsible for, and is the final
authority as to, the weight and balance of all Philippines AirAsia Inc. aircraft fleet.
He shall affix his signature on all appropriate weight and balance records to signify
that the weighing procedures are conducted in accordance with the
manufacturer’s recommendation, applicable regulations, and other requirements
contained in this manual.
3.21.5 Responsibilities
3.21.5.1 Aircraft Weighing : Engineering Support Manager
3.21.5.2 Records of Aircraft Weighing : Engineering Support Manager
3.22.1 Purpose
3.22.1.1 To ensure aircraft required to undergo test flight follow the necessary
requirements and procedures.
3.22.1.2 To ensure full authority was obtained prior to any aircraft test flight.
3.22.1.3 To ensure Philippines AirAsia Inc. aircraft are flight tested in
accordance with the requirements of CAAP under the aircraft C of A issue /
renewal program.
3.22.2 Scope of Application
3.22.2.1 All areas that involve directly with aircraft maintenance and aircraft that needs to
undergo test flight.
3.22.3 Procedure
3.22.3.1 Test Flight shall be carried out under any combination of the following
conditions and appropriate Test Flight Schedule/Procedure shall be prepared by
Engineering Support Manager with reference to OEM Test Flight Procedure:
3.22.3.1.1 Flight test following major maintenance, repair, conversion or
modification which may affect the operation or flight characteristics of
the aircraft.
3.22.3.1.2 Flight test for purpose of performance evaluation test in respect to
flight characteristic, fuel consumption, engine power checks, etc.
3.22.3.1.3 Flight test for defect trouble shooting/testing of aircraft system or
aircraft component for which the fault/test could not be
produced/confirmed on the ground.
3.22.3.1.4 Flight test as specified by the requirements of the Authority under the
aircraft C of A issue / renewal program or directed by the Authority.
3.22.3.1.5 Flight test in accordance to the requirements of the approved
Maintenance Program.
3.22.3.1.6 Flight test for the purpose of testing aircraft flight characteristics/ radio
test/ radar/instruments/navigation equipment as required by Flight
Operations.
3.22.3.2 The test flight on each aircraft type shall be carried out in accordance with the
latest Test Flight Schedule.
3.22.3.3 Philippines AirAsia Inc. or its contracting AMO shall submit a work sheet to
the Operations Department stating reasons for the TEST FLIGHT. The following
will be completed before the test flight.
3.22.3.3.1 Routine Inspection and Checklists
3.22.3.3.2 Logbook signed as aircraft fit for test flight.
3.22.3.3.3 The flight crew will be thoroughly briefed and given a clear
understanding of the discrepancy and corrective action take and any
specific flight testing required.
3.22.3.4 Test Flight Functional Report prepared for specific items to be covered
3.22.3.4.1 The minimum fuel load carried on test flight.
3.22.3.4.2 Engine Ground Test Run
3.22.3.5 The authority for Test Flight shall be approved by one of the following:-
3.22.3.5.1 Head of Engineering
3.22.3.5.2 Maintenance Manager
3.22.3.5.3 Engineering Support Manager
3.22.3.6 Ensure aircraft has the following items before each test flight:-
3.22.3.6.1 Maintenance Release by contracted AMO
3.22.3.6.2 The authority for test flight has been duly issued.
3.22.3.6.3 All observers have been issued with an airlines ticket or listed on the
General Declaration list.
3.22.3.6.4 All mandatory documents/certificates as specified by the Authority
requirements are onboard the aircraft.
3.22.3.6.5 A valid Certificate of Airworthiness (C of A) exists or has been issued
(except in the case of C of A renewal).
3.22.3.6.6 Test Flight Schedule or Test Flight Profile to be obtained from
Engineering Support Manager.
3.22.3.7 Completed test flight report form shall be forwarded to Engineering Support
Department
3.22.5 Responsibilities
3.22.5.1 Preparation of Test Flight Schedule : Engineering Support Manager
3.22.5.2 Briefing to Flight Crew/Technical
Crew on Test Flight requirements : Maintenance Manager
3.22.5.3 Retention of Test Flight Records : Engineering Support Manager
3.22.5.4 Test Flight Coordination : Operation Control Manager
3.23.1 Purpose
3.23.1.1 Provides instruction to Technical Records in compiling the used Aircraft
Maintenance Logbook (MR1) of each aircraft operated by Philippines AirAsia
Inc..
3.23.2.1 This procedure will be used by Technical Records as a baseline for maintenance
the Aircraft Maintenance Logbook (MR1) on a daily basis.
3.23.3 Procedure
3.23.3.1 The aircraft maintenance logbook is used by either the flight crew or maintenance
to record the flight details for flight crew and maintenance entry for maintenance.
Once the Aircraft Maintenance Logbook has been filled up, the white copy of the
page is being removed from the booklet and submitted to technical records for
updating and safekeeping.
3.23.3.3 If the documents are not properly filled-up, technical records will:
Note: The respective department/division that did fill the MR1 properly will need
to correct the discrepancy with 48-72 hours. However, if the respective is on
leave, the maintenance manager or chief pilot shall notify technical records on the
date when the staff can correct the discrepancy.
3.23.3.4 Quality maintenance department is also notified by technical records for the
discrepancies found during the review.
3.23.3.5 If the Aircraft Maintenance Logbook are filled up properly, technical records will
proceed to file the documents in sequence together with its attachments.
3.23.4 Responsibilities
4.1 S AM P LE OF DOCUMENTS
4.1.1 Purpose
4.1.1.1 The Engineering Division uses Engineering Forms as a mean of recording
work done, certification, providing technical reference and controlling
the engineering related activities.
4.1.1.2 The issue, review, evaluation, revision and control of the Engineering Forms
are the responsibility o f the D e p a r t m e n t Manager in t h e i r
r e s p e c t i v e departments.
4.1.1.3 Certifiable forms or aircraft maintenance related forms, i.e. those required for
recording of certification of work carried out on aircraft or related components
and inspections/checks, etc. are required to be approved by the Quality
Management Manager. Technical Logbook must be approved by the Authority.
4.1.1.4 As a continuous effort to improve efficiency of the organizational system, it will
be necessary to evolve methods that require introduction of new forms and/or
revision of the existing forms.
4.1.1.5 Each department shall maintain a register of Engineering Forms that are
generated and used by their respective departments.
4.1.1.6 A list of Certifiable Form number and samples of the Certifiable Forms is
available under a register and controlled by the Quality Management
Department.
4.1.1.7 Refer to Forms and Tag Manual (FTM) for sample of documents.
5.1.1 Purpose
5.1.1.1 To ensure adequate control is maintained for work contracted out that such work
conforms to the Authority or other relevant airworthiness authority standards and
requirements.
5.1.2 Scope of Application
5.1.2.1 Work may be contracted out to the Authority approved organization provided
such organization is rated for the intended work and Quality Management’s
approval is obtained.
5.1.2.2 Work may also be contracted out to non-approved Authority organization under
certain circumstances for specific work. Approval of such organization is subject
to an assessment or evaluation, and written authorization with conditions by the
Quality Management Manager in concurrence with the Authority.
5.1.3 Procedure
5.1.3.1 For contracting out aircraft maintenance checks, other than the general terms
and conditions of the agreement, the following areas need to be addressed:
5.1.3.1.1 Responsibility for preparation and compilation of work package.
5.1.3.1.2 Sourcing of contractor based on their experience, technical
expertise, quality, hangar slot, ground time, reliability and pricing.
5.1.3.1.3 Maintenance facility audit.
5.1.3.1.4 Technical representatives during check.
5.1.3.1.5 Approval o f t h e o r g a n i z a t i o n b y t h e A u t h o r i t y o r o t h e r
f o r e i g n authorities.
5.1.4 Aircraft Maintenance
5.1.4.1 Philippines AirAsia Inc. aircraft maintenance may be contracted out to t h e
A u t h o r i t y approved Maintenance Organization. Local or Foreign, the
Authority concurrence shall be obtained.
5.1.4.2 Performance of work by external organization shall conform to Philippines
AirAsia Inc., Inc. Quality System / Standards and aviation authority
requirements. All work to be certified by appropriately approved/authorized
personnel.
5.1.4.3 Philippines AirAsia Inc. engines maintenance is contracted out to the Authority
approved organization. For foreign organization, the Authority concurrence shall
be obtained
5.1.5 List of Maintenance Contractors
5.1.5.1 A list of all maintenance contractors currently engaged by Philippines AirAsia Inc.
will be maintained and controlled in a separate file by the Quality Management
Department.
5.1.6 Responsibilities
5.1.6.1 Contractor Approval : Quality Management Manager
5.1.6.2 Maintenance Contract Negotiations : Head of Engineering,
Engineering Support Manager,
Maintenance Manager
5.1.6.3 Monitoring of Contractor : Maintenance Manager
5.1.6.4 Initial Evaluation, Audit and : Quality Management Manager
Monitoring of Contractor
5.2.1 Purpose
5.2.1.1 The Engineering Department of Philippines AirAsia Inc. is responsible for the
maintenance of the company’s fleet of aircraft and airworthiness activities.
5.2.2 AMO Maintenance Services
5.2.2.1 Routine Maintenance – both Base Maintenance and Line Maintenance
5.2.2.2 Non-routine maintenance - both Base Maintenance and Line Maintenance
5.2.2.3 Engine, Engine Accessories, and Emergency Equipment repair and alteration
5.2.2.4 Airframe repair and overhaul /structural Inspection Program
5.2.2.5 Required Inspection Items (RII)
5.2.3 Maintenance Management Services
5.2.3.1 Aircraft Maintenance Program, Amendments, Approval and Deviations
5.2.3.2 Definition of Transition Checks
5.2.3.3 Reliability Programs
5.2.3.4 Assessment and Control of Mandatory Modifications and Inspections
5.2.3.5 Assessment of Non-Mandatory Modifications and Inspections
5.2.3.6 Major Modification Standards
5.2.3.7 Maintenance Records
5.2.3.8 Accumulation of Flight Hours and Cycles
5.2.3.9 Defect Management
5.2.3.10 Preflight Inspection
5.2.3.11 Implementation and definition of Flight Test
5.2.3.12 Maintenance Review
5.2.3.13 Provisioning Airworthiness and Operational Data.
5.2.3.14 Life Limited Parts and Operational Limited Components
5.2.3.15 Maintenance Planning and Documentation
5.2.3.16 Aircraft Parts, Tools and Equipment Warranty Administration
5.2.3.17 Consulting in Line Station Activities
5.2.3.18 Maintenance Control
5.2.3.19 Aircraft Parts, Tools and equipment inventory management
5.2.4 Additional Services
5.2.4.1 Development of Modifications and Repairs
5.2.4.2 Manufacturing, Factory Repairs Surveillance and Final Acceptance
5.2.4.3 Specifications Assistance and Buyers Furnished Equipment – Selection
5.2.4.4 Retrofit-Management
5.2.4.5 Aircraft Fuel handling and Control
5.3.2.1.3 Philippines AirAsia Inc. shall not allow any person to perform the
required inspection, unless that person is not the one who performed
the item of work to be inspected;
5.3.2.2 In case the aircraft originates in remote areas where no company authorized
inspectors are available, the Pilot-In-Command with Pilot Transit Check (PTC)
authorization, upon performing the required inspection, other than the inspection
required for continues airworthiness maintenance program, may release the
aircraft for flight for which he/she confirmed that no known condition exist that
makes the said aircraft non-airworthy
5.3.2.3 It is the responsibility of the Quality Management Manager to ensure that a
current list of designated inspectors authorized to perform the required inspection
is properly maintained in accordance with this manual. Each inspector is
identified by name, occupational title, and their limited authorizations to perform
the required inspections. The current list of authorized inspectors is kept on file
by the Quality Manageemnt Manager and copies are distributed to all outstations
and concerned departments.
5.3.3 Final Inspection and Release to Service
5.3.3.1 Prior to approval for return to service, irrespective of the method used to indicate
such approval, the AMO’s Chief Inspector will audit the records “package” as
identified by the work order, to determine that all work has been inspected as
required for compliance with this inspection system in accordance to Philippines
AirAsia Inc. Approved Maintenance Schedule.
5.3.3.2 Once the approval has been given to the audit of the work package performed,
either the AMO’s Chief Inspector or the individual authorized in the official roster
and individual summary of employment will approve the article for return to
service.
5.3.3.3 Whenever the aircraft records (log) are available, record of work accomplished is
expected to be made therein.
5.3.3.4 Articles such as appliances, accessories, and individual parts or components will
not have an individual record to which an entry may be added. However, the
installation of these items on an aircraft constitutes an aircraft maintenance or
alteration, and records must be made accordingly.
5.3.3.5 A maintenance release is completed as a part of the work order form at the time
of approval for return to service. A separate maintenance release card will be
completed and shipped on an article that is shipped to Philippines AirAsia Inc..
5.3.3.6 It is the responsibility of the person authorizing return to service to assure that the
aircraft appropriate manual is properly revised following any alteration or
modification to the aircraft and that the weight and balance record has been
amended as necessary.
5.3.3.7 Aircraft components, appliances, and other items, other than completed aircraft
repaired or overhauled as authorized by the AMO specifications, will be returned
to service through the use of a maintenance release preprinted on the
serviceable tag. The jurisdiction where the work is accomplished is responsible
for the release of units in the category.
5.3.3.8 No aircraft or unit may be released for return to service until the work orders and
other records have been reviewed for completeness and final acceptance cleared
by inspection. Particular attention shall be accorded the status of applicable
airworthiness directives
5.3.4 Maintenance Release Statement
5.3.4.1 A maintenance release stamp and/or preprinted tag will be used to release to
service major repairs which have been accomplished by this contracting AMO. In
any event, the AMO will indicate on their copy of the work order whether or not a
maintenance release was used, including the signature of the authorized
representative.
5.3.4.2 The (use only applicable rating or ratings) aircraft, airframe, engine, propeller
and/or appliance identified on the logbook was repaired and inspected in
accordance with current instructions contained in Philippines AirAsia Inc..
Approved Maintenance Schedule.
5.3.4.3 The following statement shall be used by AMO repair station for each
maintenance release:
MAINTENANCE RELEASE
The aircraft and/or component identified herein has been repaired and/or inspected in accordance with
current Civil Air Regulation, for the time being enforced, and hereby certifies that the aircraft and/or
component was found airworthy for return to service. Pertinent details of the repair are on file of this
repair station under Work Order No.: ___________.
___________________________ ____________
Authorized Representative Date
NOTE: Inspection stamp/ symbol will not be used on the maintenance release
Flow Diagram
DAILY STATUS REPORT TO THE RECEIVE THE REPORT FROM PAA MOC
Chapter
Issue 03
CONCERN DEPARTMENTS
Issue Date
Rev 00
5
21SEP15
5.3
MEL AND CFI MONITORING
SEND MEL AND CFI MONITORING MOC WILL REVIEW THE OPEN MEL AND
SEND MEL AND CFI MONITORING REPORT
REPORT TO ZAI CFI AND INFORM THE INVENTORY
TO PAA
CONTROL OFFICER FOR PART REQUEST
CONTRACTED MAINTENANCE
Maintenance and Inspection Release
MAINTENANCE CONTROL MANUAL
Rev 00
6
21SEP15
5.3
AIRCRAFT MAINTENANCE
ACTIVITIES REPORT
Rev 00
7
21SEP15
5.3